Holiday Inn Express & Suites - Union City by IHG

Hotels
Holiday Inn Express
9.1 (319 reviews)
810 Bream Boulevard , Union City , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness and friendly staff
Great location and excellent amenities
Cons:
Inconsistency in cleanliness
Limited use of some facilities

Categories

Cleanliness
8.31
There were mentions of dirty showers and unclean toilet areas, which lowered the score.
Service
9.78
Reviewers consistently praised the helpfulness and friendliness of the staff.
Location
9.32
The hotel is in a great location, noted for being close to the Discovery Park of America.
Room Quality
9.27
Rooms described as clean, comfortable, and well-maintained.
Amenities
8.8
Amenities like the pool and breakfast received positive feedback, but some facilities could improve.
Value for Money
9.26
Guests felt the overall value was excellent considering the comfort and cleanliness.
Food and Beverage
8.81
Food received positive remarks; however, not all reviewers tasted it.
Overall Experience
9.28
Most reviews described an excellent overall experience during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:28

Property Description

Luxurious Amenities - Holiday Inn Express & Suites - Union City offers an indoor pool and free WiFi, ensuring guests can relax and stay connected throughout their stay.

Comfortable Accommodations - Each guest room is equipped with a flat-screen TV, satellite channels, and a safety deposit box, providing a comfortable and entertaining experience for all visitors.

Convenient Facilities - With free private parking, a business centre, and a 24-hour front desk, guests can enjoy a hassle-free stay with all their needs taken care of promptly.

Book your stay at Holiday Inn Express & Suites - Union City, an IHG Hotel, and experience a perfect blend of comfort and convenience during your visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.1
Based on 319 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.28
J
Jerriann family_with_children us
8
2026-05-05 via Nuitee
G
Gwen family_with_children us
9
2026-05-03 via Nuitee
C
Christen family_with_children us
8
2026-04-29 via Nuitee
D
Donna couple us
5
Will not stay on the first floor again
Pros:

Location was close to event venue

Cons:

Our room was next to the side entrance and the door slammed shut everytime someone exited or entered. Suggest SOFT CLOSE doors. Kept my 80 year old mother away all night

2026-04-16 via Nuitee
C
Charles couple us
10
2026-04-07 via Nuitee
M
Mays couple us
10
2026-03-25 via Nuitee
J
James couple us
8
Pros:

Very clean and good location

Cons:

High price and the breakfast. Turkey sausage instead of bacon

2026-03-16 via Nuitee
A
Anna family_with_children us
10
It was the best hotel we’ve ever stayed in.
Pros:

This hotel was the nicest I’ve ever stayed in!

Cons:

Nothing!

2026-03-15 via Nuitee
D
dawnie family_with_children us
10
2026-03-10 via Nuitee
D
Damien family_with_children us
10
Such a great experience at this hotel. Such nice staff & very nice hotel.
Pros:

The night shift lady is absolutely so sweet & we just loved her!!

Cons:

The page says heated pool, it definitely is not. It was freezing.

2026-03-08 via Nuitee
P
Paul couple us
9
Very happy with location, cleanliness and friendly staff. Loved the coffee.
Cons:

Water wasn't very hot with low
Pressure.

2026-02-10 via Nuitee
D
Deanna couple us
10
2026-01-20 via Nuitee
A
Alexandra family_with_children us
8
2026-01-19 via Nuitee
J
Jalaine extended_group us
8
Pros:

Great staff greeting us upon entry.

Cons:

The pool was still very cool for it being “heated”.
The luggage carts are not the best option. The angle of them makes it hard to have multiple things on the cart.

2026-01-19 via Nuitee
L
Lance family_with_children us
10
Pros:

The helpfulness of the staff. Our car broke down and while it was getting fixed they helped us reserve our rooms for another night and gave us as late of a check out as possible.

2026-01-19 via Nuitee
K
Katie G. family_with_children us
8
2026-01-08 via Nuitee
F
Farnham family_with_children us
8
Nice location close to discovery Park which was our main destination.
Pros:

Room was clean

Cons:

No extra roll of toilet paper only one half used roll, had to ask the front desk for toilet paper, and sheets and a blanket for the sofa bed. They were quick to accommodate.

2025-12-29 via Nuitee
C
Christina family_with_children us
8
Pros:

The room was spacious, clean and very comfortable. We were given plenty of towels, which was a nice change from the norm. The bed gave us a dreamy night's sleep - so comfy!

Cons:

There was nothing we didn't like per se, but there isn't much happening in the area. You'll have to drive a little ways to find local eateries and the adorable downtown area.

2025-12-15 via Nuitee
A
Ashley couple us
10
2025-12-07 via Nuitee
C
christina family_with_children us
8
2025-12-04 via Nuitee