Holiday Inn Express & Suites Queenstown by IHG

Hotels
Holiday Inn Express
8.6 (2915 reviews)
Cnr Stanley and Sydney Street , Queenstown , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Steep hill to climb
Limited breakfast options
Heavy bathroom door

Categories

Cleanliness
8.46
Rooms were noted to be spotless and clean.
Service
8.93
Staff were exceptional and friendly, providing a welcoming atmosphere.
Location
8.97
Excellent location close to the vibrant area of Queenstown Central.
Room Quality
8.42
Rooms are clean and comfortable.
Amenities
8.55
Facilities were great, with food and snacks available at all times.
Value for Money
8.31
Generally perceived as good value for the amenities and service provided.
Food and Beverage
8.46
Breakfast and food availability were appreciated, though some guests desired more selection.
Overall Experience
8.73
Guests generally enjoyed their stay and had a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:08

Property Description

Lakefront Views and Cozy Amenities
Holiday Inn Express & Suites Queenstown offers stunning views of Lake Wakatipu and the Remarkables Mountain Range. Enjoy a complimentary express start breakfast, high-speed WiFi, and a choice of pillows for a restful stay.

Spacious Suites and Relaxation Options
Unwind in the spacious suites with a separate lounge area and kitchenette. The outdoor terrace features a fire pit for cozy evenings. Guests can also indulge in the sauna, heated dryroom, and 24/7 gym access.

Convenient Location for Adventure
Located just a 5-minute walk from the city centre, guests can explore shopping, entertainment, and popular ski destinations like Coronet Peak and The Remarkables. With nearby golf courses and vineyards, there's something for everyone.

Book now for a memorable stay at Holiday Inn Express & Suites Queenstown.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

In line with Government requirements and our own risk assessment, we require all guests over 12 years to be fully vaccinated if you wish to access the hotel and its facilities.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 13 years old to 17 years old stay for NZD 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2915 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.31
Food and Beverage: 8.46
Overall Experience: 8.73
A
Annemarie solo_traveller nl
8
2026-02-14 via Nuitee
M
Marie couple us
10
Room, staff, the food, the view, everything was fantastic. We will be back! Thank you!
Pros:

We liked everything! The view of the lake and mountains were fantastic! Thank you!
We will be back if the price stays comparable.

2026-02-14 via Nuitee
T
TATSUYA solo_traveller jp
7
2026-02-13 via Nuitee
P
Pamela couple au
9
Highly recommend. Good sized rooms, modern hotel with beautiful views.
Pros:

Great location with short walk to the town. Hotel very clean & modern. Staff helpful.

Cons:

N/A

2026-02-13 via Nuitee
G
George solo_traveller us
8
Pleasant Stay
Pros:

Excellent Staff

Cons:

Location

2026-02-12 via Nuitee
W
Wanda family_with_children us
10
2026-02-12 via Nuitee
K
Kelly solo_traveller gb
10
Pros:

Absolutely loved this hotel amazing staff location and amenities

2026-02-12 via Nuitee
W
Wasylkiw couple au
7
Fantastic hotel facilities and reasonable price given New Year’s Day. Extremely disappointing that the multiple mistak
Pros:

Very clean, comfortable bed, amazing breakfast,

Cons:

It took a long time to get booked in and late but given New Year’s Day understandable, once booked in our key didn’t work then when it was fixed we were laying in our room and people came into our room with key card access and it wasn’t house staff. Very concerning and all we got was a drink to compensate. Very unprofessional

2026-02-09 via Nuitee
J
Jill couple au
9
2026-02-08 via Nuitee
H
Hezron solo_traveller au
10
Amazing 10/10
Pros:

Everything. Easy Check In, gorgeous view. Beautiful brekky.

2026-02-08 via Nuitee
T
Tolgy family_with_children au
8
2026-01-31 via Nuitee
A
Aurea Candida extended_group br
10
2026-01-31 via Nuitee
A
Althea solo_traveller au
8
Pleasant stay on top of the hill
Pros:

Clean. Pleasant. Excellent breakfast. Nice atmosphere in room, temperature and decor

Cons:

I think I forgot a shirt there.

2026-01-31 via Nuitee
C
Corina couple ro
10
2026-01-30 via Nuitee
K
karen couple gb
9
2026-01-28 via Nuitee
Y
YU couple au
4
Worst ever in queenstown
Cons:

Parking should be only reserved for guests during peak season. Why would I check in your hotel if your parking space isn’t even for me but for other passengers? We booked your hotel on New Year’s Eve because we want to be in the city to see the fireworks and then we ended up spending 3 hours to search for parking because your hotel’s parking is full because your hotel accepts random passengers instead of keeping the space for us and even refused to keep them for us!

2026-01-28 via Nuitee
C
Christian couple de
2
2026-01-28 via Nuitee
F
Fred couple de
6
Da geht noch etwas.
Pros:

Moderner Bau, geräumige Zimmer und gute Lage

Cons:

Das Frühstück war eine Katastrophe. Keine Auswahl, kein Käse, keine Wurst, wenig Obst, kaum Milchprodukte, schlechte Qualität und sehr hektische Atmosphäre.

2026-01-26 via Nuitee
A
Amy couple us
9
Pros:

Great stay in Queenstown!

2026-01-26 via Nuitee
M
Mariska extended_group nl
8
2026-01-26 via Nuitee