Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and Comfortable
Friendly staff
Great views
Good location
Cons:
Poor cleanliness
Maintenance issues
Subpar food quality

Categories

Cleanliness
6.98
Multiple reviews mentioned filth in the rooms and maintenance issues.
Service
9.95
Consistently noted as friendly and accommodating staff.
Location
9.99
Many reviews highlight the great location and views.
Room Quality
7.94
Rooms described as needing upgrades and maintenance issues.
Amenities
9.47
Some positive mentions of pools and on-site facilities.
Value for Money
7.93
Some reviews indicated that the room prices do not reflect the condition.
Food and Beverage
5.98
Negative comments regarding the breakfast and coffee quality.
Overall Experience
8.95
Overall decent experience despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:18

Property Description

Sandcastle Resort on the Beach

Oceanfront Oasis: Immerse yourself in luxury at our Virginia Beach oceanfront hotel with an indoor pool, free WiFi, and private balconies in select rooms.

Culinary Delights: Indulge in delectable dishes at 1307 Grill or Ocean's 14, offering a variety of dining options for your enjoyment.

Ultimate Convenience: Stay active at our 24-hour fitness centre, explore the Boardwalk with our bike rentals, and visit nearby attractions like the Virginia Beach Amusement Park and Aquarium.

Book your stay at Sandcastle Resort on the Beach now for an unforgettable beachfront experience!

Important information:

Please note only one parking space is provided per room and the property cannot accommodate oversize cars or trucks.

Check In Age: 21 +Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 5 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children 6 years old stay for US$10 per person per night when using an available cot.
    Children from 13 years old to 17 years old stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2897 reviews
Cleanliness: 6.98
Service: 9.95
Location: 9.99
Room Quality: 7.94
Amenities: 9.47
Value for Money: 7.93
Food and Beverage: 5.98
Overall Experience: 8.95
B
Bernardine family_with_children us
10
2026-03-05 via Nuitee
S
S solo_traveller us
8
Great staff great location would go again
Pros:

Warm pool
Very personable staff
Overlook of ocean

Cons:

Off property parking for truck
Multiple emails about arrival

2026-03-01 via Nuitee
C
Clarke family_with_children us
7
2026-02-26 via Nuitee
D
Dave family_with_children us
8
Pros:

Nice ocean view, restaurant down stairs.

Cons:

The breakfast people sitting there watching you eat.

2026-02-26 via Nuitee
S
Shanna couple us
8
2026-02-24 via Nuitee
P
Perkins couple us
10
Love the place and the staff
Pros:

The staff was nice they even upgraded my room after I had a I leave another hotel to get what I want

Cons:

It was great definitely will stay again

2026-02-22 via Nuitee
J
Jennifer family_with_children us
9
2026-01-29 via Nuitee
L
Lori couple us
7
We enjoyed VA Beach the h
Pros:

Location and views

Cons:

It was a bit dated. Our heating unit was bad and had to be replaced during our stay. I also had to call to get a hair dryer sent to the room b/c it stated it in the ad but there wasn't one in the room. Also, the pool was luke warm!

2026-01-23 via Nuitee
C
Caiden couple us
5
2026-01-23 via Nuitee
K
Kiyana couple us
5
It was good for a last minute trip
Pros:

Location, and view

Cons:

Hot tub didn’t work, breakfast very unattractive

2026-01-21 via Nuitee
A
Alexandra family_with_children ca
6
Very basic budget hotel- Great location on the beach
Pros:

Breakfast was expected for a budget hotel, they offered cereal, oatmeal, bagels, toast, English muffins, cream cheese, jam, juices, yogurt, fruit. Staff were friendly and hotel was literally right on the beach with amazing views. It was apparent that this strip of the beach are where the budget hotels are. As you walk further up the beach strip towards the streets with higher numbers ex. 25th street onwards the hotels were newer and higher end. We didn’t want to pay a lot so purposely stayed here.

Cons:

The hotel is very old looking and the hallways are not very nice. I would not recommend the indoor pool. It looked very dirty. The rooms were very basic, however if you are outside all day anyhow it may not matter to you.

2026-01-20 via Nuitee
A
atiah extended_group us
9
Pros:

very good views, clean, great quick breakfast options

Cons:

hard beds & very slow elevator (one was broken i believe)

2026-01-19 via Nuitee
T
Tina extended_group us
10
Very nice
2026-01-19 via Nuitee
A
Angela family_with_children us
10
Pros:

The location was great.

Cons:

The pool was to chlorinated and off color, and I called two weeks prior to our visit about getting a floor closer to the ground because some of our party was scared of heights. They still had us on the 5th floor. Couldn’t use the balcony much and the kids were scared

2026-01-19 via Nuitee
V
Viola family_with_children us
5
2026-01-19 via Nuitee
N
Nick couple us
8
Overall, the hotel was clean and staff was pleasant. I would stay again.
Pros:

How close you are to the beach and some shops are right across the street. I absolutely LOVED the balcony. The pool was nice!

Cons:

There wasn’t really any activities close by to do. You had to walk 15 minutes to the closest golf course. All the restaurants around there are pretty much just italian.

2026-01-19 via Nuitee
D
Danny couple us
10
2026-01-19 via Nuitee
C
Charlene family_with_children us
9
Nice stay at the beach
Pros:

Check in was easy. Staff was knowledgeable. Breakfast buffet was good - there was a good variety of items and plenty for everyone. Access to the beach was easy. Rooms were clean and the bed was comfortable. Elevators worked and were in good working order.

Cons:

Fan for air conditioning blows towards the bed (we had a king room) which was not ideal for us. Walls of the Dining room for the breakfast needed a refresh or brightening up.

2026-01-19 via Nuitee
M
Mercedes couple us
8
Pros:

El desayuno algo sencillo, pero bueno

2026-01-19 via Nuitee
M
Muhammad family_with_children us
1
Horrific
Pros:

Right out of the gate we needed to switch room because the one was assigned to us had bathroom issue, and AC didn’t work. Even after the switch it was a Terrible stay, extremely dirty rooms, bugs were in the closet, made the GM aware who called me a liar and said there wasn’t anything there and didn’t even come up to even check.
Never staying here again.

2026-01-19 via Nuitee