Casa Isabel

Hotels
Independent
9 (20 reviews)
483 Del Bosque, Puerto Vallarta, JAL, 48380 , Puerto Vallarta , MX

Facilities

Fireplace in lobby
Free WiFi
Terrace
Garden
Wheelchair accessible
Outdoor furniture
ATM/banking
Fireplace in lobby
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location with beautiful views
Friendly and helpful staff
Comfortable rooms
Beautiful property
Cons:
Limited internet service
Steep hill and steps for access
Lost power issue

Categories

Cleanliness
7.3
Guests mentioned cleanliness as a positive aspect, though a few reviews highlighted minor cleanliness issues.
Service
8.3
The friendly and helpful service was consistently appreciated by guests.
Location
8.5
The hotel's great location with beautiful views was a standout feature, though access may be challenging for some due to steep hill and steps.
Room Quality
8
Rooms were described as comfortable with great views, although the issue of lost power affected some guests' experience.
Amenities
7.2
Most guests found the amenities satisfactory, though limited internet service was mentioned as a drawback.
Value for Money
7
Mixed reviews on value for money, with some guests feeling it was justified by the beautiful property and staff service, while others felt it was expensive for what was offered.
Food and Beverage
7.5
Restaurant and bar services were generally praised for their taste and ambiance, though limited food options were noted.
Overall Experience
8
Most guests had a positive overall experience, enjoying the calm, quiet environment, beautiful views, and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 02:09

Property Description

Recreation Opportunities: Enjoy the outdoor pool, terrace, and garden for relaxation and stunning views.
Culinary Delights: Indulge in a delicious meal at the restaurant or savor your favorite drink at the bar/lounge.
Convenient Amenities: Benefit from features like complimentary WiFi, wedding services, and a cozy lobby fireplace.
Escape to Casa Isabel in Puerto Vallarta's Romantic Zone. Book now for a memorable stay near Playa de los Muertos.

Important information:

  • Guests under 21 years old are not permitted at this adults-only property.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Guest type

    Caters to adults only

See all policies

Location

Guest Reviews

9
Based on 20 reviews
Cleanliness: 7.3
Service: 8.3
Location: 8.5
Room Quality: 8
Amenities: 7.2
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 8
K
Kenneth
6
Pros:

Very poor internet service. Confusing check in and check out. Lost power while staying there. Not our favorite place to stay in Pv

2025-03-20 via Nuitee
G
Gaetan partner
10
Pros:

Personnel très sympathique, restaurant de bon goût
Belle vue sur mer, internet un peu limité
Style de l’établissement très mexicain et super propre

2025-03-02 via Nuitee
M
Michele partner
10
Pros:

Great stay, beautiful property and amazing staff! Thank you!

2025-02-11 via Nuitee
D
Donald
10
Pros:

Hello.... Be prepared to climb a steep hill and climb steps, but once inside, you will find calm and quiet with great views! The restaurant and bar is spectacular!

2025-02-07 via Nuitee
J
Jacqueline
10
Exceptional Hotel & Restaurant
Pros:

It was very relaxing and comfortable. The hotel and restaurant were exceptional and friendly The view is amazing. We have recommended it to several friends.

2025-01-30 via Nuitee
M
martin partner
8
Pros:

Pool needed some maintenance and the “jacuzzi” wasn’t working.

2025-01-06 via Nuitee
A
Alan partner
10
Pros:

three words fan tas tic

2024-12-06 via Nuitee
G
GARY L. family
10
Pros:

Casa Isabel is a hidden gem, secluded and quiet with a fantastic view of Puerto Vallarta and Banderas Bay. Walkable to town and back but the hill is a workout! Our first few days we hardly saw anyone, like having the place to our selves. Jonathan and his staff were very helpful. The restaurant is always reliable and the authentic Mexican decor beautiful. We will be back!

2024-11-28 via Nuitee
B
Barbara friends
10
Pros:

Always love our stay at Casa Isabel.

