Mandarin Oriental, Singapore

Hotels
•
Mandarin Oriental
9.3 (1293 reviews)
5 Raffles Avenue, Marina Square , Singapore , SG
+65 6338 0066

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent Marina Bay location
Outstanding, plentiful breakfast
Very helpful and polite staff
Great pool and amenities
Clean, well-equipped rooms
Strong dining options and lounges
Comfortable beds and good lounge service
Convenient airport pickup experience (red-carpet service mentioned)
Cons:
Construction site outside blocking views from some rooms and pool
Rooms starting to feel dated; property could use a revamp
Poor soundproofing / noise in some rooms
Check-in process reported as slow and impractical by some
Club lounge child policy (children under 12 not allowed) seen as unfriendly for families
Occasional late room readiness and some disappointing cocktail-hour canapés
A few restaurant staff described as inexperienced or overwhelmed

Categories

Cleanliness
9.6
Repeatedly described as very clean in multiple reviews (rooms and public areas); housekeeping praised.
Service
9.9
Consistently praised—staff described as attentive, polite and very helpful across many reviews; standout service offsets a few operational issues.
Location
9.6
Excellent central Marina Bay location and walking access to attractions; several reviews note obstructed views due to nearby construction but location remains a major plus.
Room Quality
8.1
Mixed: some rooms described as exceptional, but multiple mentions of dated decor, poor soundproofing, construction-blocked views and occasional late room readiness lower this score.
Amenities
9.5
Pool, lounge and a variety of restaurants highly praised; lounge and buffet options frequently noted as strong assets (some operational/child-policy caveats).
Value for Money
8.5
Perceived as somewhat expensive by some guests given the dated aspects and construction impact; good amenities and service partially mitigate value concerns.
Food and Beverage
9.5
Breakfast repeatedly described as exceptional and plentiful; restaurants and bar also frequently praised, with occasional notes about busy/less-experienced restaurant staff or disappointing canapés.
Overall Experience
9.7
Overall very positive and often described as unforgettable; strong service, breakfast and amenities drive high overall satisfaction despite specific negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Luxurious Amenities and Services

Towering over Marina Bay, Mandarin Oriental, Singapore offers a luxurious stay with an outdoor pool boasting stunning cityscape views, a lavish spa, and a well-equipped gym. Guests can also enjoy rejuvenating Yoga classes during their stay.

Prime Location and Accessibility

Directly linked to Marina Square Shopping Centre and just a short walk from City Hall MRT Station, Mandarin Singapore provides easy access to shopping and transportation. With Orchard Road a quick drive away and Singapore Changi Airport within a 20-minute ride, guests can explore the city with convenience.

Dining and Entertainment Options

Indulge in Italian cuisine at Dolce Vita or savor afternoon tea and cocktails at MO BAR, both offering breathtaking views. With additional Japanese and Cantonese dining options, Mandarin Oriental ensures a delightful culinary experience for guests.

Book your stay at Mandarin Oriental, Singapore for a truly unforgettable and luxurious experience.

Important information:

Please note that when booking for more than 5 rooms, different policies and additional supplements may apply. Changes to an existing reservation will be subject to availability and any rate differences.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Property Video

Guest Reviews

9.3
Based on 1293 reviews
Cleanliness: 9.6
Service: 9.9
Location: 9.6
Room Quality: 8.1
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 9.7
J
Joanne • couple • au
10
2026-11-05 • via Nuitee
P
Peter • solo_traveller • gb
9
Pros:

room layout

Cons:

Asked for iron but didn't get one, wasn't told there was a steamer in dressing room

2026-11-04 • via Nuitee
R
Requesens • extended_group • ad
7
Buen hotel, excelente equipación pero no a la altura de su fama
Pros:

Buenas habitaciones, y bien equipadas. Muy limpio, buen restaurante y cómodo

Cons:

Falta insonorizar bien las habitaciones, se escucha mucho ruido, el check in muy poco práctico, de pie, lento y no es agradable.

