Magnuson Hotel Jacksonville Downtown

Hotels
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Magnuson Hotels
5.8 (599 reviews)
2228 Pillips Highway , Jacksonville , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Nice staff
Affordable price
Cons:
Dirty rooms
Maintenance issues

Categories

Cleanliness
3.44
Numerous reviews indicated serious cleanliness issues including dirty sheets, insects, and general filth.
Service
7.41
Staff was mentioned as nice and polite, though service quality was not consistently highlighted.
Location
7.45
Some guests mentioned the location as quiet, though there are concerns about surrounding activities.
Room Quality
4.4
Several issues were noted regarding the condition of rooms; many described various maintenance and cleanliness problems.
Amenities
5.43
Mixed feelings; some guests appreciated available features, but the absence of promised amenities (like a pool) affected perceptions.
Value for Money
6.39
Value was generally acceptable for a budget hotel, but significant issues detracted from overall value.
Food and Beverage
6.44
A few comments noted positive experiences with breakfast options, but dissatisfaction was noted overall.
Overall Experience
5.41
Many guests expressed dissatisfaction with their overall experience due to various issues, while others had positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:46

Property Description

Convenient Location
Located just off Interstate 95, the Magnuson Hotel in Jacksonville is the perfect choice for travelers looking to explore the city. With easy access to the Cruise Ship Port and local beaches, guests can enjoy all that Jacksonville has to offer.

Comfortable Accommodations
Each room at the Magnuson Hotel Jacksonville is equipped with modern amenities such as free Wi-Fi, cable TV, a coffee maker, microwave, and refrigerator. Whether you're here for business or leisure, our rooms provide a comfortable and convenient stay.

Nearby Attractions
Explore the vibrant cultural scene of Jacksonville with attractions like the Museum of Contemporary Art just 3 miles away, and the Jacksonville Zoo and Gardens 11 miles from the hotel. Experience the best of the city during your stay at Magnuson Hotel Jacksonville.

Book your stay now and make the most of your Jacksonville experience at Magnuson Hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.8
Based on 599 reviews
Cleanliness: 3.44
Service: 7.41
Location: 7.45
Room Quality: 4.4
Amenities: 5.43
Value for Money: 6.39
Food and Beverage: 6.44
Overall Experience: 5.41
J
Johnson • solo_traveller • us
9
Peaceful and quiet
Pros:

Awesome

2026-07-13 • via Nuitee
K
Keagle • solo_traveller • us
6
Cons:

Online it's said it had a pool get to property no pool false advertisement

2026-07-13 • via Nuitee
J
Joe • couple • us
7
2026-07-10 • via Nuitee
D
Daniel • family_with_children • us
1
2026-07-09 • via Nuitee
L
Lenette • extended_group • us
1
Pros:

Suggestions

Cons:

Double booked had no rooms under construction to many non stayers on premises and hanging around window and hotel workers asking for tips at window

2026-07-09 • via Nuitee
H
Haylee • family_with_children • us
6
My day was all right. There is some odds and ends about this place but for the price it’s definitely something you get w
Pros:

Some good traits about staying in this hotel is that the staff was pretty nice. We didn’t have an issue with other tenants. In the rooms were not as bad as other people said in the comments.

Cons:

Some stuff that we didn’t like about staying at this hotel is that when we got there check-in was not until three and we arrived at 1 o’clock when I was told over the phone that we can clock in at any time. The pool was closed and was not open the whole time that we were there but that could be because it rained. It is very close to the highway so keep that in mind you’re going to hear an ambulance and police and other traffic. The toilet stayed clogged the whole time we were there in the shower dripped all night long. The AC does not work as good as I thought it would. The walls are dirty and there is just dirt everywhere.

2026-07-06 • via Nuitee
C
chiquita • extended_group • us
5
ok
Pros:

i like that it’s a store near by and the wi-fi was ok this time with staying

Cons:

the tv kept cutting off every 30 minutes there where NO CLEAN ROOMS UPON ME AND MY CLIENTS ARRIVAL AT THE HOTEL @ almost 4pm the front desk had no clean rooms and had multiple people waiting for clean rooms

2026-07-02 • via Nuitee
S
Sabrina • couple • us
5
Too much noise
Pros:

The agent was nice

Cons:

The area the room no pool like it said it had the room were dirty

2026-06-29 • via Nuitee
A
Ada • couple • us
1
2026-06-27 • via Nuitee
K
Kamil • extended_group • us
6
2026-06-24 • via Nuitee
A
Alexis • family_with_children • us
1
2026-06-23 • via Nuitee
P
pinzon • solo_traveller • us
2
2026-06-13 • via Nuitee
S
Stephanie • couple • us
1
Not cheap enough for how bad it was. Staff was nice. Poorly maintained property.
Cons:

Loaded with Roaches. Room was dirty. Pool out of service for remodel. Odd smelling rooms. Mold.

2026-06-07 • via Nuitee
R
RAHUL • family_with_children • in
4
2026-06-06 • via Nuitee
S
Shirley • solo_traveller • us
7
Pros:

Location

Cons:

Desk clerk was rude at check out

2026-06-06 • via Nuitee
A
Arianne • couple • us
10
2026-06-06 • via Nuitee
W
Wendy • couple • us
10
2026-06-01 • via Nuitee
T
Turner • couple • us
8
Pros:

Didn’t eat

Cons:

Not a thing

2026-05-25 • via Nuitee
R
Rocio • couple • us
6
2026-05-21 • via Nuitee
D
Devore • couple • us
10
2026-05-20 • via Nuitee