Magnuson Hotel Jacksonville Downtown

Hotels
•
Magnuson Hotels
5.8 (614 reviews)
2228 Pillips Highway , Jacksonville , US
+1 904-396-4090

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Nice staff
Affordable price
Cons:
Dirty rooms
Maintenance issues

Categories

Cleanliness
3.44
Numerous reviews indicated serious cleanliness issues including dirty sheets, insects, and general filth.
Service
7.41
Staff was mentioned as nice and polite, though service quality was not consistently highlighted.
Location
7.45
Some guests mentioned the location as quiet, though there are concerns about surrounding activities.
Room Quality
4.4
Several issues were noted regarding the condition of rooms; many described various maintenance and cleanliness problems.
Amenities
5.43
Mixed feelings; some guests appreciated available features, but the absence of promised amenities (like a pool) affected perceptions.
Value for Money
6.39
Value was generally acceptable for a budget hotel, but significant issues detracted from overall value.
Food and Beverage
6.44
A few comments noted positive experiences with breakfast options, but dissatisfaction was noted overall.
Overall Experience
5.41
Many guests expressed dissatisfaction with their overall experience due to various issues, while others had positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:46

Property Description

Convenient Location
Located just off Interstate 95, the Magnuson Hotel in Jacksonville is the perfect choice for travelers looking to explore the city. With easy access to the Cruise Ship Port and local beaches, guests can enjoy all that Jacksonville has to offer.

Comfortable Accommodations
Each room at the Magnuson Hotel Jacksonville is equipped with modern amenities such as free Wi-Fi, cable TV, a coffee maker, microwave, and refrigerator. Whether you're here for business or leisure, our rooms provide a comfortable and convenient stay.

Nearby Attractions
Explore the vibrant cultural scene of Jacksonville with attractions like the Museum of Contemporary Art just 3 miles away, and the Jacksonville Zoo and Gardens 11 miles from the hotel. Experience the best of the city during your stay at Magnuson Hotel Jacksonville.

Book your stay now and make the most of your Jacksonville experience at Magnuson Hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Guest Reviews

5.8
Based on 614 reviews
Cleanliness: 3.44
Service: 7.41
Location: 7.45
Room Quality: 4.4
Amenities: 5.43
Value for Money: 6.39
Food and Beverage: 6.44
Overall Experience: 5.41
N
Nathan • extended_group • us
3
2026-09-18 • via Nuitee
B
Brione • couple • us
9
2026-09-17 • via Nuitee
M
Monette • family_with_children • ge
1
It was horrible
Pros:

Nothing at all

Cons:

I didn’t feel safe, room was not usable or emaculate.. It was really a bad area , and the online pictures were very deceiving..

2026-09-16 • via Nuitee
R
Raul E • couple • us
1
Pros:

Nothing

Cons:

Dirty room with bad smell

2026-09-16 • via Nuitee
R
Regan • family_with_children • us
1
You get what you pay for , I went there to quickly leave
Pros:

Absolutely nothing. This place is for homeless people , it’s very sad, this place does no need to be on booking for people trying to stay for vacation

Cons:

This whole place needs torn down and rebuilt

2026-09-10 • via Nuitee
V
Vinas • solo_traveller • us
7
Pros:

Comfortable for the price.

Cons:

The location and smell of cigarettes

2026-09-10 • via Nuitee
V
Vinas • solo_traveller • us
6
Comfort in the hoods
Pros:

The rooms were cleaned well and worth the price. I recommend it for someone looking to get a bargain as your passing through but not for a family on vacation.

Cons:

Even though my room was non smoking you can smell cigarettes in the room. The part of town it's located is rough too but it's worth the price for a quick passing through customer.

2026-09-10 • via Nuitee
M
Marvin • solo_traveller • us
5
Pros:

The price was OK, but I guess as they say you get what you pay for

Cons:

Air-conditioning was leaking

2026-09-08 • via Nuitee
A
Anthony • solo_traveller • us
1
Pros:

Breakfast was okay

Cons:

The rooms of rundown mold everywhere and not to mention a lot about having a pool

2026-09-07 • via Nuitee
G
Gordon • solo_traveller • us
8
2026-09-03 • via Nuitee
C
Christine • family_with_children • us
10
Pros:

Everything nothing i didn't like

Cons:

Everything was good

2026-08-30 • via Nuitee
J
Joshua • couple • us
1
2026-08-25 • via Nuitee
K
Kentry • solo_traveller • us
10
2026-08-23 • via Nuitee
K
Kentry • solo_traveller • us
10
2026-08-23 • via Nuitee
T
Tauni • extended_group • us
4
Pros:

I like the front desk staff for both day and night. I had a pleasant and simple experience with both shifts.

Cons:

Cold coffee, no real fixing or anything so could be a lot type of occupant even though it’s a good thing kind of secure with the entry using the breakfast pass awarded during check-in. Cleaning cleaning staff seem to have no idea what’s going on. Very disappointing on hospice care.

2026-08-22 • via Nuitee
J
Josef Frankenberger • solo_traveller • de
8
2026-08-19 • via Nuitee
P
Pierce • family_with_children • us
8
Cons:

I didn’t like it how the stairs to get up to my room where so far away

2026-08-14 • via Nuitee
D
diamante • solo_traveller • it
4
2026-08-13 • via Nuitee
S
Shirley • solo_traveller • us
3
2026-08-13 • via Nuitee
R
Raphael • solo_traveller • de
5
Pros:

Die Freundlichkeit an der Rezeption

Cons:

In unserer Badewanne lag noch ein schmutziger Lappen,was total eckelhaft war. Die Betten stanken nach Pommes

2026-08-04 • via Nuitee