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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Wheelchair accessible
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Indoor pool
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Located near BWI Airport and Interstate 95, the Hilton Garden Inn Columbia offers easy access to the city center and major highways.
Free Amenities
Enjoy complimentary breakfast at the Great American Grill, access to a modern fitness center, in-room microwaves and refrigerators, and a convenient on-site store.
Exploration Made Easy
With its proximity to key motorways, guests can effortlessly explore nearby attractions like Washington, D.C., as well as discover a variety of dining and shopping options nearby.
Book your stay at the Hilton Garden Inn Columbia for a seamless blend of comfort and convenience.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Not clean
The location was great. Front desk staff was friendly. Beds and pillows were very comfortable. We liked having the extra chair in the room.
The seat on the toilet was loose. I reported it to the front desk but it was never really tightened. Also, there was a stain on the sheet on one of the beds.
The bed was comfortable
There was a price for breakfast. How can you charge the customers for a "Continental breakfast " and $2.00 which should be free. That is absurd. Also when I checked in the front desk person just handed me my keys and did not say another word. I had to ask her if there was breakfast. Customer service on her part was not great but overall the staff was very nice.
Bed sliep goed, geen schoonmaak! Alles zelf vragen bij de receptie. Zwembad was alleen de laatste dag open...... ontbijt is lekker. Goeie mooie locatie.
Dat er geen enkele keer schoon gemaakt is.
Handdoeken en wc papier zelf moeten vragen bij de receptie.....
Close to a lot of stores .
Been there twice. Always a shortage of towels.
Helpful staff
Showerhead makes loud noises in 415
Reception woman extremely unfriendly with an attitude. The room was not ready at 4:30 in the afternoon and we’re told to sit down and wait. We’re not even greeted with a hello or offered water while we waited for over half an hour along with other guests for our room to be ready. Then showed additional attitude while finally checking us in. Very unfriendly. Will not go back here.
A courteous greeting would have been niceespecially given we had a wait over half an hour for our room and were late for dinner as a result.
great breakfast we paid for
common area restrooms toilet area didn't look cleaned and the tp holder was missing and the room was too dim with no extra seating
We stay at this property somewhat frequently when we visit family. It's in a good location for our purpose. The property has been undergoing renovations, which appear to be nearing completion.
Check in was easy and the desk agent was very nice. Our room was a junior suite, which has a good layout for our needs. It was a renovated room with new, modern furniture and a comfortable bed. Unfortunately, the housekeeping service was lacking. We found quite a bit of hair on the shower drain and, even though it seemed to have been renovated, the caulk was discolored and cracked.
The hotel has breakfast service and the continental breakfast is mostly covered by the Hhonors credit. Unfortunately, it was a fairly week buffet. There were some bagels and pastry and a limited amount of fruit. This used to be much better and is better at most HGI properties.
With a few improvements, this could be an excellent property.
Friendly and helpful service
Nothing
Good
Will not pay for a continental breakfast at any hotel
Our air conditioner was so loud , you couldn’t hear the tv or sleep. We checked in on Friday. And was told no maintenance person til Monday and no other rooms available our size. We received no housekeeping. Not even towels. I had to go to the front desk to get towels. We will not be back at this location.
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