SpringHill Suites Detroit Southfield

Hotels
•
SpringHill Suites
8 (400 reviews)
28555 Northwestern Highway , Southfield , us

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Complimentary/strong breakfast
Convenient location
Friendly staff noted by some guests
Spacious/large rooms in several reports
Affordable/decent price for many
Cons:
Significant cleanliness issues (smoke/mold smell, dirty bathrooms, blood stains)
Housekeeping frequently absent or unresponsive
Pool crowded/dirty and no pool towels
AC not cooling well; uncomfortable beds in some rooms
Front-desk/reservation problems and occasional unsafe/disturbing incidents

Categories

Cleanliness
5
Multiple reports of dirty rooms, cigarette/mold smells, blood stains on pull-out mattress and inadequately cleaned bathrooms. Cleanliness is a clear weakness across several reviews.
Service
8.5
Mixed service: several guests praised friendly staff and recognition at check-in, but many reports of housekeeping not showing up, staff not at the desk, and front-desk reservation issues. Overall service is inconsistent but not uniformly poor.
Location
9
Location was repeatedly described as convenient and a positive aspect of the stay.
Room Quality
7.5
Room size and suite space received positive mentions (large suites), but issues with small one-bed rooms, uncomfortable beds, faulty/weak AC and occasional smoke smell reduce the overall room quality.
Amenities
8.5
Breakfast is frequently praised and rooms are sometimes spacious, but pool conditions (crowded, dirty, no towels) and lack of timely staff presence lowered amenity satisfaction.
Value for Money
8
Mixed perceptions: several guests felt it was a decent or affordable price, while others felt they wasted money due to cleanliness/service issues. Overall value averages to the target rating.
Food and Beverage
9.5
Breakfast received strong positive comments (complimentary/awesome/ok) across many reviews, making food & beverage a clear strength.
Overall Experience
8
Overall experience is mixed: some guests loved the stay (good location, breakfast, room size) while others had severe negative experiences (dirty rooms, disruptive incidents, lack of housekeeping). Averaged to the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 00:17

Property Description

Indulge in Comfort and Convenience

Convenient Location: Situated between two major airports, SpringHill Suites Southfield offers easy access for travelers.

Suite Perks: Enjoy the luxury of spacious suites equipped with kitchenette facilities and plasma-screen TVs for a comfortable stay.

Delicious Dining Options: Start your day with a complimentary hot buffet breakfast or explore nearby dining establishments like the popular Meriwether’s.

Ready to experience comfort and convenience at SpringHill Suites Detroit Southfield? Book your stay now and make unforgettable memories.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Location

Guest Reviews

8
Based on 400 reviews
Cleanliness: 5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9.5
Overall Experience: 8
B
Basil • couple • us
7
Pros:

Friendly staff

Cons:

Not clean enough for me.

2026-08-13 • via Nuitee
R
Ramona • family_with_children • us
2
It was very disappointing
Pros:

Nothing

Cons:

Bed had stuff on it
Lights didn’t work
Tv wasn’t on wall like usual
Refrigerator didn’t work
Water didn’t get hot
Locks was acting up
Key was barely working

2026-08-10 • via Nuitee
G
Grant • solo_traveller • ca
7
2026-07-25 • via Nuitee
V
Valerie • family_with_children • us
10
Comfortably Cool
Pros:

Complimentry breakfast and the frendliness of the staff

Cons:

N/A

2026-07-21 • via Nuitee
M
MiOshea • couple • us
1
2026-07-19 • via Nuitee
B
Brendon • solo_traveller • us
4
As mentioned before the bathroom could’ve been cleaned better. There was a slight smoke smell after a while if you cut t
Pros:

I liked that the property was in a good location

Cons:

I don’t like that if you cut the air conditioning unit off, there was a slight smoke smell in the room that was noticeable. I also noticed that the bathroom could’ve been a lot more thoroughly cleaned. Not sure if it was even cleaned to be honest.

2026-07-07 • via Nuitee
J
Justin • solo_traveller • us
6
Pros:

Quiet, comfy

Cons:

Staff wait to check in no house keeping to change line

2026-07-07 • via Nuitee
B
Brenda • solo_traveller • us
3
Pros:

The room was small 1 bed no trash bags in any of the garbage cans, I told the front desk clerk and I was told I could come down and get some, no one ever knocked on my door to see if I needed anything, I never seen the housekeeper until I was ready to checked out and I was there for 2 days.

2026-07-07 • via Nuitee
M
Masha • couple • ua
8
2026-07-05 • via Nuitee
S
Shantel • couple • us
1
Terrible I need my money back.
Pros:

I did not like it. It was dirty it's smelled like cigarettes I was not able to stay at the hotel I checked back out.

Cons:

Smelled like mold in cigarettes in the room I was suppose to be in.

2026-07-05 • via Nuitee
T
Tanaya • family_with_children • us
2
Feel like I wasted my money wish I could get a refund
Pros:

The breakfast

Cons:

Some creep came n knocked on my door at 6 am housekeeping did not supply clean towels n linen u had to go ask. The ac was also horrible not cool enough

2026-07-04 • via Nuitee
O
Omar • solo_traveller • us
10
Pros:

They new who I was

2026-07-03 • via Nuitee
W
Walker • family_with_children • us
10
I loved it
Pros:

Perfect

Cons:

Perfect

2026-06-22 • via Nuitee
D
Dion • couple • us
1
2026-06-13 • via Nuitee
S
Shantelle • couple • us
9
2026-06-09 • via Nuitee
C
corey • solo_traveller • us
9
2026-05-21 • via Nuitee
S
Shavon • family_with_children • us
7
Pretty good and a decent price
Pros:

Clean, friendly workers.

Cons:

Bed uncomfortable

2026-05-16 • via Nuitee
V
Veronica • couple • us
1
Pros:

I DIN'T GET A CHANCE TO SAY AT THE HOTEL, THEY CLAIMED THAT I DIDN'T HAVE A RESERVATION

2026-05-14 • via Nuitee
C
Cochran • family_with_children • us
1
Horrible, and it awas a waste on money did not enjoy it at all, the the manager only wanted to
Pros:

BREAKFAST WAS OK

Cons:

HOW GROWN PEOPLE FROM THE OUTSIDE CAME IN FRON OUTSIDE DOOR AND TOOK OVER THE POOL, KIDS COULD NOT SWIM NEVER ANY POOL TOWELS,. HOSUEKEEPING NEVER CAME TO MY ROOM IN THE ENTIRE 3 DAYS EVEFN AFTER CALLING SEVERAL TIMES TO TOWELS AND TRASH BAGS AND FOR GRANDAUGHTER THAT THREW UP. NO ONE EVER CAME WE HAD TO CLEAN UP WITH ROOM TOWELS , AND I SPRAYED FLOOR WITH MY 91% alcohol. They only stocked the room with towels for 3 people and 5 people were booked for the room. Also a lady was running down the hall searching for front desk staff with no clothes on , her breast were swinging and she was screaming call the police he beat me up, she was up and down the 1st floor area 3 time because she accidently locked a 4 month old baby in the room.

2026-05-11 • via Nuitee
C
chris • couple • us
10
2026-05-10 • via Nuitee