Aachen Hotel

Hotels
8.2 (677 reviews)
89-91 Mount Pleasant , Liverpool , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Laundry
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.51
Several comments noted issues with cleanliness, including dirt on sheets and hairs found.
Service
8.98
Guests consistently praised friendly and helpful staff throughout their stay.
Location
9.02
Multiple reviews highlighted the hotel's excellent location in city centers and ease of access.
Room Quality
7.97
Most comments reflected positive sentiments about room quality, though some mentioned its basic nature.
Amenities
8
Amenities were generally fine, though some reviews expected more like toiletries in bathrooms.
Value for Money
8.46
Guests found the hotel to provide good value for the price, particularly in favorable locations.
Food and Beverage
7.51
Some reviews indicated a lack of food options on-site, and others mentioned limited amenities.
Overall Experience
8.18
Overall, experiences were varied but generally positive, leading to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:14

Property Description

Charming Georgian Hotel in Liverpool City Centre

Elegant Rooms with Modern Amenities
Indulge in the comfort of rooms equipped with flat-screen TVs, satellite channels, DVD players, trouser press, hairdryer, and tea/coffee facilities.

Convenient Location in the Heart of the City
Located within the University of Liverpool complex, our family-run hotel is just steps away from Liverpool Lime Street Rail Station and a short walk from various shops, bars, restaurants, and attractions.

Experience Hospitality at its Best
Enjoy complimentary Wi-Fi and immerse yourself in the historic Georgian Quarter during your stay at The Aachen Hotel.

Book now for an unforgettable stay at The Aachen Hotel!

Important information:

Customers planning to arrive after 22:00 should notify reception when booking so night staff can prepare for their arrival.

There will be a £65 charge for unauthorized late check outs.

Reception is open from 8.00 am until 10.00 pm on the day of arrival.
Any planned outside these hours needs to be advised in advance
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for £25 per person per stay when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 677 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 8.18
P
Peñalva couple ar
10
Un lugar para volver
Pros:

Habitación muy bien equipada.
Cama muy confortable.

Cons:

.

2026-07-01 via Nuitee
L
Leanne couple gb
10
Fab hotel in a great location for exploring liverpool!
Pros:

This hotel went beyond value for money. We got put in the studio suit which was lovely and spacious, super clean and the beds comfort was to die for after a long day. The staff were super nice and really friendly too!

2026-07-01 via Nuitee
L
liz solo_traveller gb
9
Pros:

Really liked the location. Room was a good size. Beds comfortable.
The lady who greeted us was very kind. Helped us with our large cases.

Cons:

Noise on street a bit disturbing. But still slept well.

2026-06-29 via Nuitee
N
Nicholas couple gb
8
Good quiet and convenient
Pros:

Convenient

Cons:

No air con, but there was a fan in the room

2026-06-29 via Nuitee
D
Dave extended_group gb
10
Fantastic, comfortable and friendly hotel.
Pros:

Very friendly host who made us feel so welcome. The hotel was very clean and well presented throughout, very comfortable with everything we needed in the room and more. It was lovely and quiet so slept very well. Central location so we could walk everywhere and a massive multistorey carpark on the same street where we paid £10 for 24 hours. Will definitely return to this lovely hotel.

2026-06-28 via Nuitee
C
Claire solo_traveller gb
10
Pros:

Location, lovely staff. Nice clean room, new shower room great value .

Cons:

Carrying heavy case and bags up narrow stairs

2026-06-28 via Nuitee
D
D solo_traveller gb
7
Pros:

Cheaper than others,quiet and near were I needed to be.

Cons:

No bŕeakfast

2026-06-22 via Nuitee
A
Agnieszka solo_traveller pl
10
Pros:

Bardzo miła i pomocna obsługa, czysto, blisko do centrum

Cons:

Nie było takiej rzeczy

2026-06-21 via Nuitee
S
Stephen solo_traveller gb
9
2026-06-14 via Nuitee
T
Tim solo_traveller gb
7
For a place to lay your head after a day/night out it’s fine. But beyond that not much to be said.
Pros:

Central location

Cons:

Tired at the seams

2026-06-13 via Nuitee
J
Jump couple gb
9
Perfect base for a city break x
Pros:

Great location, close to city amenities and train station. Very warm welcome amd very quick check in. Room was good size, and very well presented, decor in perfect condition. Hairdryer, iron and iron board in the room, as well as hanging rail with lots of hangers, and a bag stand. TV and kettle with plenty of tea, coffee and sugars. Fresh milk was offered and provided when needed. Full length mirror in the bedroom, as well as mirror in the bathroom. Bed was comfortable and bedding was pristine. Small fans on each side of the bed were a nice touch given the recent warm.weather. Ensuite bathroom was pristine, and shower cubicle was a great size, with briliant water pressure from the overhead drencher shower.

Cons:

Would have preferred a slightly larger towel for post-showering, but this is being very picky. We also had to.use one of the hand towels as a shower mat to avoid slipping, but again this was not a major issue.

2026-06-13 via Nuitee
H
Hannah couple gb
9
Affordable and comfortable hotel that exceeded expectations
Pros:

Great hotel with nice staff who allowed us to check into our room early. The room was well designed with a comfortable bed and a very nice shower. The location was central and in easy walking distance for the shops and tourist sites.

Cons:

The bathroom door had a strong resistance with the automatic closing device and it would slam shut quite forcefully, could be heavy to open and would have to move out of the way quickly to not get hurt as it shut, more of a slight inconvenience than a big issue.

2026-06-01 via Nuitee
J
Jacob solo_traveller us
7
2026-05-31 via Nuitee
M
Mark solo_traveller gb
10
Blown away on arrival
Pros:

Friendly welcome, room was awesome, location fantastic( Despite the hill) 😋 Without doubt I will be returning....

Cons:

Nothing...I've stayed in lots of places but for the price and location nothing comes near the Aachen.

2026-05-31 via Nuitee
A
Alison couple gb
8
Pros:

Excellent position to explore city. Had room downstairs at back, which was very cl
ean, pleasant and practical.

Cons:

Nothing to dislike.

2026-05-31 via Nuitee
M
Mike solo_traveller gb
9
2026-05-23 via Nuitee
T
Tom couple gb
8
Very good value, would recommend.
Pros:

Near a nice part of town. Very clean and staff welcoming.

2026-05-18 via Nuitee
L
lynne couple gb
10
Was sufficient for what we needed. Staff were great
Pros:

Close to the venue we were attending

Cons:

The view from the room

2026-05-18 via Nuitee
G
George family_with_children gb
5
Adequate for our short visit.
Pros:

Location was good.

Cons:

Room and most of the amenities were very old and dated. No fridge, given milk to make tea or coffee which was off. Room appeared clean but on closer inspection was quite grubby. What appeared to be old chewing gum was stuck around an electrical flex and had attracted dust and dirt. Shower was hard to regulate the temperature and started banging like mad when switched on( presume this was pipes vibrating with the water pressure.)

2026-05-18 via Nuitee
P
Peter couple gb
10
2026-05-18 via Nuitee