Comfort Suites Paradise Island

Hotels
•
Comfort Suites
7.5 (2813 reviews)
1 Paradise Island Drive , Nassau , BS
+1 242-363-3680

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Garden
See all facilities

Review Highlights

Pros:
Access to Atlantis / excellent location
Good to excellent breakfast
Friendly and attentive staff
Nice pool / relaxing atmosphere
Cons:
Musty/moldy smell and outdated rooms
Plumbing, AC or TV issues; occasional stained towels
Breakfast can be repetitive / limited variety
Additional cleaning fee complaints
Occasional unfriendly front desk staff; some employees noted as 'miserable'

Categories

Cleanliness
5.08
Multiple reviews mention a strong musty/humidity smell in corridors and rooms, old carpets and occasional stained/used towels despite prompt housekeeping when notified.
Service
8.05
Staff are frequently described as friendly, helpful and attentive (warm greetings, helpful housekeeping); a few reports note poor/front-desk attitudes or some employees being "miserable."
Location
9.09
Consistently praised for its position and proximity to Atlantis and local attractions; many guests highlight easy access to Atlantis facilities.
Room Quality
5.54
Rooms are often described as outdated with old furniture and decor, occasional plumbing issues, inconsistent shower pressure, TV/AC problems and heavy/hard-to-close doors.
Amenities
8.07
Strong positives like Atlantis access and a good pool; negatives include lack of microwave/smart TV, limited late-night food options and some cleanliness issues with machines (coffee).
Value for Money
7.03
Mixed impressions: some guests find pricing reasonable for Paradise Island, while others complain about extra cleaning fees and that included breakfast can feel light for the price.
Food and Beverage
8.58
Breakfast is repeatedly called good to excellent by many guests, though several note it is repetitive or has limited variety.
Overall Experience
8.55
Overall positive experience for many—quiet, relaxing, would stay again, and strong Atlantis access—tempered by outdated rooms and occasional cleanliness/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Luxurious Amenities and Facilities

The Comfort Suites Paradise Island offers guests the ultimate in luxury with access to the world-class facilities of Atlantis Paradise Island. From swimming pools to a health spa, Lazy River Ride to water slides, guests can indulge in a variety of activities during their stay.

Convenient Location and Nearby Attractions

Located within walking distance to Marina Village at Atlantis and close to various Nassau attractions, guests can easily explore the beauty and culture of Paradise Island. With the Nassau International Airport just 30 minutes away, travel convenience is at your doorstep.

Superior Accommodations and Eco-Friendly Initiatives

Each suite at the hotel provides a comfortable living space with modern amenities, ensuring a relaxing stay. Moreover, the hotel's eco-friendly practices, including energy-efficient lighting and water conservation efforts, contribute to a sustainable environment for guests to enjoy.

Book now to experience the perfect blend of luxury, convenience, and sustainability at the Comfort Suites Paradise Island.

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that when booking 5 or more rooms, it is considered a group and must be confirmed with the sales department at Comfort Suites Paradise Island. Please note that $50 is required as an incidentals deposit and a $100 hold daily is required if a guest wants to make changes to the rooms for restaurant or pool service consumption.
The SUMMER & FALL Food & Beverage booking window is July 7 – November 20, 2025. Travel window July 7 – November 20, 2025. Three to Five nights stay = $50 food & beverage and Six nights stay or more = $100 food & beverage credit.
On the same day one-night bookings will NOT have access to Atlantis amenities. Advanced booking is required. Please note that complimentary use of Atlantis facilities including Aquaventure waterpark is only available from official check-in time at 3 pm on the day of arrival to official check-out time at 11 am on the day of departure. The following tax and charges are applicable: 10 Value Added Tax, 11 Resort Levy, 7.00 USD per person, per day housekeeping charge. 39.50 USD Hotel Service Charge per person per day. 40.00 USD added to the rate for 3rd and 4th adults, plus Valued Added Tax. Guests 16 years and over are charged as adults. Children ages 12 – 15 pay all fees 46.50 USD per person, per day. Children ages 0 – 11 are free. Each room will require a guest 21 years old or older to check-in. Please note that all special requests are subject to availability and additional charges may apply. Maximum of 4 people per room. Guest must be a minimum of 21 years old to check-in. There is a maximum of four people per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAS

Location

Guest Reviews

7.5
Based on 2813 reviews
Cleanliness: 5.08
Service: 8.05
Location: 9.09
Room Quality: 5.54
Amenities: 8.07
Value for Money: 7.03
Food and Beverage: 8.58
Overall Experience: 8.55
T
Timothy • solo_traveller • bs
8
Pros:

