Randor Residential Hotel Kyoto Suites

Hotels
8.4 (3690 reviews)
Minami-ku Higashikujyo Kitamatsunokicho 38-1 , Kyoto , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Spacious rooms
Good bathroom facilities
Value for money
Cons:
Poor cleanliness
Mixed service quality
Challenging location

Categories

Cleanliness
6.98
The reviews cited poor cleanliness with dust and stained carpets.
Service
7.95
Mixed experiences; some staff were polite while others were unhelpful.
Location
7.49
Location is somewhat isolated, making access to public transport challenging.
Room Quality
8.94
Most rooms are spacious and comfortable, with good bathroom facilities.
Amenities
8.47
Amenities like a jacuzzi were appreciated, though not all options were highlighted.
Value for Money
9.43
Considering the overall quality and comfort, it delivers decent value.
Food and Beverage
8.98
The food quality is not mentioned but expected to meet standard hotel offerings.
Overall Experience
8.95
Despite some issues, overall comfort and expectations were met.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:44

Property Description

Luxurious Accommodations

Randor Residential Hotel Kyoto Suites, a 5-star hotel in Kyoto, offers elegant and comfortable guest rooms equipped with modern amenities such as a fridge, microwave, and flat-screen TV. Enjoy the convenience of a private bathroom with a bidet and free toiletries, ensuring a relaxing stay.

Convenient Location

Situated in the Minami Ward district, our hotel is centrally located near popular attractions including TKP Garden City Kyoto and Tofuku-ji Temple. With easy access to public transportation and the city center, guests can explore Kyoto with ease.

Exceptional Services

Experience top-notch hospitality with our 24-hour front desk, luggage storage, and complimentary WiFi. Whether you're visiting for leisure or business, Randor Residential Hotel Kyoto Suites ensures a seamless and enjoyable stay.

Book your stay now at Randor Residential Hotel Kyoto Suites for a luxurious and convenient experience in Kyoto.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 3690 reviews
Cleanliness: 6.98
Service: 7.95
Location: 7.49
Room Quality: 8.94
Amenities: 8.47
Value for Money: 9.43
Food and Beverage: 8.98
Overall Experience: 8.95
B
Boniface family_with_children us
8
2026-04-12 via Nuitee
J
Jeramiah extended_group us
9
2026-04-11 via Nuitee
S
Shafique solo_traveller au
2
Pros:

Nothing at all. Service was really poor.

Cons:

They didn't mention any taxes during booking or afterwards. When we arrived at night, a staff member informed us we needed to pay an extra tax per person for our stay. The futon bed for the kids wasn't even prepared, so we had to set it up ourselves. I paid a significant amount, but the service was very poor.

2026-04-11 via Nuitee
P
PAN couple jp
8
Pros:

房间很大

Cons:

第一晚住宿的床单没有更换,床单都是头发

2026-04-11 via Nuitee
E
Enrico extended_group it
7
Buono, ma non è un hotel a 5 stelle
Pros:

La posizione e gli spazi

Cons:

Non esiste che in una struttura 5 stelle non ci sia il servizio di pulizia della camera: non è accettabile. La domanda è: come vengono attribuite le stelle di un hotel?

2026-04-10 via Nuitee
S
Sheila extended_group us
8
It was great staying at this property, staff were helpful and very attentive.
Pros:

Quiet, comfortable, spacious

Cons:

Little farther from train station and the station closes at certain time at night.

2026-04-10 via Nuitee
M
marjorie family_with_children fr
8
Grand espaces et calme staff moyen
Pros:

Grand espace
Salle de bain avec baignoire balnéothérapie

Cons:

Le personnel peu accueillant
L’état de l’espace laverie non entretenu
Les moquettes des paliers tachées

2026-04-10 via Nuitee
K
Klāvs couple lv
7
Cons:

Room smelled like someone before us was cooking curry in it and the smell did not go away with the ventilation

2026-04-10 via Nuitee
I
Ifthakhar family_with_children au
9
Pros:

It’s a big two rooms with three beds and big shower and kitchen spaces as well . Waking distance to nearby station . We kept our luggage before check in

2026-04-09 via Nuitee
L
Lilly extended_group au
10
2026-04-09 via Nuitee
S
Sømoen extended_group no
7
2026-04-09 via Nuitee
A
Angelo family_with_children it
9
Pros:

Belle camere spaziose, bel bagno enorme e comodo . Non è centralissima ma tanto Kyoto è una pizza al contrario, tutto il meglio sta sul cornicione.

Cons:

Niente tutto ok

2026-04-09 via Nuitee
K
KUDO family_with_children jp
7
2026-04-09 via Nuitee
C
Carmen family_with_children es
10
Pros:

El cuarto de baño

2026-04-08 via Nuitee
L
Loris extended_group it
9
2026-04-07 via Nuitee
W
wei family_with_children au
8
2026-04-07 via Nuitee
N
NORA ANAK solo_traveller my
9
2026-04-06 via Nuitee
T
Trevor family_with_children au
6
2026-04-06 via Nuitee
T
Tomas family_with_children es
8
2026-04-06 via Nuitee
J
Jhih Li family_with_children tw
10
2026-04-05 via Nuitee