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Facilities
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Property Description
Outdoor Pool and Dining Options
Make a splash in the refreshing outdoor pool or savor a delicious meal at the hotel's restaurant, snack bar, bar/lounge, or poolside bar.
Convenient Amenities
Benefit from amenities such as complimentary Wi-Fi, a 24-hour front desk, luggage storage, and laundry facilities, ensuring a seamless stay.
Nearby Attractions
Explore nearby beaches like Playa La Audiencia and popular sites such as Las Hadas Golf Course, enhancing your vacation experience.
Ready to experience the perfect blend of relaxation and adventure in Manzanillo? Book your stay at Hotel Plaza Tucan for a memorable getaway.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Property Policies
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Pets
Service animals are exempt from fees/restrictions
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Check-in & Check-out
Contactless check-out is available
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Covid
Property follows sanitization practices of COVID-19 Guidelines (WHO)
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General
Guests are provided with free hand sanitizer
Property policies
-
Sustainability Certifications
Property confirms they are implementing guest safety measures
-
Pets
Service animals are exempt from fees/restrictions
-
Check-in & Check-out
Contactless check-out is available
-
Covid
Property follows sanitization practices of COVID-19 Guidelines (WHO)
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General
Guests are provided with free hand sanitizer
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General
Staff temperature checks are conducted regularly
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General
Cashless transactions are available
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General
Masks are available to guests
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Guest type
Essential workers only - NO
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Accessibility
No elevators
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General
Individually-wrapped food options are available
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General
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
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General
Staff wears personal protective equipment
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Pets
Pets allowed
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General
Temperature checks are available to guests
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Covid
Property does not offer onsite COVID-19 testing
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General
Food service has been amended for enhanced safety
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General
Property is cleaned with disinfectant
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General
Individually-wrapped food options are available through room service
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General
Social distancing measures are in place
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General
Professional property host/manager
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General
Protective clothing is available to guests
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Commonly-touched surfaces are cleaned with disinfectant
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Health & Safety
Property does not require health documentation at check-in
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Pets
Service animals are allowed
Location
Guest Reviews
Very musty smell, bugs every where, needs alot of repairs. The pictures do not look like the hotel.
Las habitación que nos dieron está pésimas, con mucha humedad, los baños de la habitación tiran agua, había un refrigerador que tenía cosas podridas nunca lo limpiaron, en general la habitación reprobable. El hotel tiene un elevador que no funciona.
Lo rescatable es su alberca.
Para mi fue una mala experiencia, y no regresaré, no lo recomiendo.
Lots of stairs and no elevator
Very dirty, elevator didn’t work, walked like 50 steps with luggage, got to the room had no soap, no toilet paper, no towels, the room was flooded with water in the kitchen, I had to booked another room in a different hotel for the next 2 days, I asked for my refund and they said no, I called Expedia for help, Expedia said they were going to look into it to get my money back but I’m still waiting for a call or message from Expedia it has been over 2weeks !😏
Pues la verdad que está muy mal servicio pagué el cuarto el Linea y según el pago avía sido rechazando y no fue así tube que pagar otra ves y aparte muchos sancudos adentro del cuarto de verda no lo recomiendo
En el baño habia cucarachas, en la tina de baño cucarachas muertas.
N/A
Hay muchos animalitos en el hotel
Todo muy bien. El hotel ya tiene sus años pero está con buen mantenimiento en general. Pronto será muy bueno una remodelación
Todo bien.. sin queja...
La habitación que me dieron al principio estaba sucia con bachichas de cigarro, mesas sucias, me la cambiaron y las puertas no cerraban, el agua salía fría hotel muy viejo no me dieron toallas y con basura por el hotel
el hotel tiene una vista increíble, sin embargo le falta mantenimiento, a todas las áreas comunes, lobby, habitaciones, el personal en general no tiene formalidad y no cuenta con la experiencia con el trato a la gente
It looks nothing like the pictures. It was extremely dirty I would not be surprised if there are bed bugs in some rooms.
No se mira nada como en las fotos. Estaba demasiado sucio, no me sorprenderia si hay animales en unos cuartos
Hay cucarachas, alquiles y sancudos en las habitaciones
Es una completa estafa, la habitacion que reserve era con cama Queen y nos diero. Camas matrimoniales exageradamente sucio, las sabadas con moho, y cobran un extra por las mascotas pero no tienen un lugar para ellos, esto fue horrible
Esta bastante descuidado , en muchas partes no había luz y son muchas escaleras entonces es peligroso que no tengan luz, algunos lugares muy sucios !
Falta de mantenimiento en las instalaciones, habitaciones casi destruidas
las instalaciones muy malas de las habitaciones
The building was fantastic but the service was really poor, they didn’t gave us the wifi or the essential things for the bathroom, the room was kinda dirty and almost all the building needed to be fixed, it needs more maintenance and a better service
The hotel is on a hill with many stairs on a steep slope. The front office asked us to carry our own luggage which it was not pleasant at all .
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