Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Clean and modern rooms
Great amenities

Categories

Cleanliness
10
Overall, the rooms were very clean and well looked after, contributing to a positive experience.
Service
10
The staff were warm, attentive, and kind, with several guests highlighting individual staff members for their exceptional service.
Location
9.47
The hotel is well placed and easily accessible, making it convenient for exploring major attractions in Bangkok.
Room Quality
10
Rooms were described as beautiful, modern, spacious, and practical with comfortable furnishings.
Amenities
9.46
Facilities like the pool and breakfast buffet were highly praised.
Value for Money
9.49
Guests felt the experience was well worth the cost, especially given the level of service and quality.
Food and Beverage
9.97
The breakfast buffet was lavish and well-maintained, covering major cuisines.
Overall Experience
10
Consistent high ratings across all areas indicate a truly enjoyable overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:07

Property Description

Luxurious Accommodation
Kimpton Maa-Lai Bangkok, an IHG Hotel, located in the heart of Bangkok, offers 5-star accommodation with modern amenities. Guests can indulge in air-conditioned rooms equipped with top-notch facilities including a flat-screen TV, minibar, and private bathroom. Some rooms even feature a kitchenette for added convenience.

Exceptional Dining and Leisure
Enjoy a delightful dining experience at the hotel's restaurant or unwind with a drink at the bar. Start your day with a delicious buffet breakfast and make use of the outdoor swimming pool, fitness centre, and sauna for relaxation. The terrace provides stunning city views for a serene atmosphere.

Convenient Services and Multilingual Staff
Benefit from services like free WiFi, room service, and concierge assistance during your stay. The multilingual staff at the 24-hour front desk ensure a seamless experience for guests speaking Arabic, German, English, and Spanish.

Book now for an unforgettable stay at Kimpton Maa-Lai Bangkok, an IHG Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for THB 1,177 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1128 reviews
Cleanliness: 10
Service: 10
Location: 9.47
Room Quality: 10
Amenities: 9.46
Value for Money: 9.49
Food and Beverage: 9.97
Overall Experience: 10
V
Vanessa • family_with_children • be
10
Consistently exceptional - highly recommended
Pros:

We have stayed here several times, and it is always an excellent experience. The hotel is beautifully designed with a wonderful atmosphere. The staff were incredibly friendly and welcoming, and the hospitality and service were outstanding, and the food is delicious. Highly recommended!

2026-07-06 • via Nuitee
C
chris • solo_traveller • gb
10
2026-07-06 • via Nuitee
A
Abhishek • couple • in
9
2026-07-06 • via Nuitee
R
Rajinder singh • extended_group • in
9
2026-07-03 • via Nuitee
A
Alexis • family_with_children • fr
10
Pros:

Perfect like usual, best place for a short stay in bkk !

2026-07-01 • via Nuitee
K
kimsk03 • Family
10
Unforgettable family vacation thanks to Grape's kindness
Pros:

I had an incredibly enjoyable family trip at Kimpton Maa-Lai Bangkok. All the staff were so welcoming, but I especially cannot forget the kindness of a staff member named Grape. Grape was so sweet and attentive to my child, which made our family vacation even more special. Thank you so much, Grape! We will definitely visit again next time.

2026-06-27 • via Tripadvisor
L
Lucas Cozien • couple • si
9
Une hôtel 5 étoiles pour une expérience 5 étoiles
Pros:

Nous avons adoré le confort de la chambre, celle-ci étant très spacieuse avec une vue magnifique sur Bangkok. Une literie très confortable et une salle de bains de rêve.

L'hôtel propose un petit déjeuner frais, varié, de très bonne qualité, des jus, des salades, des plats sains, asiatiques, européens, mais aussi une très grande variété de fruits et de "bowls". Une salle de sports aux équipements de haut niveau pour les athlètes de tout types (fitness, Pilates, powerlifting..).

Les rideaux permettent un noir complet durant la nuit avec un silence/isolation complet. L'hôtel est magnifiquement décoré, les lumières, décors, mobilier sont magnifiques ; le jardin et les terrasses sont sublimes. On sent un vrai "luxe" supérieur, pas un "simple" hôtel 5 étoiles mais une expérience luxueuse.

Cons:

L'espace piscine est assez petit avec une piscine n'ayant pas ou peu de vue particulière.

Le room service du restaurant Jager (pizzas napolitaines) était assez long, résultant en pizzas pas aussi fraîches et goûteuses que possible. Je ne recommande pas cela.

2026-06-27 • via Nuitee
A
ALEKSEI • solo_traveller • th
10
2026-06-27 • via Nuitee
N
Nomad17402852651 • Business
10
Excellent Hotel
Pros:

I had a wonderful experience at Hotel Maa-Lai in Thailand, thanks especially to Ms. Grape at the check-in desk. She was incredibly warm, polite, and professional from the moment I arrived. I truly appreciated her kindness in arranging an early check-in, which made my trip so much more comfortable and stress-free.

