Windsor Palace Copacabana

Hotels
•
Windsor
8.5 (3084 reviews)
Rua Domingos Ferreira, 6 , Rio de Janeiro , br

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Noise from air conditioning
Outdated room facilities
No free bottled water

Categories

Cleanliness
7.83
Some reviews mentioned cleanliness issues, such as humidity and a small room.
Service
9.3
Many guests praised the staff's kindness and attentiveness.
Location
9.34
Location was frequently highlighted as excellent, with proximity to central attractions.
Room Quality
7.29
Several comments noted outdated facilities and noise issues.
Amenities
8.32
Mixed feedback on amenities, with some positive mentions but also complaints about the gym.
Value for Money
8.78
Guests felt that the pricing was acceptable given the location, despite some shortcomings.
Food and Beverage
8.33
Breakfast received positive remarks, although some improvements were suggested.
Overall Experience
8.8
Generally positive, with a strong emphasis on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:35

Property Description

Stunning Ocean Views and Prime Location
Experience the beauty of Copacabana Beach from the rooftop terrace with a refreshing pool at Windsor Palace Copacabana. Just steps away from the beach and surrounded by trendy shops, this hotel offers the perfect blend of relaxation and convenience.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms equipped with modern bathrooms, cable TV, and minibars. Some rooms even feature partial sea views and balconies for a truly luxurious stay.

Delicious Dining Options and 24-hour Room Service
Indulge in Brazilian and international cuisine at the cozy hotel restaurant or opt for 24-hour room service. With various dining choices within walking distance, culinary adventures await just around the corner.

Ready to experience the best of Copacabana? Book your stay at Windsor Palace Copacabana now!

Important information:

* The hotel offers rates with or without breakfast.

* Note that breakfast prices available at the time of booking are prices per day and per person.

* Please note the booking confirmation voucher. If the voucher informs that there is no meal plan linked to the reserved room, it means that the reservation does not include breakfast. In this case, this service is available as an extra service and must be paid directly at the hotel. Costs are charged per day and per person.

* Please note that the 10% service fee is not included in the reservation price and is charged at check-in for reservations with a refundable policy or charged at any time for reservations with a flexible/nonrefundable policy.

* The hotel reserves the right to charge the entire stay including 10% service charge at any time after booking in cases of flexible/nonrefundable policy.

* Regarding the request for reversals of undue charges, the guest must contact the hotel directly.

* The hotel accepts cash (in cash), debit card (national cards) or credit card (Visa, Mastercard, Amex and Elo - national or international) as payment methods. We do not accept checks as a form of payment.

* In cases of payment in installments, only credit cards issued in Brazil will be accepted. Extra hosting costs cannot be paid in installments under any circumstances.

* Crib or extra bed are available subject to hotel availability. Only in cases of reservations made for a triple room, crib or extra bed is confirmed.

* According to art. 82 of the Statute of the Child and Adolescent, accommodations of minors under 18 requires the accompaniment of a parent or legal representative. The minor must present the identity card or birth certificate as well as written authorization from those responsible and authenticated by a notary.

* Arrivals expected in the morning, before the regular check-in time (ECI), pre-registration will be necessary, which guarantees the availability of the apartment upon the guest's arrival and will imply a full charge of one more night. For check-outs before 6:00 pm, we will charge an additional 50% (LCO) of the full daily rate and 100% (LCO) for departures after 6:00 pm. Prior consultation with the hotel regarding availability is required.

*Attention to the Details of Your Stay: The images presented correspond to the category of the chosen apartment, guaranteeing the same quality and comfort that you expect. However, the view may vary depending on the floor of the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GIG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children up to and including 10 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs BRL 50 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3084 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
A
Ajoqué • extended_group • se
8
Cons:

Breakfast could be better. You will find exact the same options every day.

2026-03-14 • via Nuitee
K
Katia • couple • cr
9
Muy buena.
Pros:

El personal es muy amable, la cama super cómoda y el desayuno muy completo. Todos los días arreglan la habitación y la ubicación es perfecta. El día de ingreso como la habitación estaba lista nos dejaron entrar temprano.

Cons:

Por las noches había un poco de ruido en la calle y se podía escuchar las voces de la habitación continua.

2026-03-14 • via Nuitee
L
Luís Vitorio • family_with_children • br
8
2026-03-13 • via Nuitee
R
Renan • couple • br
7
Custo benefício duvidoso
Pros:

Enxoval bom e cortinas eficazes.

