Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Close to GRU airport / excellent location for airport transfers
Friendly, attentive staff (several named praises: Vanessa, Douglas)
Good breakfast and tasty restaurant food
Good value / excellent cost-benefit
Airport shuttle available
Pool and 24h room service mentioned
Clean and comfortable rooms for many guests
Cons:
Airport transfer delays / scheduling problems (one report of ~3 hour wait)
Beds / mattresses not very comfortable
Rooms/furniture showing age (worn wood, old furniture)
Minor cleanliness issues (dust balls, dripping sink) reported by some
Walls needing repainting / marks
Small or uncomfortable bathrooms
Parking access card problems

Categories

Cleanliness
7.3
Generally reported as clean and well-kept by several guests, but isolated mentions of dust, a dripping sink and minor issues indicate cleanliness is slightly below excellent.
Service
8.5
Multiple compliments for attentive, friendly staff (named staff praised: Vanessa, Douglas). Some significant negative incidents (long wait for airport transfer, incorrect information) lower the score slightly.
Location
8.9
Consistently praised for proximity to GRU airport and convenience for transfers; occasional note that traffic can affect travel time to the airport.
Room Quality
6.9
Rooms are described as comfortable and adequate for families, but there are repeated comments about aging furniture, small bathrooms, worn wood finishes and mattresses that are not very comfortable.
Amenities
7.9
Good amenities reported (airport shuttle, pool, on-site restaurant, 24h room service), though shuttle scheduling/issues and parking access problems were mentioned by some guests.
Value for Money
8.6
Frequently described as good value / excellent cost-benefit for stays near the airport; many guests explicitly note the price-to-service ratio positively.
Food and Beverage
8.6
Breakfast repeatedly called very good/excellent and restaurant food praised for taste and portion size; isolated service/room cleanliness notes but overall positive for F&B.
Overall Experience
8.1
Overall positive experiences for most guests (family-friendly, convenient for airport stays, friendly staff), tempered by occasional transfer delays, minor cleanliness or room comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 21:39

Property Description

Luxurious Accommodations
With 115 well-appointed apartments, our charming property in Sao Paulo caters to both business and leisure travelers.

Convenient Location
Situated in the city centre of Guarulhos, we are just 2 km away from the shopping mall and the beautiful Bosque Maia botanic gardens. Additionally, we are a mere 10 km from the International Airport and 25 km from the bustling centre of Sao Paulo.

Amenities Galore
Indulge in our on-site restaurant, take a refreshing dip in the swimming pool, keep up with your workout routine at the fitness centre, or host successful events in one of our 14 meeting rooms. For added convenience, we offer parking facilities and a shuttle service for a fee.

Book now to experience the perfect blend of comfort and convenience at our Sao Paulo property.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

8.1
Based on 1009 reviews
Cleanliness: 7.3
Service: 8.5
Location: 8.9
Room Quality: 6.9
Amenities: 7.9
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.1
D
Danielle • couple • br
7
Ok
Cons:

Café da manhã muito fraco

2026-08-22 • via Nuitee
M
Muhammad • solo_traveller • ae
10
Superb host
Pros:

Location and host n everything

Cons:

Nothing

2026-08-22 • via Nuitee
D
Dernival • solo_traveller • br
9
Ótimo custo benefício
Pros:

Acomodação ampla, com opções para alimentação no local, localização, atendimento, nada a reclamar.

Cons:

Os preços do restaurante.

2026-08-22 • via Nuitee
M
Maurício • solo_traveller • br
10
2026-08-22 • via Nuitee
S
Sunni Torres • family_with_children • mx
9
Pros:

La habitación muy bien equipada y la limpieza excelente

2026-08-21 • via Nuitee
L
Letícia • couple • br
4
Decepcionante, toalhas e roupas de camas cheirando mal
Pros:

Para quem vai utilizar o aeroporto, a localização é bom e a estrutura do hotel também, apesar do café da manhã ser caro.

Cons:

Infelizmente não nos sentimos confortáveis. Após uma viagem longa o que se espera é uma estadia com roupas de banho e cama confortáveis, e não foi isso que encontramos. As toalhas de banho estavam cheirando mal, como se não tivessem sido bem lavadas ou devidamente secas. Já as roupas de cama são desconfortáveis, tanto os lençóis quanto as fronhas de travesseiros são de poliéster e também não cheiram bem. Como sou alérgica, não me fez bem. Até para meu marido que não é alérgico, também ficou com a rinite atacada. O colchão também não é confortável, mas isso seria
irrelevante se as roupas de cama fossem de algodão e devidamente limpas. A limpeza em geral também deixa a desejar, até pela tv é possível notar a sujeira.

2026-08-21 • via Nuitee
F
Fernanda • extended_group • br
9
2026-08-20 • via Nuitee
H
Helio • solo_traveller • br
9
Cons:

Ar condicionado ineficiente...

2026-08-20 • via Nuitee
E
eliana • extended_group • it
10
2026-08-19 • via Nuitee
E
Elvira • couple • br
4
2026-08-19 • via Nuitee
I
Isabelly • solo_traveller • br
10
2026-08-19 • via Nuitee
J
Joana • family_with_children • mz
9
2026-08-18 • via Nuitee
Y
Yago • family_with_children • br
10
Ótima opção de hospedagem em Guarulhos
Pros:

O contato com a proprietária foi rápido e muito bom. Pude organizar os demais hóspedes e ter o conforto de deixar meu carro estacionado lá pro mais dias.

Cons:

Nada consta

2026-08-18 • via Nuitee
J
Juliane Gaelzer • solo_traveller • br
10
Acomodação maravilhosa!
Pros:

A anfitriã é maravilhosa. Responde super rápido e é muito atenciosa. O quarto é espetacular.

2026-08-18 • via Nuitee
S
Scheldon • family_with_children • br
8
Boa! Ótima visão!
Cons:

Wi-Fi não estava funcionando!

2026-08-17 • via Nuitee
R
Rob • family_with_children • nl
6
Pros:

We kiezen dit hotel vanwege locatie vlakbij het vliegveld voorafgaand aan de terugvlucht. Hotel voorziet in shuttlebus. let op dat alleen de transfer van de luchthaven naar het hotel is inbegrepen. Voor de transfer omgekeerd (hotel naar luchthaven) rekenen ze een toeslag.

Cons:

Bedden in familiekamer alleen voor kleine kinderen geschikt.

2026-08-17 • via Nuitee
W
Weliton • family_with_children • br
10
2026-08-17 • via Nuitee
S
sylvia • solo_traveller • uy
8
2026-08-17 • via Nuitee
E
Eve • solo_traveller • gb
5
2026-08-16 • via Nuitee
M
Manon • extended_group • fr
7
Sejour d’une nuit proche aéroport
Pros:

Proche aéroport, idéal lors d’un transit.

Cons:

Nous avions un appartement pour 4 personnes mais le canapé lit était vraiment trop petit, idem pour la salle de bain.

2026-08-16 • via Nuitee