ARTIEM Madrid

Hotels
9.8 (2994 reviews)
Juan Perez Zuñiga, 20 , Madrid , ES
+34 912 91 15 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
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Review Highlights

Pros:
Friendly and helpful staff
Spotless and comfortable rooms
Cons:
Location far from central attractions

Categories

Cleanliness
10
Many reviews praised the cleanliness of the hotel, mentioning spotless and beautifully cleaned rooms.
Service
9.99
Guests consistently highlighted the friendly, helpful, and efficient staff, creating a warm and welcoming atmosphere.
Location
9.28
While some guests noted the location was a bit far from central attractions, the surrounding area was described as tranquil and pleasant.
Room Quality
9.71
Rooms were described as modern, spacious, and comfortable, contributing to a positive overall impression.
Amenities
9.74
The free drinks and snacks available throughout the day were highlighted as a unique and thoughtful amenity.
Value for Money
9.7
Guests felt that the quality of service and amenities provided justified the price of their stay.
Food and Beverage
10
Breakfast quality and variety were commended, with many enjoying the complimentary snacks and drinks.
Overall Experience
10
The overall experience was overwhelmingly positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:35

Property Description

Luxurious Accommodations
Indulge in comfort and style at ARTIEM Madrid. Our rooms are designed for relaxation, featuring air conditioning, satellite TV, and a spacious living area. The private bathrooms are equipped with a rejuvenating rainshower and complimentary toiletries.

Delicious Dining Options
Start your day with a scrumptious breakfast at The Slow Lounge, and satisfy your cravings throughout the day with a variety of food and drinks at The Green, open 24 hours for your convenience.

Convenient Location
Located in the heart of Madrid's commercial center, our hotel offers easy access to both the airport and popular attractions like Santiago Bernabeu stadium. With nearby Metro and bus stops, exploring the city is a breeze.

Experience luxury and convenience at ARTIEM Madrid. Book your stay now for an unforgettable experience!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

9.8
Based on 2994 reviews
Cleanliness: 10
Service: 9.99
Location: 9.28
Room Quality: 9.71
Amenities: 9.74
Value for Money: 9.7
Food and Beverage: 10
Overall Experience: 10
E
Evgenia • family_with_children • gr
7
Pros:

ευγενικο προσωπικο, συμπαθητικο καθαρο ξενοδοχειο, ανετο δωματιο με μεγαλο μπανιο

Cons:

Πολυ μακρια απο το κεντρο, το λεοφωρειο ναι μεν μπροστα απο την πορτα, αλλα θελει περιπου 40 λεπτα να φτασει κεντρο και μετα η περπατημα η μετρο, οποτε ειναι πολυ η ωρα που θελεις εως να φτασεις σε σημεια αναφορας, και ειδικα η επιστροφη πολυ κουραστικη με ΜΜΜ, οποτε αναγκαστικα παιρνεις ταξι με περιπου 18€, ενα εξοδο αρκετα πανω. Η ρυθμιση κλιματισμου στο δωματιο δεν λειτουργουσε, παγωσαμε τρεις ημερες, το αναφεραμε, ζητησαμε και δυο παπλωματα επιπλεον, δυστυχως δεν λυθηκε το ζητημα μας. Το λιγοτερο επρεπε να μας δωσουν αλλο δωματιο κι οχι να λιβανιζουν το θεμα και να μας λενε οτι μπορουμε να ρυθμισουμε και οτι εμεις φταιμε γιατι κατι δεν κανουμε σωστα. Ζητησα να ελεγχθει απο τον αρμοδιο, να μπει στο δωματο, εφοσον ημασταν εμεις ανικανοι!Το δωματιο της φιλης μας ηταν μια χαρα, οποτε ηταν προβλημα του συγκεκριμενου δωματιου! Ο κυριος στη ρεσεψιον ζητησε συγνωμη οταν καναμε check-out, αλλα τι να το κανω; Κι αυτος ειναι ο κυριος λογος της χαμηλης αξιολογησης, οταν κρυωνεις δεν περνας καλα, τοσο απλα! Η ποιοτητα των σνακ στον μπουφε ουτε μετρια, ο δε καφες οτι χειροτερο, δεν πινοταν.