Cons:

Quartos com zero acústica (barulho muito cedo na manhã nos corredores), café da manhã todos os dias a mesma coisa, hotel precisa urgente de um retrofit.
Moveis e papéis de parede bem antigos.
Resumindo, não vale o preço que cobra.

2026-03-13 • via Nuitee
L
Lisa • solo_traveller • gb
9
Great 3 day stay.
Pros:

Great view from rooftop, room was very clean and great balcony. Safety deposit box.

2026-03-12 • via Nuitee
K
Krastyo • couple • gb
10
Great location. 5 mins walk to Copacabana beach. Loved it
Pros:

Location, facilities and the staff who were always so friendly and helpful

Cons:

Breakfast could be better in terms of variety

2026-03-10 • via Nuitee
W
Wan Ju • couple • tw
10
2026-03-10 • via Nuitee
A
Andrea Motta • solo_traveller • br
8
Pros:

Localização perfeita, do lado da praia e vários restaurantes e lojas. Quarto e banheiro espaçosos e limpos, cama confortável, chuveiro forte. Café da manhã muito bom.

Cons:

Falta de flexibilidade com check-in adiantado ou late checkout, mesmo pagando a mais. Cheguei cedo como havia informado anteriormente e pedi um chuveiro para me trocar, mas me indicaram o banheiro da piscina que é aberto, unisex e não tem como fechar a porta! Esperei mais de 5 horas para conseguir entrar no quarto e tomar um banho no hotel.

2026-03-10 • via Nuitee
A
Amanda • couple • br
4
Não volto
Pros:

Limpeza

Cons:

O quarto possuía muitos problemas! Ar condicionado não funcionava, tv não funcionava e o banheiro não é tão bom

2026-03-10 • via Nuitee
A
andrea • couple • it
8
2026-03-10 • via Nuitee
M
Michaela • solo_traveller • cz
3
not recommended
Pros:

The only great thing about this hotel is their staff and also the rooftop with the pool.

Cons:

I got a different room than on the pictures on booking.Really small room with a bathroom, really dark room, really old furniture. Probably one of the worst hotels I stayed in my entire life.The room was not ready on my arrival at 9 pm.

2026-03-09 • via Nuitee
M
Maria del Rosario • couple • ar
10
Bien
Pros:

Comodidad de la cama, ubicacion, desayuno variado

Cons:

No proveian suficiente shampoo. Cuando solicite acondicionador, me daban crema corporal. Paso en varias ocaciones

2026-03-09 • via Nuitee
F
Flavia • family_with_children • br
10
Pros:

Tudo muito bom !

2026-03-09 • via Nuitee
M
Mikhail • family_with_children • ru
10
Pros:

Прекрасное расположение на второй линии от знаменитого пляжа Копакабана. Уютный чистый номер с удобной кроватью. Кондиционер в номере. Ежедневная уборка. Хорошие завтраки. Вежливый персонал. Останавливался в дни Карнавала 2026 года, при этом ночью было тихо как в отеле, так и на улице, куда выходили окна номера, спалось очень хорошо даже с приоткрытым окном. Рекомендую этот отель.

2026-03-08 • via Nuitee
A
Agata • family_with_children • pl
9
2026-03-07 • via Nuitee
J
Johanna • family_with_children • nl
8
Pros:

Short walk from the beach and many restaurants around.

Cons:

Pool area, not really any view and could do with an upgrade on furniture.

2026-03-07 • via Nuitee
S
Serge • extended_group • ch
8
2026-03-07 • via Nuitee
S
Silvia Fernanda Ester • family_with_children • ar
10
Pros:

Todo perfecto, personal amable, habitaciones cómodas, y la ubicación perfecto.

2026-03-07 • via Nuitee
A
AndreSantiago34 • family_with_children • es
9
Pros:

Desayuno buffet muy completo con variedad de frutas, cereales, embutido, dulces y salados.
Ubicación en segunda playa de Copacabana cerca de restaurantes , farmacias, supermercados.
El personal excelente y muy servicial

Cons:

El área de la piscina era muy reducido contaba solo con 3 hamacas , estaría bien que tuviera alguna más .

2026-03-07 • via Nuitee
P
Pereira • couple • mz
8
Pros:

Simpatia dos funcionários

Cons:

Podem fazer melhor na limpeza

2026-03-06 • via Nuitee