2026-10-31 • via Nuitee
M
Marcel • family_with_children • ch
10
Pros:

sehr zentral, Sicht auf Marina Bay
freundliches Personal.

Cons:

Wir haben Club gebucht
konnten aber nicht in den Club Lounge gehen, weil Kinder unter 12 Jahre nicht erlaubt sind. Unser Kind ist 9 Jahre.
Wir haben schon in anderen Hotels Club Lounge gebucht, da sind Kinder erlaubt. Wir finden die Regeln vom Mandarin nicht sehr familienfreundlich!

2026-10-29 • via Nuitee
K
KONSTANTINA • family_with_children • gr
10
Unforgettable stay.
Pros:

Everything was amazing. The rooms are exceptional, the amenities are of the highest quality and the breakfast is plentiful and tasty. The staff is all polite and helpful. The pool area is gorgeous. We had a fantastic time and highly recommend to anyone visiting Singapore.

Cons:

There is nothing not to like, everything is superlative.

2026-10-28 • via Nuitee
M
Mirjam • family_with_children • at
10
Unbedingt wiederkommen!!
Pros:

Einfach alles, Service, Küche, Lage- top!

2026-10-27 • via Nuitee
P
Pei-Yu • family_with_children • tw
9
Pros:

地點很好，服務親切，對孩子很友善，早餐非常豐盛。

Cons:

可惜的是海景房正對在施工中的大樓，沒有預期中的美景。

2026-10-26 • via Nuitee
F
Frank • couple • de
9
Das fast perfekte Hotel
Pros:

Sehr aufmerksames und zuvorkommendes Personal.

2026-10-25 • via Nuitee
J
Jennifer • family_with_children • au
7
Staff were fabulous, location was great!
Pros:

Location was great! Breakfast and pool facilities were fabulous.

Cons:

The property is starting to feel and look dated (especially the rooms) There is a large construction site blocking the views from the rooms and pool area.

2026-10-24 • via Nuitee
G
Guilherme Coelho • family_with_children • br
10
2026-10-23 • via Nuitee
D
Daniel • couple • au
10
2026-10-21 • via Nuitee
S
Samantha • couple • ae
10
Amazing
Pros:

Clean. Great standards.

2026-10-19 • via Nuitee
P
Philippe • couple • be
8
Pros:

Uitstekende service, lounge perfect en zeer goede bedden. Diverse uiterst verfijnde restaurants en buffetformule

Cons:

Aanleg nieuwe plaza juist voor het hotel in het zicht van Marina Bay.

2026-10-18 • via Nuitee
A
Anne • family_with_children • ch
8
2026-10-17 • via Nuitee
B
Bogdan • family_with_children • ae
4
Not a great value for money. You can probably find something newer and 1/2 the price
Pros:

Amazing bar, great breakfast.

Cons:

Construction site right outside the building; the room wasn't ready at 2pm. Do not book rooms with a Marina Bay Sands view, as there is a construction site right outside the hotel. The property needs a full revamp. Perhaps it was cool 8-10 years ago.

2026-10-17 • via Nuitee
S
Serkan • solo_traveller • tr
10
2026-10-17 • via Nuitee
S
Samtayo • family_with_children • au
10
2026-10-14 • via Nuitee
K
Kerstin • couple • de
10
2026-10-10 • via Nuitee
E
Elżbieta • family_with_children • pl
9
Polecam.
Pros:

Bardzo dobra lokalizacja, widok na Barina Bay Sands. Do Gardens by the Bay można dojść w 15 minut. Obsługa bardzo pomocna, łatwy kontakt z room service. Pyszne śniadania, duży wybór.

Cons:

Akurat podczas mojego pobytu trwały prace budowlane przed samym hotelem, więc z basenu był widok na dźwigi. Nie była to jednak wina hotelu.

2026-10-09 • via Nuitee
R
Rooieploert • family_with_children • nl
10
Pros:

Wat een een rode loper, Als je wordt opgehaald vanaf het vliegveld

2026-10-07 • via Nuitee