Holiday Inn Express & Suites Queenstown by IHG

Hotels
Holiday Inn Express
8.6 (2964 reviews)
Cnr Stanley and Sydney Street , Queenstown , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Steep hill to climb
Limited breakfast options
Heavy bathroom door

Categories

Cleanliness
8.46
Rooms were noted to be spotless and clean.
Service
8.93
Staff were exceptional and friendly, providing a welcoming atmosphere.
Location
8.97
Excellent location close to the vibrant area of Queenstown Central.
Room Quality
8.42
Rooms are clean and comfortable.
Amenities
8.55
Facilities were great, with food and snacks available at all times.
Value for Money
8.31
Generally perceived as good value for the amenities and service provided.
Food and Beverage
8.46
Breakfast and food availability were appreciated, though some guests desired more selection.
Overall Experience
8.73
Guests generally enjoyed their stay and had a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:08

Property Description

Lakefront Views and Cozy Amenities
Holiday Inn Express & Suites Queenstown offers stunning views of Lake Wakatipu and the Remarkables Mountain Range. Enjoy a complimentary express start breakfast, high-speed WiFi, and a choice of pillows for a restful stay.

Spacious Suites and Relaxation Options
Unwind in the spacious suites with a separate lounge area and kitchenette. The outdoor terrace features a fire pit for cozy evenings. Guests can also indulge in the sauna, heated dryroom, and 24/7 gym access.

Convenient Location for Adventure
Located just a 5-minute walk from the city centre, guests can explore shopping, entertainment, and popular ski destinations like Coronet Peak and The Remarkables. With nearby golf courses and vineyards, there's something for everyone.

Book now for a memorable stay at Holiday Inn Express & Suites Queenstown.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

In line with Government requirements and our own risk assessment, we require all guests over 12 years to be fully vaccinated if you wish to access the hotel and its facilities.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 13 years old to 17 years old stay for NZD 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2964 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.31
Food and Beverage: 8.46
Overall Experience: 8.73
T
Tim couple nz
10
2026-03-21 via Nuitee
J
jessica solo_traveller au
7
Pros:

Had everything you need, including a good breakfast

Cons:

It is a little bit of a walk from town; housekeeping didn’t come despite being out of the room all day & then did a very superficial job.

2026-03-20 via Nuitee
C
Carla couple br
8
Ótimo custo benefício
Pros:

Bom custo benefício visto os preços de Queenstown. 8 minutos a pé do centro, mas em uma pequena subida.
Café da manhã buffet é bom. Na frente do ponto de ônibus que vai para aeroporto.

Cons:

Subida do centro para chegar no hotel. Não tem comida na cidade a partir de 9, 9:15 pm e não tem nada para comer no hotel se chegar nessa hora.

2026-03-19 via Nuitee
M
Matthew solo_traveller au
10
2026-03-15 via Nuitee
M
Myriam couple be
9
Es war gut
Pros:

Hotel liegt sehr zentral, Zimmer schön und geräumig, Frühstück war abwechslungsreich, nichts zu bemängeln

2026-03-15 via Nuitee
B
Bodhi solo_traveller nz
8
Pleasant stay in lovely Queenstown
Pros:

Provided free breakfast which was convenient
Friendly staff
Very clean room

Cons:

I went with my sister and we had pre-requested rooms close to each other but were allocated rooms very far apart

2026-03-15 via Nuitee
N
Nicola solo_traveller gb
10
2026-03-14 via Nuitee
P
Patricia couple nl
10
we had a thoroughly lovely time in Queenstown and staying at HIE was convenient and comfortable.
Pros:

Breakfast was really good. Plenty of choices. Location was within easy walking areas of where we wanted to go. The staff were exceptional, especially Olivia. What a champ! She went above and beyond any other person in her position that we have ever encountered. AC was also really helpful and very friendly. Don’t let those little treasures slip through the cracks.

Cons:

Some renovations were happening while we were there, but that is understandable. Sometimes a little crowded at Breakfast, but, again no big problem.

2026-03-14 via Nuitee
T
Tim couple gb
8
Recommended
Pros:

Location, staff, decent room size, sauna, view of the mountains

Cons:

The glass walls for the bathroom. No bath robes for the sauna.

2026-03-09 via Nuitee
P
Priyanka solo_traveller in
10
2026-03-07 via Nuitee
M
Mario solo_traveller de
5
It was so so.
Pros:

It was windy under the door.

Cons:

It was sometimes loud, because of the room beside.

2026-03-07 via Nuitee
W
William solo_traveller ph
10
2026-03-06 via Nuitee
E
Eugene extended_group us
8
Pros:

Location was pretty good, as we last parking and the breakfast. The Staff was super helpful and we enjoyed our stay.

Cons:

Rooms were very small and when you turn on the bathroom light it lights up the entire room.

2026-03-06 via Nuitee
J
Jakub couple sk
10
2026-03-03 via Nuitee
J
Jane couple gb
10
2026-03-01 via Nuitee
R
Robyn couple au
9
2026-02-28 via Nuitee
R
Richard solo_traveller us
8
I would happily stay there again.
Pros:

A lot closer to the beach area than i imagined (just over 5 minutes on foot vía the park). The staff were simply fantastic, and the breakfast was also better than expected for this class of hotel. $4 washing machines available, plus dryers!

Cons:

Nothing

2026-02-28 via Nuitee
T
timeri couple pf
8
Pros:

Bon emplacement, un peu de marche en descendant vers le parc et on se retrouve en centre ville.
Employés sympa. Bon petit déjeuner. Lit confortable, oreillers aussi.

Cons:

Pas de contrôle pour le chauffage en chambre car température centralisée, on a dormi congelé avec 6°. Couette trop fine pour le coup.

2026-02-27 via Nuitee
C
Chris couple nz
10
Pros:

The staff were outstanding. Very welcoming, obliging and fully professional.

2026-02-26 via Nuitee
K
Karen extended_group au
7
Enjoyable
Pros:

Great location & staff, clean hotel.

Cons:

Beds were not very comfortable.

2026-02-24 via Nuitee