Comfort Suites Paradise Island

Hotels
Comfort Suites
7.7 (2953 reviews)
1 Paradise Island Drive , Nassau , bs

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Luggage storage
Tour desk
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Proximity to Atlantis
Cons:
Cleanliness issues
Poor room conditions

Categories

Cleanliness
5.7
Numerous cleanliness complaints regarding rooms and facilities.
Service
9.2
Staff were friendly and accommodating, positive feedback noted.
Location
9.7
Proximity to Atlantis and convenient access praised by multiple guests.
Room Quality
6.7
Issues with dampness, old furnishings, and maintenance problems reported.
Amenities
7.7
Mixed remarks on amenities; some positives for Atlantis access, but internet issues noted.
Value for Money
7.2
Perceived value diminished due to cleanliness and maintenance concerns.
Food and Beverage
7.7
Breakfast was noted as basic and lacking variety at times.
Overall Experience
7.7
Guests had a mixed experience, with a few highlights overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:33

Property Description

Luxurious Amenities and Facilities

The Comfort Suites Paradise Island offers guests the ultimate in luxury with access to the world-class facilities of Atlantis Paradise Island. From swimming pools to a health spa, Lazy River Ride to water slides, guests can indulge in a variety of activities during their stay.

Convenient Location and Nearby Attractions

Located within walking distance to Marina Village at Atlantis and close to various Nassau attractions, guests can easily explore the beauty and culture of Paradise Island. With the Nassau International Airport just 30 minutes away, travel convenience is at your doorstep.

Superior Accommodations and Eco-Friendly Initiatives

Each suite at the hotel provides a comfortable living space with modern amenities, ensuring a relaxing stay. Moreover, the hotel's eco-friendly practices, including energy-efficient lighting and water conservation efforts, contribute to a sustainable environment for guests to enjoy.

Book now to experience the perfect blend of luxury, convenience, and sustainability at the Comfort Suites Paradise Island.

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that when booking 5 or more rooms, it is considered a group and must be confirmed with the sales department at Comfort Suites Paradise Island. Please note that $50 is required as an incidentals deposit and a $100 hold daily is required if a guest wants to make changes to the rooms for restaurant or pool service consumption.
The SUMMER & FALL Food & Beverage booking window is July 7 – November 20, 2025. Travel window July 7 – November 20, 2025. Three to Five nights stay = $50 food & beverage and Six nights stay or more = $100 food & beverage credit.
On the same day one-night bookings will NOT have access to Atlantis amenities. Advanced booking is required. Please note that complimentary use of Atlantis facilities including Aquaventure waterpark is only available from official check-in time at 3 pm on the day of arrival to official check-out time at 11 am on the day of departure. The following tax and charges are applicable: 10 Value Added Tax, 11 Resort Levy, 7.00 USD per person, per day housekeeping charge. 39.50 USD Hotel Service Charge per person per day. 40.00 USD added to the rate for 3rd and 4th adults, plus Valued Added Tax. Guests 16 years and over are charged as adults. Children ages 12 – 15 pay all fees 46.50 USD per person, per day. Children ages 0 – 11 are free. Each room will require a guest 21 years old or older to check-in. Please note that all special requests are subject to availability and additional charges may apply. Maximum of 4 people per room. Guest must be a minimum of 21 years old to check-in. There is a maximum of four people per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 2953 reviews
Cleanliness: 5.7
Service: 9.2
Location: 9.7
Room Quality: 6.7
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7.7
M
Magdalena family_with_children pl
9
2026-06-27 via Nuitee
A
Arelis solo_traveller us
10
2026-06-24 via Nuitee
H
Hearne solo_traveller bs
3
Would not repeat
Pros:

Location

Cons:

Trash left in room, unhelpful reception, roaches

2026-06-24 via Nuitee
A
Ashley couple us
1
Pros:

The property ceiling was leaking and the entire floor had buckets down the hall for the water

Cons:

Everything was poor

2026-06-23 via Nuitee
D
darrriap solo_traveller us
5
Never have I ever...
Pros:

The hotel is next door to Atlantis and provides you with the aquapark access pass.
The staff was quite friendly.

