voco Makkah by IHG

Hotels
•
IHG
9 (127 reviews)
Ibrahim Al Khalil Street, Al Mesfalah, Makkah , Makkah , SA
9662556654989

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Facilities

Front entrance ramp
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Staff friendliness
Cleanliness
Cozy rooms
Good value for money
Cons:
Need for better organization of shuttle service

Categories

Cleanliness
9.14
The hotel is described as very clean and well maintained, consistently highlighted in reviews.
Service
9.11
Staff is praised for being friendly and supportive, with specific mentions of individuals who provided excellent service.
Location
8.65
While the location may require some walking to Haram, the shuttle services are considered helpful.
Room Quality
9.1
Rooms are noted for being cozy and contributing to a relaxing experience.
Amenities
8.63
Amenities are well regarded, but some travelers mentioned shuttle service organization could improve.
Value for Money
9.09
Described as very reasonably priced for the quality offered.
Food and Beverage
9.14
Dining experiences are positively highlighted, particularly for dinner service.
Overall Experience
9.11
The general consensus reflects an exceptional experience overall, with many willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 15:48

Property Description

Experience the perfect blend of comfort and convenience at voco Makkah by IHG, ideally located in the heart of the holy city.

World-Class Dining
Indulge your taste buds at one of our six exquisite restaurants or enjoy 24-hour room service for a meal from the comfort of your room. Don't miss our daily complimentary reception to connect with fellow guests.

Exceptional Amenities
Stay connected with complimentary wireless internet and enjoy tailored services, including concierge assistance and a refreshing hair salon. Our extensive business center and lobby newspapers cater to all your professional needs.

Unmatched Comfort
Relax in one of our 4,321 elegantly designed guest rooms featuring LED televisions, luxurious rainfall showers, and essential conveniences to ensure a restful stay.

Your ideal escape in Makkah awaits—book your stay at voco Makkah today!

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served or permitted at this property.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9
Based on 127 reviews
Cleanliness: 9.14
Service: 9.11
Location: 8.65
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
M
Marwan • partner
10
Pros:

Everything is perfect !

2025-10-10 • via Nuitee
S
Sohale • family_with_children
10
Pros:

The hotel was so nice.
On things I don’t think they are phone charging outlets they should change those.but they are service was amazing..

2025-10-09 • via Nuitee
H
Hozaifa • family
10
Pros:

Everything was amazing
Just wish the rooms and bathrooms especially had better lighting

2025-10-08 • via Nuitee
S
Saeed • friends
10
Pros:

I would recommend to this to anyone very good hotel and staff

2025-10-07 • via Nuitee
M
Mughram
10
Pros:

I am proud of all staff there. Especially front desk receptionist, I remember one name Ahmed Alsugaie. Also special thanks to day and night duty manager Mr. Aloufi Majed and MR. Alharbi Saif. Proud of my country people working there. Keep up all.

Dinning also is a mazing especially dinner. One girl there her name Marwah, she standing up all dinning time as cashier and as bartender. Thank you Marwah

2025-09-27 • via Nuitee
A
Aziz
10
Pros:

Very good

2025-09-25 • via Nuitee
A
Asim • family
10
Pros:

I highly recommend this hotel for its cozy rooms, friendly staff, and serene atmosphere.

Staying here was like a dream, and the quiet, peaceful feel gave me the best sleep.

The hotel's elegant design and top-notch amenities made for a truly relaxing experience.

2025-09-18 • via Nuitee
H
Haris
10
Pros:

Loved my stay.

2025-09-11 • via Nuitee
N
Nolan
10
Pros:

Clean room

2025-09-08 • via Nuitee
I
Issam
10
Pros:

Overall is ok

2025-09-03 • via Nuitee
M
Mahnoor • family
10
Pros:

Well maintained. Shuttle to haram readily available

2025-08-20 • via Nuitee
C
Cheikh
10
Pros:

Voco is very clean. I will recommend more people to book there. We love it overall.

2025-08-17 • via Nuitee
R
Rohan
10
Pros:

This place is the best if you’re looking for shuttle based options.

2025-08-06 • via Nuitee
Z
zahra • family
10
Pros:

Very friendly stuff the place is clean

2025-08-04 • via Nuitee
G
Galal
10
Family Stay During Omrah
Pros:

Very reasonably priced option in Makkah. Excellent hotel with very clean rooms and facilities. Shuttle service needs to be organized though. The hotel needs to establish a safer and a more organized area to pick up and drop off shuttle bus users. All in all great hotel.

2025-07-30 • via Nuitee
S
Syed
10
Pros:

Great service

2025-07-25 • via Nuitee
M
Mohammed
10
Pros:

Ok

2025-07-25 • via Nuitee
M
mudassar
10
Pros:

It’s really great hotel with great customer service. It’s almost 30 minutes walk from Kaaba. Shuttle service available but it’s ok not bad. For Friday prayers you have to take texi after 10 am . Overall good experience

2025-07-20 • via Nuitee
S
Suraia
10
Pros:

Clean and the staff is very supportive.

2025-07-20 • via Nuitee
M
Muhammad khizar • family
10
Pros:

would definitely stay again!

2025-07-19 • via Nuitee