Hilton Garden Inn Columbia

Hotels
•
Hilton Garden Inn
8 (484 reviews)
8241 Snowden River Parkway , Columbia , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Clean room
Cons:
Check-in issues
Room quality concerns

Categories

Cleanliness
6.96
Multiple mentions of cleanliness issues and poor bedding quality.
Service
8.43
Service issues noted with staff, but some positive aspects also mentioned.
Location
9.47
Convenient location mentioned positively in the reviews.
Room Quality
6.92
Negative mentions about room quality, including lack of amenities and poor bedding.
Amenities
7.45
Issues with amenities, particularly the malfunctioning safe and poor room conditions.
Value for Money
7.91
Concerns expressed about additional costs at check-in despite reservation.
Food and Beverage
8.96
No specific comments on food and beverage; assumed standard.
Overall Experience
7.93
Negative overall experience due to multiple issues affecting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:10

Property Description

Convenient Location
Located near BWI Airport and Interstate 95, the Hilton Garden Inn Columbia offers easy access to the city center and major highways.

Free Amenities
Enjoy complimentary breakfast at the Great American Grill, access to a modern fitness center, in-room microwaves and refrigerators, and a convenient on-site store.

Exploration Made Easy
With its proximity to key motorways, guests can effortlessly explore nearby attractions like Washington, D.C., as well as discover a variety of dining and shopping options nearby.

Book your stay at the Hilton Garden Inn Columbia for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 484 reviews
Cleanliness: 6.96
Service: 8.43
Location: 9.47
Room Quality: 6.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 7.93
Y
Yonetta • couple • us
7
Pros:

It was clean and convenient.

Cons:

No refrigerator, tissue box in the bathroom was empty and it looked outdated.

2026-04-05 • via Nuitee
B
Barbara • couple • us
9
Pros:

Good service

2026-04-01 • via Nuitee
J
Jose • couple • us
10
2026-03-29 • via Nuitee
S
Sunnita • couple • us
7
2026-03-24 • via Nuitee
M
Mickellee3 • Family • Hollidaysburg, Pennsylvania
6
Too many cons
Pros:

We just stayed for a soccer tournament. This hotel was not prepared to host. They offered room cleaning, we accepted, no one ever showed. They had no towels for half of our stay, and gave us hand towels to dry off. They said they sold out for the weekend, so ran out of towels.
The shower supplies were empty and when you called the front desk(with a filthy and slimy phone) no one answered. The gym has equipment that doesn’t function correctly and wasnt clean. Beds were comfy though and rooms were large.

2026-03-22 • via Tripadvisor
J
Joshua • family_with_children • us
8
2026-03-14 • via Nuitee
A
Antonio • couple • us
2
Not worth it, stay anywhere else in Columbia
Pros:

Clean and the location was great

Cons:

Tv didn’t work and there was no phone in the e room to call the staff about the TV. Have to pay for literally everything suck as water and coffee.

2026-03-14 • via Nuitee
K
KISHORE THOMAS • solo_traveller • us
9
2026-03-12 • via Nuitee
K
Kimberly • solo_traveller • us
8
2026-03-05 • via Nuitee
S
shawna • couple • us
1
Terrible
Pros:

Nothing at all

Cons:

I never stayed here on the date listed. When I arrived, I was told there was no room for me. My reservation had been cancelled without any reason or notification. I was in town for a funeral and ended up with no place to stay.
Unfortunately, this wasn’t the first issue I’ve had. The past couple of times, the rooms were not up to par. I originally chose this hotel because it was close to my parents, and the service used to be good, but things have gone downhill. I will not be returning.

2026-02-26 • via Nuitee
M
Marybeth • family_with_children • us
9
2026-02-25 • via Nuitee
M
Manuel • couple • us
9
2026-02-14 • via Nuitee
C
Christie • solo_traveller • us
10
2026-02-12 • via Nuitee
S
susan • couple • us
10
2026-01-29 • via Nuitee
C
Chelsea • extended_group • us
10
Will stay again!
Pros:

The staff are amazing! Taylor was so helpful and kind!

2026-01-26 • via Nuitee
J
Jose • solo_traveller • us
10
2026-01-20 • via Nuitee
W
Wonjun • couple • us
10
2026-01-20 • via Nuitee
J
Jessica • solo_traveller • us
8
Cons:

Tv service apparently there a storm so the satellite was down.

2026-01-19 • via Nuitee
D
Dennis • couple • us
10
Great stay for a short notice. Good price.
2026-01-19 • via Nuitee
T
Taiwo • solo_traveller • us
10
Great
2026-01-19 • via Nuitee