Swiss Alpine Hotel Allalin

Hotels
9.6 (751 reviews)
Kirchstrasse 40 , Zermatt , ch

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Outstanding service
Exceptional cleanliness
Perfect location
Fantastic food
Cons:
None mentioned

Categories

Cleanliness
9.26
Rooms were described as spotlessly clean and exceptions were well addressed.
Service
10
Staff were extremely friendly, attentive, and caring, going above and beyond.
Location
9.73
Perfect location, close to ski areas and central to Zermatt.
Room Quality
9.27
Rooms were spacious with stunning views and exceptional maintenance.
Amenities
9.22
Great amenities mentioned such as après-ski treats and quality breakfast.
Value for Money
9.75
Excellent value for the quality of service and experience offered.
Food and Beverage
9.71
Breakfast was highlighted as a standout feature, rich in quality.
Overall Experience
9.86
Guests felt every expectation was met and emphasized heartfelt service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:43

Property Description

Luxurious Accommodations and Amenities

Experience the charm of a newly renovated room at the heart of Zermatt. Enjoy the stunning views of Matterhorn or the village from your balcony. Indulge in the comfort of box spring beds, high-speed WiFi, and a relaxing bathrobe.

Exceptional Hospitality

Savor a welcome drink and daily refreshments, along with a rich breakfast buffet. Delight in the evening turn-down service and leaving gift. Explore the unique wood carvings and unwind in the spacious wellness area.

Unwind and Relax

Relax in the Finnish sauna, bio sauna, or aroma steam bath. Treat yourself to a pampering session in the brine steam bath. With a garden terrace and a sophisticated lobby, every moment at Swiss Alpine Hotel Allalin is designed for your comfort.

Book now to elevate your Zermatt experience at Swiss Alpine Hotel Allalin!

Important information:

Zermatt is a car-free resort. Guests can only drive as far as Täsch and take the shuttle train from there. Car parks for a fee are available in Täsch.

Please note that additional guests who are not using an extra bed need to pay the additional breakfast directly at the hotel.

When booking more than 3 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 30 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for CHF 80 per person per night when using an existing bed.
    Children from 12 years old to 15 years old stay for CHF 120 per person per night when using an existing bed.
    Children up to and including 11 years old stay for CHF 120 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 160 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 751 reviews
Cleanliness: 9.26
Service: 10
Location: 9.73
Room Quality: 9.27
Amenities: 9.22
Value for Money: 9.75
Food and Beverage: 9.71
Overall Experience: 9.86
A
Arne • solo_traveller • ch
9
2026-05-04 • via Nuitee
P
Philipp • couple • de
10
2026-04-26 • via Nuitee
S
Sauthier • family_with_children • ch
10
Top
Pros:

Accueil / vue / chambre

2026-04-22 • via Nuitee
L
lightlevel7 • extended_group • de
10
wir kommen gerne wieder
Pros:

Ein so herzlicher morgentlicher Empfang und eine sehr schöne Kaffee Begrüßung.
Dieses Frühstück übertrifft alle Erwartungen.
Verschiedene Kornsorten zum selber schroten, ergibt ein top Müsli.
Die Käsesorten sind ein Traum.
Tolle Atmosphäre

Cons:

nichts

2026-04-20 • via Nuitee
M
marcela • couple • br
10
2026-04-20 • via Nuitee
R
Remy • solo_traveller • ch
9
2026-04-15 • via Nuitee
A
Abdullah • solo_traveller • sa
10
2026-04-12 • via Nuitee
K
Kaushik • couple • gb
10
Exceptional Matterhorn view rooms
Pros:

Great Matterhorn view rooms with very good staffs and exceptional location. Just 7-8 minutes walk from the Zermatt station and not in middle of a market. Also super clean decent sized rooms.

Cons:

None

2026-04-08 • via Nuitee
F
Fumagalli • solo_traveller • ch
9
2026-04-06 • via Nuitee
M
Michelle • solo_traveller • gb
10
Beautiful hotel
Pros:

Loved this hotel and wish I’d stayed longer. Great location, staff really welcoming. Rooms are lovely and have everything you could need.

Cons:

Nothing

2026-04-04 • via Nuitee
E
Ernst • couple • ch
8
Gutes Hotel mit Charakter und perfekter Sicht aufs Matterhorn
Pros:

sehr tolle Sicht auf Matterhorn, Mitarbeiter und Chefin immer sehr freundlich und zuvorkommend. Sehr freundlicher Empfang bei Anreise mit guten Informationen der Chefin beim Begrüssungstrunk. Es war persönlich.

Cons:

Wellnessbereich, auch Ruheraum liegt im Keller und hat daher keine Fenster

2026-04-03 • via Nuitee
H
hyesook • family_with_children • us
10
2026-03-29 • via Nuitee
J
Josée • couple • ca
10
Paradisiaque.
Pros:

Deuxième fois que nous hébergeons à cet endroit. L’accueil est chaleureux, propreté incroyable et la beauté des lieux.

2026-03-29 • via Nuitee
G
Günter • extended_group • at
10
Schweizer Gastlichkeit at its best
Pros:

Ein sehr schönes Haus mit sehr freundlichen, höflichen und zuvorkommenden Mitarbeiter:innen, einem exklusiven kleinen Spa-Bereich und ausgezeichnetem Frühstück

2026-03-29 • via Nuitee
A
Ayhan Erdal • couple • tr
9
2026-03-27 • via Nuitee
F
Francois • solo_traveller • ch
10
Pros:

Le service est exceptionnel. Le personnel est d’une gentillesse assez rare.
Le petit-déjeuner est divin, sain et avec du choix.

Cons:

Rien. Tout était à la hauteur de nos attentes.

2026-03-25 • via Nuitee
T
timothycD9654RB • Family
10
We loved the Allalin Swiss Alpine Hotel
Pros:

My family very much enjoyed our stay at the Allalin and in Zermatt. The views and landscape are stunningly beautiful. Christa, Simon, Maria, Sonia and the rest of the staff were always friendly and helpful. The service was outstanding. The breakfast was a wonderful start to our day. The craftsmanship of the hotel design is beautiful. The rooms were very nice and comfortable. The location is very near restaurants, shopping, a ski shop and the bus stop with easy access to one of the several lifts, train station and the station for the breathtaking train ride up to Gornergrat on the mountain. We also loved the ability to ski from the mountain into Italy and to have an authentic Italian lunch one day. We would highly recommend the Allalin Swiss Alpine Hotel to anyone visiting Zermatt.

2026-03-24 • via Tripadvisor
C
Claude • couple • ch
9
2026-03-22 • via Nuitee
H
HichamE349 • Family
2
Disappointing experience with poor communication and discriminatory behavior
Pros:

I'm writing to express my extreme dissatisfaction with my recent stay at your hotel. The communication was severely lacking, and I was shocked by the arrogant and discriminatory attitude of your reservation staff.

From the moment I tried to book my room, I felt unwelcome. The staff member was dismissive and condescending, making me feel like I was a bother. When I asked for clarification on certain policies, I was met with hostility and rudeness.

The lack of respect and empathy from your team was appalling. I expect a certain level of service, but what I got was unprofessional and unacceptable.

I will not be returning to your hotel and will be sharing my experience with friends, family, and online review platforms.

Disappointed customer

2026-03-20 • via Tripadvisor
Q
Qian • couple • ch
9
2026-03-20 • via Nuitee