Hospes Palacio de San Esteban, a Member of Design Hotels

Hotels
Design Hotels
9.2 (3882 reviews)
Arroyo de Santo Domingo,3 , Salamanca , es

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Beautiful hotel
Cons:
Parking fees
Room condition issues
Slight cleanliness concerns

Categories

Cleanliness
8.45
Bathrooms need refurbishing mentioned; cleanliness was not highlighted positively.
Service
9.95
Overall positive sentiments on staff friendliness and helpfulness.
Location
9.95
Many reviews cite excellent location as a plus.
Room Quality
8.45
Some complaints about room conditions and mattress quality.
Amenities
9.45
Positive mentions of amenities, but some issues with parking fees.
Value for Money
8.45
Mixed feelings; some considered it overpriced compared to options.
Food and Beverage
9.45
Generally positive sentiment about food quality.
Overall Experience
9.45
Mostly positive experiences shared among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:32

Property Description

Historic Charm and Modern Comfort
Surrounded by the monuments of historic Salamanca, the Hospes Palacio de San Esteban offers a unique blend of timeless charm and modern amenities.

Central Location and Serene Gardens
Located centrally, guests can easily explore the prestigious university city and then unwind in the tranquil gardens or savor a delicious meal at the on-site restaurant, El Monje.

Picturesque Views and Nearby Attractions
Guests can enjoy the seasonal pool with views of the Cathedral and the San Esteban Monastery. Additionally, the hotel's proximity to the city's cathedrals, Casa de la Concha, and other charming sights makes it an ideal choice for a memorable stay.

Book your stay now at Hospes Palacio de San Esteban for a perfect blend of history, luxury, and relaxation.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the seasonal pool opens from 15 June until 5 September, both days included.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Sep 21, 2025 until Mon, Jun 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for € 40 per person per night when using an existing bed.
    People 2 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3882 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.95
Room Quality: 8.45
Amenities: 9.45
Value for Money: 8.45
Food and Beverage: 9.45
Overall Experience: 9.45
H
Hanski couple fi
8
Pros:

Location is good and if you go to Cuenca, try to book a hotel next to the gliff up to the old town. View from the dining room is very beautiful.

Cons:

Instruction how to get to the hotel. Parking is in public carrage along a very narrow street and you need to walk the street down or up to the hotel.

2026-03-21 via Nuitee
C
Carlota couple no
7
Estadia muito agradável, mas problemas sérios com a climatizacao do quarto!
Pros:

O hotel está muito bem localizado a poucos minutos do centro. O quarto era espaçoso e os funcionários muito atenciosos. Acabamos por comprar o pequeno almoço já no hotel que era delicioso!

Cons:

A nossa experiência no hotel foi globalmente positiva, com apenas um detalhe importante que impediu que fosse perfeita. Quando chegámos, o quarto estava desconfortavelmente quente. Contactámos a receção e sugeriram-nos que desligássemos a ventilação, mas a situação não melhorou. Acabámos por ter de dormir com as janelas abertas devido ao calor insuportável — sendo março, nem quero imaginar como será no verão. Consequentemente, não descansámos bem devido ao ruído exterior e à temperatura elevada. Li comentários recentes de outros hóspedes e parece ser um problema recorrente

2026-03-21 via Nuitee
C
consuelo couple es
10
2026-03-20 via Nuitee
M
Miriam couple es
7
Pros:

El hotel es muy bonito y acogedor. Muy bien reacondicionado y muy buena ubicación

Cons:

Muy pocos servicios. El parking del coche tiene un coste adicional. No hay servicios de spa. La habitación tiene un tamaño pequeño para ser estándar.

2026-03-19 via Nuitee
O
Oleksandr couple at
10
2026-03-18 via Nuitee
P
Prof. Dr. med. Christopher extended_group de
10
2026-03-17 via Nuitee
M
Madelon couple nl
10
Pros:

All was wonderfull

Cons:

Maaaaaaybe the price of the breakfast was a bit much.