Ms. Grape’s friendly attitude and excellent service really stood out, and she made me feel genuinely welcomed. It’s staff like her that make a stay memorable. Thank you for going above and beyond!😊

2026-06-26 • via Tripadvisor
L
Lee • solo_traveller • kr
10
2026-06-26 • via Nuitee
J
Jorge • extended_group • us
5
The pictures on the website do not match the real place is deceiving.
Pros:

Nice and friendly staff

Cons:

It’s in a serious need for an update the carpet dirty the building is old , smell bad. They need to invest money to make to update it.

2026-06-26 • via Nuitee
J
JakeC1790 • Couples
10
Superb service and atmosphere
Pros:

Hotel atmosphere is very relaxing and the moment you check in you are greeted with excellent service by the friendly and helpful staff. Looking forward to come back again

2026-06-25 • via Tripadvisor
R
Richard ( Nhan Trong Huynh ) • solo_traveller • vn
10
2026-06-25 • via Nuitee
N
nutchan0nj • Couples
10
The best hotel in this area I’ve ever stayed at.
Pros:

I’ve stayed at quite a few hotels, but this one really stood out. For me, luxury isn’t about having a 24-hour butler or overly formal service. Luxury is about personalization, genuine hospitality, and attention to detail. You can truly feel the effort behind every smile and every interaction here.

The rooms are beautiful, clean, modern, and well maintained. They feel fresh and stylish rather than old-fashioned or outdated.

The bar was another highlight. The cocktails were excellent, and the vibe was fantastic. It has a unique atmosphere that’s hard to find. It feels very much like a Kimpton-style bar, not one of those typical hotel bars that can sometimes feel a bit bland.

We came here to celebrate my wife birthday during our first stay, and the hotel went above and beyond. They prepared a cake, balloons, flowers, and other thoughtful touches without us even requesting anything. It was such a wonderful surprise and made the celebration feel extra special.

The bed was very comfortable, breakfast offered a great variety of choices, and the lobby was stunning.

Overall, a truly memorable stay. This is exactly the kind of experience you hope for when paying for a luxury hotel, and I would happily return.

Special thanks to Khun Cyn, Grape, Nes, Mi, Oui, and the Concierge team. You were all amazing and played a big part in making this birthday trip so special. Thank you for all the thoughtful touches and for taking such great care of us. We really appreciate it!

2026-06-24 • via Tripadvisor
J
jinm0k • Family • Kendall Park, New Jersey
10
Our favorite hotel in Bangkok
Pros:

We've stayed at this hotel every summer for the past three years, and we've already booked again for this Christmas.

The breakfast is great, and the facilities are always kept in good shape. But what really makes this place stand out is the staff. Everyone's super friendly and welcoming, always greeting you with a warm smile. Their positive vibe makes every stay fun and memorable.

The location is another big plus. Lumpini Park is just a short walk away, so it's easy to head out for a morning walk or a bit of exercise. The neighborhood around it is nice, safe, and packed with good places to eat and shop.

This has become our favorite hotel in Bangkok, and we can't wait to come back again and again. I'd definitely recommend it to families and business travelers alike.

2026-06-23 • via Tripadvisor
R
rijutam2026 • Family
10
Home away from home - Perfect Bangkok stay!
Pros:

Excellent stay—great comfort, ambience, location, and service. Tina was wonderful and very accommodating.

2026-06-23 • via Tripadvisor
B
B351HYronnies • Family
10
Love this place!
Pros:

K. Mi, the supervisor. She is very friendly, helpful, and also easy to talk to. She always takes good care of everything and makes sure things run smoothly at the hotel. I really appreciated her kindness in making sure I was happy during my stay. Thank you so much. I will definitely be back!

2026-06-23 • via Tripadvisor
M
Mobile24800624912 • Couples
10
Wish we were staying longer
Pros:

Phenomenal experience at the Kimpton Maa-Lai Bangkok! Special shout-out to Minnie for her warmth and kindness during our stay.

2026-06-23 • via Tripadvisor
A
Arnon • couple • il
10
Pros:

מלון מודרני, מעוצב בקפידה, שירות נהדר, בריכה נוחה לשחייה. מצעים נוחים וניקוי חדר פעמיים ביום.

2026-06-23 • via Nuitee
P
punnavitmarcuss • Friends getaway
10
Tina+Nink
Pros:

I love Service here When I’m here alway stay in my home (Tina+Nink help me with checking in and love their service )

2026-06-22 • via Tripadvisor