La Cascada Casa Patagónica by DON

Hotels
DOT Hotels
8.8 (136 reviews)
Av. Bustillo Km 6.000 , San Carlos de Bariloche , ar

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Cozy atmosphere
Cons:
Maintenance issues
Noise from the elevator
Limited breakfast options

Categories

Cleanliness
7.94
Multiple mentions of maintenance issues and cleanliness concerns.
Service
9.41
Guests praised the staff for being pleasant and accommodating.
Location
9.45
The hotel is well-located near the lake and offers beautiful views.
Room Quality
8.4
References to some rooms needing maintenance, such as furniture and noise issues.
Amenities
8.43
Amenities were appreciated, but some areas needed improvement.
Value for Money
8.89
Fair pricing compared to facilities but sometimes higher for snacks.
Food and Beverage
8.94
Good food quality mentioned, but breakfast options were considered lacking.
Overall Experience
8.91
Guests enjoyed their stay overall, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:40

Property Description

Spectacular Nature Views

Located on the outskirts of Bariloche, La Cascada Casa Patagónica by DON offers guests dazzling views of the park, waterfall, and Nahuel Huapi lake from every room.

Luxurious Amenities

Indulge in a range of amenities at La Cascada, from a relaxing sauna and indoor pool to a well-equipped gym and entertaining games room.

Culinary Delights

Treat your taste buds at the elegant restaurant serving a variety of national and international specialties, or unwind at the coffee shop and bar on site.

Experience the beauty of Patagonia at La Cascada Casa Patagónica by DON. Book your stay now for an unforgettable retreat.

Important information:

Please note that a local Ecotax per person, per day, is not included on the fee. It applies to all guests older than 14 years old, and can only amount to the charge of a 3-night stay.

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Please note restaurant is closed on Mondays and Tuesdays.

Please note parking slots are limited and subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for US$50 per person per night when using an existing bed.
    Children from 3 years old to 16 years old stay for US$50 per person per night when using an available extra bed.
    People 17 years old and over stay for US$100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 136 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
F
Fernando couple ar
6
Pros:

Los livings y la vieja y tradicional arquitectura

Cons:

Hay demasiados detalles de los años 70 y 80 que son solucionables (ascensor, una madera que hace de rampa, etc)

2026-04-04 via Nuitee
C
Contreras family_with_children ar
10
2026-04-04 via Nuitee
B
Brian couple ar
2
2026-04-01 via Nuitee
F
Fernanda couple ar
6
Pros:

el entorno y las vistas son muy lindas. La playa tambien

Cons:

Le falta mantenimiento. Y muchos detalles de descuido o abandono. El bar de la playa cerrado. El estacionamiento esta como en otra zona, cosa que no es nada grave; pero no esta iluminado el camino. No se ve por donde se camina.
Le faltan detalles y mantenimiento.

2026-03-31 via Nuitee
C
Carina couple ar
10
Volvimos felices ,
Pros:

Nos gustó todo, la vista q tiene es impresionante , las chicas de recepción bien predispuestas Y el restaurante Auita, excelente!!

Cons:

Nada

2026-03-29 via Nuitee
F
Frederike couple nl
10
2026-03-29 via Nuitee
J
Joseph couple lu
8
2026-03-27 via Nuitee
G
Gigena couple ar
9
Pros:

La vista,y el desayuno.

Cons:

El camino hasta la playa de estscionamiento muy oscuro. Debia poner la linterna del celu...

2026-03-25 via Nuitee
P
Patricia couple pt
7
Excelente do ponto de vista do espaço envolvente. Sofrível do ponto de vista das instalações.
Pros:

A localização era excelente e a envolvente também. Vista deslumbrante para o lago e o espaço envolvente que tem uma pequena floresta até chegar ao lago onde existe uma cascata também muito bonita. Tem um bar e umas espreguiçadeiras junto ao lago que também torna aquele espaço muito agradável.

Cons:

Com localização excelente, o espaço podia e tinha potencial para estar bem mais cuidado, o pessoal era quase indiferente aos clientes, muito mecânico, ainda que respondessem sempre aos pedidos. Só no pequeno restaurante que têm ao lado da recepção estava uma senhora muito simpática e acolhedora. Espaços comuns mal conservados, desorganizados e mal mantidos, elevador avariou duas vezes nos dois dias que lá passámos. Valeu-nos a vista deslumbrante para o lago e o espaço envolvente. O ambiente não deixava de ser descontraído a acabámos pode ter algumas conversas simpáticas com outros hóspedes.

2026-03-16 via Nuitee
M
Maria Teresa couple cl
10
2026-03-16 via Nuitee
E
Eduardo couple cl
8
Pros:

La cocina del bar de vinos, es de altísimo nivel. No muy variada, pero muy buena. No dejar pasar.

Cons:

Falta mantencion.

2026-03-05 via Nuitee
R
Rothenbühler couple ch
7
2026-03-02 via Nuitee
M
Macarena couple ar
9
2026-03-02 via Nuitee
C
Cristian Guillermo family_with_children cl
8
2026-03-01 via Nuitee
M
Mario jorge couple ar
9
Bariloche paraíso
Pros:

Ubicación y el personal

Cons:

Quizás la habitación un poco estrecha

2026-03-01 via Nuitee
A
Agustina couple ar
8
Excelente vista al lago
Pros:

Muy buena ubicación, la vista al lago es excepcional, poder disfrutar de la bajada al lago sin dudas es un plus.
El desayuno está muy bien, la comida tanto del snack bar como del restaurante muy bien. En AUITA nos atendieron muy bien.

Cons:

El hotel es bastante familiar y de a ratos podía ser muy ruidoso, especialmente con gritos de chicos correteando.
Me dio pena ver el estado del camino a la cascada, le falta mantenimiento. Había barandas de madera caídas, una parte de troncos y plantas toda aplastada, siento que es una lástima que no aprovechen mejor ese recorrido que es tan distintivo de este hotel.

2026-02-26 via Nuitee
S
Sofía couple cl
9
2026-02-24 via Nuitee
C
Cristhian couple cl
6
Hermoso, pero mal servicio
Pros:

Hermosa vista al lago, muy buena ubicación y muy buena comida

Cons:

El personal es un poco lento y poco atento.
Llegamos un día de noche y no habían limpiado la habitación y tampoco la cama. Tuvimos que llegar a realizar todo nosotros, cansados y cabreados por lo sucedido.

2026-02-23 via Nuitee
A
Antonio couple cl
8
2026-02-22 via Nuitee
A
AUGUSTO extended_group pt
10
Pros:

Simpatia

2026-02-22 via Nuitee