Steinenschanze Charming City & Garden Hotel

Hotels
9.4 (2246 reviews)
Steinengraben 69 , Basel , ch

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Value for money concern

Categories

Cleanliness
9.55
Multiple reviews highlight cleanliness as very good.
Service
10
The staff was frequently described as friendly and helpful.
Location
10
Many reviews mention excellent location and proximity to the center.
Room Quality
9.05
Room quality received mixed feedback, with some praising and others mentioning size issues.
Amenities
9.05
Amenities were noted, but some reviews expressed a desire for more options.
Value for Money
8.55
Some feedback suggests concerns regarding the value for money.
Food and Beverage
9.05
Breakfast was well-received, though some mention areas for improvement.
Overall Experience
9.95
Overall stays were positive, with love for the location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:45

Property Description

Vibrant and Convenient Location

Less than 5 minutes' walk from Basel's city centre and the university, Steinenschanze Stadthotel is nestled amidst historical buildings and the charming old town.

Comfortable Accommodation

The hotel boasts a refreshing blend of vibrant colors, offering guests a cozy and functional space to relax. With the reception open daily from 6:00 to 23:00, guests are warmly welcomed at any time of the day.

Delightful Amenities

Guests can kick start their day with a sumptuous buffet breakfast and later enjoy a tranquil retreat in the lush garden surroundings. Additionally, easy access to Basel's congress centre via a short tram ride and complimentary public transport on the day of arrival make exploring the city hassle-free.

Experience the perfect blend of comfort and convenience at Steinenschanze Stadthotel – book your stay now!

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities.

Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.

Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please be aware that when booking more than 5 rooms, other policies may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 25 per day.

Location

Guest Reviews

9.4
Based on 2246 reviews
Cleanliness: 9.55
Service: 10
Location: 10
Room Quality: 9.05
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 9.95
T
Tryphena solo_traveller de
7
Ein schöner Traum in Basel, Schweiz
Pros:

Das freundliche Personal, das kleine aber nette Frühstück und die Umgebung. Gute Anbindung zum Hauptbahnhof sowie eine ruhige Lage. Das Hotel liegt zwar sehr zentral, jedoch war die Lautstärke sehr diplomatisch, also sehr ruhig und eine gute Atmosphäre.

Cons:

Gar nix hab nix zu bemängeln

2026-03-21 via Nuitee
G
Georg solo_traveller ch
9
2026-03-21 via Nuitee
C
Claudia extended_group de
9
2026-03-18 via Nuitee
T
Tanja couple de
9
Pros:

Die Lage des Hotels ist perfekt, man kann die Highlights der Stadt bequem per Fuß erreichen. Das Personal ist sehr freundlich und serviceorientiert.

2026-03-18 via Nuitee
B
Barış couple tr
9
Çok iyi seçim
Pros:

Çalışanlar çok yardımcı ve güleryüzlü; küçük oda ayırtmamıza rağmen ücret farkı almadan bir büyük odada kalmamızı sağladılar ve bunu kendileri teklif etti; konumu gayet güzel; her yere yürüme mesafesinde. Tüm sorularımıza içtenlikle cevap verdiler; odada Pikap ve plaklar var; bu da çok hoştu

2026-03-17 via Nuitee
S
Sandra family_with_children bg
9
2026-03-16 via Nuitee
V
Vale couple it
8
2026-03-15 via Nuitee
N
Neslihan extended_group tr
9
2026-03-14 via Nuitee
T
Tara solo_traveller es
7
2026-03-13 via Nuitee
C
Carmen couple fr
9
Séjour parfait !
Pros:

Emplacement idéal, à 2 pas du Centre historique, et à 25mn à pied de la gare. Nous avons été surclassé. La chambre était parfaite. Le petit déjeuner était varié et excellent.

2026-03-12 via Nuitee
A
ADRIANA family_with_children br
10
Recomendo
Pros:

Adorei o hotel. Muito bem localizado. A equipe é muito cordial. Em especial, o Alex foi muito prestativo.

2026-03-11 via Nuitee
P
Pierre couple fr
10
2026-03-11 via Nuitee
F
Federica extended_group it
10
2026-03-09 via Nuitee
R
Regina couple us
10
Pros:

Location and quiet

Cons:

No wash clothes in bathroom

2026-03-09 via Nuitee
C
Claude couple fr
8
Service rendu. Amabilité du personnel. Très accessible en transport en commun.
Pros:

Salle de douche très petite mais remplissait sa fonction. Le service a été rendu

2026-03-09 via Nuitee
M
Marius couple ch
9
Pros:

Personal sehr freundlich und hilfsbereit. Bett bequem. Ruhig. Tolles Frühstück

Cons:

Einzelne kleine Schäden im Zimmer

2026-03-09 via Nuitee
M
Martin couple at
7
Pros:

Lage sehr gut

Cons:

Zimmer sehr klein wie in Schweiz üblich, weil alles sehr teuer ist in Schweiz

2026-03-07 via Nuitee
I
Ilse extended_group nl
10
prima!
Pros:

prima ligging, vriendelijk personeel, ruime kamer

Cons:

Het ontbijt is erg duur, maar er is ook een kleiner ontbijt verkrijgbaar met een beperkter assortiment. Dat stond echter nergens vermeld.

2026-03-05 via Nuitee
R
Rosmarie couple ch
8
2026-03-04 via Nuitee
T
Therese extended_group ch
8
Es war für uns ein toller Aufenthalt.
Pros:

Das Frühstück war sehr gut und das Personal sehr freundlich und zuvrkommend.
Die Lage des Hotels war für uns perfekt, zu Fuss war alles super erreichbar.
Das Zimmer war gross und hell.

Cons:

Wir haben nichts zu bemängeln.

2026-03-01 via Nuitee