Holiday Inn Express & Suites Queenstown by IHG

Hotels
•
Holiday Inn Express
8.6 (3157 reviews)
Cnr Stanley and Sydney Street , Queenstown , nz

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Steep hill to climb
Limited breakfast options
Heavy bathroom door

Categories

Cleanliness
8.46
Rooms were noted to be spotless and clean.
Service
8.93
Staff were exceptional and friendly, providing a welcoming atmosphere.
Location
8.97
Excellent location close to the vibrant area of Queenstown Central.
Room Quality
8.42
Rooms are clean and comfortable.
Amenities
8.55
Facilities were great, with food and snacks available at all times.
Value for Money
8.31
Generally perceived as good value for the amenities and service provided.
Food and Beverage
8.46
Breakfast and food availability were appreciated, though some guests desired more selection.
Overall Experience
8.73
Guests generally enjoyed their stay and had a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:08

Property Description

Lakefront Views and Cozy Amenities
Holiday Inn Express & Suites Queenstown offers stunning views of Lake Wakatipu and the Remarkables Mountain Range. Enjoy a complimentary express start breakfast, high-speed WiFi, and a choice of pillows for a restful stay.

Spacious Suites and Relaxation Options
Unwind in the spacious suites with a separate lounge area and kitchenette. The outdoor terrace features a fire pit for cozy evenings. Guests can also indulge in the sauna, heated dryroom, and 24/7 gym access.

Convenient Location for Adventure
Located just a 5-minute walk from the city centre, guests can explore shopping, entertainment, and popular ski destinations like Coronet Peak and The Remarkables. With nearby golf courses and vineyards, there's something for everyone.

Book now for a memorable stay at Holiday Inn Express & Suites Queenstown.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

In line with Government requirements and our own risk assessment, we require all guests over 12 years to be fully vaccinated if you wish to access the hotel and its facilities.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 13 years old to 17 years old stay for NZD 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3157 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.31
Food and Beverage: 8.46
Overall Experience: 8.73
M
Maria • family_with_children • us
9
2026-07-10 • via Nuitee
K
Kevin • family_with_children • au
8
2026-07-09 • via Nuitee
K
kelly • extended_group • au
9
I would definitely come back!
Pros:

Location was excellent. Staff friendly and helpful. Breakfast was amazing. Not often you get fresh fruit at a buffet! Complimentary hot chocolate in the afternoons.

Cons:

Rooms were a little small. No free parking onsite (but that seems normal here)

2026-07-08 • via Nuitee
M
mones • couple • nz
10
2026-07-08 • via Nuitee
J
Jacob • solo_traveller • au
10
Pros:

staff friendly, clean, good location

Cons:

towels smelt funky

2026-07-08 • via Nuitee
M
Max2258 • couple • tw
10
2026-07-07 • via Nuitee
C
Christina • couple • nz
10
2026-07-06 • via Nuitee
J
john • couple • au
9
2026-07-05 • via Nuitee
T
Teresita • family_with_children • ph
10
Same as above
Pros:

Very comfortable stay with all amenities for a highly rated hotel. Nice big lobby. Excellent customer service!

Cons:

Nothing

2026-07-05 • via Nuitee
N
Nickela • couple • au
7
Pros:

Location

Cons:

Room size

2026-07-04 • via Nuitee
C
Christi • family_with_children • us
10
Overall great helpful conversational staff
Pros:

Location and breakfasts

Cons:

Sofa bed was very uncomfortable. Pillows too. Asked for non-goosedown due to allergies and that is all I got.

2026-07-03 • via Nuitee
S
Simona • family_with_children • it
7
Cons:

Breakfast

2026-07-02 • via Nuitee
S
Stefanie • family_with_children • au
9
2026-07-01 • via Nuitee
P
Petr • couple • au
10
Great stay, would come back again.
Pros:

Close proximity to city

Cons:

Everything was great just room a bit small but nothing wrong

2026-07-01 • via Nuitee
N
Nathan • solo_traveller • au
10
2026-07-01 • via Nuitee
M
Ma Linda • couple • nz
10
Oover all it was all good! HOliday Inn and Suites is the home away from home.
Pros:

Staff is very welcoming especially Olivia, Jessy, Cerys.

Cons:

Maybe just breakfast… the bacon, sausage are always out and supply were not refill

2026-07-01 • via Nuitee
P
Pamela • couple • au
9
Lovely sunny welcoming light filled foyer with friendly staff.
Pros:

The staff were exceptionally friendly and helpful . The gym and sauna were clean and well appointed.

Cons:

Nothing.

2026-06-29 • via Nuitee
R
Rianne • couple • nz
8
2026-06-28 • via Nuitee
I
Ian • couple • au
1
2026-06-28 • via Nuitee
T
Tamhankar • extended_group • nz
5
Pros:

Property was clean

Cons:

There was only 1 person for the check in. It took me around 25 mins to check in. It should have been a bit easier. Although Thai at the reception was helpful. Breakfast buffet menu was ordinary and was very busy. Clearly hotel was full occupancy, yet only few staff members. Kudos to those ones who were running around. Perhaps a couple of more hands would have been helpful

2026-06-28 • via Nuitee