The Windsor Hotel

Hotels
7.4 (2636 reviews)
South Parade , Whitley Bay , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Reasonable price
Cons:
Cleanliness issues
Noise disturbance
Aged and worn facilities

Categories

Cleanliness
5.29
Multiple reviews mention dirty linen, hairs on towels, and overall poor condition of the hotel.
Service
8.76
Overall friendly and accommodating staff, despite challenges presented by the hotel condition.
Location
8.8
Close to the beach and local amenities, a frequently mentioned positive aspect.
Room Quality
6.25
Some rooms described as hot or unsuitable, but large room sizes appreciated.
Amenities
7.28
Basic amenities are available, but the constant smell of smoke noted.
Value for Money
8.24
Generally seen as reasonable value for a budget hotel, especially for location.
Food and Beverage
7.29
Not specifically mentioned, assumed to be standard.
Overall Experience
7.26
Mixed reviews lead to a moderate overall experience sentiment, with both positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:27

Property Description

Luxurious Accommodations and Dining
The Windsor Hotel in Whitley Bay offers elegant and comfortable rooms, along with the Bazil Brasserie serving quality international dishes and fine wines. Indulge in fresh, regional produce and daily specials, all while enjoying scenic views of the Northumbrian coast.

State-of-the-Art Conference Facilities
Host your events in style at the Garden conference room, equipped with the latest audio visual technology for up to 80 delegates. Benefit from amenities like a digital projector, DVD player, and a sound loop for the hard of hearing. Syndicate rooms are also conveniently located nearby.

Convenient Location and Attractions
With discounts available for local attractions, easy access to Newcastle city via car or metro, and proximity to the Utilita Arena and St James Park football ground, The Windsor Hotel is the perfect base for exploring Whitley Bay. Don't miss out on local food, music festivals, and the renowned Great North Run.

Book your stay at The Windsor Hotel now for an unforgettable experience!

Important information:

For groups of 5 guests or more, The Windsor Hotel will require security deposits from each guest. These will not be refunded if there is any damage to the hotel. A maximum of 4 rooms are permitted per reservation. The price for a Full English breakfast includes full access to the continental buffet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NCL

Location

Guest Reviews

7.4
Based on 2636 reviews
Cleanliness: 5.29
Service: 8.76
Location: 8.8
Room Quality: 6.25
Amenities: 7.28
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 7.26
K
Karen • couple • gb
10
2026-10-14 • via Nuitee
K
Kathryn • couple • gb
7
Comfortable and nice staff
Pros:

Comfortable and value for money

Cons:

Bedside lamp didn’t work and receptionist couldn’t replace it or do anything.
A new pair of curtains would go a long way to improve the room

2026-10-14 • via Nuitee
L
Longstaff • couple • gb
9
It was great to get away from our neighbours who were being abusive
Pros:

The staff were very friendly and helpful at a time when we needed to get away from our neighbours

Cons:

The lift was out of order

2026-10-13 • via Nuitee
A
Alan • couple • gb
8
2026-10-12 • via Nuitee
E
Ellie • family_with_children • gb
7
Nice place for a short stay.
Pros:

Very spacious room, plenty of towels, pillows, toiletries and tea/coffee etc.

High powered shower with plenty of hot water.

Friendly receptionists.

Nice location, close to the sea for a morning walk. Several dining options in the vicinity.

Highly recommend “no fret” for morning coffee and breakfast.

Cons:

Mattresses have seen better days, particularly the double was like sleeping on a rock. Could be benefitted even by just a decent mattress topper.

There was the sound of a fan running all night which disturbed our sleep.

2026-10-12 • via Nuitee
G
Gillian • solo_traveller • gb
8
Pros:

Friendly staff and "traditional" style of room.

Cons:

Wifi not great.

2026-10-12 • via Nuitee
T
Thomas • solo_traveller • gb
2
Pros:

Staff were friendly enough, that's the only positive thing i can say about this hotel unfortunately

Cons:

Room was spacious but was disgusting! Thread bare carpets that didn't even join the skirtings. Stains everywhere including the ceiling. Furniture was horrendous one chair totally stripped of leather. Beds were stained and collapsed when you lay on them. Avoid at all costs!

2026-10-11 • via Nuitee
A
Adam • couple • gb
10
Pros:

excellent clean lovely chippys near by or kebab hoses turn left on corner top of hill

2026-10-10 • via Nuitee
S
Scott • couple • gb
10
Faaaaaaantastic
Pros:

We didnt have breakfast

Cons:

Nothing everything was faaaatastic staff lovely.Great place to stay.

2026-10-07 • via Nuitee
D
Dominika • solo_traveller • pl
9
It was great and I'd come back again, though I'd suggest changing the curtains to blackout curtains because the
2026-10-07 • via Nuitee
A
Adam • couple • gb
10
Pros:

excellent value staff are incredibly helpful

2026-10-07 • via Nuitee
Z
Zack • couple • gb
8
Pros:

Absolutely fantastic price for a short notice break. The distance to the beach/seafront is closer than my local corner shop in my hometown so that was a major plus as well.
Clean, great location and very reasonably priced. All in all a very good hotel.

2026-10-07 • via Nuitee
R
Robson • couple • gb
8
2026-10-07 • via Nuitee
A
Annabelle • solo_traveller • gb
8
Night away in Whitley Bay
Pros:

Clean comfortable room in a great location. Staff were really helpful.

Cons:

Hotel is a bit dated now but great value because of it.

2026-09-17 • via Nuitee
A
Aidan • couple • gb
4
Probably worth paying more to go elsewhere
Pros:

Staff were very friendly and welcome. Also willing to help us and answer questions.
Location is also quite good for the metro or the sea front.

Cons:

In my life I have never experienced a warmer room. I still can't understand it. We stayed in mid September and it was around 15-18 degrees. The window was open all night and yet the room was a sauna. No fan provided however when we asked the receptionist she went out her way to source us a small one. This made a small improvement. I can't even imagine how bad this hotel is in peak summer weather.
Hotel as a whole is also quite outdated and I wasn't impressed by being offered instant coffee sachets alongside a pot of hot water as part of my breakfast.

2026-09-17 • via Nuitee
B
Brooks • couple • gb
9
Great position near the sea front, very clean and friendly helpful staff.
Pros:

Cleanliness and staff were excellent.

Cons:

Unfortunately no lift but we were forwarned and put on the first floor.

2026-09-16 • via Nuitee
S
stevie • solo_traveller • gb
8
Great north run weekend
Pros:

My 7th time staying here great location,friendly staff and good breakfast

2026-09-15 • via Nuitee
D
Danny • solo_traveller • gb
1
2026-09-15 • via Nuitee
D
David • couple • gb
7
2026-09-14 • via Nuitee
P
Philippa sykes • solo_traveller • gb
8
2026-09-14 • via Nuitee