Windsor Plaza Copacabana

Hotels
Windsor
8 (4098 reviews)
Avenida Princesa Isabel, 263 , Rio de Janeiro , br

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Weak cleanliness
Pool overcrowded
Slow elevator service

Categories

Cleanliness
6.75
A couple of reviews noted that cleanliness could be improved, especially concerning the floors.
Service
8.75
Guests frequently mentioned the friendliness and helpfulness of the staff.
Location
8.75
Located close to the beach, the location received positive feedback from several reviews.
Room Quality
7.75
The rooms were described as spacious and comfortable, though there were some mentions of needing updates.
Amenities
7.75
Pool area was noted as small but beach proximity was a plus; breakfast was praised.
Value for Money
7.75
Guests felt the cost was reasonable given the services and quality.
Food and Beverage
8.75
Breakfast received positive feedback for its quality and variety.
Overall Experience
7.75
Mixed experiences reported, though the overall sentiment remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:54

Property Description

Luxurious Stay Near Copacabana Beach

Rooftop Relaxation: Unwind in the rooftop swimming pool and sauna, just steps away from Copacabana Beach.

Modern Comforts: Enjoy air-conditioned rooms with flat-screen TVs, minibars, and private bathrooms with all essentials.

Dining and Leisure: Indulge in Brazilian delicacies at the lobby restaurant, sip on drinks at the American bar, or stay active at the fitness center.

Book your stay at Windsor Plaza Hotel for a perfect blend of relaxation and convenience near the vibrant Copacabana Beach.

Important information:

* The hotel offers rates with or without breakfast.

* Note that breakfast prices available at the time of booking are prices per day and per person.

* Please note the booking confirmation voucher. If the voucher informs that there is no meal plan linked to the reserved room, it means that the reservation does not include breakfast. In this case, this service is available as an extra service and must be paid directly at the hotel. Costs are charged per day and per person.

* Please note that the 10% service fee is not included in the reservation price and is charged at check-in for reservations with a refundable policy or charged at any time for reservations with a flexible/non-refundable policy.

* The hotel reserves the right to charge the entire stay including 10% service charge at any time after booking in cases of flexible/non-refundable policy.

* Regarding the request for reversals of undue charges, the guest must contact the hotel directly.

* The hotel accepts cash (in cash), debit card (national cards) or credit card (Visa, Mastercard, Amex and Elo - national or international) as payment methods. We do not accept checks as a form of payment.

* In cases of payment in installments, only credit cards issued in Brazil will be accepted. Extra hosting costs cannot be paid in installments under any circumstances.

* Crib or extra bed are available subject to hotel availability. Only in cases of reservations made for a triple room, crib or extra bed is confirmed.

* According to art. 82 of the Statute of the Child and Adolescent, accommodation of minors under 18 requires the accompaniment of a parent or legal representative. The minor must present the identity card or birth certificate as well as written authorization from those responsible and authenticated by a notary.

* Arrivals expected in the morning, before the regular check-in time (ECI), pre-registration will be necessary, which guarantees the availability of the apartment upon the guest's arrival and will imply a full charge of one more night. For check-outs before 6:00 pm, we will charge an additional 50% (LCO) of the full daily rate and 100% (LCO) for departures after 6:00 pm. Prior consultation with the hotel regarding availability is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GIG

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BRL 80 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children up to and including 10 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 4098 reviews
Cleanliness: 6.75
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 7.75
C
campo couple co
9
Volvería al Windsor Plaza sin duda alguna
Pros:

La ubicación, la atención de todo el personal y los desayunos.

