Waterfront Suites Phuket by Centara

Hotels
•
Centara Hotels and Resorts
8.4 (471 reviews)
224/21 Karon Road, Karon Beach, A.Muang, , Karon Beach , TH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location near beach, shops and restaurants
Very friendly and helpful staff
Spacious, large rooms/apartments
Clean rooms and daily servicing reported
Lovely pool
Good for families; repeat guests
Fully equipped kitchens in some units
Cons:
Noise from bars/night music affecting sleep
Hard beds and some uncomfortable sleepers
Property is dated and in need of renovation
Loud or mouldy air-conditioning; AC problems reported
On-site restaurant closed / no breakfast option
Limited resort facilities (no resort bar)
Balcony/AC water leakage and inconsistent shower temperature

Categories

Cleanliness
8.6
Rooms frequently described as clean and serviced daily, though a few guests reported mouldy air-conditioning and recent paint smells.
Service
9.8
Staff repeatedly praised as very friendly, helpful and responsive (reception singled out as excellent; prompt repairs when issues arose).
Location
9.8
Consistently highlighted as an excellent location — close to the beach, restaurants, shops and convenient for families.
Room Quality
6.8
Rooms are spacious and large but several complaints: hard beds, dated furniture, loud air-conditioning, water leakage on balconies and inconsistent shower temperatures.
Amenities
7.2
Pool and apartment kitchens praised, but overall facilities are limited (no resort bar, some say no real resort facilities) and the on-site restaurant was reported closed by some guests.
Value for Money
9
Several guests called it great value (spacious apartments, family-friendly), though a few compared it unfavorably to other hotels in the brand.
Food and Beverage
6.5
Negative remarks: restaurant closure, no breakfast option in some cases and limited on-site F&B offerings; few positives noted.
Overall Experience
9.5
Many guests reported a wonderful stay and would return; overall positive despite noise at night and the property feeling dated for some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 02:48

Property Description

Luxurious Self-Catering Suites with Stunning Views
Located in Phuket, Waterfront Suites Phuket by Centara offers spacious suites with breathtaking views of the pool and Andaman Sea. The property boasts a large outdoor pool, tennis and squash courts, and is conveniently situated just a short drive away from popular destinations like Patong and Phuket Town.

Modern Suites with Private Balconies
The suites at Phuket Waterfront feature floor-to-ceiling glass panels opening to private balconies, each with a unique interior design. Guests can enjoy well-equipped kitchenettes and spacious bathrooms with bathtubs for relaxation.

Relaxation and Recreation
After a day of exploring, guests can unwind in the steam room and sauna, or choose from other leisure activities such as the games room, outdoor hot tub, and fully equipped gym.

Book now to experience luxury and comfort at Waterfront Suites Phuket by Centara!

Important information:

Please note for guests booking room rates with breakfast included, a continental breakfast box (one set per guest) will be provided directly to the guest's room every morning.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

8.4
Based on 471 reviews
Cleanliness: 8.6
Service: 9.8
Location: 9.8
Room Quality: 6.8
Amenities: 7.2
Value for Money: 9
Food and Beverage: 6.5
Overall Experience: 9.5
A
Andreas • solo_traveller • de
8
Cons:

Einrichtung sehr alt und abgewohnt.

2026-09-12 • via Nuitee
ภูวนาจ • solo_traveller • th
8
2026-09-08 • via Nuitee
J
Jenni Proctor • solo_traveller • gb
8
Nice stay give it a try
Pros:

Location perfect everything is so close to you
Staff very helpful
Pool was good
Rooms are spacious

Cons:

The fact they had renovation on while we stayed and wasn't made aware till we arrived
Spoiled the peace and quite around you
No bar or anywhere to grab a drink
Air-conditioning hit and miss worked when it wanted and leaked everywhere
Came to fix when reported
Can't sit on balcony has the fans blow hot air out and are noisy

2026-09-05 • via Nuitee
I
Ian • solo_traveller • au
9
Pros:

The views and so near to Karon beach.

Cons:

Missing plugs in sinks and no hot water tap at the kitchen sink to wash dishes. Strange light set up in the bedroom , only bedside lamps work no ceiling light.

2026-09-01 • via Nuitee
H
HASSAN SAEED ALZAHRANI • solo_traveller • sa
8
Pros:

هذه المرة الثالثة التي اسكن في هذا الفندق
النظافة ممتازة
الأمان عالي
قريب من الأسواق جدا
قريب من الشاطي

Cons:

لأول مرة اسمع صوت موسيقى عالي جدا ويستمر لوقت طووويل
مصدر الموسيقى من خارج الفندق

2026-08-13 • via Nuitee
P
Pablo Coya • solo_traveller • es
9
2026-08-12 • via Nuitee
A
Allan • solo_traveller • au
8
Pros:

Close to beach.

Cons:

Russians around pool rowdy and drinking, smashed glass.

2026-08-11 • via Nuitee
D
darren • family_with_children • gb
8
Pleasant
Pros:

Clean and tidy

Cons:

Hot water from shower not the best
Very load street to the right at night

2026-08-11 • via Nuitee
S
Saleh • solo_traveller • ae
1
Pros:

لاشي

Cons:

كل شي

2026-08-10 • via Nuitee
M
Mario • couple • de
6
Wir hatten eine tolle Zeit und kommen wieder!
Pros:

Sehr zentrale Lage!

Cons:

Ausstattung ist etwas in die Jahre gekommen !

2026-08-10 • via Nuitee
B
Bezuglov • extended_group • ru
8
2026-08-09 • via Nuitee
A
Aldhem111 • solo_traveller • sa
10
Pros:

ممتاز للعائلة ك مطبخ وقربه للبحر ونظافتة

Cons:

ملاحظه بسيطة المكيفات قديمه وتتأخر حتى تبرد الشقة نوعآ ما

2026-08-03 • via Nuitee
P
Petr • family_with_children • uz
10
2026-08-02 • via Nuitee
S
Shaheen • family_with_children • za
10
Pros:

Great value for money, friendly staff and relaxing stay.

2026-07-21 • via Nuitee
K
Kira • extended_group • us
9
Pros:

Room was great, clean and large. Pool was amazing

Cons:

Bed was hard

2026-07-19 • via Nuitee
ضيف الله • family_with_children • sa
10
2026-07-19 • via Nuitee
K
Kobus • solo_traveller • za
8
Pros:

The property is situated perfectly for families. It is close to the beach but still afford some seclusion from the crowded streets.

Cons:

The restaurant closed and it is a pitty that thereb s no breakfast option available. The sleeper couch needs a bit off a upgrade as well.

2026-07-14 • via Nuitee
I
I1814LSgeorgiam • Friends getaway
10
Very positive experience
Pros:

really great room, very spacious. Staff are so friendly. Pool is lovely

2026-07-12 • via Tripadvisor
T
Tracey • family_with_children • au
4
Very dated property
Pros:

Location and staff are very nice staff are helpful and friendly esp the reception staff 10/10
For the staff

Cons:

Noise from bars downstairs is unbelievable we had to change rooms after our first night
Air con is very loud
We had to get the air con repaired 3 times as it was blowing hot air

2026-07-09 • via Nuitee
A
Aymen • family_with_children • fr
7
2026-07-09 • via Nuitee