Best Western - Freeport Inn

Hotels
Best Western
7.7 (702 reviews)
31 US ROUTE ONE , Freeport , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Spacious and well-equipped rooms
Good location
Cons:
Cleanliness issues
Inconvenient check-in process

Categories

Cleanliness
6.7
Multiple reviews indicated issues with cleanliness in the bathrooms and floors.
Service
9.2
The staff was described as wonderful despite other issues.
Location
8.7
Proximity to good restaurants and quiet neighborhood mentioned positively.
Room Quality
7.7
Rooms noted as clean and comfortable but with some issues.
Amenities
7.2
Lack of vending machines and breakfast mentioned as cons.
Value for Money
7.2
Concerns raised about pricing relative to quality and amenities.
Food and Beverage
6.7
No complimentary breakfast provided, which was a discontent.
Overall Experience
8.2
Mixed feelings expressed with both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:47

Property Description

Outdoor Pool and On-Site Restaurants
The Best Western Plus Freeport Inn offers a refreshing outdoor pool and two convenient on-site restaurants. Enjoy a relaxing swim or indulge in delicious meals without having to leave the hotel premises.

Modern Amenities and Services
Each room at this Freeport hotel is equipped with free Wi-Fi, a refrigerator, a flat-screen cable TV, and an iPod dock. Benefit from the business centre, 24-hour front desk services, and a children’s playground, ensuring a comfortable and convenient stay.

Dining Options
Savour delectable meals at the Freeport Cafe, serving breakfast, lunch, and dinner with homemade cooking, or visit The Muddy Rudder for seafood specialties and a diverse menu including lunch, dinner, and Sunday brunch.

Book your stay at the Best Western Plus Freeport Inn for a memorable and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 702 reviews
Cleanliness: 6.7
Service: 9.2
Location: 8.7
Room Quality: 7.7
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 6.7
Overall Experience: 8.2
N
Niki family_with_children us
5
Room was ok. Not terrible but nothing I need to stay at again, needs updates.
Pros:

Beds were comfortable, room clean

Cons:

Buildings old, stained carpets, could use upgrades. No elevator.

2026-01-19 via Nuitee
S
Stephen family_with_children us
8
I'd stay here again but reserve a room for the other side by the closed restaurant.
Pros:

After spending two very hot days in NYC at a hotel with AC that didn't work very well, it was a welcome relief to have a room with a fully functional AC.

Cons:

The entry/stairway was hot...just opening the windows might helped cool it down at night.

2026-01-19 via Nuitee
A
Agustin couple ca
5
Cons:

Not close to office, no free breakfast and coffee

2026-01-19 via Nuitee
A
Archie couple us
6
2026-01-19 via Nuitee
D
dave couple us
2
Pros:

nothing

Cons:

a/c was broken, refrigerator rattled all night, when I confronted clerk in the morning, she just smiled and said "have a nice day" Upwards of $200 a night............Bullshit!!!!!!!!!!!!!!! I won't stay at BW again...........

2026-01-19 via Nuitee
J
James E couple us
5
Outside building keys did not work. Staff rude.
Pros:

Room was fine - met expectations

Cons:

Was in more remote part of hotel a half mile down the road. The keys to the outside door did not work even after replacing them more than once (having to drive back to desk). this was the case for several other guests we spoke with. Staff rather rude in addressing this issue. Outside pet trash has not been emptied for what appeared to be a week. Map to remote building did not account for construction blocking the drive into the building meaning we had to drive past and then turn around somewhere in order to pull into the building. Rather confusing. This was not expained at check-in.

2026-01-19 via Nuitee
M
Mann family_with_children us
10
Clean, affordable but fancy, and fun
Pros:

We ended up needing to stay an extra night in our room. Another night was added with no problems. The room was very nice and the price was extremely reasonable, especially for the room we had.

Cons:

The location across the river is slightly confusing at first, but once you find it, it's easily accessible. We didn't know that there were two buildings.

2026-01-19 via Nuitee
B
Beth family_with_children us
5
It was okay, but I wouldn't stay there again.
Pros:

The room was clean.

Cons:

The beds were uncomfortable. The ice machine at the entrance wasn't working right and made the hallway about 90 degrees. The hotel knew about it. A machine heating up like that tells me it wasn't working right. I was a little worried about a fire hazard.

2026-01-19 via Nuitee
K
Kevin family_with_children us
10
Na
Pros:

Great

Cons:

Na

2026-01-19 via Nuitee
V
Victoria couple us
8
2026-01-19 via Nuitee
D
Deborah couple us
7
Stay was okay
Pros:

Cafe next door was recommended it was very good.

Cons:

Microwive in room was nasty

2026-01-19 via Nuitee
R
Richard couple us
8
Pros:

Lovely room overlooking the estuary, in the annex building just south of the bridge. Very clean and appeared to be recently remodeled.

2026-01-19 via Nuitee
A
Albert solo_traveller us
5
2026-01-19 via Nuitee
M
morgan solo_traveller us
5
Cons:

Room was dirty and staff were loud outside listening to music talking on the phone.

2026-01-19 via Nuitee
J
John couple us
8
2026-01-19 via Nuitee
G
Gregory couple us
5
Cons:

Went on line to get rate. Had to verify trip at home. Short time later rate went up 80%

2026-01-16 via Nuitee
S
Stacey extended_group us
7
Overpriced and not so clean
Pros:

This was a beautiful location with newly renovated rooms. The overall experience was good.

Cons:

No breakfast, which for the cost, was surprising. Everything looked clean until we had a spill and wiped the floor. It was filthy. I don’t think the floors had been mopped in a while.

2026-01-15 via Nuitee
M
Marie couple us
6
Typical motel. Clean & comfortable but no breakfast included.
2026-01-15 via Nuitee
M
Mathias couple us
10
2026-01-15 via Nuitee
D
DONALD couple us
7
checked in at 2am for a few hours sleep before continuing home after a late flight into Portland.
Cons:

Room smelled of wet dog or sweat socks. Was exhausted so just sprayed some cologne into the return air filter of the A/C and went to bed.

2026-01-15 via Nuitee