Puente Colgante Boutique Hotel

Hotels
8.8 (2273 reviews)
Maria Diaz de Haro, 2 , Portugalete , es
+34 944 01 48 00

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Cleanliness issues reported
Higher than expected prices

Categories

Cleanliness
8.35
Some cleanliness issues reported, but generally acceptable.
Service
9.15
Staff mentioned as friendly and helpful in multiple reviews.
Location
9.35
Location celebrated for its views and convenience.
Room Quality
8.65
Rooms described as comfortable and spacious; some room size complaints.
Amenities
8.65
Amenities generally appreciated, but some specific items noted as missing.
Value for Money
8.45
Some reviews noted higher prices and concerns over value.
Food and Beverage
8.85
Positive comments on restaurant offerings and breakfast.
Overall Experience
8.95
Overall happy experiences reflected in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:19

Property Description

Historical Charm and UNESCO Site
Experience the allure of a refurbished 19th-century historical building below the UNESCO World Heritage Site, Biscay's Bridge. Revel in breathtaking views of Bilbao's Estuary and the iconic Puente Colgante Bridge.

Convenient Location and Connectivity
Nestled near Getxo's residential area, our hotel offers easy access to transportation. A short walk to the train station and metro allows you to reach Bilbao center swiftly. Explore nearby attractions like the harbour, Convention Centre, and the airport.

Seamless Travel and Tranquil Surroundings
Indulge in a seamless travel experience with prime connectivity while enjoying the tranquility of our surroundings. Book now to immerse yourself in luxury and history at our remarkable hotel.

Important information:

Registro Hotelero HBIO1147
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2273 reviews
Cleanliness: 8.35
Service: 9.15
Location: 9.35
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.85
Overall Experience: 8.95
M
Michael • couple • de
9
2026-08-08 • via Nuitee
E
Edo • family_with_children • nl
3
Not so good
Pros:

Locatie

Cons:

Run down rooms. Stains in carpets, damaged rooms. Extremely basic and not in line with pictures definitely not 4 stars.

2026-08-07 • via Nuitee
G
Gonzalo • couple • es
8
2026-08-06 • via Nuitee
P
Patricia's • family_with_children • es
9
Pros:

El hotel en si. La ubicación, el edificio y la habitación que era una maravilla, tanto la estancia como el baño, con los amenities de Rituals y la terraza con una vista espectacular.

Los recepcionistas fueron todos encantadores, en especial Marta, con la que más traté.

Sin duda alguna es un hotel al que volveré.

Cons:

Había un montón de pelos en el desagüe y no nos pusieron un rollo de papel higiénico de repuesto.

Nos sentamos en el restaurante y estuvimos esperando a que nos atendieran 15 mins sin éxito y nos fuimos.

Por esos dos detalles no le damos un 10 al hotel.

2026-08-04 • via Nuitee
M
Minicus • couple • nl
5
Pros:

Ligging

Cons:

Eten en drinken

2026-08-04 • via Nuitee
E
ESTHER • couple • es
10
EXCEPCIONAL
Pros:

Su ubicación, las vistas desde la habitación, el buenísimo trato del personal del hotel, la limpieza.

2026-08-03 • via Nuitee
C
Cecile • couple • fr
8
Bon séjour à Portugalete loin de la cohue du centre de Bilbao
Pros:

Bel hôtel situé à 30 minutes en train du centre-ville de Bilbao
Petit balcon donnant sur la rivière

Cons:

Petit déjeuner trop cher

2026-07-25 • via Nuitee
C
Christine • couple • gb
8
very pleasant and relaxing
Pros:

Location overlooking the river and Bridge. Parking garage available

Cons:

Breakfast is a bit complicated and a very different style.As person with both dairy and egg intolerance it was difficult. They did have oat milk.

2026-07-24 • via Nuitee
E
Erik • family_with_children • dk
9
Pros:

Nice location, helpful and nice staff

2026-07-23 • via Nuitee
E
Elia • solo_traveller • it
9
2026-07-23 • via Nuitee
F
Fred • couple • de
8
2026-07-21 • via Nuitee
N
Nanna • couple • dk
8
2026-07-21 • via Nuitee
N
NATALIA • family_with_children • es
6
Muy bonito y bien ubicado, pero mejorable.
Pros:

Ubicación inmejorable. Nos dieron una habitación con vistas al puente. Cama cómoda y parking en el edificio.

Cons:

El restaurante del hotel regular, nevera de la habitación no enfriaba, llaves de la luz de la habitación pegajosas y polvo en algunos sitios de la habitación.

2026-07-20 • via Nuitee
M
Martina B. • couple • pt
5
Nice location, won’t come back.
Pros:

The location is excellent

Cons:

The restaurant was terrible. The food was below average and not worth the money we spent. Service was poor, quality was awful. And very expensive for what we ordered.

2026-07-20 • via Nuitee
C
Carlos • couple • es
10
Alucinante y sorprendente el reencuentro con País Vasco después de 45 años
Pros:

La ubicación, la amabilidad del personal, el desayuno de película, tienes el bufé individual en la mesa, además te sirven tostadas con jamón y tortilla de patatas, como es imposible acabar con todo, te ofrecen subirlo a la habitación para consumir en otro momento lo que no hayas podido degustar.

Cons:

No tengo nada que objetar, sin duda volveré

2026-07-20 • via Nuitee
S
Sophie • extended_group • be
10
2026-07-19 • via Nuitee
K
Kerryn • extended_group • au
10
Pros:

Exceptionally pleasant, comfortable, warm helpful staff and superb breakfast

2026-07-16 • via Nuitee
I
Ira • couple • de
9
Sehr schöner Aufenthalt mit Anbindung an die Metro nach Bilbao im netten Städtchen Portugalete.
Pros:

Das Frühstück ist phänomenal! Tolle Lage, direkt am Fluss.

Cons:

Mir hat alles gefallen.

2026-07-14 • via Nuitee
P
Paul • couple • be
9
Alles maar dan ook alles prima in orde.
Pros:

Alles uitstekend, restaurant en bar aanwezig is prima.

Cons:

Niets

2026-07-14 • via Nuitee
J
José Luis CM • extended_group • es
8
2026-07-13 • via Nuitee