Hotel Zazil-Naj

Hotels
7.4 (36 reviews)
Calle 36 entre 39 y 41 colonia centro #195k , Valladolid , mx
hotelzazilnaj2@gmail.com

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Children allowed

Facilities

Air conditioning
Swimming pool
Terrace
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Good service
Nice amenities
Cons:
Mixed reviews on value for money
Limited food variety

Categories

Cleanliness
8
Guests highlighted the cleanliness of the rooms and common areas.
Service
8.3
Service received positive feedback for being friendly and attentive.
Location
9
The hotel's location near key landmarks and public transport was highly praised.
Room Quality
8.5
Spacious rooms with good amenities received positive comments.
Amenities
8
Guests appreciated the provided amenities, including the gym and pool.
Value for Money
7.4
Mixed reviews regarding pricing, with some feeling it was reasonable and others finding it high.
Food and Beverage
7.3
Breakfast and dining services were mostly well-received but some guests wanted more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 08:40

Property Description

Convenient Location in Valladolid
Located just 45 km from the famous Chichen Itza, Hotel Zazil-Naj offers a perfect base for exploring the Yucatán region.

Comfortable Rooms and Amenities
Enjoy air-conditioned rooms with free WiFi and private bathrooms. Relax by the outdoor swimming pool or unwind on the terrace during your stay.

Exceptional Service
With a 24-hour front desk, the staff at Hotel Zazil-Naj are always available to assist you. Benefit from free toiletries, flat-screen TVs, and a wardrobe in each room for a comfortable experience.

Experience convenience, comfort, and exceptional service at Hotel Zazil-Naj. Book now for an unforgettable stay!

Important information:

Please inform Hotel Zazil-Naj in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 36 reviews
Cleanliness: 8
Service: 8.3
Location: 9
Room Quality: 8.5
Amenities: 8
Value for Money: 7.4
Food and Beverage: 7.3
Overall Experience: 8
S
Sylvain • family_with_children • fr
9
Pros:

Hébergement spacieux, au calme, proche du centre.

Cons:

Rien

2026-02-12 • via Nuitee
E
Eduardo daniel • family_with_children • mx
7
2026-02-10 • via Nuitee
M
marquez alvarado • family_with_children • mx
9
SALUDOS DE QUERÉTARO. FAM. MARQUEZ QUINTERO.
Pros:

LA LIMPIEZA DE LOS BLANCOS, EL COLCHON COMODO, EN MINIBAR. AIRE ACONDIC.

Cons:

SERIA ADECUADO QUE PUSIERAN UN CANCEL ENTRE LA REGADERA Y EL W.C.

2026-02-09 • via Nuitee
B
bustillos • family_with_children • cr
9
2025-10-01 • via Nuitee
G
giuseppe • family_with_children • it
10
Pros:

Molto centrale

2025-08-26 • via Nuitee
J
JOSE RUIZ MARRUFO • family_with_children • mx
10
Pros:

La atención del personal

Cons:

Nada que decir

2025-08-16 • via Nuitee
T
Tereza • extended_group • cz
7
Pros:

Ubytování na 2 noci stačilo

Cons:

Bazén byl špinavý a nedal se použit

2025-08-05 • via Nuitee
G
Guilain • family_with_children • fr
8
2025-07-28 • via Nuitee
E
elena • family_with_children • it
9
Pros:

Camere spaziose e letti grandi.
Molto comodo il frigorifero e l'aria condizionata visto il clima tropicale umido.

Cons:

Prezzi troppo alti per la struttura offerta con il pagamento di una tassa locale non inclusa nel prezzo.

2025-07-26 • via Nuitee
K
karen • family_with_children • mx
8
2025-07-26 • via Nuitee
B
Byron • young couple • gb
7
Good price, good location esp to denote
Pros:

Big spacious room, A/C and location

Cons:

Grubby pool area

2025-05-20 • via Nuitee
T
Therese • family with young children • au
8
Very good
Pros:

It was a 10 minute walk to the ADO bus & a few minutes to Zaci ceynote & main Plaza.
Lovely cold fridge, pool & a/c.

2025-04-20 • via Nuitee
R
Rogelio • review category business travellers • mx
10
It was very comfortable.
Pros:

The staff was very friendly, polite and helpful. The hotel is in an excellent location. I will definitely stay there on my next visit to that area.

Cons:

Probably that they offered continental breakfast. But, overall, I would´n change anything.

2024-07-22 • via Nuitee
A
Ana • young couple • es
7
Good
2024-03-12 • via Nuitee
R
Richard • young couple • au
7
Good
2023-12-31 • via Nuitee
P
Patricia • young couple • au
5
Passable
2023-12-10 • via Nuitee
M
Margelis • solo traveller • ie
9
Superb
2023-11-26 • via Nuitee
M
Manaia • group • nz
9
Superb
Pros:

Super friendly staff! Such a great location, close to everything in the historical centre. 1 minute walk from the cenote which is so awesome! Great value for money, free coffee in the mornings

Cons:

The pool could do with some cleaning

2023-10-15 • via Nuitee
C
Carolina • young couple • es
6
Pleasant
2023-08-11 • via Nuitee
D
Dino • young couple • nl
7
Good
Pros:

The bed was huge and really comfy, the airco worked well

Cons:

It did not smell very nice in the room and sometimes the shower did not work.

2023-03-21 • via Nuitee