Windsor Plaza Copacabana

Hotels
•
Windsor
8 (4245 reviews)
Avenida Princesa Isabel, 263 , Rio de Janeiro , BR
+55 21 2195-5500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Weak cleanliness
Pool overcrowded
Slow elevator service

Categories

Cleanliness
6.75
A couple of reviews noted that cleanliness could be improved, especially concerning the floors.
Service
8.75
Guests frequently mentioned the friendliness and helpfulness of the staff.
Location
8.75
Located close to the beach, the location received positive feedback from several reviews.
Room Quality
7.75
The rooms were described as spacious and comfortable, though there were some mentions of needing updates.
Amenities
7.75
Pool area was noted as small but beach proximity was a plus; breakfast was praised.
Value for Money
7.75
Guests felt the cost was reasonable given the services and quality.
Food and Beverage
8.75
Breakfast received positive feedback for its quality and variety.
Overall Experience
7.75
Mixed experiences reported, though the overall sentiment remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:54

Property Description

Luxurious Stay Near Copacabana Beach

Rooftop Relaxation: Unwind in the rooftop swimming pool and sauna, just steps away from Copacabana Beach.

Modern Comforts: Enjoy air-conditioned rooms with flat-screen TVs, minibars, and private bathrooms with all essentials.

Dining and Leisure: Indulge in Brazilian delicacies at the lobby restaurant, sip on drinks at the American bar, or stay active at the fitness center.

Book your stay at Windsor Plaza Hotel for a perfect blend of relaxation and convenience near the vibrant Copacabana Beach.

Important information:

* The hotel offers rates with or without breakfast.

* Note that breakfast prices available at the time of booking are prices per day and per person.

* Please note the booking confirmation voucher. If the voucher informs that there is no meal plan linked to the reserved room, it means that the reservation does not include breakfast. In this case, this service is available as an extra service and must be paid directly at the hotel. Costs are charged per day and per person.

* Please note that the 10% service fee is not included in the reservation price and is charged at check-in for reservations with a refundable policy or charged at any time for reservations with a flexible/non-refundable policy.

* The hotel reserves the right to charge the entire stay including 10% service charge at any time after booking in cases of flexible/non-refundable policy.

* Regarding the request for reversals of undue charges, the guest must contact the hotel directly.

* The hotel accepts cash (in cash), debit card (national cards) or credit card (Visa, Mastercard, Amex and Elo - national or international) as payment methods. We do not accept checks as a form of payment.

* In cases of payment in installments, only credit cards issued in Brazil will be accepted. Extra hosting costs cannot be paid in installments under any circumstances.

* Crib or extra bed are available subject to hotel availability. Only in cases of reservations made for a triple room, crib or extra bed is confirmed.

* According to art. 82 of the Statute of the Child and Adolescent, accommodation of minors under 18 requires the accompaniment of a parent or legal representative. The minor must present the identity card or birth certificate as well as written authorization from those responsible and authenticated by a notary.

* Arrivals expected in the morning, before the regular check-in time (ECI), pre-registration will be necessary, which guarantees the availability of the apartment upon the guest's arrival and will imply a full charge of one more night. For check-outs before 6:00 pm, we will charge an additional 50% (LCO) of the full daily rate and 100% (LCO) for departures after 6:00 pm. Prior consultation with the hotel regarding availability is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GIG

Location

Guest Reviews

8
Based on 4245 reviews
Cleanliness: 6.75
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 7.75
M
Maria de Fatima • couple • br
10
Excelente custo benefício
Pros:

Atenção dos funcionários
Localização perfeita

2026-09-12 • via Nuitee
R
Raphael Costa • solo_traveller • br
10
Pros:

Hospitalidade

Cons:

Sem comentários

2026-09-11 • via Nuitee
M
Maria Luiza • solo_traveller • de
9
Zwei Tag in Copacabana
2026-09-11 • via Nuitee
G
gaetca • solo_traveller • it
10
Pros:

Eccellente check in, anticipato e, con upgrade (di iniziativa dell'hotel: apprezzatissimo). Grande gentilezza del personale all'accoglienza e grandissima professionalità ed efficienza di tutto il personale anche nei bar e sala colazione.
Molto buona la colazione.
Letti comodissimi.
Eccellente rapporto qualità prezzo.
Grande disponibilità anche per deposito bagagli e check out

Cons:

Piscina in po' piccolina, ma per il resto assolutamente nulla

2026-09-11 • via Nuitee
E
Eden • couple • il
1
2026-09-10 • via Nuitee
R
Rodrigo • solo_traveller • br
5
Relação custo benefício não compensa.
Pros:

Localização ok, atendimento ok.

Cons:

Relação custo benefício não compensa. O hotel não oferece nada além do que qualquer hotel de qualidade oferece. Academia não tem muitas opções, aparelhos estragados, pouquíssimas opções. Garagem paga à parte, Café da manhã pago à parte. Quarto com cama, ar e TV em um preço muito acima do comum, não era alta temporada.

2026-09-07 • via Nuitee
H
Helena • couple • br
9
Cômoda
Pros:

Café da manhã

Cons:

O chuveiro na manhã de um dos dias que fiquei só acabou a água quente no meio do banho.

2026-09-07 • via Nuitee
G
Guillermina • couple • ar
8
Pros:

buena ubicacion. habitacion muy comoda.
no nos quedamos para el desayuno

2026-09-07 • via Nuitee
N
Nicole • solo_traveller • ar
10
2026-09-07 • via Nuitee
N
Nicolas martin • couple • ar
9
2026-09-06 • via Nuitee
G
Gomes • solo_traveller • br
9
Bom hotel
Pros:

Excelente localização, entre o Leme e Copacabana, tem tudo por perto, muitos bares, restaurantes, padaria, cafeteira, etc. Apenas 3 quadras da praia. Hotel bom, quarto tamanho médio, banheiro grande so é ruim o chuveiro dentro da banheira. Funcionários da recepção pouco receptivos e sem simpatia. Camareira muito atenciosa e educada. Área da piscina de bom tamanho com bom atendimento e piscina tamanho médio.

2026-09-04 • via Nuitee
C
Clicia • solo_traveller • br
10
Pros:

Gostei de tudo. O atendimento foi excepcional, o café da manhã maravilhoso, a acomodação e limpeza perfeitos.

2026-09-04 • via Nuitee
D
Danielle • solo_traveller • br
10
2026-09-03 • via Nuitee
J
Jessica • extended_group • br
9
Pros:

O café da manhã superou as expectativas.

2026-09-03 • via Nuitee
J
Jennifer • couple • br
10
2026-09-02 • via Nuitee
J
Jose Julian • extended_group • es
10
2026-09-01 • via Nuitee
T
Tiziana • family_with_children • es
5
Poor experience
Cons:

Impossible to leave luggage 24h in between two excursions
Rooms still not cleaned by 3pm
Staff not helping with basic requests, poor service - even when manager involved

2026-08-31 • via Nuitee
S
Silvana • extended_group • br
9
Muito obrigada
Pros:

Limpeza

Cons:

Nada

2026-08-31 • via Nuitee
S
Simone • solo_traveller • br
3
Ficarei em outro lugar na próxima
Pros:

Hotel velho. Caro por aquilo que oferece aos hóspedes

Cons:

Precisam reformar os quartos

2026-08-31 • via Nuitee
V
Vânia • couple • br
8
Muito boa!
Pros:

Acomodação ampla, ar condicionado funcionando perfeitamente, roupas de cama limpíssimas!

2026-08-31 • via Nuitee