Cons:

El fin de semana que llegamos estaban fuera de funcionamiento dos ascensores pero habilitaron el ascensor del servicio para ayudar a descongestionar la demanda de ascensores pero ya el lunes los arreglaron y todo se solucionó

2026-05-08 via Nuitee
L
Lorrany family_with_children us
10
2026-05-08 via Nuitee
M
Mylene couple fr
7
2026-05-07 via Nuitee
L
Leslie solo_traveller mx
6
Pros:

La ubicación es buena

Cons:

El hotel es bastante ruidoso, desde la habitación se escuchaba todo lo de la habitación de a lado. En el baño no había agua caliente y se iba la luz muy seguido

2026-05-06 via Nuitee
J
Jessica Lorena solo_traveller cl
7
Pros:

El.personal muy amable y dispuesto a.colaborar

Cons:

Estuvieron malos los ascensores, la ubicación es cerca de la playa, pero sus alrededores de mucha precariedad. La habitación triple con poco espacio

2026-05-04 via Nuitee
R
Raquel couple br
8
Pros:

Equipe muito educada e solícita

Cons:

Café da manhã pode ter mais variedades; cama pode ser melhor

2026-05-04 via Nuitee
E
Edy-Lawson solo_traveller be
6
Pros:

Good location and friendly staff

Cons:

The building is old and really noisy. Every time someone use one of the toilets in one of the nearby rooms the place nearly shaked. So it was difficult to sleep.

2026-05-04 via Nuitee
L
Lynne couple gb
6
Hotel is so-so made better by the location
Pros:

The hotel is in a fantastic location close to Copacabana. There was a good choice of breakfast.

Cons:

Most of the time the lifts weren’t working properly causing a long waiting time or a walk up the stairs and down, to and from the 7th floor. The staff were not very friendly. There was no hot water in the shower.

2026-05-04 via Nuitee
R
Roberto Carlos solo_traveller mx
10
2026-05-04 via Nuitee
J
Julio family_with_children ch
10
2026-05-03 via Nuitee
S
Sheila solo_traveller br
10
Pros:

O café da manhã é muito bom! Os funcionários foram muito gentis. As acomodações muito confortáveis.

Cons:

Acho que os quartos deveriam ser modernizados, não cabe mais uso bidê nos dias atuais. Faltou também uma cortesia de aniversário, pois foi uma celebração, seria um diferencial.

2026-05-03 via Nuitee
J
Josiane solo_traveller br
10
2026-04-30 via Nuitee
M
malcolm couple gb
10
Perfect location
Pros:

Prefect location . Felt safe in the area . Friendly staff and good breakfast

2026-04-29 via Nuitee
R
Rosalia solo_traveller ar
9
2026-04-29 via Nuitee
J
Johnny Armando solo_traveller pe
9
2026-04-28 via Nuitee
P
Paulo Luciano solo_traveller br
9
Cons:

Falta de reposição de água e de copos. Dos 7dias de ocupação nao repuseram nenhuma vez os copos . Tivemos que avisar falta de papel higiênico. Não

2026-04-28 via Nuitee
F
Frederik couple dk
4
Cons:

It was really loud. You could hear people all night in the hallway. Doors super thin, almost like paper. So all noises went through

2026-04-27 via Nuitee
L
Lucas Silva do Rego solo_traveller br
8
Muito bom!
Pros:

Gostei da limpeza e do quarto.
Além do que, fica perto da orla de Copacabana.

Cons:

Muito barulho de porta batendo, gente conversando depois do horário de silêncio.

2026-04-27 via Nuitee
B
Braga solo_traveller br
9
Pros:

Funcionários, educados prestativos, ambiente limpo.

Cons:

As portas dos apartamentos batem forte, incomoda muito, a descarga do vaso sanitário superior incomoda quem está em baixo, detector de incêndio do teto pisca forte a noite, péssimo para quem sofre de insônia

2026-04-27 via Nuitee
E
Everton couple br
5
Pros:

A localização é muito boa, perto de tudo.

Cons:

Tive alguns problemas o primeiro foi que pedi uma acomodação com café da manha e o booking repassou para o hotel sem. Pedi um ferro de passar roupas, só me entregaram sem falar nada, depois descobri que é preciso devolver depois de uma hora e como não devolvi entraram no meu quarto quando eu não estava e recolheram o ferro.

2026-04-27 via Nuitee