ibis Guarulhos Aeroporto

Hotels
ibis
7.8 (4063 reviews)
Rua General Osório, 19 , Guarulhos , br

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Café da manhã bom
Conforto e limpeza
Atendimento
Localização boa
Cons:
Preço da água muito caro
Localização muito ruim
Quarto mofado
Cheiro ruim

Categories

Cleanliness
6.55
Some reviews mention issues with cleanliness and odor.
Service
8.55
Positive sentiments about staff attentiveness and helpfulness.
Location
8.05
Reported as good location for accessing the airport and nearby services.
Room Quality
7.55
Mixed reviews with mentions of comfort but some complaints about beds.
Amenities
7.55
Basic amenities available, but some guests noted areas for improvement.
Value for Money
8.05
Generally considered good value, particularly for the location.
Food and Beverage
8.55
Positive feedback about breakfast and food options.
Overall Experience
7.55
Generally good experience, though some noted specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:18

Property Description

Convenient Location
Hotel ibis Guarulhos Aeroporto is strategically situated just 9 km from Guarulhos International Airport and a short distance from Guarulhos City Centre, offering easy access to both the airport and local attractions.

Modern Amenities
Each room at Hotel ibis Guarulhos Aeroporto features contemporary furnishings, air conditioning, and complimentary internet access, ensuring a comfortable stay for all guests.

Dining and Entertainment
Guests can indulge in a variety of dishes at the hotel's restaurant, unwind with drinks at the bar, and explore nearby dining and entertainment options, making it a perfect choice for both leisure and business travelers.

Ready to experience convenience and comfort at Hotel ibis Guarulhos Aeroporto? Book your stay now for a memorable trip.

Important information:

Please contact the hotel for information about transfer service, subject to availability.

Please note that the hotel will only accept one dog, up to 15 kg, with its vaccination card. The hotel will charge an extra fee of BRL50. Please contact the hotel after booking to make a request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for R$ 100 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4063 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 7.55
L
lafuente solo_traveller bo
9
2026-07-11 via Nuitee
C
Carlos Toshio family_with_children br
7
2026-07-11 via Nuitee
H
Helena family_with_children br
8
2026-07-11 via Nuitee
M
Marcos Antonio solo_traveller br
10
2026-07-11 via Nuitee
C
Carlos Toshio couple br
7
2026-07-11 via Nuitee
R
Rubens solo_traveller br
10
2026-07-10 via Nuitee
A
Airam couple pt
6
2026-07-09 via Nuitee
S
Sofia solo_traveller br
9
2026-07-09 via Nuitee
F
FERNANDO CASTELO BRANCO family_with_children br
8
Ótima opção para quem precisa de uma noite de sono e café da manhã antes de uma conexão.
Pros:

Café da manhã. Facilidade para chegar no aeroporto.

Cons:

o check-in foi mais demorado do que o normal.

2026-07-09 via Nuitee
J
Jacke Alves family_with_children br
8
O estacionamento é pago a parte da diária Booking.
Pros:

Organização dos recepcionistas. Mesmo chegando às 00:20 estava cheio, porém os funcionários super atenciosos.

Cons:

O estacionamento do hotel É PAGO. Não está incluso na hospedagem mesmo sendo pelo Booking. Eu nunca havia me hospedado pelo Booking e marcando a opção Estacionamento e ter que pagar. R$ 38 por dia.

2026-07-09 via Nuitee
S
Sirlei Moura Mombach couple br
10
2026-07-08 via Nuitee
A
Alexandre c family_with_children br
10
Custo e benefício excelentes
Pros:

Ótima

2026-07-07 via Nuitee
L
Lidiane family_with_children br
8
2026-07-07 via Nuitee
M
maressa daniela solo_traveller br
10
Ótima
Pros:

Excelente e espaçosa

2026-07-07 via Nuitee
B
Bryony couple gb
10
Good stay
Pros:

Great stay for a transit night. Close to the airport (15 min drive) and the hotel provides a regular shuttle service at a small cost. Good buffet breakfast included. Good value for money and would recommend.

2026-07-07 via Nuitee
D
Dayana couple ve
6
Pros:

El lobby

Cons:

El baño

2026-07-07 via Nuitee
R
Rafael Domingues family_with_children br
10
2026-07-06 via Nuitee
F
Fabiane family_with_children br
1
2026-07-06 via Nuitee
G
Gerson family_with_children br
8
2026-07-06 via Nuitee
N
Narciso solo_traveller br
6
Pros:

Espaçoso, bom ambiente.

Cons:

Para ser atendido via whatsap é uma eternidade. Cheguei no aeroporto e enviei mensagem, pois queria o endereço para pegar carro de aplicativo. Ninguem me respondeu mesmo enviando várias msgs. Como ninguem me explicou que cada IBIS tem cores diferentes, acabei pegando a van TRANSFER errada e fui parar no IBSIS BUDGET GUARULHOS. Chegando la me explicaram sobre as cores IBIS AZUL - VERMELHO E VERDE - e claro, eu não estava com reserva no azul, o qual fui. Tive que me deslocar para o IBIS VERMELHO de carro de apalicativo, fato que me atrasou toda minha programação. Fiquei muito chateada. Se depender de mim, continuarei indo para o hotel que sempre ficava.

2026-07-06 via Nuitee