Comfort Suites Paradise Island

Hotels
Comfort Suites
7.7 (2716 reviews)
1 Paradise Island Drive , Nassau , bs

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Luggage storage
Tour desk
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Proximity to Atlantis
Cons:
Cleanliness issues
Poor room conditions

Categories

Cleanliness
5.7
Numerous cleanliness complaints regarding rooms and facilities.
Service
9.2
Staff were friendly and accommodating, positive feedback noted.
Location
9.7
Proximity to Atlantis and convenient access praised by multiple guests.
Room Quality
6.7
Issues with dampness, old furnishings, and maintenance problems reported.
Amenities
7.7
Mixed remarks on amenities; some positives for Atlantis access, but internet issues noted.
Value for Money
7.2
Perceived value diminished due to cleanliness and maintenance concerns.
Food and Beverage
7.7
Breakfast was noted as basic and lacking variety at times.
Overall Experience
7.7
Guests had a mixed experience, with a few highlights overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:33

Property Description

Luxurious Amenities and Facilities

The Comfort Suites Paradise Island offers guests the ultimate in luxury with access to the world-class facilities of Atlantis Paradise Island. From swimming pools to a health spa, Lazy River Ride to water slides, guests can indulge in a variety of activities during their stay.

Convenient Location and Nearby Attractions

Located within walking distance to Marina Village at Atlantis and close to various Nassau attractions, guests can easily explore the beauty and culture of Paradise Island. With the Nassau International Airport just 30 minutes away, travel convenience is at your doorstep.

Superior Accommodations and Eco-Friendly Initiatives

Each suite at the hotel provides a comfortable living space with modern amenities, ensuring a relaxing stay. Moreover, the hotel's eco-friendly practices, including energy-efficient lighting and water conservation efforts, contribute to a sustainable environment for guests to enjoy.

Book now to experience the perfect blend of luxury, convenience, and sustainability at the Comfort Suites Paradise Island.

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that when booking 5 or more rooms, it is considered a group and must be confirmed with the sales department at Comfort Suites Paradise Island. Please note that $50 is required as an incidentals deposit and a $100 hold daily is required if a guest wants to make changes to the rooms for restaurant or pool service consumption.
The SUMMER & FALL Food & Beverage booking window is July 7 – November 20, 2025. Travel window July 7 – November 20, 2025. Three to Five nights stay = $50 food & beverage and Six nights stay or more = $100 food & beverage credit.
On the same day one-night bookings will NOT have access to Atlantis amenities. Advanced booking is required. Please note that complimentary use of Atlantis facilities including Aquaventure waterpark is only available from official check-in time at 3 pm on the day of arrival to official check-out time at 11 am on the day of departure. The following tax and charges are applicable: 10 Value Added Tax, 11 Resort Levy, 7.00 USD per person, per day housekeeping charge. 39.50 USD Hotel Service Charge per person per day. 40.00 USD added to the rate for 3rd and 4th adults, plus Valued Added Tax. Guests 16 years and over are charged as adults. Children ages 12 – 15 pay all fees 46.50 USD per person, per day. Children ages 0 – 11 are free. Each room will require a guest 21 years old or older to check-in. Please note that all special requests are subject to availability and additional charges may apply. Maximum of 4 people per room. Guest must be a minimum of 21 years old to check-in. There is a maximum of four people per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 2716 reviews
Cleanliness: 5.7
Service: 9.2
Location: 9.7
Room Quality: 6.7
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7.7
S
Stephane family_with_children ca
7
2026-02-13 via Nuitee
G
Gerald solo_traveller ca
6
The entire area is extremely overpriced beautiful but extremely overpriced
Pros:

It’s location to Atlantis

Cons:

Was not very clean. Amenities were not replenished regularly no water pressure for showering was a bit smelly and sticky.

2026-02-13 via Nuitee
J
Jewell couple ca
8
Friendly staff, clean accommodations, good value. Please heat the pool.
Pros:

Excellent location & access to Atlantis

Cons:

Please heat the pool. Was too cold to enjoy.

2026-02-12 via Nuitee
K
Kagiso couple za
7
Had a perfect vacation except the wifi from my room
Pros:

The room was very good and the location was perfect

Cons:

The wifi from the room was very poor

2026-02-11 via Nuitee
L
Lauren family_with_children ca
8
Pros:

The staff are friendly and helpful. The location and price was excellent.

