Pets allowed

Facilities

Free breakfast
Full-service spa
Fireplace in lobby
Health club
Free WiFi
Terrace
Luggage storage
Sauna
Ski storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Well-maintained amenities
Cons:
Low cleaning quality in bathrooms
Food quality at the bar

Categories

Cleanliness
8.8
There was a mention of low quality in bathroom cleaning.
Service
10
Overall service was described as perfection by multiple reviewers.
Location
9.8
The hotel is located in a beautiful spot with great views.
Room Quality
9.8
Rooms were generally described as comfortable and well-maintained.
Amenities
9.8
Spa facilities and other amenities received positive reviews.
Value for Money
9.3
Some reviews mentioned a high price but justified by quality.
Food and Beverage
9.3
Breakfast and dining were generally praised, but one review noted food disappointment.
Overall Experience
10
Multiple guests described their experience as unforgettable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:39

Property Description

Discover the perfect escape at BEAUSiTE Zermatt, a luxurious retreat nestled in the picturesque Swiss Alps.

Indulgent Spa Experience
Pamper yourself with rejuvenating massages at our exquisite spa or unwind in one of our two inviting hot tubs. For those seeking active relaxation, our health club and sauna offer the ideal environment to recharge.

Diverse Dining Options
Satisfy your culinary cravings at either of our two on-site restaurants, where delectable dishes await. Enjoy a complimentary buffet breakfast every morning to fuel up for your day’s adventures.

Comfort & Connectivity
Our 67 uniquely-designed guestrooms feature modern amenities including minibars and espresso makers. Stay connected with complimentary Wi-Fi, ensuring you can share your stunning Alpine experiences with loved ones.

Don’t miss out on securing your spot in this enchanting destination—book your stay at BEAUSiTE Zermatt today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Pets

    Pets allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9.6
Based on 1380 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 9.8
Amenities: 9.8
Value for Money: 9.3
Food and Beverage: 9.3
Overall Experience: 10
C
Candace • solo_traveller • us
10
World definitely book again.
Pros:

The property, the spa and the location were excellent! The staff was exceptional and their service was 10/10

Cons:

No complaints

2026-07-09 • via Nuitee
J
John • couple • au
10
Excellent
Pros:

Everything was running smoothly and excellent
Nice and polite staff, location, breakfast, cleanliness and list goes on

2026-07-07 • via Nuitee
M
marco • couple • it
10
super
2026-07-05 • via Nuitee
L
Lorene • couple • us
10
Best Breakfast and Fantastic Staff
Pros:

Amazing hotel with the best hotel breakfast we've ever had. We had a lovely Matterhorn view room for 1.5 nights after taking the Glacier Express to Zermatt. If we ever go back there, this will be my hotel again.

2026-07-05 • via Nuitee
B
Becky • couple • us
10
Fabulous
Pros:

The staff went over and above when we got stranded in Visp and were helpful in every way!

2026-06-28 • via Nuitee
P
Pavlína • couple • cz
10
2026-06-28 • via Nuitee
G
Gwynne • couple • us
10
Outstanding service, gorgeous views
Pros:

The views of the Matterhorn coupled with the outstanding professional service of all the staff make this one of the nicest experiences in Switzerland! Valerija at check in was so helpful and always greeted us with a smile. Breakfast is outstanding with a huge array of offerings -they even have a juicer to make healthy drinks. The pool with views of the Matterhorn was a perfect place to relax after hiking all day.

Cons:

We were there during a heatwave (I hate to think what that does to the disappearing glaciers), so we would have loved a cold plunge but the warm water is no doubt welcome in the cold ski season!

2026-06-24 • via Nuitee
K
kritishpr • Couples
10
A truly unforgettable stay — thank you, BEAUSiTE Zermatt!
Pros:

My wife and I stayed at BEAUSiTE as part of our honeymoon, and it became one of the most special parts of our trip. From the moment we arrived in Zermatt until the moment we left, the team took such wonderful care of us.

Someone from the hotel was waiting to pick us up at the train station, which was such a warm and comforting start. We also arrived much earlier than the official check-in time, but the team kindly checked us in without us even having to ask — something we truly appreciated.

The sweet honeymoon note and desserts in our room made the stay feel even more personal and memorable. On our final day, the team also graciously allowed us a late checkout so we could visit Matterhorn Glacier Paradise without stress.

A special thank you to the reception team and concierge desk for being so polite, warm, and helpful throughout our stay. Every interaction made us feel genuinely welcomed.

We usually do not leave reviews often, but my wife and I were so happy with our stay that we had to share our gratitude. Thank you, BEAUSiTE, for making our honeymoon so special. We will always remember this stay and truly hope to come back one day.

2026-06-22 • via Tripadvisor
R
Rashmi • couple • in
10
The location was convenient but there was like no privacy. There are way too many hotels nearby, it would have been bett
Pros:

The amenities

Cons:

The breakfast options could be better, maybe be 1-2 Indian options can be included, as many Indian tourists visit Switzerland.

2026-06-21 • via Nuitee
T
THERESA MARICE • couple • ph
10
2026-06-20 • via Nuitee
C
Chun Hung • couple • tw
10
2026-06-20 • via Nuitee
P
Pierre • couple • fr
9
Excellent
Pros:

Ils font des œufs sur le plat au petit déjeuner
La piscine est magnifique
La vue côté Cervin
La gentillesse

Cons:

Rien

2026-06-20 • via Nuitee
T
Tatiana • couple • no
10
2026-06-17 • via Nuitee
B
Beth • couple • gb
10
2026-06-15 • via Nuitee
2
255adelen • Couples
10
Stunning!
Pros:

Stunning! Gorgeous hotel with all the amenities from dining to spa, pool and bar in room. The ultimate luxury and service including shuttle service and attentive staff ensuring you have everything you need. Best view in Zermatt!

2026-06-13 • via Tripadvisor
C
Che-Chun • couple • tw
10
飯店設施完善有設計感
Pros:

往返車站有貼心接駁專車服務，不用自己拉行李上坡，可以用booking線上回覆或是飯店來函郵件回信預約接駁時間，早餐豐富，接待人員親切，特別給餐廳接待巡場的先生好評

飯店出來即可看到馬特洪峰，去商店街逛街也算近

Cons:

背向山峰側的房間有登山鐵道通過，附近也有部分飯店在施工，介意噪音的人要注意

策馬特周邊常有道路刨除修理工程進行

2026-06-13 • via Nuitee
K
Kateryna • family_with_children • ua
8
Pros:

place, design, pool

Cons:

I don't understand the paid entrance to the street in the SPA.

2026-06-11 • via Nuitee
P
Philippe • couple • fr
10
2026-06-10 • via Nuitee
M
Marco ama 69 • solo_traveller • ch
10
Pros:

Tutto

Cons:

Il ristorante The Grill è stato molto deludente purtroppo.

2026-06-09 • via Nuitee
S
saleh • couple • ae
10
2026-06-09 • via Nuitee