Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Convenient location
Cons:
Small room sizes
High prices

Categories

Cleanliness
8.71
The reviews positively mention cleanliness, noting neat and clean rooms, although some room for improvement was identified.
Service
9.08
Multiple reviews highlight the friendly and polite staff, with quick responses to requests.
Location
9.22
Comments emphasize the excellent location, particularly its convenience and accessibility.
Room Quality
8.57
Rooms are generally well-rated, but some comments mention issues like size and pillow comfort.
Amenities
8.9
Amenities like a sauna and a good range of features in rooms are positively noted.
Value for Money
8.66
Though prices were mentioned as high in some reviews, others highlighted upgrades and discounts offered.
Food and Beverage
9.01
Breakfast received frequent praise for variety and quality across multiple reviews.
Overall Experience
9.08
The overall sentiment from reviews indicates a positive experience with commendations across various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:10

Property Description

Convenient Location
Located just 700 metres from Almaty city centre, Resident City Hotel offers easy access to the vibrant heart of the city. Explore the local attractions and immerse yourself in the bustling atmosphere of Almaty.

Modern Amenities
Enjoy a comfortable stay with amenities such as air conditioning, flat-screen TV, and free WiFi in every room. The hotel also features a fitness centre for guests to stay active during their visit.

Delicious Dining Options
Start your day right with a continental or buffet breakfast at Resident City Hotel. The on-site restaurant and bar provide convenient dining choices for guests looking to unwind after a day of exploring.

Experience comfort and convenience at Resident City Hotel. Book your stay now for an unforgettable experience in Almaty.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for KZT 3,250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 3938 reviews
Cleanliness: 8.71
Service: 9.08
Location: 9.22
Room Quality: 8.57
Amenities: 8.9
Value for Money: 8.66
Food and Beverage: 9.01
Overall Experience: 9.08
Y
Yernar • couple • kz
10
2026-02-14 • via Nuitee
B
Bernadette Jane • couple • ae
7
A lovely hotel with a very comfortable room and excellent, attentive staff. The only, minor downside was that breakfast
Pros:

The location is perfect, within walking distance of major landmarks.

Cons:

The light sensor. It could be kinda creepy at night.

2026-02-13 • via Nuitee
S
San Juan • couple • ph
10
2026-02-13 • via Nuitee
M
Mohammed • couple • qa
6
Pros:

الغرف صغيرة والممرات صغيرة وتسمع صوت جيرانك

Cons:

الغرف صغيرة والممرات صغيرة وتسمع صوت جيرانك

2026-02-13 • via Nuitee
Александр • extended_group • by
10
2026-02-13 • via Nuitee
S
Safsal • solo_traveller • ae
10
2026-02-13 • via Nuitee
S
Safsal • solo_traveller • ae
10
2026-02-13 • via Nuitee
АЙГУЛЬ • solo_traveller • kz
8
2026-02-12 • via Nuitee
M
Mustafa • solo_traveller • tr
9
2026-02-12 • via Nuitee
Шаяхметова • couple • kz
10
Комфортно, вкусный и разнообразный завтрак
Pros:

Чистота, доброжелательность персонала

Cons:

Нет такого

2026-02-10 • via Nuitee
E
Eduard • solo_traveller • kz
10
2026-02-10 • via Nuitee
M
Magomed • couple • kz
8
Заселять в весьма потрепанный номер, в котором дверь ванную всегда была лотерей: застряну я в ней или нет, было не самым
2026-02-09 • via Nuitee
I
Igor • couple • kz
10
2026-02-09 • via Nuitee
Динара • solo_traveller • kz
8
2026-02-08 • via Nuitee
V
Viktor • solo_traveller • ua
9
Pros:

Все добре

Cons:

Запах кузні в ресепшен

2026-02-08 • via Nuitee
Динара • family_with_children • kz
8
2026-02-08 • via Nuitee
S
swatisZ1316SM • Couples
2
It’s just 1 hour and experienced many incident so not expecting stay to be great.
Pros:

Checked in at mid night
1. nobody to drop luggage
2. Requested for match box and lighter at reception same was not available in the hotel
3.As we don’t have 2 pin adaptor to charge phone requested for adaptor then receptionist asked to come down .
Later on she called up to confirm all are in circulation so it’s not available

2025-12-27 • via Tripadvisor
B
Berkay Gurkan • solo_traveller • tr
10
2025-10-04 • via Nuitee
N
Nastassia • extended_group • by
8
2025-10-03 • via Nuitee
H
Haifa • solo_traveller • sa
8
2025-10-03 • via Nuitee