Comfort Suites Paradise Island

Hotels
Comfort Suites
7.7 (3048 reviews)
1 Paradise Island Drive , Nassau , bs

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Proximity to Atlantis
Cons:
Cleanliness issues
Poor room conditions

Categories

Cleanliness
5.7
Numerous cleanliness complaints regarding rooms and facilities.
Service
9.2
Staff were friendly and accommodating, positive feedback noted.
Location
9.7
Proximity to Atlantis and convenient access praised by multiple guests.
Room Quality
6.7
Issues with dampness, old furnishings, and maintenance problems reported.
Amenities
7.7
Mixed remarks on amenities; some positives for Atlantis access, but internet issues noted.
Value for Money
7.2
Perceived value diminished due to cleanliness and maintenance concerns.
Food and Beverage
7.7
Breakfast was noted as basic and lacking variety at times.
Overall Experience
7.7
Guests had a mixed experience, with a few highlights overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:33

Property Description

Luxurious Amenities and Facilities

The Comfort Suites Paradise Island offers guests the ultimate in luxury with access to the world-class facilities of Atlantis Paradise Island. From swimming pools to a health spa, Lazy River Ride to water slides, guests can indulge in a variety of activities during their stay.

Convenient Location and Nearby Attractions

Located within walking distance to Marina Village at Atlantis and close to various Nassau attractions, guests can easily explore the beauty and culture of Paradise Island. With the Nassau International Airport just 30 minutes away, travel convenience is at your doorstep.

Superior Accommodations and Eco-Friendly Initiatives

Each suite at the hotel provides a comfortable living space with modern amenities, ensuring a relaxing stay. Moreover, the hotel's eco-friendly practices, including energy-efficient lighting and water conservation efforts, contribute to a sustainable environment for guests to enjoy.

Book now to experience the perfect blend of luxury, convenience, and sustainability at the Comfort Suites Paradise Island.

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that when booking 5 or more rooms, it is considered a group and must be confirmed with the sales department at Comfort Suites Paradise Island. Please note that $50 is required as an incidentals deposit and a $100 hold daily is required if a guest wants to make changes to the rooms for restaurant or pool service consumption.
The SUMMER & FALL Food & Beverage booking window is July 7 – November 20, 2025. Travel window July 7 – November 20, 2025. Three to Five nights stay = $50 food & beverage and Six nights stay or more = $100 food & beverage credit.
On the same day one-night bookings will NOT have access to Atlantis amenities. Advanced booking is required. Please note that complimentary use of Atlantis facilities including Aquaventure waterpark is only available from official check-in time at 3 pm on the day of arrival to official check-out time at 11 am on the day of departure. The following tax and charges are applicable: 10 Value Added Tax, 11 Resort Levy, 7.00 USD per person, per day housekeeping charge. 39.50 USD Hotel Service Charge per person per day. 40.00 USD added to the rate for 3rd and 4th adults, plus Valued Added Tax. Guests 16 years and over are charged as adults. Children ages 12 – 15 pay all fees 46.50 USD per person, per day. Children ages 0 – 11 are free. Each room will require a guest 21 years old or older to check-in. Please note that all special requests are subject to availability and additional charges may apply. Maximum of 4 people per room. Guest must be a minimum of 21 years old to check-in. There is a maximum of four people per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAS

Location

Guest Reviews

7.7
Based on 3048 reviews
Cleanliness: 5.7
Service: 9.2
Location: 9.7
Room Quality: 6.7
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7.7
M
Melinda family_with_children us
6
Good location but average accommodations
Pros:

That it was so close to Atlantis and we could use the tickets to get into Atlantis

Cons:

The front desk check in and out took a very long time and they didn’t seem to know if the rooms that were booked had been cleaned or not and if they were ready even though it was way past check in time Everything smelled musty and damp

2026-08-08 via Nuitee
H
hervemorichon couple fr
9
Pros:

