ibis Guarulhos Aeroporto

Hotels
•
ibis
7.8 (3819 reviews)
Rua General Osório, 19 , Guarulhos , br

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Café da manhã bom
Conforto e limpeza
Atendimento
Localização boa
Cons:
Preço da água muito caro
Localização muito ruim
Quarto mofado
Cheiro ruim

Categories

Cleanliness
6.55
Some reviews mention issues with cleanliness and odor.
Service
8.55
Positive sentiments about staff attentiveness and helpfulness.
Location
8.05
Reported as good location for accessing the airport and nearby services.
Room Quality
7.55
Mixed reviews with mentions of comfort but some complaints about beds.
Amenities
7.55
Basic amenities available, but some guests noted areas for improvement.
Value for Money
8.05
Generally considered good value, particularly for the location.
Food and Beverage
8.55
Positive feedback about breakfast and food options.
Overall Experience
7.55
Generally good experience, though some noted specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:18

Property Description

Convenient Location
Hotel ibis Guarulhos Aeroporto is strategically situated just 9 km from Guarulhos International Airport and a short distance from Guarulhos City Centre, offering easy access to both the airport and local attractions.

Modern Amenities
Each room at Hotel ibis Guarulhos Aeroporto features contemporary furnishings, air conditioning, and complimentary internet access, ensuring a comfortable stay for all guests.

Dining and Entertainment
Guests can indulge in a variety of dishes at the hotel's restaurant, unwind with drinks at the bar, and explore nearby dining and entertainment options, making it a perfect choice for both leisure and business travelers.

Ready to experience convenience and comfort at Hotel ibis Guarulhos Aeroporto? Book your stay now for a memorable trip.

Important information:

Please contact the hotel for information about transfer service, subject to availability.

Please note that the hotel will only accept one dog, up to 15 kg, with its vaccination card. The hotel will charge an extra fee of BRL50. Please contact the hotel after booking to make a request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for R$ 100 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3819 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 7.55
I
Ignacio Arbiza • family_with_children • uy
10
2026-03-14 • via Nuitee
N
NATHANAEL • couple • br
8
Boa estadía
Pros:

Limpeza do quarto

Cons:

Um pouco apertado

2026-03-14 • via Nuitee
H
Hideraldo • extended_group • br
4
Decepcionante
Pros:

O atendimento da equipe de recepção

Cons:

Um cheiro forte de mofo no apartamento e de esgoto no banheiro.

2026-03-14 • via Nuitee
P
Polak • family_with_children • pl
8
2026-03-13 • via Nuitee
W
Wellington Bruno • couple • br
4
Decepcionante
Pros:

Localização é muito boa

Cons:

Grande parte dos funcionários são extremamente rudes, exceções de um ou outro, fomos colocados em um quarto para PCD, sem nenhum aviso prévio de troca, sendo que pagamos pelo quarto standard, estrutura do prédio e do quarto muito decepcionante vindo do grupo ibis, que tem ótimo hotéis, saiu para nunca mais voltar.

2026-03-13 • via Nuitee
J
Joceli Frankonis • family_with_children • br
10
2026-03-12 • via Nuitee
M
Marcelo Dias dos • solo_traveller • br
8
2026-03-09 • via Nuitee
A
ALFREDO ALEJANDRO • family_with_children • ar
10
2026-03-09 • via Nuitee
M
Mario • family_with_children • pe
5
Pros:

Das Personal

Cons:

Die Lage
Nicht sauber
Schlechte Flughafentransfer und nicht gratis

2026-03-08 • via Nuitee
L
Lazaro Escarso Junior • solo_traveller • br
10
Maravilhoso
Pros:

Foi tudo muito legal 😎

Cons:

De nada, foi tudo perfeito.

2026-03-08 • via Nuitee
R
Robson • solo_traveller • br
9
2026-03-07 • via Nuitee
R
Robson • couple • br
9
2026-03-07 • via Nuitee
L
Lara Yanel • family_with_children • uy
7
cumple para una estadía de unas horas de escala
Pros:

la comodidad que está cerca del aeropuerto

Cons:

el personal no es muy amable. Nadie habla ni inglés ni español

2026-03-06 • via Nuitee
A
Adriana • couple • br
8
Custo benefício ótimo
Pros:

Tudo perfeito, para dormir umas horinhas ali… nao fosse o susto de acordar com o banheiro alagado todinho

Cons:

Banheiro alagou

2026-03-06 • via Nuitee
V
Vargas • family_with_children • br
7
2026-03-06 • via Nuitee
J
Jair Hoffelder • solo_traveller • br
9
Pros:

OStaff, cafe da manha bem organizado e com variedades

2026-03-06 • via Nuitee
M
MARIA • extended_group • br
10
Hospedagem confortável, excelente localização!!
Pros:

Sim, café da manhã excelente!! Estadia maravilhosa!! Localização excelente, único problema foi o atraso do ônibus que nos levou ao aeroporto...por sorte não perdemos o avião!!

2026-03-03 • via Nuitee
F
Flavio • solo_traveller • br
10
gostei muito
2026-03-02 • via Nuitee
D
Daniela • couple • br
8
2026-03-02 • via Nuitee
E
ERIKA • couple • br
9
Pros:

Custo benefício

Cons:

.

2026-03-01 • via Nuitee