Magnuson Hotel Jacksonville Downtown

Hotels
•
Magnuson Hotels
5.8 (553 reviews)
2228 Pillips Highway , Jacksonville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Fax/photocopying
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
Fire extinguishers
See all facilities

Review Highlights

Pros:
Nice staff
Affordable price
Cons:
Dirty rooms
Maintenance issues

Categories

Cleanliness
3.44
Numerous reviews indicated serious cleanliness issues including dirty sheets, insects, and general filth.
Service
7.41
Staff was mentioned as nice and polite, though service quality was not consistently highlighted.
Location
7.45
Some guests mentioned the location as quiet, though there are concerns about surrounding activities.
Room Quality
4.4
Several issues were noted regarding the condition of rooms; many described various maintenance and cleanliness problems.
Amenities
5.43
Mixed feelings; some guests appreciated available features, but the absence of promised amenities (like a pool) affected perceptions.
Value for Money
6.39
Value was generally acceptable for a budget hotel, but significant issues detracted from overall value.
Food and Beverage
6.44
A few comments noted positive experiences with breakfast options, but dissatisfaction was noted overall.
Overall Experience
5.41
Many guests expressed dissatisfaction with their overall experience due to various issues, while others had positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:46

Property Description

Convenient Location
Located just off Interstate 95, the Magnuson Hotel in Jacksonville is the perfect choice for travelers looking to explore the city. With easy access to the Cruise Ship Port and local beaches, guests can enjoy all that Jacksonville has to offer.

Comfortable Accommodations
Each room at the Magnuson Hotel Jacksonville is equipped with modern amenities such as free Wi-Fi, cable TV, a coffee maker, microwave, and refrigerator. Whether you're here for business or leisure, our rooms provide a comfortable and convenient stay.

Nearby Attractions
Explore the vibrant cultural scene of Jacksonville with attractions like the Museum of Contemporary Art just 3 miles away, and the Jacksonville Zoo and Gardens 11 miles from the hotel. Experience the best of the city during your stay at Magnuson Hotel Jacksonville.

Book your stay now and make the most of your Jacksonville experience at Magnuson Hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.8
Based on 553 reviews
Cleanliness: 3.44
Service: 7.41
Location: 7.45
Room Quality: 4.4
Amenities: 5.43
Value for Money: 6.39
Food and Beverage: 6.44
Overall Experience: 5.41
O
Otezra • couple • us
10
2026-04-18 • via Nuitee
O
Otezra • couple • us
10
2026-04-18 • via Nuitee
M
Michael • solo_traveller • us
8
2026-04-16 • via Nuitee
M
michael • family_with_children • us
5
2026-04-09 • via Nuitee
T
tycherrie • family_with_children • us
10
2026-04-09 • via Nuitee
N
Nkchruma • solo_traveller • us
1
Rooms were not clean
Pros:

Nothing

Cons:

Room was not clean

2026-04-06 • via Nuitee
J
Joneisha • solo_traveller • us
10
2026-04-01 • via Nuitee
J
Joneisha • solo_traveller • us
10
2026-04-01 • via Nuitee
J
Joneisha • solo_traveller • us
10
2026-04-01 • via Nuitee
E
Evins • couple • us
1
2026-03-30 • via Nuitee
M
Marcelo • family_with_children • br
4
Custo benefício ruim.
Pros:

Localização

Cons:

Cheiro de cigarro muito forte

2026-03-30 • via Nuitee
K
King • extended_group • us
8
Pros:

Over all .. great rooms are

Cons:

Traffic noise near the highway

2026-03-30 • via Nuitee
L
LaShonda • family_with_children • us
1
Don’t stay here unless you’re desperate or need something cheap and don’t mind roaches all over the place.
Pros:

It was available last minute during spring break, the staff was very nice.

Cons:

Our room was covered with roaches, the bed had black hair in it, and the pillow were like concrete slabs with pillow cases.

2026-03-29 • via Nuitee
K
Kazwell • family_with_children • us
8
2026-03-25 • via Nuitee
W
Walker • extended_group • us
10
2026-03-23 • via Nuitee
L
London • family_with_children • us
10
2026-03-22 • via Nuitee
L
Lingenfelter • family_with_children • us
8
Pros:

I had my own food so didn't eat breakfast but I did have coffee in the morning and the lady overseeing breakfast was very kind and attentive and quickly made more coffee if it was noticed to be out

Cons:

The tubs were not clean they had slip grips on the floor of the tub and when the water came on the slip grip came up and you could see nothing but black nasty build up

2026-03-22 • via Nuitee
D
Dess • extended_group • us
1
Horrible I didn’t like it
Cons:

Everything

2026-03-20 • via Nuitee
J
Joseline • couple • us
9
Pros:

I wasn’t up in time for the breakfast, but my stay was great compared to the night before at a different hotel

Cons:

Then I had to wait a little long to check in other than that everything was good

2026-03-19 • via Nuitee
M
Minerva • couple • us
2
Horrible
Pros:

Nada

Cons:

Al llegar me indicaron que había separado dos habitaciones cuando en realidad había separado una sola habitación, aún indicando que solo era una habitación me hicieron el cobro de dos habitaciones y en la confirmación decía que era una sola habitación. En adición la habitación estaba sucia y tenía cucarachas.

2026-03-19 • via Nuitee