The Windsor Hotel

Hotels
7.4 (2458 reviews)
South Parade , Whitley Bay , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Reasonable price
Cons:
Cleanliness issues
Noise disturbance
Aged and worn facilities

Categories

Cleanliness
5.29
Multiple reviews mention dirty linen, hairs on towels, and overall poor condition of the hotel.
Service
8.76
Overall friendly and accommodating staff, despite challenges presented by the hotel condition.
Location
8.8
Close to the beach and local amenities, a frequently mentioned positive aspect.
Room Quality
6.25
Some rooms described as hot or unsuitable, but large room sizes appreciated.
Amenities
7.28
Basic amenities are available, but the constant smell of smoke noted.
Value for Money
8.24
Generally seen as reasonable value for a budget hotel, especially for location.
Food and Beverage
7.29
Not specifically mentioned, assumed to be standard.
Overall Experience
7.26
Mixed reviews lead to a moderate overall experience sentiment, with both positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:27

Property Description

Luxurious Accommodations and Dining
The Windsor Hotel in Whitley Bay offers elegant and comfortable rooms, along with the Bazil Brasserie serving quality international dishes and fine wines. Indulge in fresh, regional produce and daily specials, all while enjoying scenic views of the Northumbrian coast.

State-of-the-Art Conference Facilities
Host your events in style at the Garden conference room, equipped with the latest audio visual technology for up to 80 delegates. Benefit from amenities like a digital projector, DVD player, and a sound loop for the hard of hearing. Syndicate rooms are also conveniently located nearby.

Convenient Location and Attractions
With discounts available for local attractions, easy access to Newcastle city via car or metro, and proximity to the Utilita Arena and St James Park football ground, The Windsor Hotel is the perfect base for exploring Whitley Bay. Don't miss out on local food, music festivals, and the renowned Great North Run.

Book your stay at The Windsor Hotel now for an unforgettable experience!

Important information:

For groups of 5 guests or more, The Windsor Hotel will require security deposits from each guest. These will not be refunded if there is any damage to the hotel. A maximum of 4 rooms are permitted per reservation. The price for a Full English breakfast includes full access to the continental buffet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.4
Based on 2458 reviews
Cleanliness: 5.29
Service: 8.76
Location: 8.8
Room Quality: 6.25
Amenities: 7.28
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 7.26
K
Kirsty • couple • gb
10
Amazing stay room was spotless and breakfast was superb
Pros:

Location was perfect and breakfast was outstanding amazing quality food. Staff were very helpful and beds were very clean and comfy

2026-05-16 • via Nuitee
S
Steven • couple • gb
7
Pros:

Well situated and staff were very helpful

2026-05-16 • via Nuitee
M
Mike • solo_traveller • gb
5
Old hotel.
Pros:

Good people, parking, location. I've stayed here many times.

Cons:

Havana club opposite loud music at weekends with loud crowds after closing making sleep impossible.
The hotel is getting bit tired.
Rubbish outside not cleared away.

2026-05-15 • via Nuitee
B
Barry • solo_traveller • gb
8
Pros:

Room was very good, breakfast was excellent staff very good .

Cons:

Disappointed the bar only opened at weekend .

2026-05-15 • via Nuitee
S
sue • extended_group • gb
9
2026-05-14 • via Nuitee
N
Norman • couple • gb
9
well looked after by the staff
Pros:

found the hotel comfortable.a little dated but the food was great and the beds comfortable

2026-05-14 • via Nuitee
S
Shaun • solo_traveller • gb
10
Pros:

Comfier and local to high street

2026-05-14 • via Nuitee
T
Tim • couple • gb
9
£100 for 2 night can’t complain
2026-05-13 • via Nuitee
J
Jenny • family_with_children • gb
4
For the one night we were there it was adequate
Pros:

Staff were really friendly room was very clean cooked breakfast was well cooked and tasty a really good poached egg very close to the centre and the theatre which was the reason we were there

Cons:

Building is very neglected from the outside the street it was in was also very shabby lots of neglected buildings which didn’t give a good first impression inside was very dated needed a lot of work and updating

2026-05-12 • via Nuitee
S
Simon • couple • gb
8
2026-05-11 • via Nuitee
A
Anne • solo_traveller • gb
8
Good old fashioned accommodation
Pros:

Price was excellent beds comfy room clean. Quirky and old fashioned but it all works. Didn't eat there so no comment.

Cons:

N/a

2026-05-10 • via Nuitee
C
Carr • solo_traveller • gb
10
Pros:

Lovely place to stay not to far to get to main cemtre

Cons:

Liked it all

2026-05-10 • via Nuitee
N
Nikki • couple • gb
1
2026-05-09 • via Nuitee
D
David • couple • gb
10
Worth the money
Pros:

Great value for money an the full English was great

Cons:

All good

2026-05-08 • via Nuitee
J
Jacqui McKirdy • solo_traveller • gb
3
2026-05-08 • via Nuitee
N
Nawroozi • couple • gb
10
Very friendly staff especially the lady who was in reception
Pros:

The hotel is quite old but inside the rooms are very clean and comfortable

Cons:

N/A

2026-05-08 • via Nuitee
E
Emily • couple • au
8
2026-05-07 • via Nuitee
N
Nicholas • family_with_children • gb
8
Value for money. Good location. Friendly staff.
Pros:

Friendly staff. Good size room. Good location. Coffee and tea in room. Beds were comfy. Value for money.

Cons:

Everything was good. Only thing, maybe the shower knob and bath needed a tad bit of TLC.

2026-05-06 • via Nuitee
D
Danielle • solo_traveller • gb
7
Pros:

Central location, clean, warm and well appointed, lovely friendly staff, free car park very good value for money

Cons:

Decor is dated, lift out of order but that was stated before booking

2026-05-06 • via Nuitee
S
Smith • solo_traveller • gb
8
2026-05-05 • via Nuitee