Hospes Palacio de San Esteban, a Member of Design Hotels

Hotels
Design Hotels
9.2 (4065 reviews)
Arroyo de Santo Domingo,3 , Salamanca , es

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Beautiful hotel
Cons:
Parking fees
Room condition issues
Slight cleanliness concerns

Categories

Cleanliness
8.45
Bathrooms need refurbishing mentioned; cleanliness was not highlighted positively.
Service
9.95
Overall positive sentiments on staff friendliness and helpfulness.
Location
9.95
Many reviews cite excellent location as a plus.
Room Quality
8.45
Some complaints about room conditions and mattress quality.
Amenities
9.45
Positive mentions of amenities, but some issues with parking fees.
Value for Money
8.45
Mixed feelings; some considered it overpriced compared to options.
Food and Beverage
9.45
Generally positive sentiment about food quality.
Overall Experience
9.45
Mostly positive experiences shared among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:32

Property Description

Historic Charm and Modern Comfort
Surrounded by the monuments of historic Salamanca, the Hospes Palacio de San Esteban offers a unique blend of timeless charm and modern amenities.

Central Location and Serene Gardens
Located centrally, guests can easily explore the prestigious university city and then unwind in the tranquil gardens or savor a delicious meal at the on-site restaurant, El Monje.

Picturesque Views and Nearby Attractions
Guests can enjoy the seasonal pool with views of the Cathedral and the San Esteban Monastery. Additionally, the hotel's proximity to the city's cathedrals, Casa de la Concha, and other charming sights makes it an ideal choice for a memorable stay.

Book your stay now at Hospes Palacio de San Esteban for a perfect blend of history, luxury, and relaxation.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the seasonal pool opens from 15 June until 5 September, both days included.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Sep 1, 2026 until Thu, Jul 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for € 40 per person per night when using an existing bed.
    People 2 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 4065 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.95
Room Quality: 8.45
Amenities: 9.45
Value for Money: 8.45
Food and Beverage: 9.45
Overall Experience: 9.45
L
Lionel solo_traveller fr
9
2026-06-26 via Nuitee
F
Fabiola solo_traveller mu
9
Cons:

Le lavabo était bouché

2026-06-26 via Nuitee
D
Dr extended_group pt
10
Bom alojamento,ótimo pessoal,boa localização,pqueno almoço necessita melhorar
Pros:

Simpatia funcionários em particular LEONARDO

Cons:

Nada a reclamar

2026-06-25 via Nuitee
C
catherine couple gb
10
Best hotel in Salamanca
Pros:

Everything

Cons:

Nothing

2026-06-24 via Nuitee
A
Amanda couple gb
10
A luxury hotel in a great location
Pros:

The location was fantastic, only a few minutes walk from all the major sites. Our room was very comfortable. We had a couple of meals at the hotel and the food was great.

Cons:

We didn’t go in the pool because it was too hot to be outside but it didn’t look very enticing anyway, quite small.

2026-06-24 via Nuitee
P
Paulo couple pt
9
Excellent Hotel
Pros:

Big room, big and very comfortable bed.
Silence room and very good location.
Parking available.
Staff very friendly and every time you need anything they were there for you.
Highly recommended hotel!

2026-06-24 via Nuitee
N
Neville couple gb
10
A hotel that exceeded expectations and perfect for a stopover between the Algarve and Bilbao ferry
Pros:

Breakfast on the terrace was ideal. The location was excellent with the Plaza Mayor and churches all within 5-10 minute walk. The dinner restaurant recommendation by the front desk was perfect. Also the ability to park on the grounds in a secure environment was very useful.

2026-06-24 via Nuitee
A
Andrew family_with_children gb
10
Pros:

Everything

Cons:

Nothing

2026-06-23 via Nuitee
M
MARIA TERESA couple es
9
Agradable y recomendable
Pros:

En general todo

Cons:

La puerta de cristal del cuarto de baño. Si una persona va al baño por la noche da luz a la habitación.

2026-06-23 via Nuitee
S
Sophie couple fr
10
Très. bel établissement historique imprégné de l âme de Salamanque
Pros:

Établissement magnifique, notre chambre était très confortable avec une vue magnifique sur le couvent et les nids, perchés sur les piliers de l eglise voisine, et tous occupés par les cigognes : inoubliable...

2026-06-23 via Nuitee
C
Carolina couple es
8
Enamorada de San Esteban, me esperaba algo más de ese 5 estrellas
Pros:

La ubicación es perfecta, la habitación es bonita, aunque algo pequeña para un cinco estrellas.

Cons:

Muy lioso eso de coger un ascensor, bajarte en un piso y atravesar pasillos para coger otro ascensor que te lleve a tu planta.

2026-06-23 via Nuitee
V
Vivienne solo_traveller gb
9
Superb v relaxing and special
Pros:

Stunning building having been lovingly restored. V comfortable bedroom with v nice bedding. Staff were efficient. Breakfast first class.

Cons:

Nothing

2026-06-22 via Nuitee
S
Svetlana couple es
10
Pros:

Me encantó!
La ubicación es perfecta. El palacio es súper bonito. En habitación no se oye nada. Duermes como un bebé. Piscina con vistas espectaculares. Y comimos muy rico

2026-06-22 via Nuitee
D
Deb couple nl
6
Prima hotel, maar geen water in zwembad en benauwde kamer. Niet voor herhaling vatbaar.
Pros:

De locatie is perfect: aan de rand van de oude stad, dus goed aan te rijden en vanaf het inchecken kan je alles te voet doen. De bedden zijn ook heel fijn en alles is schoon.

Cons:

Hoewel wij er van 11-14 juni waren en het tegen de 30 graden was, zat er "nog" geen water in het zwembad. Natuurlijk stond dit ergens na een paar keer doorklikken op de website, dat het "seizoensgebonden was", maar wie verwacht dat nou half juni? Was voor ons een grote tegenvaller, want we hadden het zwembad meegewogen in het kiezen voor dit hotel.
Daarnaast was de superior kamer wel mooi, met zicht op het oude klooster, maar met een enorm laag plafond en hele kleine raampjes. Daardoor was het donker in de kamer en voelde het benauwend; geen fijne kamer om wat langer in te verblijven.

2026-06-22 via Nuitee
P
Piotr couple pl
10
2026-06-22 via Nuitee
H
Heinz couple de
10
2026-06-21 via Nuitee
F
Fabiola solo_traveller mu
9
2026-06-20 via Nuitee
D
Delyth solo_traveller gb
7
A very comfortable stay in a great position which was let down by the pool not being open ( in hot weather!)
Pros:

The location is superb; the staff very friendly and helpful and the accommodation is very clean and comfortable

Cons:

The pool was not open. We specifically arranged our holiday to coincide with the advertised pool opening. Despite arriving at the hotel in the day that the pool had been advertised to open, it did not open until after our 4 day stay. This was very disappointing as we would not have booked this hotel had we known the pool was not going to be open and or would have arranged to stay at a later time. It was advertised to open on 15th June and other online information also suggested it is usually open in late strong/early summer. Once we expressed our disappointment that the pool was not open, the hotel staff offered compensation/accommodations which did soften the blow for us.

2026-06-20 via Nuitee
C
Carla couple be
9
2026-06-20 via Nuitee
A
ANDREW couple nz
8
2026-06-19 via Nuitee