L'hôtel est très bien situé sur Paradise Island et donne accès au complexe Atlantis (inclus dans le prix)... Hôtel calme pour se reposer, très bon rapport qualité prix, personnel le plus souvent au top et à notre service, le petit déjeuner est inclus et permet de prendre un déjeuner continental avec fruits (melon, pastèque), pain grillé, etc... ou déjeuner anglo-saxon avec oeufs brouillés, saucisses, etc... je suis resté 23 nuits consécutives

Cons:

J'étais déjà venu il y a 8 ans dans cet hôtel et le petit déjeuner était un peu mieux (pankackes, bananes)

2026-08-08 via Nuitee
B
Barbosa family_with_children us
2
Cons:

Check in was a nightmare, 50min just to check in told room wasn't ready around 230pm, so left my luggage in a luggage room they offered, so I can go relax at the pool. I returned around 6pm waited another 40min to ask them for my room, and room keys weren't working so they had to master key me into my own room, also had to wait on luggage guy to return to let me grab mt luggage. So after I left my room to go to dinner around 8pm, room keys still not working I asked front desk. At this point I'm furious. I return from dinner around 1130pm, room keys finally available.
On top of that the room had woman hair all over the tub. Next day since I used some towels the housekeeper just left a bag of towels in the bag and left it on the bed.
Just wasn't happy with this experience at all spending $920 dollars for 3 day stay wasn't worth.
On top of that 2nd to last day before I checked out my safe was jammed and couldn't open my safe in the morning so needed security immediately to come help, they did come quick to help though.

2026-08-07 via Nuitee
S
Shawn solo_traveller us
9
Pros:

Great location and value with the Atlantis access.

Cons:

Water pressure was low and hot water erratic at times.

2026-08-07 via Nuitee
L
Layshelle couple ca
7
2026-08-06 via Nuitee
K
Keita couple us
9
Pros:

Good place

2026-08-06 via Nuitee
T
Tania couple us
7
It was nice and comfortable
Pros:

It was close to everything

Cons:

Need be updated

2026-08-06 via Nuitee
T
Tania solo_traveller pe
8
Pros:

Que te dan una pulsera para entrar al hotel del aciario

Cons:

La piscina

2026-08-06 via Nuitee
L
Luca family_with_children it
6
Pros:

Vicinissima ad Atlantis e il biglietto di ingresso alle attrazioni è compreso nel prezzo

Cons:

Pulizia sommaria considerando quasi 60€ al giorno come extra
Colazione mediocre considerando che è un 4 stelle

2026-08-06 via Nuitee
A
Akers solo_traveller gb
8
2026-08-04 via Nuitee
A
Aline family_with_children us
8
Excellent location/price will return
Pros:

Excellent location

Cons:

A bit of dampness smell.

2026-08-02 via Nuitee
T
Taif sight g chug man bfnhylor family_with_children bs
7
It was good
Pros:

The breakfast was good location was good room was good

Cons:

I didnt like when i arrive on Thursday i didnt have a tv remote i called front desk didnt get it until Friday afternoon around 1/2 didnt hav no garage to put nthn in.(room 121)

Lil simple things still matter

But it was a good stay

2026-08-02 via Nuitee
P
Perez solo_traveller co
9
Pros:

Breakfast was tasty, good price for the stay. It included atlantis waterpark day pass, which is the best feature of this property. Close to the atlantis, restaurants, and stores.

Cons:

Facilities are a bit old, but they are well maintained.

2026-07-24 via Nuitee
A
Allen solo_traveller us
7
2026-07-23 via Nuitee
M
MARCEL family_with_children de
9
2026-07-23 via Nuitee
M
Malikah solo_traveller us
9
Pros:

Friendly staff.

2026-07-22 via Nuitee
S
Saunders couple tc
9
Willl stay again
Pros:

Can walk anywhere on paradise island

Cons:

Nothing

2026-07-20 via Nuitee
E
ELIAS family_with_children br
4
Cons:

Péssima relação custo/benefício. Café da manhã horrível.

2026-07-20 via Nuitee
C
Carlos solo_traveller cr
10
Pros:

La ubicación y el acceso a Atlantis

2026-07-19 via Nuitee
C
Christiano family_with_children br
8
2026-07-19 via Nuitee