Cons:

I rarely leave bad reviews, but here is one: I felt I just got scammed , as never in my entire life I paid so much money for staying a soviet-style dorm facility mistakenly classified as "hotel". The hotel is so dated that the corridors smell like your grandma. The carpets are probably the same age as her, too. Once it rained pretty hard and the roof started leaking on my level - the entire floor was decorated with buckets to collect rainwater for two days straight. It was embarrassing to look at. The breakfast was poor and in the style of highway motels (eggs, sausage, overroasted bacon, cereal, bad coffee, toast, basic fruit).
The hot water and water in general was barely running in tbe shower.
Overall , this level of service does not deserve to exist, in my opinion. This place could have been a hostel, at most, not a hotel.

2026-06-23 via Nuitee
M
Michel couple us
3
Not a good value room has no microwave
Pros:

Atlantis access

Cons:

The staff asked for towels and assistance with water pressure no one came and fridge

2026-06-23 via Nuitee
C
Cindy extended_group ky
1
2026-06-23 via Nuitee
S
Susan couple us
5
Fair
Pros:

The location

Cons:

The housekeeping was horrible this stay

2026-06-22 via Nuitee
P
Phillicia couple bs
7
2026-06-20 via Nuitee
T
Thiago solo_traveller br
7
Pode melhorar muito
Pros:

Facilidade no acesso ao hotel Atlantis

Cons:

Cama horrivel, colchão acaba com a coluna de qualquer um.
Cafe da manhã com nenhuma variedade dia a dia e poucas opções, fora o odor que sai da cozinha...

2026-06-20 via Nuitee
C
Cristian solo_traveller ar
5
Pros:

La ubicación

Cons:

Habia mal olor en los pasillos y el WIFI en la habitación no funcionaba.

2026-06-19 via Nuitee
T
Tammy couple ca
8
Pros:

Close to Atlantis

Cons:

Need to replace carpet

2026-06-19 via Nuitee
G
Gents07 solo_traveller it
9
Pros:

La vicinanza all' Atlantic e l'entrata gratuita alla stessa struttura che permette di usare tutte le attrezzature in modo gratuito sia quelle acquatiche che di sera.
La presenza macchina caffè in camera
Acqua gratuita giornaliera
Disponibilità del personale

Cons:

Assolutamente il wi-fi praticamente inesistente
Colazione : può essere migliorata
Finestre della camera bloccate : non permettevano di uscire in veranda ed aereggiare camera

2026-06-18 via Nuitee
H
Hugh couple nz
6
Place feels very outdated, but good if you just want to visit Atlantis
Pros:

Includes Atlantis Aquapark access, nice pool, breakfast was decent

Cons:

WiFi was like dial up speed, half the time didn’t even work. Rooms felt old and in desperate need of an overhaul. TV was ancient and didn’t work at all. Bathroom clothes line was missing. Balcony door didn’t open.

2026-06-18 via Nuitee
P
Pierre solo_traveller us
6
Adequate for one night.
Pros:

Access to Atlantis

Cons:

Very ordinary room facing a parking lot. A/C rattled all night.

2026-06-18 via Nuitee
N
Norisson couple bs
8
2026-06-18 via Nuitee
L
Leila family_with_children us
8
Bed was very comfortable. Room could use more amenities. Breakfast was terrible. Fruits were warm. Staff was good. Could
Pros:

Convenient to Atlantis

Cons:

Breakfast was terrible

2026-06-17 via Nuitee
T
Tatiana family_with_children us
10
2026-06-16 via Nuitee
K
Katie family_with_children us
10
2026-06-16 via Nuitee
A
Adrian couple ar
5
Pros:

Nada , solo el pase para Atlantis

Cons:

Las habitaciones y las instalaciones viejas , con olor a humedad
El desayuno muy malo

2026-06-16 via Nuitee