Cons:

After 3 days of asking for a working safe in our room they finally moved us to a room that made us feel heard and more relaxed.

2026-02-11 via Nuitee
J
JEAN-FRANCOIS solo_traveller ca
9
excellent
Pros:

très bon petit déjeuner

Cons:

tout était parfait

2026-02-11 via Nuitee
A
Alicia family_with_children tt
7
Pros:

Friendly staff, affordable, good service.

Cons:

Poor internet

2026-02-10 via Nuitee
K
Krzysztof couple gb
8
Good choice if you’d like to use Atlantis hotel amenities, and for that reason only!
Pros:

Access to the facilities of Atlantis hotel are beyond imagination. If you like water parks, and aquariums this is it!!!! The aquarium is just spectacular!!!

Rooms dated but nothing much to complain about.

Cons:

Lack of ANY vegetable at the breakfast is a massive minus! And please, the mugs or glasses needs to be proper, not the paper cups! 4 nights for $1,400.00 per couple and not even salad at breakfast + paper cups makes it poor cost/quality ratio.

2026-02-08 via Nuitee
S
Sehrish family_with_children us
1
Mot staying there again.
Pros:

Location

Cons:

Poor Customer Service, Front desk service was super slow took 30 mins with each check in and even after that they made people wait another 30 mins to an hour for room to be available.
I was there 2:30pm and got the room 4:45pm
Also the whole time they were a either painting outside our room or doing some work with so much loud noises.

2026-02-08 via Nuitee
S
stella bennis couple it
8
Non ci tornerei
Pros:

Posizione buona anche se non fronte mare .

Cons:

Colazione, Molto molto scadente, e per una settimana sempre la stessa. Poco da scegliere, sempre uguale !
Ristorante, pessimi piatti di scadente qualità
Bagno in camera vecchio e obsoleto ancora con la vasca e doccia fissa al muro . Terribile

2026-02-08 via Nuitee
T
Trévar couple bs
10
2026-02-08 via Nuitee
F
Frank couple us
8
2026-01-29 via Nuitee
T
Troy couple bs
8
Great location and access to Atlantis. Friendly and helpful staff
Pros:

Good location

Cons:

There was a slight smell to the water in the shower

2026-01-28 via Nuitee
L
Lee family_with_children ca
9
2026-01-28 via Nuitee
K
Karolina family_with_children pl
8
Średniej jakości hotel
Pros:

Możliwość skorzystania z darmowego wejścia do hotelu Atlantis

Cons:

Brak windy z przodu hotelu, co zmusza albo do wniesienia ciężki walizek po schodach albo jechanie z nimi na drugi koniec hotelu do windy. Bardzo uciążliwe. Bardzo słabe śniadania. Jajecznica z proszku, jajka na twardo, bekon, owsianka i 3 rodzaje owoców. Oraz dużo ciastek. Jesli dbasz o to co jesz to z tego śniadania nie skorzystasz

2026-01-28 via Nuitee
A
atara family_with_children us
1
Cons:

We only were supposed to stay one night, I messaged them several times
To make sure we would have access to ALL amenities upon arrival for our early check in and I was assured as soon as I checked in we would. Whom we got there at 9am they said we can only have access at 3pm. We cancelled our reservation immediately. The staff was rude, I showed them my confirmation of conversation and they said too bad.

2026-01-27 via Nuitee
B
Brandon family_with_children us
8
Pros:

Location. Access to Atlantis

Cons:

Room was not ready at 3pm. They will not allow you to check in early. Room was not ready until 330. Yet check in is 3pm. We arrive at 200 pm

2026-01-27 via Nuitee
J
Jacek couple pl
8
2026-01-27 via Nuitee
S
Sara couple it
9
Pros:

Ottima posizione, tutti molto gentili

Cons:

Colazione da migliorare

2026-01-26 via Nuitee
G
graham family_with_children gb
10
Pros:

The staff were excellent from arrival to departure. Overall we were surprised by the quality of our stay which exceeded our expectations. The beds were really comfortable, the breakfast was plentiful, the pool and gardens lovely and the bar/restaurant was very good. A bonus was finding we got free access to Atlantis' facilities with our booking.

Cons:

There's practically nothing to say here except the water pressure in the shower was temperamental

2026-01-26 via Nuitee