Holiday Inn Express & Suites Queenstown by IHG

Hotels
Holiday Inn Express
8.6 (3072 reviews)
Cnr Stanley and Sydney Street , Queenstown , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Steep hill to climb
Limited breakfast options
Heavy bathroom door

Categories

Cleanliness
8.46
Rooms were noted to be spotless and clean.
Service
8.93
Staff were exceptional and friendly, providing a welcoming atmosphere.
Location
8.97
Excellent location close to the vibrant area of Queenstown Central.
Room Quality
8.42
Rooms are clean and comfortable.
Amenities
8.55
Facilities were great, with food and snacks available at all times.
Value for Money
8.31
Generally perceived as good value for the amenities and service provided.
Food and Beverage
8.46
Breakfast and food availability were appreciated, though some guests desired more selection.
Overall Experience
8.73
Guests generally enjoyed their stay and had a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:08

Property Description

Lakefront Views and Cozy Amenities
Holiday Inn Express & Suites Queenstown offers stunning views of Lake Wakatipu and the Remarkables Mountain Range. Enjoy a complimentary express start breakfast, high-speed WiFi, and a choice of pillows for a restful stay.

Spacious Suites and Relaxation Options
Unwind in the spacious suites with a separate lounge area and kitchenette. The outdoor terrace features a fire pit for cozy evenings. Guests can also indulge in the sauna, heated dryroom, and 24/7 gym access.

Convenient Location for Adventure
Located just a 5-minute walk from the city centre, guests can explore shopping, entertainment, and popular ski destinations like Coronet Peak and The Remarkables. With nearby golf courses and vineyards, there's something for everyone.

Book now for a memorable stay at Holiday Inn Express & Suites Queenstown.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

In line with Government requirements and our own risk assessment, we require all guests over 12 years to be fully vaccinated if you wish to access the hotel and its facilities.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 13 years old to 17 years old stay for NZD 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3072 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.31
Food and Beverage: 8.46
Overall Experience: 8.73
W
Wendy couple nz
9
Fantastic and great value for money
Pros:

Great location, lovely staff and room and breakfast was awesome with lots of options . Lovely view of the gondola

Cons:

The room was far too hot and we couldn’t cool it down. The bed was too firm for us.

2026-06-06 via Nuitee
J
Joelle couple be
8
Très bien rien a dire sauf la fenêtre de la chambre scellée
Pros:

L’emplacement top vraiment proche du centre le personnel le déjeuner très bien aussi

Cons:

Les fenêtres de la chambre
Impossible d aérer la chambre les fenêtres sont scellés
Du coup après de longue journée de marche les chaussures c est plus très frais et l’odeur dans la chambre après 24h !!
C est vraiment le seul bémol

2026-06-06 via Nuitee
N
Neil couple nz
8
We have stayed here many times in the past few years, I guess that says it all !
Pros:

We have stayed here many times in the past few years, I guess that says it all !
Close to town so you can walk in for dinner.

2026-06-05 via Nuitee
W
warren couple nz
9
Food and service great
Pros:

Great breakfast. Room comfy but a little sm .no teatowel or dishwasher liquid.

Cons:

Not charging for parking
Charging for phonecall for taxi to town food and service

2026-06-05 via Nuitee
L
Lucille solo_traveller au
8
It was great coz of the location, Queenstown is great place to visit and will surely come again
Pros:

Accessible and convenient to Town Centre

Cons:

There was a construction/renovation going on in the dining area buts it’s fine

2026-06-05 via Nuitee
D
Danny solo_traveller nz
10
Pros:

편하게 쉬었다

Cons:

내부 공사중

2026-06-04 via Nuitee
K
Kate couple nz
10
Great location, friendly staff and clean.
Pros:

Easy access to the city. Friendly staff. Facilities such as sauna and gym.

Cons:

We’ve heard about some noise at night for one day. waited to stop making a noise from upstairs. No idea why they switched the room or furniture during the night.

2026-06-03 via Nuitee
B
Bridgette couple nz
10
2026-06-03 via Nuitee
L
Luka couple nz
9
2026-06-02 via Nuitee
L
Loreen couple us
9
2026-06-02 via Nuitee
G
Grissa extended_group nz
9
It was satisfying, money well spent.
Pros:

The location is the best with breakfast inclusion.

Cons:

Nothing in particular

2026-06-02 via Nuitee
M
Michael couple nz
10
2026-06-01 via Nuitee
L
Laura couple nz
10
2026-05-31 via Nuitee
L
lopez fernandez couple es
9
2026-05-31 via Nuitee
H
Harish solo_traveller au
10
2026-05-31 via Nuitee
N
nataliya solo_traveller fr
9
2026-05-29 via Nuitee
J
Jocelyn couple au
8
Excellent customer service! Clean & comfortable.
Pros:

Excellent and very helpful staff. Special
Shout out to Jessy and Lynette for all their suggestions, accommodating our requests and especially for their thoughtfulness. Thank you for the special touch (bottle of wine , chocolates and lovely greeting card). Truly made our silver wedding anniversary memorable 😊

Cons:

There was some ongoing construction during our stay - some sections were closed. Although this was not much of an issue for us as we were out most of the time anyway and there was not much noise.

2026-05-28 via Nuitee
K
Kevin couple nz
7
Cons:

bed was rock hard

2026-05-27 via Nuitee
B
Baines couple au
10
Very comfortable and short walk into town centre
Pros:

Well positioned and very clean and tidy

2026-05-26 via Nuitee
A
Anita couple nz
8
Cons:

Cleaner didn’t clear both rubbish bins. They did change the clean towels and made the bedding.

2026-05-25 via Nuitee