Best Western Ars Hotel

Hotels
•
Best Western
7.6 (255 reviews)
Via Monte Altissimo 20-24 , Rome , IT
+39 06 8718 0200

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Excellent breakfast
Convenient access to local sights and restaurants
On-site parking available
Bistro service for in-house dining
Comfortable bed / good shower pressure (noted by some)
Cons:
Not truly 4-star — maintenance and standard issues
Rooms smaller than advertised and dated
Central AC issues / lack of individual air conditioning
Broken or faulty in-room items (mini-fridge, TV remote, bulbs)
Noise and poor soundproofing between rooms
Paid/limited parking and narrow street access
Elevator problems / steep stairs to rooms
Perceived poor value for price

Categories

Cleanliness
8
Generally reported as clean in several reviews (one explicitly notes 'cleanliness'); no widespread complaints about hygiene, though some maintenance issues were mentioned.
Service
9.2
Staff frequently described as kind and helpful ('personale gentile', 'la gentilezza del personale'), though at least one review reported rude staff; overall sentiment is strongly positive.
Location
8.8
Mixed comments: not in the historic centre and requires a metro/10‑minute walk for central Rome, narrow street with limited parking, but other guests praised easy access to local sights, bars/restaurants and convenient parking.
Room Quality
5.5
Multiple negative remarks: rooms smaller than advertised, poor soundproofing, burned bulbs, malfunctioning mini-fridge/TV remote, dated and run-down in places, and issues with air conditioning—clearly below expected 4-star standard.
Amenities
7
Some positive offerings (bistrò service, parking available) but notable shortcomings: central-only AC that may be turned off, limited bathroom products, broken minibar/fridge, and occasional facility malfunctions.
Value for Money
5
Multiple reviewers stated the hotel is expensive for what it offers and not deserving of 4 stars; price perceived as high relative to condition and services.
Food and Beverage
9
Breakfast received strong praise (described as 'luxurious' in one review); bistro service is appreciated by guests who prefer dining in-house.
Overall Experience
8.3
Overall mixed-to-positive: many guests praise staff, breakfast and location convenience, but the experience is marred by maintenance issues, room quality and value concerns. Net sentiment leans positive with clear areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Historic Villa Setting
Step into a piece of history at Ars Hotel, nestled in a beautiful historic villa in Rome's Monte Sacro district. Immerse yourself in the charm of the surroundings with shops, restaurants, and parks at your doorstep.

Convenient Location
With easy access to transportation, guests can explore the city effortlessly. Catch the nearby bus or metro to reach Termini Railway Station or other attractions in no time.

Relaxing Amenities
Unwind in style with our gym, lounge, and a panoramic terrace offering serene views. Our bright and spacious guest rooms, surrounded by greenery, provide the perfect sanctuary for a peaceful stay.

Book now for an unforgettable experience at Ars Hotel.

Important information:

Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

7.6
Based on 255 reviews
Cleanliness: 8
Service: 9.2
Location: 8.8
Room Quality: 5.5
Amenities: 7
Value for Money: 5
Food and Beverage: 9
Overall Experience: 8.3
R
Roberto • family_with_children • it
9
2026-11-06 • via Nuitee
O
Onofrio • couple • it
9
Ci torno sempre quando vado a Roma
2026-11-05 • via Nuitee
F
Frida • couple • sm
8
2026-11-03 • via Nuitee
D
daniele • solo_traveller • it
9
2026-11-02 • via Nuitee
M
MAURO • couple • it
7
2026-11-02 • via Nuitee
L
LOURDES • couple • es
6
HOTEL ALEJADO DEL CENTRO DE ROMA
Pros:

Hotel de 4 estrellas que debería tener 3.
Para llegar a nuestra habitación, que estaba en el cuarto piso, teníamos que subir una escalera super empinada (no apta para personas más mayores). En realidad, nuestra habitación estaba en un quinto piso y no llegaba el ascensor.
Todo muy normalito para ser un hotel de 4 estrellas. Para ir al centro de Roma sin coche, es necesario coge el metro. La parada está a unos 10 minutos andando.

Cons:

El hotel no debería tener 4 estrellas. Es caro para lo que ofrece.

2026-10-31 • via Nuitee
S
Saverio • couple • it
6
Passabile
Pros:

Personale gentile.

Cons:

La posizione non è delle migliori la struttura sta su una stradina stretta dove è difficilissimo trovare parcheggio. Il parcheggio in struttura è solo a pagamento. Camera molto piccola, molto al di sotto dei 16 mq indicati in prenotazione. Il telecomando del televisore non funzionava, ho segnalato la cosa tutti i giorni del ns pernottamento ma il problema non è stato risolto.

2026-10-29 • via Nuitee
B
Biancamaria • couple • it
7
2026-10-25 • via Nuitee
M
MAREK • solo_traveller • fr
10
2026-10-23 • via Nuitee
O
Olga Clara • solo_traveller • it
6
Carino ma non 4 Stelle.
Pros:

La gentilezza del personale, la zona lobby/reception, e che hanno un servizio bistrò per chi non vuole uscire la sera a cena.

Cons:

Il livello delle stanze non è da un 4 stelle, e neanche i servizi in generale. Avere l'aria condizionata solo centrale sapendo che a Roma la tolgono in tutta la città, secondo mi hanno detto loro, mentre fa ancora caldo, non è da 4 stelle, dovrebbero avere condizionatori individuali. I prodotti del bagno dovrebbero essere più vari. Mancanza di cura anche nei dettagli; una delle lampadine delle luci di lettura del letto era bruciata, il mini frigo non raffreddava e cerano solo un paio di acque. L'insonorizzazione tra stanze era assente. Per fortuna restavo per 2 notti.

2026-10-20 • via Nuitee
M
Marcelo • couple • it
8
2026-10-19 • via Nuitee
D
domenico • solo_traveller • it
9
2026-10-14 • via Nuitee
G
GABRIEL • solo_traveller • es
6
Cons:

La habitación está dos plantas más abajo y el ascensor funciona malamente.

2026-10-12 • via Nuitee
V
Violaine • solo_traveller • fr
9
Bien
Pros:

Chambre confortable

Cons:

Salle de bain étroite

2026-10-09 • via Nuitee
D
dolbadze • family_with_children • ge
5
2026-10-08 • via Nuitee
V
VIAJES • solo_traveller • es
9
2026-09-19 • via Nuitee
F
Fabio • extended_group • it
9
2026-09-19 • via Nuitee
B
Bohumil • solo_traveller • cz
9
Pros:

Poloha hotelu, příjemný personál, luxusní snídaně, čistota, možnost parkování.

Cons:

Protékající záchod, který se dopouštěl každých pět minut, což při jeho poloze kousek od postele bylo v noci velmi rušivé.

2026-09-14 • via Nuitee
O
Odetta • solo_traveller • it
8
Pros:

La gentilezza del personale

2026-09-10 • via Nuitee
M
Maria Teresa • solo_traveller • pt
2
Má
Cons:

Não tem correspondência com um hotel de 4 estrelas. Falta de manutenção. Pouco cuidado

2026-09-04 • via Nuitee