Windsor Florida Hotel

Hotels
Windsor
8.7 (7552 reviews)
Rua Ferreira Viana, 81 , Rio de Janeiro , br

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Clean
Cons:
Service issues at check-in
Room quality concerns

Categories

Cleanliness
9.09
The hotel is noted for being very clean, though some reviews suggest improvements could be made in room upkeep.
Service
9.06
Mixed feedback on service; some mention friendly staff while others highlight issues with check-in.
Location
9.6
Consistently praised for its proximity to tourist attractions and good access.
Room Quality
8.05
Feedback highlights issues with room conservations and specific room quality concerns.
Amenities
9.08
Good amenities offered, with mentions of a nice breakfast and clean facilities, though some deficiencies noted.
Value for Money
7.54
Many believe the hotel does not deliver the expected quality for the price, especially in room comfort.
Food and Beverage
8.59
Breakfast receives praise for variety but there's mention of limited options for dietary restrictions.
Overall Experience
8.56
Overall experiences are generally favorable, though there are areas identified for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:32

Property Description

Convenient Location near Beaches
Situated just steps away from Flamengo beach, the 4-star Windsor Florida Hotel offers easy access to both the city centre and Copacabana Beach. Perfect for those looking to explore the vibrant city of Rio de Janeiro.

Delicious Dining Options
Indulge in authentic Brazilian cuisine at the Babuska Restaurant located in the lobby. Whether you prefer the executive buffet or à la carte options, the restaurant offers a delightful culinary experience. Additionally, enjoy the convenience of 24-hour room service.

Ideal for Travelers
With its close proximity to Catete metro station, Marina da Glória, and major airports, Windsor Florida Hotel is the ideal choice for travelers seeking comfort and convenience during their stay in Rio de Janeiro.

Book now to experience the perfect blend of old-world charm and modern amenities at Windsor Florida Hotel!

Important information:

Please note that 10% service tax is not included in the rate and is charged during the check in.

Please note that payment in installments is available only for credit cards issued in Brazil.

This property only accepts debit cards issued in Brazil. It does not accept foreign debit cards, nor checks.

Please note that according to the Brazilian Federal Law 8.069/1990 minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

Please note that the parking is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GIG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children up to and including 10 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BRL 40 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 7552 reviews
Cleanliness: 9.09
Service: 9.06
Location: 9.6
Room Quality: 8.05
Amenities: 9.08
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.56
R
RAQUEL family_with_children br
9
Pros:

Excelente café da manhã, acomodações ótimas, gentileza dos funcionários, localização, todo o hotel é extremamente limpo.

Cons:

Os cartões magnéticos, dos dois apartamentos sempre desmagnetizados. Desagradável em sete dias ter que solicitar, na recepção, várias vezes. Parece que você não conhece o sistema e não sabe quais os cuidados deve ter com eles. Ficou parecendo que alguém do hotel bloqueava de propósito.

2026-04-11 via Nuitee
C
Camila family_with_children br
10
Pros:

Tudo organizado

Cons:

Nao teve algo que n tenha gostado

2026-04-11 via Nuitee
P
Pablo family_with_children br
8
2026-04-11 via Nuitee
E
Eugênio family_with_children br
9
Pros:

Localização.
Café da manhã.
Estrutura do hotel.

Cons:

Demora para check-in e check-out.

2026-04-10 via Nuitee
F
Fernando family_with_children cl
8
Recomendable
Pros:

Si bien las instalaciones son antiguas está todo bien conservado, el personal nos atendió muy bien y con disposición de ayudar y orientar correctamente al turista.

Cons:

El entorno, muchos indigentes y mal olor.

2026-04-10 via Nuitee
A
Augusto extended_group br
10
Muito boa
Pros:

Nossa estadia no Windsor Florida Hotel, em fevereiro, foi novamente muito positiva — já é a segunda vez que nos hospedamos nele.

O hotel é bastante grande e recebe um volume elevado de hóspedes, mas ainda assim a equipe consegue manter uma boa organização e prestar uma assistência adequada a todos.

Um ponto de atenção é que, nos horários de check-in, costuma se formar fila na recepção, mesmo com um bom número de atendentes. Em alguns momentos, o processo pode demorar um pouco mais, mas isso não chegou a ser um problema relevante para a nossa experiência.

O quarto é confortável, bem cuidado e conta com os equipamentos essenciais para uma estadia prática e agradável, atendendo bem às necessidades do hóspede.

Um dos grandes destaques do hotel é, sem dúvida, o café da manhã: muito farto, com grande variedade de opções e excelente qualidade, tornando o início do dia um dos pontos altos da hospedagem.

Outro diferencial importante é a piscina na cobertura, que oferece uma área muito agradável para relaxar e aproveitar a estadia, com uma vista bastante interessante e boa estrutura para descanso.

Estivemos no período de Carnaval, quando a cidade estava bastante cheia e o hotel recebia muitos hóspedes, incluindo um grande número de turistas estrangeiros, o que deixou o ambiente ainda mais movimentado e diverso.

De forma geral, foi mais uma boa experiência no hotel, que mantém um padrão consistente e confiável no Rio de Janeiro.

Cons:

Nada

2026-04-10 via Nuitee
D
Daniel solo_traveller br
2
Pros:

Nada

Cons:

Ar condicionado nao funcionava

2026-04-09 via Nuitee
G
Gisela family_with_children pt
4
2026-04-09 via Nuitee
G
Gabriela extended_group br
8
2026-04-09 via Nuitee
C
cristian solo_traveller cl
1
Pros:

Una respondieron a mi pregunta, no dejaron ingresar a mi esposa cuidadana china sin visa, solicitamos al hotel para reembolsar el pago y nunca respondieron

Cons:

No responder ignorar, a los clientes

2026-04-09 via Nuitee
T
Thiago family_with_children br
10
2026-04-09 via Nuitee
couple pe
1
2026-04-09 via Nuitee
G
Gustavo P. Gondim family_with_children br
8
Pros:

Localização estratégica, café da manhã com muita variedade.

Cons:

Muitas filas para check-in.

2026-04-09 via Nuitee
G
Gisela family_with_children pt
9
2026-04-09 via Nuitee
P
Phellipe couple br
10
Pros:

Flexibilidade, qualidade do serviço e atenção ao hóspede

Cons:

Tivemos dificuldade para acessar o quarto, mas o hotel trocou o quarto rapidamente.

2026-04-08 via Nuitee
V
Vanesa family_with_children ar
10
2026-04-08 via Nuitee
M
Massimo family_with_children br
9
excelente cafe da manha e funcionarios incriveis
Pros:

Nos gostamos especialmente dos funcionarios queriamos destacar toda a equipe de mensageiros, especialmente Paulo e Roger que foram muito solicitos, simpaticos, prestativos.

Cons:

a vista do quarto nao era legal, pedimos andar alto com antecedencia e nao foi atendido.

2026-04-07 via Nuitee
M
Magalhaes Filho family_with_children br
10
2026-04-07 via Nuitee
G
Gabriela family_with_children ar
8
Pros:

La atencion, las instalaciones, el desatuno, la limpieza

Cons:

La ubicación es buena en cuanto al parque que tiene a metros pero en los alrededores mucho homeless.

2026-04-07 via Nuitee
M
Marcos couple br
8
2026-04-07 via Nuitee