Holiday Inn Express Swindon West by IHG

Hotels
Holiday Inn Express
8.4 (4659 reviews)
Frankland Road, Blagrove , Swindon , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Value for money
Cons:
Uncomfortable beds
Issues with food quality
Noisy area

Categories

Cleanliness
8.74
Many reviews highlight the room's cleanliness and spotlessness.
Service
8.91
The staff is frequently praised for being friendly and helpful.
Location
8.45
Several reviews mentioned its good location.
Room Quality
8.1
Rooms were described positively, although some mentioned discomfort.
Amenities
8.33
Positive mentions of breakfast and other amenities.
Value for Money
8.29
Good value for the price, according to multiple reviews.
Food and Beverage
7.84
Mixed feedback on food quality, with some highlights on breakfast.
Overall Experience
8.51
Generally positive experiences noted throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:04

Property Description

Convenient Location
Located just off junction 16 of the M4, our contemporary hotel is perfect for business travelers visiting Swindon. Free parking and WiFi make your stay hassle-free.

Comfortable Rooms
Relax in our guest rooms equipped with a flat-screen TV, desk, and tea/coffee facilities. The private bathroom with a shower and provided hair dryer ensures a comfortable stay.

Dining and Meeting Facilities
Enjoy a complimentary buffet breakfast and evening meals in our welcoming bar and lounge. Need to host a meeting? Our purpose-built areas can accommodate up to 50 people.

Book your stay at Holiday Inn Express Swindon West for a seamless blend of convenience and comfort!

Important information:

If you book a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that the card used to make the reservation must be presented upon check-in and verified by PIN.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay applies.

Please contact the property in advance of your stay to check availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 4659 reviews
Cleanliness: 8.74
Service: 8.91
Location: 8.45
Room Quality: 8.1
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.51
G
Gemma family_with_children gb
4
2026-07-18 via Nuitee
D
Declan James solo_traveller ie
9
2026-07-18 via Nuitee
P
Pam solo_traveller gb
9
2026-07-17 via Nuitee
G
Grainne family_with_children ie
8
2026-07-17 via Nuitee
D
DE2.0 solo_traveller gb
7
2026-07-16 via Nuitee
K
Kate S solo_traveller gb
10
Pros:

Thank you for being so per friendly!

Cons:

One of your other hotels in Swindon charges 15 per night for a dog. This would make return visits more manageable for us.

2026-07-16 via Nuitee
D
David family_with_children gb
7
2026-07-16 via Nuitee
J
julie couple gb
10
Over all great
Pros:

Clean and tidy

Cons:

The lift

2026-07-15 via Nuitee
E
Emma solo_traveller gb
7
Good for the M4.
Pros:

Convenient for the M4. Breakfast was good with a wide variety of items. Gluten free bread and some other items available on request. Staff were helpful. Room clean and bed was comfortable.

Cons:

The air conditioning was not working, although a drink voucher was offered to compensate for this. The shower had quite a raised step to get into it. One of the lifts was not working and the other juddered quite a lot.

2026-07-15 via Nuitee
E
Elin family_with_children be
6
Ok for a stopover
Pros:

Easy on the route from west to east

Cons:

Dated, not super clean
Lot of loud and drunk people in the hotel.

2026-07-15 via Nuitee
J
John solo_traveller gb
8
Pros:

The staff were very helpful and friendly 🙂

Cons:

The toilet

2026-07-15 via Nuitee
A
Arvind couple gb
9
2026-07-14 via Nuitee
H
Hieke solo_traveller de
8
Leckeres Frühstück
Pros:

Frühstücksbuffet war super! Zimmer sind groß und sehr sauber. Pancake-Maschine beim Frühstück war ein Highlight.

Cons:

Die Klimaanlage hat nicht so gut funktioniert. Es war ein bisschen laut.

2026-07-14 via Nuitee
S
Steve solo_traveller gb
8
2026-07-14 via Nuitee
C
Carol couple gb
8
Suitable for an overnight stay to break up long journey
Pros:

breakfast

Cons:

Lack of seating in bar area

2026-07-13 via Nuitee
N
Nikki solo_traveller gb
1
2026-07-13 via Nuitee
R
Rosemary solo_traveller gb
10
Great stopover
Pros:

Everything. Staff was excellent . Chloe went out of her way, a good member of staff.
Morning Staff for breakfast was always on the go and pleasant.and helpful.
What a great team you have. 😊

Cons:

Nothing to dislike

2026-07-13 via Nuitee
D
Deanna couple gb
7
Pros:

Location was good because it was not too much of a distance to drive to surrounding areas.

Cons:

A bit more choice at breakfast in terms of hot food.

2026-07-13 via Nuitee
M
Marianne family_with_children gb
7
Good location, lovely staff
Pros:

It was a great location, great breakfast too and the staff were lovely and very helpful- give the pancake machine a go at breakfast, it’s great fun!

Cons:

The only gripe would be that although I agree the room slept four, my two teenagers had to share a bed (they didn’t, one slept on the floor rather than share with his brother 😂) - other equivalent hotels you get a double and two singles.

2026-07-13 via Nuitee
C
Chesham couple gb
10
2026-07-12 via Nuitee