Hilton Garden Inn Montgomery East

Hotels
•
Hilton Garden Inn
7.6 (201 reviews)
1600 Interstate Park Drive , Montgomery , US
+1 334-272-2225

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, responsive staff
Quick issue resolution
Good location
Guest laundry available
Some guests reported clean/nice rooms
Cons:
Inconsistent/poor cleanliness (dirty floors, unclean toilets, mold)
Breakfast not included / limited / not worth the price
Pool has no shade and water very warm
Occasional room mix-ups
Some periods of inattentive front-desk staffing

Categories

Cleanliness
5.3
Multiple guests reported unclean rooms: dirty floors with food debris, unclean toilets, food left in fridge, and mold spots in showers. Housekeeping appears inconsistent.
Service
9.6
Staff are frequently praised as friendly, quick to assist and responsive (replaced missing items, fixed room mix-ups, warm welcomes). A few isolated reports of inattentive staff, but overall service is a strong point.
Location
8.9
Several reviewers explicitly noted the location is great and convenient.
Room Quality
7.5
Rooms are described as generally nice and clean by some guests, but others noted issues: dated bathrooms, mold spots in showers, and occasional initial room cleanliness problems.
Amenities
7.6
Guest laundry was appreciated, but the pool was criticized (no shade, very warm water). Breakfast offerings are limited or not complimentary for many guests.
Value for Money
7.8
Mixed perceptions: friendly staff and a generally good location add value, but several guests felt breakfast pricing/quality reduced overall value.
Food and Beverage
6.5
Consistent complaints about breakfast: not included, limited choices, and not worth the price for multiple reviewers.
Overall Experience
7.6
Overall mixed experience: some guests highly recommend the hotel for staff, location, and amenities like laundry; others report serious cleanliness and breakfast concerns that made their stay unacceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Luxurious Amenities

Experience comfort and convenience at the Hilton Garden Inn Montgomery East. Unwind by the outdoor pool or stay active in the well-equipped gym. Enjoy seamless connectivity with complimentary Wi-Fi in every room.

Modern Room Features

Relax in rooms designed for your comfort, complete with a microwave, refrigerator, and coffee maker. Stay informed with a free weekday newspaper, ensuring you're always up-to-date during your stay.

Dining and Business Facilities

Savor delicious meals at the on-site restaurant serving breakfast and dinner. Need a quick snack? Visit the convenience store. For business travelers, take advantage of the business center for all your work needs.

Book your stay at the Hilton Garden Inn Montgomery East now and experience a perfect blend of relaxation and productivity.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that the following extra fees apply: 1-4 night stay: US$75 and 5+ night stays: US$125. The property can allow a maximum of 2 pets." We will inform future guests about this change as well.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MGM

Location

Guest Reviews

7.6
Based on 201 reviews
Cleanliness: 5.3
Service: 9.6
Location: 8.9
Room Quality: 7.5
Amenities: 7.6
Value for Money: 7.8
Food and Beverage: 6.5
Overall Experience: 7.6
T
Terrell • couple • us
7
Decent for staying 2 nights. Several items were missing upon entry. Staff quickly replaced : coffee maker, iron, towels
Pros:

Secluded. The pool outdoors has no shaded protection

Cons:

The pool has no shaded protection. Water was extremely warm.

2026-08-02 • via Nuitee
B
Boyz • solo_traveller • us
10
2026-07-18 • via Nuitee
T
Timiah • family_with_children • us
5
2026-07-06 • via Nuitee
M
Manfred • solo_traveller • us
10
2026-07-05 • via Nuitee
R
Rios • couple • us
10
wasn’t anything we didn’t like about our stay. We would absolutely stay here again and highly recommend this hotel to an
Pros:

We had a wonderful stay at the Hilton Garden Inn in Montgomery, Alabama. From the moment we arrived, the staff made us feel welcome. Whether we were checking in, asking questions, or simply passing employees in the hallway, everyone greeted us with a smile and genuine kindness. The customer service throughout our stay was exceptional.

One feature we especially appreciated was the guest laundry, which was incredibly valuable during our road trip.

2026-06-29 • via Nuitee
H
Hurrelbrink • family_with_children • us
8
2026-06-19 • via Nuitee
D
Darious • couple • us
10
2026-06-18 • via Nuitee
J
Jeffrey • solo_traveller • us
2
I want ever stay there again
Pros:

Worse hotel experience ever… they first gave me a room that was not clean and I believe someone was in that room

Cons:

The room, the service

2026-06-14 • via Nuitee
G
Gayle • couple • gb
9
Very nice hotel.
Pros:

Location and cleanliness.

Cons:

Breakfast not included.

2026-06-10 • via Nuitee
R
Rob • couple • us
10
Pros:

Great staff. Met my every request with a smile.

2026-06-06 • via Nuitee
N
Nicole • couple • us
10
2026-06-06 • via Nuitee
J
Jeremy • couple • us
10
2026-06-01 • via Nuitee
S
Sergiusz • couple • us
1
Disappointed totally. Disgusting experience.
Pros:

The location is great.

Cons:

The floor was totally dirty, with pieces of food from previous occupants. The toilet wasn’t clean, even food from fridge wasn’t taken. I assume nobody cleaned the room at all. I wonder when it became normal to neglect cleaning after previous clients? The hotel would be ok but they have really serious issues with cleaning. How to sleep in dirty bedding? Its basics you expect from staying in a hotel. I believe it’s not safe any more.

2026-05-31 • via Nuitee
R
Rich • couple • us
10
2026-05-25 • via Nuitee
J
James • couple • us
1
Sucked
Pros:

Nothing

Cons:

Everything especially the staff

2026-05-23 • via Nuitee
E
Erin • couple • us
10
2026-05-17 • via Nuitee
A
Ashley • couple • us
9
Had a great stay. We were given the wrong room at first but they were quick and friendly to fix the mistake and got us t
Pros:

Clean, friendly staff

Cons:

Mixed up our rooms but was quick to correct

2026-05-15 • via Nuitee
J
Jmarr • solo_traveller • us
10
Pros:

Nice room. Great hospitality

Cons:

Not enough breakfast choices

2026-05-12 • via Nuitee
D
Diane • couple • us
3
When I see Hilton Garden Inn, I expect the bathrooms to be very modern and more updated.
Pros:

We did'nt do breakfast on site because it was not complimentary breakfast

Cons:

The bathroom needs to be updated, Rm 219. Some mold spots in shower, toilet paper hold needs to be replaced

2026-05-11 • via Nuitee
A
Alex • solo_traveller • us
8
2026-05-11 • via Nuitee