The Windsor Hotel

Hotels
7.4 (2547 reviews)
South Parade , Whitley Bay , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Reasonable price
Cons:
Cleanliness issues
Noise disturbance
Aged and worn facilities

Categories

Cleanliness
5.29
Multiple reviews mention dirty linen, hairs on towels, and overall poor condition of the hotel.
Service
8.76
Overall friendly and accommodating staff, despite challenges presented by the hotel condition.
Location
8.8
Close to the beach and local amenities, a frequently mentioned positive aspect.
Room Quality
6.25
Some rooms described as hot or unsuitable, but large room sizes appreciated.
Amenities
7.28
Basic amenities are available, but the constant smell of smoke noted.
Value for Money
8.24
Generally seen as reasonable value for a budget hotel, especially for location.
Food and Beverage
7.29
Not specifically mentioned, assumed to be standard.
Overall Experience
7.26
Mixed reviews lead to a moderate overall experience sentiment, with both positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:27

Property Description

Luxurious Accommodations and Dining
The Windsor Hotel in Whitley Bay offers elegant and comfortable rooms, along with the Bazil Brasserie serving quality international dishes and fine wines. Indulge in fresh, regional produce and daily specials, all while enjoying scenic views of the Northumbrian coast.

State-of-the-Art Conference Facilities
Host your events in style at the Garden conference room, equipped with the latest audio visual technology for up to 80 delegates. Benefit from amenities like a digital projector, DVD player, and a sound loop for the hard of hearing. Syndicate rooms are also conveniently located nearby.

Convenient Location and Attractions
With discounts available for local attractions, easy access to Newcastle city via car or metro, and proximity to the Utilita Arena and St James Park football ground, The Windsor Hotel is the perfect base for exploring Whitley Bay. Don't miss out on local food, music festivals, and the renowned Great North Run.

Book your stay at The Windsor Hotel now for an unforgettable experience!

Important information:

For groups of 5 guests or more, The Windsor Hotel will require security deposits from each guest. These will not be refunded if there is any damage to the hotel. A maximum of 4 rooms are permitted per reservation. The price for a Full English breakfast includes full access to the continental buffet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.4
Based on 2547 reviews
Cleanliness: 5.29
Service: 8.76
Location: 8.8
Room Quality: 6.25
Amenities: 7.28
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 7.26
G
Gemma solo_traveller gb
8
2026-07-18 via Nuitee
B
brian extended_group gb
3
Revamp
Pros:

Run down

Cons:

Revamp

2026-07-18 via Nuitee
C
craig solo_traveller gb
5
2026-07-16 via Nuitee
A
Andy solo_traveller gb
7
Pros:

Free parking
Good location

2026-07-16 via Nuitee
A
Amanda couple gb
3
Never again 🤣
Pros:

Checking out in the morning as quick as we could. Good size carpark. Bed was comfy if you were lucky enough to get some sleep 🤣

Cons:

Where do I start 🤣 if you are going to Whitley Bay and like a good sleep don’t stay here! Central Heating blasting all night during a heatwave, windows locked to an inch opening (like sleeping in a sauna), night club opposite booming until 2am and personally I don’t think there were enough seagull crying-on opposite our room to drown out my partners snoring (and there were a lot of seagulls 🤣). Went home like a zombie. Good luck if you book!

2026-07-15 via Nuitee
C
caulay solo_traveller gb
8
Excellent, reasonable money and excellent location
Pros:

I liked that the staff were really friendly and helpful i double booked and they said we could book another date and have been brilliant stayed here several times and very central to seafront and centre of whitley bay

Cons:

Just too hot could do with investing in some fans

2026-07-15 via Nuitee
B
Brickland solo_traveller gb
5
Average
Pros:

Location fine

Cons:

TV did not work

2026-07-15 via Nuitee
N
Nadiya extended_group gb
1
A disappointing experience that has convinced me not to return.
Pros:

I like the location because it's close to the metro, as well as shops and restaurants.

Cons:

I have stayed at this hotel many times over the years, but unfortunately it seems to be getting worse with each visit.

The room was very shabby, and the carpet was badly worn. We had booked a twin room, but there was only one chair. The room had just a single window, which provided very little ventilation, even though the temperature outside was comfortable. The view from the window was of a dirty roof, with a building covered in scaffolding beyond it, which made the room feel even less appealing. The room had not been aired before our arrival and felt very stuffy. We tried to ventilate it ourselves, but it made little difference, and we had a very uncomfortable night's sleep.

The car park was noticeably dirty, and the overall appearance of the hotel was untidy and not as well maintained as it used to be.

Considering the condition of the room and the general standard of the hotel, I do not feel it offers good value for money anymore. This is particularly disappointing because I have always enjoyed staying here in the past. I'm afraid I won't be staying at this hotel again.

2026-07-15 via Nuitee
W
Watson solo_traveller gb
5
2026-07-15 via Nuitee
R
Rick solo_traveller sg
9
Pleasant stay.
Pros:

Room is spacious for a family of 3 persons, staff were helpful and hotel location was near the beach and good restaurants.

Cons:

On one of the nights, the room was very hot. Luckily, the reception staff lent us a small portable fan, which provided some relieve.

2026-07-14 via Nuitee
P
Pavol extended_group sk
8
Great location
Pros:

Location and people were great, hotel comfy

Cons:

The breakfast needs some update

2026-07-14 via Nuitee
G
Gregg couple gb
10
2026-07-14 via Nuitee
L
Lynne solo_traveller gb
7
Booked last minute, aware of some ongoing issues after reading reviews, bit better than expected.
Pros:

Spacious room, plenty of free parking, near seafront & town.

Cons:

Despite the hotels convenient location, the area around hotel wasnt great. Club opposite but not open the night we stayed. Hotel corridors were really hot, receptionist said problem with heating.

2026-07-13 via Nuitee
P
Price solo_traveller gb
9
Great location
Pros:

Great location 3 mins to the beach front wetherspoons 5 mins from the hotel nice chippy on the sea front

Cons:

The hotel room was like a sauna could not keep the window open I told reception about the problem they told me they would get it sorted really the hotel could do with air conditioning especially when the weather is hot

2026-07-13 via Nuitee
D
Dainius solo_traveller gb
5
Pros:

Hotel near the sea

Cons:

Everything old,dirty and broken

2026-07-13 via Nuitee
J
Joyce couple gb
7
Value for money, would book again
Pros:

We did not have breakfast. Staff were very pleasant and friendly

Cons:

Net curtains had a hole in, carpet could have been cleaner

2026-07-13 via Nuitee
C
Ciona solo_traveller gb
8
Pros:

Good location, clean room, friendly staff.

2026-07-12 via Nuitee
K
Kimberly solo_traveller gb
6
2 night getaway
Pros:

The staff were very friendly and helpful, the hotel was very clean and the breakfast good value for money

Cons:

The room we were in is in need of some TLC although very clean. No a/c and the weather was very hot with the sun shining right into the room all day which made it an uncomfortable nights sleep. Maybe have fans in the rooms for situations like this.

2026-07-11 via Nuitee
B
Boggis solo_traveller nl
7
Pros:

incredible view!

2026-07-11 via Nuitee
E
Edwin solo_traveller gb
7
2026-07-10 via Nuitee