2024-03-23 via Nuitee
K
Kelly partner
10
Pros:

Love it would return

2024-03-15 via Nuitee
J
Jim partner
8
Pros:

The property although hard to reach on foot ( many hills and many steps… no elevator
is a really wonderful location. The problem we experienced was kids on m very loud motercycles would TACE up and down the hill
and stop in front of the property every night mid nite or or later

2024-02-12 via Nuitee
A
Alexis partner
8
Pros:

The view is amazing! Very close to the Romantic Zone and the beach. A big con is you have to cross a very busy highway to get to those things and it can be kind of treacherous. You will also burn a lot of calories walking up and down the hill if you dont use taxi or ubers. But overall we loved being tucked away in a more quiet area with a spectacular view.
There is a coffee maker included in the room, but no coffee or filters. I wish we had known that! We went out every morning to get coffee.
Bring close toed shoes, the cobble stone streets and hills arent condusive to sandals.

2024-02-08 via Nuitee
O
Orianne partner
10
Pros:

Great views, but if you have mobility issues, this is not the place to stay.

2024-01-26 via Nuitee
V
Verified traveler
10
We’ll be back
Pros:

Casa Isabel review

We stayed at Casa Isabel for 17 nights over Christmas 2023 into the new year 2024.
Pros:
-Free self serve breakfast with coffee, toast, yogurt, cereals etc
-Purified water dispenser in room and changed often
-Heated infinite pool and hot jacuzzi
-Spacious apartment with amazing view from terrace
-Amazing views of Puerto Vallarta from just about everywhere at the hotel
-Affordable happy hour at the bar with strong drinks, and tasty food at the restaurant
-Quiet at night for sleeping (and daytime too, felt like the hotel was empty)
-Daily room cleaning was excellent
-Strong air conditioning in bedroom

Cons:
-Street kids that hang out near the entrance of the hotel. These are young men who “make deliveries” on motorcycles around town although I must say they keep to themselves.
-There is essentially no security for the hotel. There is no guard at the entrance.
-We are in good shape but getting up the hill from Zona Romantica is physically demanding and eventually we started taking taxis and Ubers to get home which added to our budget.
-Wifi was very spotty and slow in our room

2024-01-07 via Nuitee
S
Steven
10
Breathtaking Views
Pros:

Casa Isabel has extremely surpassed my expectations. Check in was a breeze and got a free drink upon check-in. The room was extremely clean and spacious. The staff is extremely helpful and friendly. Continental breakfast was served every morning. The location of this hotel is phenomenal, the view was exceptional.

2023-12-30 via Nuitee
J
james
10
Pros:

Everything

2023-01-31 via Nuitee
C
Christopher
2
Book Elsewhere!
Pros:

Terrible experience. Had a large 2 bedroom suite next to the pool. Room had ants and bugs. Lamps broken. Patio doors would not shut completely. Air conditioning only in the bedrooms. Desperately needs to be upgraded. Pool had no bartender or service the whole time. No service at the front desk, office was mainly closed. Hotel restaurant closed all day Sunday. Paid $1,600. Wasn't worth it at all. Don’t waste your money.

2022-02-24 via Nuitee
V
Verified traveler family
4
Pros:

The property is situated on a hilltop and it is nicely decorated. Steep climb if you go into town on foot. Okay if you have a car. Street parking available. Sleeping capacity was misrepresented. Make sure you check ahead of time. The wifi signal was not available in bedrooms, just living room. A/C was only available in bedrooms. The entire power went out on our last day. Lots of music noise from neighboring resorts. Nice pools, tiles were coming off. Poor lighting by the pool area at night. This could be a great resort if it were well attended.

2021-06-09 via Nuitee
V
Verified traveler friends
10
Pros:

Great view and friendly helpful staff. I would stay here again.

2020-02-05 via Nuitee
M
MJ partner
10
Pros:

We felt quite safe. It was a tiny fun adventure discovering new areas on site.

2020-01-16 via Nuitee