Magnuson Hotel Jacksonville Downtown

Hotels
•
Magnuson Hotels
5.8 (614 reviews)
2228 Pillips Highway , Jacksonville , US
+1 904-396-4090

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Nice staff
Affordable price
Cons:
Dirty rooms
Maintenance issues

Categories

Cleanliness
3.44
Numerous reviews indicated serious cleanliness issues including dirty sheets, insects, and general filth.
Service
7.41
Staff was mentioned as nice and polite, though service quality was not consistently highlighted.
Location
7.45
Some guests mentioned the location as quiet, though there are concerns about surrounding activities.
Room Quality
4.4
Several issues were noted regarding the condition of rooms; many described various maintenance and cleanliness problems.
Amenities
5.43
Mixed feelings; some guests appreciated available features, but the absence of promised amenities (like a pool) affected perceptions.
Value for Money
6.39
Value was generally acceptable for a budget hotel, but significant issues detracted from overall value.
Food and Beverage
6.44
A few comments noted positive experiences with breakfast options, but dissatisfaction was noted overall.
Overall Experience
5.41
Many guests expressed dissatisfaction with their overall experience due to various issues, while others had positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:46

Property Description

Convenient Location
Located just off Interstate 95, the Magnuson Hotel in Jacksonville is the perfect choice for travelers looking to explore the city. With easy access to the Cruise Ship Port and local beaches, guests can enjoy all that Jacksonville has to offer.

Comfortable Accommodations
Each room at the Magnuson Hotel Jacksonville is equipped with modern amenities such as free Wi-Fi, cable TV, a coffee maker, microwave, and refrigerator. Whether you're here for business or leisure, our rooms provide a comfortable and convenient stay.

Nearby Attractions
Explore the vibrant cultural scene of Jacksonville with attractions like the Museum of Contemporary Art just 3 miles away, and the Jacksonville Zoo and Gardens 11 miles from the hotel. Experience the best of the city during your stay at Magnuson Hotel Jacksonville.

Book your stay now and make the most of your Jacksonville experience at Magnuson Hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Guest Reviews

5.8
Based on 614 reviews
Cleanliness: 3.44
Service: 7.41
Location: 7.45
Room Quality: 4.4
Amenities: 5.43
Value for Money: 6.39
Food and Beverage: 6.44
Overall Experience: 5.41
V
Valentina • couple • ar
1
2026-10-30 • via Nuitee
K
Kenyatta • solo_traveller • us
5
Clean but fugly!
Pros:

I loved the front office staff; he was pleasant and helpful.

Cons:

Before anything, this fugly room was super clean and critter-free!! I received information that this was a new establishment but upon my arrival, I discovered it was just a name change. The room was completely rusted, even the ironing board, outdated, patched up, and just an eyesore…

2026-10-29 • via Nuitee
T
TheHaliwaSaponi7 • family_with_children • us
7
Decent for a Night
Pros:

I liked that there were no bugs and the microwave and fridge worked fine. Also, the water was super hot but the water pressure was on the low side.

Cons:

The location was a bit noisy until late into the night due to it being a main corridor so there was constant speeding, loud cars and just people in general walking by outside but nothing crazy. One child on the back end of the building kept stomping back and forth until around 10pm but it was otherwise uneventful. Since we are not from FL but are relocating, we decided to take a late night stroll and the area was quiet, streets well kept. A 24 convenience store is within walking distance. The rooms themselves are great in a pinch and an ok price but the lights seemed a bit raggedy but all worked except the reading light on my side. We had reserved the room so arrival was smooth and took only a minute or two to check in. They do have a strict policy about staying for 7 days or less since they're not extended stay.

2026-10-29 • via Nuitee
T
Trombly • solo_traveller • us
7
David was awesome from the start at check in very helpful
Pros:

I like the staff members here there all friendly and helpful
Clean room comfy bed..

2026-10-28 • via Nuitee
M
Michael • couple • us
8
2026-10-22 • via Nuitee
S
Sandra • solo_traveller • us
4
2026-10-21 • via Nuitee
J
Joanna • solo_traveller • us
1
Horrible and scary!
Pros:

The management was rude and every time I went to the office to talk to someone the person was asleep! When I knocked on the window to talk with the lady she was very rude!!!
Room was dirty and smelled bad! Thank the Good Lord it was only for one night and I brought some Lysol with me! It was nothing like the pictures online!

Cons:

Actually the question should be what did I like!

2026-10-18 • via Nuitee
V
Vladimir • couple • us
2
2026-10-15 • via Nuitee
L
Lumpy • solo_traveller • us
3
2026-10-10 • via Nuitee
C
Campbell • couple • us
1
Would not go back
Pros:

Staff

Cons:

Old not updated

2026-10-09 • via Nuitee
C
Christine • family_with_children • us
10
Pros:

Everything

2026-10-08 • via Nuitee
N
Nathan • extended_group • us
3
2026-09-18 • via Nuitee
B
Brione • couple • us
9
2026-09-17 • via Nuitee
R
Raul E • couple • us
1
Pros:

Nothing

Cons:

Dirty room with bad smell

2026-09-16 • via Nuitee
M
Monette • family_with_children • ge
1
It was horrible
Pros:

Nothing at all

Cons:

I didn’t feel safe, room was not usable or emaculate.. It was really a bad area , and the online pictures were very deceiving..

2026-09-16 • via Nuitee
R
Regan • family_with_children • us
1
You get what you pay for , I went there to quickly leave
Pros:

Absolutely nothing. This place is for homeless people , it’s very sad, this place does no need to be on booking for people trying to stay for vacation

Cons:

This whole place needs torn down and rebuilt

2026-09-10 • via Nuitee
V
Vinas • solo_traveller • us
6
Comfort in the hoods
Pros:

The rooms were cleaned well and worth the price. I recommend it for someone looking to get a bargain as your passing through but not for a family on vacation.

Cons:

Even though my room was non smoking you can smell cigarettes in the room. The part of town it's located is rough too but it's worth the price for a quick passing through customer.

2026-09-10 • via Nuitee
V
Vinas • solo_traveller • us
7
Pros:

Comfortable for the price.

Cons:

The location and smell of cigarettes

2026-09-10 • via Nuitee
M
Marvin • solo_traveller • us
5
Pros:

The price was OK, but I guess as they say you get what you pay for

Cons:

Air-conditioning was leaking

2026-09-08 • via Nuitee
A
Anthony • solo_traveller • us
1
Pros:

Breakfast was okay

Cons:

The rooms of rundown mold everywhere and not to mention a lot about having a pool

2026-09-07 • via Nuitee