Aachen Hotel

Hotels
8.2 (629 reviews)
89-91 Mount Pleasant , Liverpool , gb

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Children allowed

Facilities

Non-smoking rooms
Room service
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Free wired internet
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.51
Several comments noted issues with cleanliness, including dirt on sheets and hairs found.
Service
8.98
Guests consistently praised friendly and helpful staff throughout their stay.
Location
9.02
Multiple reviews highlighted the hotel's excellent location in city centers and ease of access.
Room Quality
7.97
Most comments reflected positive sentiments about room quality, though some mentioned its basic nature.
Amenities
8
Amenities were generally fine, though some reviews expected more like toiletries in bathrooms.
Value for Money
8.46
Guests found the hotel to provide good value for the price, particularly in favorable locations.
Food and Beverage
7.51
Some reviews indicated a lack of food options on-site, and others mentioned limited amenities.
Overall Experience
8.18
Overall, experiences were varied but generally positive, leading to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:14

Property Description

Charming Georgian Hotel in Liverpool City Centre

Elegant Rooms with Modern Amenities
Indulge in the comfort of rooms equipped with flat-screen TVs, satellite channels, DVD players, trouser press, hairdryer, and tea/coffee facilities.

Convenient Location in the Heart of the City
Located within the University of Liverpool complex, our family-run hotel is just steps away from Liverpool Lime Street Rail Station and a short walk from various shops, bars, restaurants, and attractions.

Experience Hospitality at its Best
Enjoy complimentary Wi-Fi and immerse yourself in the historic Georgian Quarter during your stay at The Aachen Hotel.

Book now for an unforgettable stay at The Aachen Hotel!

Important information:

Customers planning to arrive after 22:00 should notify reception when booking so night staff can prepare for their arrival.

There will be a £65 charge for unauthorized late check outs.

Reception is open from 8.00 am until 10.00 pm on the day of arrival.
Any planned outside these hours needs to be advised in advance

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for £25 per person per stay when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 629 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 8.18
R
Rémi • couple • fr
8
2026-03-24 • via Nuitee
J
John • solo_traveller • gb
10
Pros:

Staff were friendly

Cons:

Nothing.

2026-03-23 • via Nuitee
V
Vicky • couple • gb
6
Pros:

Close to centre
Clean lovely little room

Cons:

The bed was so uncomfortable couldn't sleep the room was also very warm to uncomfortable

2026-03-22 • via Nuitee
A
Anne • solo_traveller • gb
9
For a short visit (two nights for us) it was great, clean and in a good location.
Pros:

It was clean, comfortable and in a good and quiet location.

Cons:

I liked the property, it was what I expected for the price and 3 star rating. We were on the top floor which was fine for us but wouldn’t be good if limited mobility.

2026-03-22 • via Nuitee
B
Ben • couple • gb
10
Lovely room and welcoming staff. No complaints at all was a lovely and comfortable stay.
Pros:

Very simple, no problems everything exceeded my expectations would stay again.

Cons:

N/A

2026-03-21 • via Nuitee
R
Richard • solo_traveller • gb
3
A cheap and dated hotel, with very basic rooms and sparse facilities
Pros:

Location

Cons:

The room was small, with a tiny gap to squeeze past the bed to the window. The room was uncarpeted and cold (electric radiator provided as the main radiator wasn’t on, but took a long time to heat the room). The bed was quite firm (ok for some people I suppose) the bathroom was tiny and the shower tile grout needs cleaning. The hot water wasn’t hot, the cold water wasn’t cold - both were lukewarm, just about warm enough to shower, but take your own drinking water. A
Single pump bottle of unidentified liquid soap/shampoo was provided in the shower but the pump didn’t work. No soap at the basin, nor anywhere to hang a towel. The decor was fairly clean but the ambience very dated and the door hinges throught the hotel need some WD40! The picture of Basil and Manuel in reception should serve as a warning.

2026-03-20 • via Nuitee
H
Hayley • couple • gb
5
I think the price reflects the hotel for room only. Perfect location with parking £6 per 24 hours.
Pros:

Location and cleanliness

Cons:

Shower was awful, beds were uncomfortable, very little room. We booked a double room, we had a double bed, a single bed and a spare bed folded up. But much in a small room.

2026-03-15 • via Nuitee
D
Daks • couple • gb
7
Pleasent and served its purpose. We came for my son’s university open day and the location was perfect.
Pros:

Clean and close to the University

Cons:

Nothing.

2026-03-14 • via Nuitee
L
Lee • couple • gb
10
Absolutely brilliant
Pros:

Nice clean and tidy in a lovely location

2026-02-26 • via Nuitee
L
Lee • couple • gb
10
Lovely well run place
Pros:

Everything

2026-02-26 • via Nuitee
K
Keren • couple • gb
8
Pros:

Location was perfect. Near the University and bars/restaurants. The room was a good size.

Cons:

The hotel was a little dated.

2026-02-22 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-02-22 • via Nuitee
P
Patrick • couple • ie
8
Clean, no fuss hotel in good location
Pros:

Clean and quiet hotel. Nice bars and restaurants close by and only a 10 minute walk to busier parts of the city centre. Good choice if you want a simple hotel with no fuss. Would happily stay again.

Cons:

Good facilities in the room but basic.

2026-01-29 • via Nuitee
C
Conor • family_with_children • ie
9
2026-01-29 • via Nuitee
J
Jean • family_with_children • au
8
Pros:

very clean

Cons:

dark room (but it was Winter)

2026-01-26 • via Nuitee
• family_with_children • gb
8
Pros:

Friendly staff, good location, clean and quiet.

Cons:

Might be picky, but the water pressure was low

2026-01-25 • via Nuitee
A
Aaron • solo_traveller • ch
10
Gutes und zentrales Hotel mit sehr gutem Preis-Leistungs-Verhältnis
Pros:

Gutes, zentrales Hotel in Altbau mit gutem Preis-Leistungs-Verhältnis. Lage direkt im Zentrum, gut vom Hauptbahnhof erreichbar. Freundliches Personal und bequeme, sehr weiche Betten. Das Zimmer war sogar ab 10 Uhr Verfügbar, was nicht üblich ist.

Cons:

Der Altbau ist etwas hellhörig.

2026-01-20 • via Nuitee
P
paul • family_with_children • gb
9
2026-01-19 • via Nuitee
R
Ray • couple • gb
7
Ideal place to sleep out the way of the hussle and bustle of the city but there are better alternatives for the same pri
Pros:

Quiet property, not too far from train station

Cons:

No breakfast available, previous guests hair all over the floor, not the cheapest

2026-01-19 • via Nuitee
E
Elizabeth • solo_traveller • pt
9
Pros:

The room was well furnished and very comfortable. Their staff was friendly and I was grateful they let me leave my bag for the afternoon, after checking out.

2026-01-19 • via Nuitee