2026-10-14 • via Nuitee
M
Michel • couple • fr
9
2026-10-13 • via Nuitee
J
jean marc • couple • fr
9
2026-10-13 • via Nuitee
S
Simon • extended_group • es
10
Excelente. Repetería
Pros:

Repetiría sin dudar. Las habitaciones, la comodidad de las camas, la atención y amabilidad de todo el personal del hotel.
El servicio de comida que hay en la entrada del comedor, cafes, refrescos, piscolabis, todo incluido en el precio de la habitación marca la diferencia con el resto de hoteles, no lo había visto nunca. Y el hotel me pareció muy, muy agradable.

Cons:

El único problema es que esta un poco lejos del centro y hay que hacer varios transbordos en el metro pero la boca del metro esta cerca. Para mí no supuso ningún problema porque iba tranquila y de turismo

2026-10-13 • via Nuitee
R
Renzo • couple • it
9
Un soggiorno piacevole e rilassante
Pros:

Camera ampia, pulita, servizi efficienti, cappuccino e piccola brioche disponibile anche per chi non acquista la colazione.
Personale attento e disponibile.

Cons:

Il materasso che pende un po’ sul lato esterno ma sopportabile

2026-10-12 • via Nuitee
S
Stich • couple • de
9
2026-10-12 • via Nuitee
D
Diane • family_with_children • be
10
Super séjour, je recommande totalement. Loin de la foule du centre, dans un quartier très calme.
Pros:

Personnel top, propreté de l'hôtel et calme ! Très bien desservi par les transports en commun.

2026-10-12 • via Nuitee
A
Antonio • couple • it
10
Consigliatissimo
Pros:

Ottimo Hotel in posizione tranquilla , camera accogliente e pulita, colazione abbondante e personale amichevole, gentile e disponibile

2026-10-09 • via Nuitee
V
Vasilis • solo_traveller • gr
10
Pros:

The bar with snacks andpersonel

2026-10-08 • via Nuitee
M
Maria • extended_group • pt
10
Просторный номер, приветливый персонал, удобный матрас
Pros:

Очень понравилось размещение: персонал приветливый, на ресепшн можно было бесплатно съесть перекус и выпить чай или кофе, номер просторный и светлый, матрас удобный, напор воды из душа достаточно сильный

Cons:

все понравилось

2026-10-08 • via Nuitee
A
Abdelsslam • family_with_children • fr
10
Un. Super Hotel.👍👍👍
2026-10-08 • via Nuitee
Y
Yegorjo • couple • ua
9
2026-10-07 • via Nuitee
R
Rossen • solo_traveller • bg
10
2026-10-07 • via Nuitee
H
Hueiyu • extended_group • tw
9
Pros:

乾淨

Cons:

員工態度

2026-10-07 • via Nuitee
Z
Zehra Tasdemir • family_with_children • at
9
Bis auf die Lage alles sehr super!
Pros:

Das Hotel war sehr neu und schön. Die Putzfrau war sehr lieb und es war sehr sauber! Man bekam auch gratis Getränke und Snacks Nachmittags unten in der Lobby

Cons:

Die Betten waren nicht sehr bequem und obwohl es im Zentrum steht musste man immer mindestens eine halbe Stunde in die Stadt fahren.

2026-10-07 • via Nuitee
K
Kevin • couple • es
10
2026-10-07 • via Nuitee
E
Elena • couple • es
10
Pros:

Lo que más me gustó fue el trato del personal, super majos y atentos.

2026-10-07 • via Nuitee
C
Chris • solo_traveller • ca
10
Pros:

Great property, clean, modern with great services (complementary buffet, self serve snacks, wine, beer). Located close to a subway/transit and easy to get to all the major attractions in Madrid.

2026-10-07 • via Nuitee
L
Lopez • solo_traveller • es
10
Pros:

Llegamos a las 23:00
Teníamos un montón de cosas para cenar y GRATIS
Increíble atención del personal,un 10!!!

2026-10-07 • via Nuitee
R
Ricardo • solo_traveller • es
9
2026-10-07 • via Nuitee