Holiday Inn Express & Suites Queenstown by IHG

Hotels
Holiday Inn Express
8.6 (2964 reviews)
Cnr Stanley and Sydney Street , Queenstown , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Steep hill to climb
Limited breakfast options
Heavy bathroom door

Categories

Cleanliness
8.46
Rooms were noted to be spotless and clean.
Service
8.93
Staff were exceptional and friendly, providing a welcoming atmosphere.
Location
8.97
Excellent location close to the vibrant area of Queenstown Central.
Room Quality
8.42
Rooms are clean and comfortable.
Amenities
8.55
Facilities were great, with food and snacks available at all times.
Value for Money
8.31
Generally perceived as good value for the amenities and service provided.
Food and Beverage
8.46
Breakfast and food availability were appreciated, though some guests desired more selection.
Overall Experience
8.73
Guests generally enjoyed their stay and had a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:08

Property Description

Lakefront Views and Cozy Amenities
Holiday Inn Express & Suites Queenstown offers stunning views of Lake Wakatipu and the Remarkables Mountain Range. Enjoy a complimentary express start breakfast, high-speed WiFi, and a choice of pillows for a restful stay.

Spacious Suites and Relaxation Options
Unwind in the spacious suites with a separate lounge area and kitchenette. The outdoor terrace features a fire pit for cozy evenings. Guests can also indulge in the sauna, heated dryroom, and 24/7 gym access.

Convenient Location for Adventure
Located just a 5-minute walk from the city centre, guests can explore shopping, entertainment, and popular ski destinations like Coronet Peak and The Remarkables. With nearby golf courses and vineyards, there's something for everyone.

Book now for a memorable stay at Holiday Inn Express & Suites Queenstown.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

In line with Government requirements and our own risk assessment, we require all guests over 12 years to be fully vaccinated if you wish to access the hotel and its facilities.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 13 years old to 17 years old stay for NZD 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2964 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.31
Food and Beverage: 8.46
Overall Experience: 8.73
J
Jodi couple au
10
Convenient and comfortable
Pros:

Close to town centre, break is included and clean

Cons:

Nothing

2026-04-04 via Nuitee
A
Alma couple nz
8
2026-04-04 via Nuitee
K
Kilian extended_group ch
9
Sehr teurer Aufenthalt in kleinem Familienzimmer! Über 400 Franken pro Nacht!
Pros:

Schöne Einrichtung! Modern.
Ein wenig „Jugi-Style“

Cons:

Frühstück bis10.00 Uhr! Lange Warteschlange bei der langsamen Kaffemaschiene und Punkt Zehn Uhr stellt die Maschiene ab, auch wenn die Tasse noch fast leer ist. Eine Frechheit!!!
Unsere Tochter darf nur Hafermilch trinken. Die musste extra bezahlt werden. Sojamilch hingegen nicht.

2026-04-04 via Nuitee
K
Kai & Runzhe couple nz
10
Pros:

all good. love the breakfast

Cons:

no enough parking

2026-04-03 via Nuitee
M
Martine solo_traveller ca
9
très bien, bien situé.
Pros:

très bien

2026-04-03 via Nuitee
S
Sharon couple au
8
2026-04-01 via Nuitee
D
David couple us
10
Get the view from the suites. It is like you never go inside your whole stay. You get to experience Queenstown 25/7!
Pros:

The suite looking over the lake is the most incredible view. That alone to enjoy everyday was incredible value!

Cons:

Some construction challenges but understandable. Limited parking. Laundry facilities could get backed up easily

2026-04-01 via Nuitee
M
Max couple es
10
Loved the room that we had in the corner with two window windows on different side love the people t
Pros:

We left another hotel because it was so bad booked here spent more money than we wanted to, but enjoyed our stay

2026-03-31 via Nuitee
T
Thomas couple us
8
Pros:

Breakfast was good. Great Location.

Cons:

Coffee machine always broken. Don't like the comforters. They are too hot.

2026-03-31 via Nuitee
N
Neryda couple nz
10
Comfortable and great location
Pros:

Parking was great as was locality

2026-03-30 via Nuitee
K
Katie solo_traveller ca
10
Rooms were clean, breakfast was amazing, staff were friendly, great location! No complaints.
Pros:

Everything!

Cons:

Nothing!

2026-03-29 via Nuitee
S
Sylvia extended_group au
9
2026-03-29 via Nuitee
S
Samantha couple au
2
Pros:

The young girl on checkin was lovely

Cons:

First hotel i have been to that offers room service that then rings you to come down and collect it yourself, if you needed anything eg towels you had to go down to reception to collect.
Parking is VERY limited and at a cost. For 750 per night you definately except more.
Dont waste your money, plenty of other hotels half the price that offer a double bed.

2026-03-27 via Nuitee
Z
ZENING couple cn
8
Pros:

位置和设施都很满意

Cons:

实在是太贵了

2026-03-25 via Nuitee
Z
ZENING couple cn
8
Pros:

地理位置和设施

Cons:

价格

2026-03-25 via Nuitee
W
Wai Yee solo_traveller hk
8
Staff was responsive.
Pros:

Breakfast was good

Cons:

The flooring of the room

2026-03-25 via Nuitee
L
Les couple au
10
2026-03-25 via Nuitee
A
AW couple za
10
An enjoyable stay at a great location in Queenstown albeit somewhat pricey.
Pros:

We enjoyed the location of this hotel in Queenstown. The facilities were good, the room was spacious and well equipped with an excellent view. Breakfast was included and provided a decent choice of food. The reception staff were friendly. helpful and knowledgeable about where to go and how to get there.

Cons:

The fact that changes were in progress whilst we were there was not the greatest. The rate per night was on the high side.

2026-03-25 via Nuitee
S
Scott solo_traveller gb
1
Pros:

It was not that far from town.

Cons:

There was not enough room to sit down at breakfast and frankly the breakfast was not always great. Despite asking for the 100 dollars to be released for over a week now - I still have had no response or refund/ release. What a terrible company. Parking here is a joke by the way and you may be able to pay to park at hotel whe you arrive or if no space - yiu have to go in search of space on streets around area .

2026-03-23 via Nuitee
A
Alan couple it
8
2026-03-23 via Nuitee