Holiday Inn Express Swindon West by IHG

Hotels
Holiday Inn Express
8.4 (4439 reviews)
Frankland Road, Blagrove , Swindon , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Value for money
Cons:
Uncomfortable beds
Issues with food quality
Noisy area

Categories

Cleanliness
8.74
Many reviews highlight the room's cleanliness and spotlessness.
Service
8.91
The staff is frequently praised for being friendly and helpful.
Location
8.45
Several reviews mentioned its good location.
Room Quality
8.1
Rooms were described positively, although some mentioned discomfort.
Amenities
8.33
Positive mentions of breakfast and other amenities.
Value for Money
8.29
Good value for the price, according to multiple reviews.
Food and Beverage
7.84
Mixed feedback on food quality, with some highlights on breakfast.
Overall Experience
8.51
Generally positive experiences noted throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:04

Property Description

Convenient Location
Located just off junction 16 of the M4, our contemporary hotel is perfect for business travelers visiting Swindon. Free parking and WiFi make your stay hassle-free.

Comfortable Rooms
Relax in our guest rooms equipped with a flat-screen TV, desk, and tea/coffee facilities. The private bathroom with a shower and provided hair dryer ensures a comfortable stay.

Dining and Meeting Facilities
Enjoy a complimentary buffet breakfast and evening meals in our welcoming bar and lounge. Need to host a meeting? Our purpose-built areas can accommodate up to 50 people.

Book your stay at Holiday Inn Express Swindon West for a seamless blend of convenience and comfort!

Important information:

If you book a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that the card used to make the reservation must be presented upon check-in and verified by PIN.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay applies.

Please contact the property in advance of your stay to check availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 4439 reviews
Cleanliness: 8.74
Service: 8.91
Location: 8.45
Room Quality: 8.1
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.51
J
Jessica couple gb
8
2026-05-16 via Nuitee
W
Winston solo_traveller gb
10
Wonderful
Pros:

Superb

Cons:

Nothing

2026-05-15 via Nuitee
C
Christopher solo_traveller gb
8
2026-05-15 via Nuitee
M
Malcolm extended_group gb
8
Good
Pros:

Good

Cons:

Nowtgood, except the problems with the lifts

2026-05-15 via Nuitee
R
Rose-Marie couple nz
8
Great for our needs - one night before moving on
Pros:

Location was good. Easy to get around. Central. Breakfast was a bonus. Staff friendly and courteous.

Cons:

Nothing not to like

2026-05-15 via Nuitee
N
Nicola solo_traveller gb
9
Would book again. Staff were a highlight
Pros:

Great location for getting up and down the M4 without needing to navigate the city.
Staff were fabulous - a great team!
Room was clean and comfy.

Cons:

Quilts were quite thick and hot, and I couldn't get the A/C to work, although I'm sure the team would have sent someone to have a look if I had been bothered enough to ask.

2026-05-14 via Nuitee
R
Roos solo_traveller gb
7
Pros:

The quiet, the firm beds, the early breakfast, the efficiency of the check-in, the cleanliness of the beds, room, and bathroom.

Cons:

The breakfast was good, but the dinner was awful. I ordered fish and chips. The batter of the fish tasted like a dirty dish cloth smells. The chips were hard and stale. The best thing of the meal was the peas. I was actually worried about contracting food poisoning. Fortunately that didn't happen.

2026-05-14 via Nuitee
J
jean-luc solo_traveller fr
8
2026-05-12 via Nuitee
S
Skri_1903 extended_group pl
9
Pros:

Profesjonalny i bardzo miły personel
bardzo dobre śniadania

2026-05-12 via Nuitee
D
Diane couple fr
10
It was a great night…thankyou
Pros:

Friendly staff…clean…comfortable…what more can you ask

Cons:

Only complaint….and it’s a small one…little flashing light in the middle of the room….disturbed my sleep a little

2026-05-12 via Nuitee
M
MMP solo_traveller gb
8
2026-05-12 via Nuitee
M
Malcolm solo_traveller gb
9
2026-05-12 via Nuitee
S
Sanderson solo_traveller gb
5
A good 1 night stopover.
Pros:

Friendly staff, breakfast was good quality for a buffet breakfast and the staff kept the "restaurant" area clean. The room was also nice & clean.

Cons:

The bed was very hard.

2026-05-11 via Nuitee
M
Marcsi solo_traveller hu
10
Pros:

This is a great hotel for an overnight stay or more.Near the main road.Staff is really friendly and helpful,the breakfast was excellent 👌

Cons:

Nope.All was good and highly recommended for everyone

2026-05-11 via Nuitee
A
Adele couple gb
9
2026-05-11 via Nuitee
B
Bhupinder family_with_children gb
8
2026-05-11 via Nuitee
L
Louise family_with_children gb
8
Good location and clean
Pros:

Good location clean and tidy

Cons:

Parking was a problem

2026-05-11 via Nuitee
P
Paul couple gb
8
Pros:

Friendly staff...evening meal was good..
Great breakfast

Cons:

My only criticism was the bed was too hard

2026-05-10 via Nuitee
J
Julie family_with_children gb
9
Enjoyable . . . apart from the coffee!
Pros:

Hotel reception are always very welcoming. Room was clean as was bathroom. Hotel is near the M4 which is great. The majority of breakfast was good.

Cons:

The coffee available at breakfast is disgusting - really is time to get something far better than Nescafe (straight coffee and Capappuccino is undrinkable - in our option). It's just a waste offering this to clientele

2026-05-10 via Nuitee
S
Samantha couple gb
8
Cons:

bed was very hard and uncomfortable, could do with a mattress topper as well as softer pillows

2026-05-10 via Nuitee