Puente Colgante Boutique Hotel

Hotels
8.8 (2185 reviews)
Maria Diaz de Haro, 2 , Portugalete , es

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Children allowed
Pets allowed

Facilities

Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Cleanliness issues reported
Higher than expected prices

Categories

Cleanliness
8.35
Some cleanliness issues reported, but generally acceptable.
Service
9.15
Staff mentioned as friendly and helpful in multiple reviews.
Location
9.35
Location celebrated for its views and convenience.
Room Quality
8.65
Rooms described as comfortable and spacious; some room size complaints.
Amenities
8.65
Amenities generally appreciated, but some specific items noted as missing.
Value for Money
8.45
Some reviews noted higher prices and concerns over value.
Food and Beverage
8.85
Positive comments on restaurant offerings and breakfast.
Overall Experience
8.95
Overall happy experiences reflected in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:19

Property Description

Historical Charm and UNESCO Site
Experience the allure of a refurbished 19th-century historical building below the UNESCO World Heritage Site, Biscay's Bridge. Revel in breathtaking views of Bilbao's Estuary and the iconic Puente Colgante Bridge.

Convenient Location and Connectivity
Nestled near Getxo's residential area, our hotel offers easy access to transportation. A short walk to the train station and metro allows you to reach Bilbao center swiftly. Explore nearby attractions like the harbour, Convention Centre, and the airport.

Seamless Travel and Tranquil Surroundings
Indulge in a seamless travel experience with prime connectivity while enjoying the tranquility of our surroundings. Book now to immerse yourself in luxury and history at our remarkable hotel.

Important information:

Registro Hotelero HBIO1147

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2185 reviews
Cleanliness: 8.35
Service: 9.15
Location: 9.35
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.85
Overall Experience: 8.95
A
Alejandra Lucía • couple • es
10
Magnífico.
Pros:

Hotel totalmente recomendable. El personal fue encantador desde el primer momento y todo estaba impecable, súper limpio y cuidado. La ducha tenía muy buena presión (que parece una tontería hasta que te toca una ducha triste de hotel) y las camas eran muy cómodas, dormimos genial.

Además, es un sitio perfecto para una escapada romántica: tranquilo, bonito y con muchísimo encanto. Aunque está un poco alejado del centro, no supuso ningún problema porque está muy bien conectado con cercanías y metro. Y sinceramente, merece la pena solo por la zona donde está situado, porque el paseo y el entorno son preciosos. Repetiríamos sin duda.

Cons:

Como única cosa a tener en cuenta —y que no tiene nada que ver con el hotel— es que los establecimientos cercanos para cenar o tomar algo son un pelín caros, pero bueno, es una zona turística y entra dentro de lo esperable.

2026-05-09 • via Nuitee
R
rafael • couple • es
10
Maravillosa y como para repetir si vuelvo a Portugalete
Pros:

El trato de todo el personal FANTASTICO

2026-05-08 • via Nuitee
H
Helen • solo_traveller • gb
9
2026-05-08 • via Nuitee
K
Kazuto • solo_traveller • gr
10
2026-05-07 • via Nuitee
F
Francisco Mari Mayans • solo_traveller • es
9
Pros:

La ubicacion

Cons:

No tenia contratado el desayuno, pero no tienen donde tomar un cafe con leche por la mañana

2026-05-07 • via Nuitee
E
Elaine • couple • ie
10
Pros:

Location was excellent, great staff and a beautiful property… we will return.

2026-05-03 • via Nuitee
A
Andrew • family_with_children • au
10
2026-05-03 • via Nuitee
M
Matilda • extended_group • se
5
Not very charming or welcoming, but a beautiful location.
Pros:

The house and the view is beautiful. The beds are comfortable. The breakfast was generous and the breakfast staff was kind. Clean rooms.

Cons:

The reception staff was not very helpful or service minded. The bar closed at 23:00 and the hotell did not have a common area to hang out in. There were no blackout curtains in the bedrooms. The parking was quite expensive.

2026-05-03 • via Nuitee
J
John • solo_traveller • ie
8
Pros:

5th year staying here. I am a satisfied repeat customer. Bed was very comfortable

Cons:

No

2026-05-03 • via Nuitee
J
José Antonio Pastor • solo_traveller • es
6
Bien, pero muy, muy, caro para que te den una habitación con vistas a la calle y no al muelle.
Pros:

Su ubicación

Cons:

La relación calidad precio es exageradísima

2026-05-03 • via Nuitee
M
MeVa7 • solo_traveller • si
9
Pros:

Razgled, moznost parkiranja v hotelu, zajtrk, vzdušje hotela

2026-05-03 • via Nuitee
M
Mélanie • solo_traveller • ch
10
Pros:

Emplacement parfait à côté du transbordeur.

Cons:

Rien

2026-05-03 • via Nuitee
P
Patricia • couple • gb
10
Love this hotel have returned many times
Pros:

Wonderful location with parking underground
Outside terrace for drinks with lovely views of the boat trips

Cons:

Nothing all good

2026-05-02 • via Nuitee
F
Feli • solo_traveller • es
8
2026-05-01 • via Nuitee
M
Martin • solo_traveller • gb
9
2026-05-01 • via Nuitee
D
David • solo_traveller • ie
9
Second time staying there while awaiting ferry, will stay there again. ferry.
Pros:

Location and staff.

Cons:

Nothing.

2026-04-29 • via Nuitee
S
Severine • couple • fr
10
2026-04-29 • via Nuitee
D
Duncan • couple • hk
9
Pros:

The view from the room was outstanding, and the breakfast was charming. We also went to the El Paladar restaurant in the hotel which was a truly amazing meal.

2026-04-27 • via Nuitee
H
HENRI • couple • xa
10
Hôtel de classe excellent petit dejeuner
Pros:

Confort et localisation

Cons:

Rien

2026-04-26 • via Nuitee
P
Paulo • extended_group • pt
10
Excelente
Pros:

Localização, vista e pequeno almoço

2026-04-26 • via Nuitee