Quality Suites Irving-Las Colinas

Hotels
•
Quality Inn
7 (212 reviews)
1223 Greenway Circle , Irving , US
+1 214-519-8617

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Helpful and friendly staff (front desk, manager Carol)
Good / central location
Some guests reported comfortable beds
Some rooms described as clean and well organized
Cons:
Poor cleanliness in many reports (bad smells, uncleaned rooms, 'filthy')
Maintenance issues: old building, cracked tub, no hot/cold water at times
Amenity failures: TVs not working, WiFi cutting out, broken elevator, no in-room coffee
Poor breakfast / limited food & beverage options
Noise through walls and inconsistent room quality

Categories

Cleanliness
5
Multiple reports of bad smells, rooms not being cleaned and at least one report calling the property 'completely filthy', though a few guests noted clean rooms; overall mixed-to-poor cleanliness.
Service
9.5
Repeated praise for front desk staff and the manager (Carol) — described as outstanding, helpful and friendly; staff responsiveness was a clear strength despite other issues.
Location
9.5
Numerous comments calling the location 'good' or 'centrally located' and convenient; location is consistently a strong positive.
Room Quality
6.5
Mixed room quality: some guests found beds very comfortable while others reported uncomfortable beds, cracked tubs, small rooms and noise through walls; building age affects room condition.
Amenities
5
Frequent amenity problems: TVs not working or missing, WiFi cutting out, elevator unreliable, no in-room coffee machine, promised jacuzzi/room type issues and AC problems—serviceable but unreliable.
Value for Money
8
Several guests said the hotel was a good value or 'especially for the price' and 'very cheap' for the location, though some felt price should be lower given maintenance issues.
Food and Beverage
5
Multiple complaints that breakfast was poor or 'horrible' and lack of coffee in-room/breakfast; food & beverage offerings are below expectations.
Overall Experience
7.5
Overall mixed: excellent service and location boost the experience, but recurring cleanliness, maintenance and amenity failures lead to uneven stays for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location
Located in Irving, Comfort Suites – Las Colinas offers a comfortable stay with easy access to nearby attractions like the AT&T Stadium and Las Colinas Convention Center.

Modern Amenities
Enjoy modern amenities such as Free Wi-Fi, a fitness centre, and guest rooms equipped with a refrigerator, microwave, and Cable TV with HBO. Some rooms even feature a relaxing spa bath for ultimate comfort.

Complimentary Services
Start your day right with a full hot breakfast, take advantage of the 24-hour business centre, and unwind at the manager’s reception on select days. The hotel also offers laundry facilities, a weekday newspaper, and is completely non-smoking.

Book your stay at Comfort Suites – Las Colinas for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, shuttle service is available upon request and subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

7
Based on 212 reviews
Cleanliness: 5
Service: 9.5
Location: 9.5
Room Quality: 6.5
Amenities: 5
Value for Money: 8
Food and Beverage: 5
Overall Experience: 7.5
G
Grant • couple • us
5
2026-10-31 • via Nuitee
J
Jimmy • family_with_children • us
10
QUALITY REALLY MEANS QUALITY HERE!
Pros:

OUTSTANDING CUSTOMER SERVICE BY THE FEONT DESK GENTLEMAN!

HOTEL AND ROOM WEEE PERFECT IN EVERY WAY!

ASTOUNDING HOTEL ESPECIALLY FOR THE PRICE!

Cons:

Nothing

2026-10-29 • via Nuitee
C
Chris Southerland • family_with_children • us
10
Pros:

Great location excellent room

Cons:

Everything was great

2026-10-26 • via Nuitee
V
VICTORIA • couple • us
1
Paid for a king suite with jacuzzi tub and when we checked in they had given our room away and we got a king bed regular
Pros:

Location

Cons:

Old, carpet smelled, tub had a crack, bed uncomfortable

2026-10-26 • via Nuitee
R
Rita • family_with_children • us
5
2026-10-21 • via Nuitee
D
Daniela • couple • us
7
2026-10-17 • via Nuitee
J
joanna • solo_traveller • gb
3
Super hotel and convenient.
Pros:

The bed was super comfy.

Cons:

Pillows on bed were small but the smell was hard to ignore, had to go found with my spray deodorant. Couldn’t walk without shoes on.

2026-10-16 • via Nuitee
A
Amber • couple • us
8
2026-10-15 • via Nuitee
S
SHAIK • solo_traveller • in
9
2026-10-15 • via Nuitee
L
Luis Adrian • couple • us
5
Good beds to sleep in, but that's about it. Price needs to be lower.
Pros:

I appreciated how helpful Carol, the manager, was throughout my stay. Check-in was smooth and seamless. BEDS WERE VERY COMFORTABLE! The room cleaning lady was very helpful and left our rooms spotless each time. I did have to pay a $50 deposit, although Booking.com didn't mention it, and neither did the confirmation email or welcome letter from Quality.

Cons:

The disappointing parts were due to the building's age. I had no cold water, only boiling hot water, which made showering nearly impossible. Carol had someone sent to attempt to repair the water adjuster 3 times, with no fix. The solution Carol proposed was a credit for my next stay at any Choice Hotels since all rooms were booked. Breakfast could have used some improvement. Laundry room wasn't usable due to "delayed parts"

2026-10-13 • via Nuitee
J
Jaime • extended_group • us
7
2026-10-08 • via Nuitee
A
Ahmad • solo_traveller • us
9
2026-09-18 • via Nuitee
A
Ahmad • solo_traveller • us
9
2026-09-18 • via Nuitee
J
Julio • couple • us
6
It was decent, not terrible but not what I expected
Pros:

The location was good and very cheap

Cons:

Very old building, had weird smells, and you can hear everything through the walls

2026-09-17 • via Nuitee
E
Earnestine • family_with_children • us
10
2026-09-09 • via Nuitee
J
Jacobi • solo_traveller • us
10
Very accommodating to your needs and the hotel was very clean. Staff was friendly as well.
Cons:

The free WiFi was cutting in and out during my stay and I couldn’t watch any movies on the television due to it being under maintenance. The cable was fine but I really wanted to watch movies.

2026-09-08 • via Nuitee
S
sanches • solo_traveller • us
7
It was ok
Pros:

Location was not busy or loud

Cons:

The main lobby and hallway had NO air conditioning. The room wouldn't cool down enough

2026-09-08 • via Nuitee
B
Brittany • family_with_children • us
2
From our arrival things just did not go well at this property unfortunately.. No TVs in the rooms
Pros:

Nothing at all really..

Cons:

Everything.

2026-09-07 • via Nuitee
R
Robinson • solo_traveller • us
1
Pros:

Good location

Cons:

First of all when we first got to the room the TV didn't work. They came to the room three times before resolving the issue. Then we noticed that the curtains didn't go all the way across it let the sun into the room and there's nothing you can do about it. Then we went out the next morning8:00am, stay gone all day came back about 8:00pm, just to come to a room that hasn't been cleaned. We're hot and tired from shopping, eating and visiting family And they're only explanation is that the cleaning lady didn't clean. I definitely wouldn't stay here again. I never experienced my room not being cleand. oh and the breakfast is horrible. This is by far the worst experience I had in a hotel. And the bed are not all that comfortable either. Today is check out day and I don't even want to stay till check out time!!!!!!!!!!!!!!

2026-09-07 • via Nuitee
E
Earnestine • family_with_children • us
10
2026-09-07 • via Nuitee