ibis Guarulhos Aeroporto

Hotels
•
ibis
7.8 (3924 reviews)
Rua General Osório, 19 , Guarulhos , br

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Café da manhã bom
Conforto e limpeza
Atendimento
Localização boa
Cons:
Preço da água muito caro
Localização muito ruim
Quarto mofado
Cheiro ruim

Categories

Cleanliness
6.55
Some reviews mention issues with cleanliness and odor.
Service
8.55
Positive sentiments about staff attentiveness and helpfulness.
Location
8.05
Reported as good location for accessing the airport and nearby services.
Room Quality
7.55
Mixed reviews with mentions of comfort but some complaints about beds.
Amenities
7.55
Basic amenities available, but some guests noted areas for improvement.
Value for Money
8.05
Generally considered good value, particularly for the location.
Food and Beverage
8.55
Positive feedback about breakfast and food options.
Overall Experience
7.55
Generally good experience, though some noted specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:18

Property Description

Convenient Location
Hotel ibis Guarulhos Aeroporto is strategically situated just 9 km from Guarulhos International Airport and a short distance from Guarulhos City Centre, offering easy access to both the airport and local attractions.

Modern Amenities
Each room at Hotel ibis Guarulhos Aeroporto features contemporary furnishings, air conditioning, and complimentary internet access, ensuring a comfortable stay for all guests.

Dining and Entertainment
Guests can indulge in a variety of dishes at the hotel's restaurant, unwind with drinks at the bar, and explore nearby dining and entertainment options, making it a perfect choice for both leisure and business travelers.

Ready to experience convenience and comfort at Hotel ibis Guarulhos Aeroporto? Book your stay now for a memorable trip.

Important information:

Please contact the hotel for information about transfer service, subject to availability.

Please note that the hotel will only accept one dog, up to 15 kg, with its vaccination card. The hotel will charge an extra fee of BRL50. Please contact the hotel after booking to make a request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for R$ 100 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3924 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 7.55
S
sandrileide • solo_traveller • pt
10
2026-05-09 • via Nuitee
D
Douglas • solo_traveller • br
10
2026-05-08 • via Nuitee
T
Tereza Cristina de Godoy Pereira Toledo Piza e Almeida • couple • br
8
Foi o esperava
Pros:

Café da manhã melhorou

Cons:

As toalhas do banheiro como toalhas de rosto que não tem.

2026-05-07 • via Nuitee
F
Frederico • extended_group • br
10
2026-05-07 • via Nuitee
D
Diani • solo_traveller • br
8
2026-05-06 • via Nuitee
H
Humberto • solo_traveller • br
8
Pros:

Localização, transfer

Cons:

Sempre muito lotado, funcionários se perdem as vezes.

2026-05-06 • via Nuitee
J
Javed • solo_traveller • pk
8
2026-05-05 • via Nuitee
R
Rejane • extended_group • br
10
Tranquila
Pros:

Espaço e conforto bom
Chuveiro é excelente café da manhã

Cons:

Nada consta

2026-05-04 • via Nuitee
S
Saulo Augusto • family_with_children • br
9
Foi muito bom, excelente café da manhã. Recomendo!!!
Pros:

Quando cheguei havia um bilhete de boas vindas junto com um mimo. Isso pra mim foi inédito!

Cons:

Quando cheguei ao hotel o cheiro que estava no lobby e no elevador não era agradável…. Tipo cheiro de peixe

2026-05-04 • via Nuitee
K
KAMILLA • couple • br
9
2026-05-04 • via Nuitee
L
Lourdes • solo_traveller • br
8
2026-05-04 • via Nuitee
R
Rosa • solo_traveller • us
8
2026-05-04 • via Nuitee
T
Tatiane • solo_traveller • br
10
Ótima
Pros:

Ampla, limpa, carrinho para subir com as malas, café da manhã perfeito

2026-05-03 • via Nuitee
A
Andréa • solo_traveller • br
10
2026-05-03 • via Nuitee
A
Antonio • solo_traveller • br
9
2026-05-02 • via Nuitee
R
Rafaela • solo_traveller • br
9
2026-05-01 • via Nuitee
X
XIUQIN • solo_traveller • br
10
2026-05-01 • via Nuitee
A
Attos • solo_traveller • br
10
2026-05-01 • via Nuitee
A
Anderson • couple • br
1
Tem opção melhor
Pros:

Quarto limpo, mas a cama é muito simples e desconfortável

Cons:

Os funcionários da recepção são péssimos! Atendem com desprezo os clientes e mal cumprimentam.

2026-04-30 • via Nuitee
M
Moises • solo_traveller • br
10
2026-04-30 • via Nuitee