Clarence Court Hotel

Hotels
9 (1850 reviews)
Clarence Sq , Cheltenham , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Room cleanliness issues
Inconsistent service
Lack of bar availability

Categories

Cleanliness
8.08
Several reviews mention issues with room cleaning, including complaints about rooms not being serviced daily.
Service
9.55
Positive feedback on staff friendliness and service quality noted across multiple reviews.
Location
9.59
Consistently praised across reviews for being convenient and attractive.
Room Quality
8.54
Some complaints about room comfort and size, along with noise issues.
Amenities
8.57
Certain amenities like bar services and glass availability were mentioned as lacking.
Value for Money
9.03
Mid-range sentiment; some see it as adequate while others highlight pricing issues.
Food and Beverage
9.58
Generally positive comments on breakfast quality and variety.
Overall Experience
9.05
Overall mixed experience; while many enjoyed their stays, highlighted issues detracted from some visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:20

Property Description

Charming Town House Overlooking a Quiet Square

Contemporary Dining Experience
Indulge in delectable contemporary British cuisine at Clarence Bar & Restaurant. Start your day with a freshly cooked breakfast or choose from the continental buffet options available.

Complimentary Access to DW Fitness
Stay active during your stay with complimentary access to DW Fitness, just a short 2-minute walk from the hotel. Perfect for guests over 16 years of age looking to maintain their fitness routine.

Ideal Location for Exploring
Located in a beautiful Regency building, previously owned by the Duke of Wellington, the hotel is a great base for shopping and exploring Cheltenham and the Cotswolds. Don't miss the nearby Pittville Park and the iconic Cheltenham Racecourse and Centaur Conference Centre.

Book now to experience the perfect blend of history, convenience, and hospitality at Clarence Court Hotel.

Important information:

Please note: Guests must at least 16 years of age in order to use the swimming pool.

When booking 3 rooms or more, different policies and additional supplements will apply.

The pool is located at the Everlast Fitness Center, less than a 5 minute walk from the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for £30 per person per night when using an existing bed.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 5 per day.

Location

Guest Reviews

9
Based on 1850 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.58
Overall Experience: 9.05
P
Peter • couple • gb
4
Great location but overnight noise meant a disrupted sleep
Pros:

Location

Cons:

Nighttime noise - sounded like an extractor fan was on/off most of the night

2026-05-16 • via Nuitee
E
Eric • solo_traveller • gb
4
Not a happy visit
Pros:

Location was very good. Bed very comfortable. Room size good.

Cons:

Room and facilities not very clean. Extract fan filthy.Staircase dusty.
WHB drainage blocked.
Breakfast start time is not convenient for business people.

2026-05-15 • via Nuitee
D
David • solo_traveller • gb
7
2026-05-14 • via Nuitee
S
Sharon • couple • gb
7
All good, would stay again!
Pros:

Great location. Pleasant place to stay. Staff friendly.

2026-05-14 • via Nuitee
A
ANN • couple • fr
9
Cons:

Unfortunately restaurant was closed

2026-05-14 • via Nuitee
T
Tina • solo_traveller • gb
9
Pros:

Friendliness and cleanliness

Cons:

Steps

2026-05-13 • via Nuitee
H
Heather • couple • gb
9
Recommend lovely touches shop umbrellas and boots and cute bar made very welcome thk you
Pros:

Parking electric charger

Cons:

Thought the pillows on bed were in need of replacing the bed was super comfy

Though

2026-05-13 • via Nuitee
J
Jeferson • solo_traveller • br
1
It is not worth the money!
Pros:

On the plus side was the absolute spacious room and the hotel is in a nice location.

Cons:

However, on the down side the so called extra large double bed was a two single beds put together and at night there was a faulty drain pump noise that I had to sort out myself (room 16), because there was no phone in the room to call the reception. Also the breakfast is extremely basic - we chose to go elsewhere. For £233 a night, it was a rip off!

2026-05-11 • via Nuitee
D
Diane • couple • gb
8
Great short stay in a lovely hotel
Pros:

The location of this hotel is superb, a quiet square, but close to the eateries at The Brewery. Very friendly helpful staff and comfortably furnished rooms.

2026-05-11 • via Nuitee
T
Timothy • solo_traveller • us
9
Quiet family run property
Pros:

Very quiet

Cons:

Room on the small side.

2026-05-10 • via Nuitee
D
Daniel • couple • gb
3
2026-05-10 • via Nuitee
M
MARC • couple • gb
5
It’s in a quiet location but it lacks any charm, warmth. We rang for reception on arrival and someone gave us a key, Tol
Pros:

Breakfast and the breakfast team were good.

Cons:

Tiny bathroom. Unwelcoming arrival. Paying for parking. Too far from the jazz festival.

2026-05-09 • via Nuitee
E
Elizabeth • extended_group • gb
6
Convenient for one night
Pros:

Location excellent and parking super

Cons:

No shower door on bathroom do impossible not to soak bathroom

2026-05-08 • via Nuitee
H
Howard • couple • gb
1
Disappointing.
Cons:

Water dripping all night from the ceiling onto the bed. In the morning the room above had a shower at 6am and the water came onto my bed! through the ceiling. No receptionist or manager available at the hotel until 9am in the morning. Poor reaction to the water situation. A lacklustre reaction to the situation and a pathetic apology.

2026-05-08 • via Nuitee
P
Philip • family_with_children • gb
9
2026-05-08 • via Nuitee
C
CHRISTOPHER • solo_traveller • gb
6
Clarence Court hotel (Cheltenham)
Pros:

Adjacent car park (£5 per night)
Quiet location.
Good breakfast, cooked and cereal.

Cons:

Limited evening menu in restaurant.
Restaurant closed for 1 evening whilst we were there.

2026-05-08 • via Nuitee
J
julian • solo_traveller • gb
8
Lovely stay
Pros:

Nice hotel and good location 👌

Cons:

The eggs with full English where very poor! They should get a new supplier!

2026-05-04 • via Nuitee
J
John • couple • ie
6
Pros:

Breakfast was very good, generally staff were very pleasant. Great Location.
Just a short walk to town centre

Cons:

Room service seems to have gone missing. After 2 days we asked about servicing our room, we were initially told there was no room service, or that we could request it for a charge. Eventually we got a service on the 2nd day, but that was it, for a 4 night stay that just isn't good enough.

2026-05-04 • via Nuitee
C
Christopher • solo_traveller • gb
8
2026-05-04 • via Nuitee
T
Tessa • solo_traveller • gb
8
Well located, pleasant stay
Pros:

Nice location, leafy and green and not far from the centre. Walking distance to Montpellier Gardens.

Cons:

Room quite small, creaky floors, shower and bath could have been cleaner. A little bit musty!

2026-05-03 • via Nuitee