2026-03-16 via Nuitee
A
Adriaan couple nl
6
Vriendelijk en behulpzaam personeel.
Pros:

Voorkomendheid en vriendelijkheid medewerkers.

Cons:

1 stoel op een 2 persoons s kamer??
We kozen voor roomservice.
Deze was ondermaats. Gerechten waren zo goed als (pizza) ofwel helemaal koud. zoals de Hamburger en kip in Caesar salade.

2026-03-15 via Nuitee
Y
yves couple fr
6
identique aux précédent
Pros:

petit déjeuné
et propreté.

le garçon brésilien à la réception. le seul collaborateur agréable.

Cons:

personnel peu agréable en général.
le français semble ne pas être apprécié. D'ailleurs la langue est totalement ignoré et aucun effort de fait.

2026-03-15 via Nuitee
M
Malcolm couple gb
10
Pros:

2nd time at this hotel, lots of parking space and a warm welcome, bags carried to our room. Restaurant food is excellent far superior to one of the 'reccomended' restaurants in the town. great location with the old part of the bcity all within walking distance.

2026-03-13 via Nuitee
Y
yves solo_traveller fr
7
2026-03-13 via Nuitee
I
Isobel couple gb
8
Great stay and best placed for sight seeing.
Pros:

Location and parking. Great breakfast.

Cons:

Not totally dog friendly …….

2026-03-13 via Nuitee
N
Niels solo_traveller dk
9
Pros:

Beliggenheden
Lækker indrettet med en fun balance mellem de oprindelige bygning og moderne udtryk
Venligt personale
Lækker morgenmad

Cons:

Restauranten var udmærket, men middagen levede ikke fuldt op til resten af niveauet for stedet

2026-03-12 via Nuitee
M
Marie-France couple fr
10
Super
Pros:

Accueil Emplacement Confort

Cons:

Rien

2026-03-10 via Nuitee
M
María Consuelo solo_traveller es
9
2026-03-09 via Nuitee
F
frederique couple fr
5
Pros:

l'emplacement de l'hôtel est bien situé pour les visites de la vieille ville de Salamanque.

Cons:

Nous avons été assez mal accueillis à L'Hospes Palacio après une longue route et une arrivée tardive sur place. L'un des hommes à l'accueil ce soir là, s'est montré assez méprisant et nous a parlés avec autorité car nous étions en compagnie de notre jolie chienne. Il nous a indiqué une décharge en cas de détérioration. Son acolyte tout à fait gentil à ses cotés en était même gêné. Globalement le personnel dans cet hôtel n'est franchement pas accueillant et ni souriant. L'emplacement de l'hôtel étant stratégique, l'afflux touristique est assuré. Pas besoin de faire des efforts avec la clientèle ..

2026-03-09 via Nuitee
C
Célia extended_group pt
9
2026-03-07 via Nuitee
M
Mijnsheerenland couple nl
9
Superlocatie en prachtig hotel
Pros:

geweldig ontbijt, prachtig gebouw, supermooie locatie. Personeel was ook zeer lief voor onze hond, die altijd zeer makkelijk is, Salamanca is overigens een geweldige bestemming, schitterend centrum, superschoon, overal leuke restaurants

2026-03-05 via Nuitee
L
Lísia family_with_children br
10
Hotel espetacular em Salamanca!
Pros:

Localização.
Quarto confortável e amplo para três pessoas(família)
Atenção dos colaboradores
Café da manhã maravilhoso

2026-03-04 via Nuitee
E
Elma couple ie
9
Historic charm, perfect location, and a fantastic breakfast.
Pros:

Excellent location near the Old Town with all sights within walking distance. The hotel is housed in a stunning historic building with a great atmosphere. We loved our comfortable room and the impressive breakfast selection (especially the cooked options). Highly recommended—we’ll be back!

2026-03-04 via Nuitee