Breakfast was good

2026-10-31 • via Nuitee
M
Marcus • family_with_children • tc
6
Pros:

The general location and proximity to the good options

Cons:

The roomnwas musty and layout could be improved

2026-10-31 • via Nuitee
S
Smith • family_with_children • bs
8
2026-10-30 • via Nuitee
M
Miriam • couple • es
7
Bien para ser paradise island
Pros:

Por precio era lo más razonable dentro del complejo de paradise island. Su piscina al encontrarse en esa zona, no estaba muy concurrida y pudimos disfrutar prácticamente sin nadie

Cons:

Hotel muy antiguo que precisa algo de reforma. Los pasillos y las habitaciones huelen fuerte a humedad y el mobiliario y la decoración no se ha cambiado desde que abrió el hotel.
El desayuno no estaba mal pero por lo que pagas, un poco justo.

2026-10-28 • via Nuitee
E
Eloise • family_with_children • bs
9
My stay was exactly what I needed, quiet and very relaxing.
Pros:

The breakfast was excellent. As a local I was truky impressed.

Cons:

I enjoyed the beautiful smiles and friendly greetings by the staff.

2026-10-28 • via Nuitee
T
Tiziana LP • family_with_children • be
9
Pros:

La position, l'accès à Atlantis, le personnel très gentil, très attentionné, ils donnent deux bouteilles d'eau par jour, lors du check out nous avons profité d'Atlantis et on nous a proposé une espace privé pour nous changer pour aller à l'aéroport, la propreté.

Cons:

Le petit déjeuner est un peu répétitif, il pourrait être plus varié et l'odeur de la moquette dans les couloirs

2026-10-27 • via Nuitee
J
Johnson • extended_group • bs
7
Pros:

The breakfast always on point ! The friendly staff, the location.

Cons:

There was no microwave, the doors were heavy and hard to close,

2026-10-27 • via Nuitee
F
forbes • family_with_children • bs
8
Pros:

The food

Cons:

The price; why is there a separate cleaning fee of $7 person of a room when we're already pay to stay there plus taxes. I thought it should cover that fee

2026-10-26 • via Nuitee
K
Komara • couple • us
10
2026-10-26 • via Nuitee
D
Delori • family_with_children • bs
4
Pros:

The breakfast and housekeeping was a 10

Cons:

The elderly lady by front desk attitude was horrible

2026-10-25 • via Nuitee
A
Angie • couple • us
10
2026-10-25 • via Nuitee
L
Luc • family_with_children • ca
7
2026-10-24 • via Nuitee
B
Bartnikowska • couple • pl
10
Było wspaniale! :)
Pros:

Bardzo czysty pokój, duży i przestronny, świetny basen i przepyszne śniadania i obiady :) personel najlepszy 😁

2026-10-24 • via Nuitee
A
Avinesh • family_with_children • ca
5
Pros:

I had a bed that ii could sleep on

Cons:

It's old. Some people working there were miserable.

2026-10-23 • via Nuitee
K
Karen • couple • ca
10
Have stayed here before and will again.
Pros:

Location

2026-10-23 • via Nuitee
H
Herbert • couple • us
6
It was definitely a place I would stay again, very nice people, friendly staff and the pool bar was cool.
Pros:

I loved the location, the staff and amenities.

Cons:

The property wasn’t an issue, the room we stayed in seemed to have a few plumbing issues. There were times when the shower pressure would change and the sink would seem not to drain properly. The tv didn’t work, and the air conditioner didn’t work properly. Although it wasn’t a big enough issue to bring to staffs attention it was still inconvenient at times. We also found that some of the towels in our room had been used and were stained but once we notified the housekeeper she was very polite and promptly refreshed our towels and offered us soap and water and toilet paper.

2026-10-22 • via Nuitee
F
Fernando • family_with_children • bs
8
2026-10-22 • via Nuitee
R
RICARDO • couple • py
8
El acceso al ATLANTIS lo mejor
Pros:

El tener acceso a todas las instalaciones del Hotel ATLANTIS y la ubicación

Cons:

El mobiliario anticuado, poca variedad d alimentos en el desayuno y en algunos casos el personal del front desk no tenía mucho conocimiento sobre consultas de lugares o, transporte en las Bahamas

2026-10-20 • via Nuitee
M
María Eugenia • couple • uy
9
Genial
Pros:

Prolijo y limpio. Acceso al Atlantis

2026-10-20 • via Nuitee
D
Dwayne • family_with_children • bs
10
Pros:

Everything was good about it no complaints

Cons:

Coffee machine needed cleaning

2026-10-20 • via Nuitee