Steinenschanze Charming City & Garden Hotel

Hotels
9.4 (2497 reviews)
Steinengraben 69 , Basel , CH
+41 61 272 53 53

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Business center
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Value for money concern

Categories

Cleanliness
9.55
Multiple reviews highlight cleanliness as very good.
Service
10
The staff was frequently described as friendly and helpful.
Location
10
Many reviews mention excellent location and proximity to the center.
Room Quality
9.05
Room quality received mixed feedback, with some praising and others mentioning size issues.
Amenities
9.05
Amenities were noted, but some reviews expressed a desire for more options.
Value for Money
8.55
Some feedback suggests concerns regarding the value for money.
Food and Beverage
9.05
Breakfast was well-received, though some mention areas for improvement.
Overall Experience
9.95
Overall stays were positive, with love for the location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:45

Property Description

Vibrant and Convenient Location

Less than 5 minutes' walk from Basel's city centre and the university, Steinenschanze Stadthotel is nestled amidst historical buildings and the charming old town.

Comfortable Accommodation

The hotel boasts a refreshing blend of vibrant colors, offering guests a cozy and functional space to relax. With the reception open daily from 6:00 to 23:00, guests are warmly welcomed at any time of the day.

Delightful Amenities

Guests can kick start their day with a sumptuous buffet breakfast and later enjoy a tranquil retreat in the lush garden surroundings. Additionally, easy access to Basel's congress centre via a short tram ride and complimentary public transport on the day of arrival make exploring the city hassle-free.

Experience the perfect blend of comfort and convenience at Steinenschanze Stadthotel – book your stay now!

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities.

Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.

Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please be aware that when booking more than 5 rooms, other policies may apply.

Street-facing rooftop rooms feature air conditioning.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Location

Guest Reviews

9.4
Based on 2497 reviews
Cleanliness: 9.55
Service: 10
Location: 10
Room Quality: 9.05
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 9.95
A
Aikaterini • extended_group • gr
9
Very happy to have stayed there! Great choice!
Pros:

Excellent location!
Staff was very courteous and helpful! Always with a smile.
Also our room had a patio, that was so great.

Cons:

The couch bed was a little uncomfortable for me but that’s normal for couch beds and I do have a bad back so not really their fault. Also when it rained one evening, the noise was quite disturbing because the rain was tapping on the metal blinds which were outside the window.

2026-09-19 • via Nuitee
P
Piotr • extended_group • pl
10
Godny polecenia
Pros:

Bardzo dobry hotel, świetna lokalizacja

2026-09-19 • via Nuitee
D
Daniela • couple • it
9
Soggiorno tranquillo in una zona vivace e vicina al centro
Pros:

La struttura si trova a poca distanza a piedi dal centro e vicino a tanti ristoranti e bar. La nostra camera con vista giardino era molto carina e tranquilla. Letto comodo. Lo staff gentilissimo e parlano anche italiano. La consiglio. Noi sicuramente torneremo perché a Basilea stanno facendo molti lavori e le strade e le piazze sono piene di cantieri e non abbiamo potuto visitarla al meglio.

Cons:

Niente da dire

2026-09-19 • via Nuitee
C
Carolina • couple • ar
10
perfecta
Pros:

el trato del personal buenisimo.siempre disponibles, el hotel impecable y bien ubicado

2026-09-18 • via Nuitee
N
Nigel • solo_traveller • gb
8
Pros:

Staff were brilliant
Breakfast was marvellous
Bed very comfortable
Great shower
Rear garden

Cons:

Bathroom a bit small

2026-09-17 • via Nuitee
A
Agnieszka • solo_traveller • pl
10
Super miejsce, bardzo ładny pokój, wygodne łóżko, przemiły personel i najlepszalokalizaxha!
Pros:

Pokój pomimo, że mały był pięknie i użytecznej zorganizowany. Czułam się tam bardzo dobrze! Miałam widok na ogród i ptaki:) Lokalizacja jest bardzo dobra! Śniadania były przepyszne, a obsługa bardzo miła i pomocna:)

Cons:

Może czasami obsługa śniadań była mniej uprzejma.

2026-09-17 • via Nuitee
R
Rita • couple • ch
5
Personal sehr freundlich, Standort gut, Zimmer zu klein
Pros:

Personal sehr freundlich

Cons:

Zimmer sehr klein

2026-09-15 • via Nuitee
S
Sonia • solo_traveller • es
10
2026-09-14 • via Nuitee
L
Lorenz • solo_traveller • ch
10
2026-09-10 • via Nuitee
G
Graziella • extended_group • de
9
2026-09-09 • via Nuitee
M
Mario • solo_traveller • pt
8
Pros:

O atendimento dos funcionários foi exelente. O Hotel está a 10m a pé da estação e a 10m do centro. Apesar do quarto ser pequeno, tinha tudo o que era necessário. É excelente para uma estadia de um ou dois dias em Basel.

Cons:

Talvez o quarto ser bem pequeno apenas, no entanto tinha até roupões, algo que nalguns hotéis de 4 estrelas nem vê-los,./

2026-09-08 • via Nuitee
Y
yu-hsin • solo_traveller • nl
10
Pros:

It's a very cute hotel. The location is convenient. The staffs are extremely friendly and helpful, and the free sparking water that provides from the bar area in the lobby is very refreshing. The room is clean.

Cons:

Only the fan in the room is not so clean so we didn't want to turn it on. The pillows are a bit too soft. Other than that it is all very good!

2026-09-08 • via Nuitee
A
Adnan Sopi • solo_traveller • ch
8
2026-09-08 • via Nuitee
M
Marlis • couple • at
9
2026-09-08 • via Nuitee
A
Anna • family_with_children • ch
10
Ein wunderschönes Hotel, in dem wirklich auf jedes Detail geachtet wird
Pros:

Ein wunderschönes Hotel, in dem wirklich auf jedes Detail geachtet wird. Die Lage ist perfekt für eine Stadtbesichtigung, der Garten ist herrlich und auch in den Zimmern wurde an alles gedacht. Ein rundum besonderer Aufenthalt – sehr empfehlenswert!

Cons:

In unserem Zimmer war die Duschtasse sehr rutschig. Aber das ist nur ein Detail. Der ganze Rest ist super!

2026-09-07 • via Nuitee
F
Franco • couple • ca
7
Excellent location
Pros:

Great location. Super friendluy staff

Cons:

Lots of construction in the area creating disruptions

2026-09-07 • via Nuitee
V
Vyara • family_with_children • bg
10
Pros:

We liked our 1 night stay in the hotel. The staff was extremely nice and helpful. The location is also good - it is 10 min to centre and 10-12 min to the train station although there is a very good bus option just outside so that you easily reach it in 5 min. It is also 10 min walk to Basel Zoo which we enjoyed.

2026-09-06 • via Nuitee
G
Geza • solo_traveller • nl
7
2026-09-06 • via Nuitee
B
Barbara • solo_traveller • de
9
Pros:

Sehr herzlicher Empfang, Welcome Drink im entspannten Garten, gut designtes komfortables Zimmer, gute Lage

2026-09-06 • via Nuitee
Y
Yeongrak • solo_traveller • kr
9
2026-09-06 • via Nuitee