Randor Residential Hotel Kyoto Suites

Hotels
8.4 (3594 reviews)
Minami-ku Higashikujyo Kitamatsunokicho 38-1 , Kyoto , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Spacious rooms
Good bathroom facilities
Value for money
Cons:
Poor cleanliness
Mixed service quality
Challenging location

Categories

Cleanliness
6.98
The reviews cited poor cleanliness with dust and stained carpets.
Service
7.95
Mixed experiences; some staff were polite while others were unhelpful.
Location
7.49
Location is somewhat isolated, making access to public transport challenging.
Room Quality
8.94
Most rooms are spacious and comfortable, with good bathroom facilities.
Amenities
8.47
Amenities like a jacuzzi were appreciated, though not all options were highlighted.
Value for Money
9.43
Considering the overall quality and comfort, it delivers decent value.
Food and Beverage
8.98
The food quality is not mentioned but expected to meet standard hotel offerings.
Overall Experience
8.95
Despite some issues, overall comfort and expectations were met.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:44

Property Description

Luxurious Accommodations

Randor Residential Hotel Kyoto Suites, a 5-star hotel in Kyoto, offers elegant and comfortable guest rooms equipped with modern amenities such as a fridge, microwave, and flat-screen TV. Enjoy the convenience of a private bathroom with a bidet and free toiletries, ensuring a relaxing stay.

Convenient Location

Situated in the Minami Ward district, our hotel is centrally located near popular attractions including TKP Garden City Kyoto and Tofuku-ji Temple. With easy access to public transportation and the city center, guests can explore Kyoto with ease.

Exceptional Services

Experience top-notch hospitality with our 24-hour front desk, luggage storage, and complimentary WiFi. Whether you're visiting for leisure or business, Randor Residential Hotel Kyoto Suites ensures a seamless and enjoyable stay.

Book your stay now at Randor Residential Hotel Kyoto Suites for a luxurious and convenient experience in Kyoto.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 3594 reviews
Cleanliness: 6.98
Service: 7.95
Location: 7.49
Room Quality: 8.94
Amenities: 8.47
Value for Money: 9.43
Food and Beverage: 8.98
Overall Experience: 8.95
N
Noah family_with_children at
7
Pros:

Good price and we could spontaneously extend our stay. Rooms are as described

Cons:

The driers are horrible. Clothes do not dry and the driers themselves are pretty dusty. Don't use them unless you are trying to dry very few clothes at a time. Otherwise we would recommend visiting an external laundromat.

2026-02-15 via Nuitee
悠汰 couple jp
8
2026-02-14 via Nuitee
P
PAMELA family_with_children pe
8
Estadía de 3 días en Kyoto
Pros:

La suite era amplia y teníamos espacio para las maletas, algo complicado de conseguir en Japón donde los espacios siempre son pequeños.

Cons:

El baño no era tan privado ya que la puerta de la ducha era transparente y a pesar que el inodoro con la ducha estaban separados, no podían estar 2 personas a la vez ya que por la puerta de la ducha se podía ver quien se estaba bañando. Asimismo no era cómodo bañarse ya que no había sujetador alto para el caño de la bañera y no era posible bañarse cómodamente.

2026-02-14 via Nuitee
Y
YASUHIRO couple jp
8
2026-02-14 via Nuitee
K
Kaoru family_with_children jp
7
Pros:

リーズナブル。

Cons:

東福寺の駅から意外と遠かった。

2026-02-13 via Nuitee
H
HOU couple jp
10
2026-02-12 via Nuitee
たか family_with_children jp
8
期待通りでした。 また機会があれば利用したい
Pros:

期待通りでした。

Cons:

ロビー暗い感じだった

2026-02-12 via Nuitee
M
Mira extended_group jp
4
部屋が埃ぽかった
Pros:

お風呂のシャンプーが良かった

Cons:

忘れ物をして、電話したところあまりいい対応をされなかった、確認して朝電話すると言ってたのに、電話もくれなかった

2026-02-12 via Nuitee
M
Mamoru extended_group jp
8
2026-02-10 via Nuitee
J
Julia couple nl
6
Good value for money, but rather rude and unhelpful staff, plus no safe space to store luggage. It was hard to sleep in
Pros:

Room was great, well-equipped, good value for money. Especially the bathroom was great.

Cons:

Front desk staff was rude and unhelpful, even asking simple questions became a frustrating experience. There is no safe space to store your luggage, you are invited to leave it unsupervised in the publicly accessible lobby. Finally, in the junior suite the curtains barely block any light, so sleeping in the big bedroom was quite difficult.

2026-02-10 via Nuitee
A
Akifumi extended_group jp
10
2026-02-09 via Nuitee
A
Aoba couple jp
10
最高👍
Pros:

お風呂が広くて綺麗 、部屋も清潔で広く過ごしやすい

Cons:

ドライヤーの風量が少ない

2026-02-09 via Nuitee
C
CHIH CHIANG extended_group tw
5
2026-02-09 via Nuitee
H
hiroaki extended_group jp
7
2026-02-09 via Nuitee
A
Anders extended_group se
10
Jättebra boende till rimlig kostnad.
Pros:

Stort, fräscht nygjort modernt boende.
Lyxigt badrum samt mycket bra, breda sängar.

Cons:

Fanns inget att klaga på.

2026-01-30 via Nuitee
S
Seungsoo family_with_children kr
7
넢은방을 원한다면 오케이. 그러나 서비스는 별로임
Pros:

중국 여행객들이 줄어서 그런지 가격이 아주 좋습니다.
특히, 일본에서는 찾아보기 힘들게 방이 이 넓습니다.
가족단위로 오시는분들 가격이 적당하다 생각되면 매우 추천합니다
음식조리까지는 힘들지만 전자레인지, 인덕션이 있어서 간단히 데워먹을 수 있습니다.
오래 머문다면 세탁기가 있는게 매우 큰 장점입니다.

Cons:

개선점이라기 보다는 가성비를 추구하기 때문에 어쩔수 없는 것 같지만…
1. 오래 머물러도 방청소를 안해줍니다. 전날에 요청해야하고 1회에 3,500엔입니다.
2. 이건 좀 이해할수 없는건데…물도 안줍니다. 타올이나 쓰레기 봉투는 프론트에 요청하면 줍니다.
3. 프론트 직원이 밤 9시 퇴근 후 10시에 출근합니다.
4. (개선점) 사람이 들어오고 나가도 쳐다도 안봅니다. 이건 좀 특이해요.

2026-01-30 via Nuitee
Y
Yuki family_with_children jp
8
2026-01-30 via Nuitee
芮妤 extended_group tw
10
2026-01-29 via Nuitee
N
Nakashima couple jp
10
充実した1泊
Pros:

広く清潔感もあり充実した。

Cons:

ありません。

2026-01-29 via Nuitee
N
Noriyuki family_with_children jp
7
Cons:

洗面所が、汚れていた。バスでジェットを使用したら、汚れがたくさん出てきた。

2026-01-28 via Nuitee