Asilomar Conference Grounds

Room was “rustic”. Still fun and unique though. Some small, dirty spots on walls. Had to have staff bring hand soap late at night. I think board games for families would be fun.

Starting with a $200/night fee, the bathroom was inadequate and I'm guessing it's the same bathroom that was built when Asilomar opened. I did not realize you have no elevators and I should have asked before making a reservation. On a broken ankle that is healing slowly, given my age (78), I had to negotiate two floors of stars multiple times each day. And I had to walk all over the facilities, once at night, with virtually no lighting to help me find my building.

I suggest you replace your Directory signs with ones that specify clearly where a person is when reading any of the signs. E.G. "You are Here".... As a result of the labyrinth of paths and roads, I had to walk 30 minutes in the rain Saturday evening, just to find the Willow building from where the wedding I attended was located. It was tedious, difficult, and unnecessary if the existing signage was replaced with more helpful signs.

The food at the wedding was very good, the bed was wonderful, but like I said, for $200 a night, Asilomar could do better, much better.

The room has a lot of spiderwebs.

Hitory

The leaking shower head.

N/A

Initially I found it hard to find my way around the grounds

The bathtub in the accessible room wasn't accessible per my friend in the group

The shower temperature was really hard to figure out

Breakfasts - really would've wanted a better oatmeal setup - maybe in a pot with a cover. It was cold even though it had been on a warmer

More greens! - a salad bar every day would be great

The reason the rooms retain their midcentury charm is that the property has been a little relaxed on updates. I believe some rooms have been recently updated, but this was not one of them. The sinks didn't have stoppers, the double mattresses was a little tired, and the sliding glass door was hard to open. Also, we had a fireplace with wood, kindling and no matches -- probably could have got them from the front desk, but we didn't try the fire. Housekeeping did not come during our stay, although we didn't ask them to, either. The pool was outside and heated, but a little chilly for the summer weather we had while we were there.

No staff, house keeper call after 5pm, no hair blower in the room. No AC, request for fan was not honnorred

Front desk service was really not a pleasant experience. indifference and a slight attitude. Terrible customer service support for directions and questions not answered well. First impressions at check in inquiry reflected rude indifferent customer service.
The inside of units were dated and in need of cosmetic upgrades. No AC and rooms were like a sauna. Would have been nice to have a TV. The pillows were lumpy and very uncomfortable.
Housekeeping seemed ok and were responsive to our request for a fan to help cool room, thank you.

However, I have to agree with other reviewers regarding cleanliness. The bed sheets had an old blood stain, and several towels were marked with pink and brown stains. For the price being charged, the hotel should at least replace or properly clean these items—it’s simply not acceptable for guests to be given stained towels or linens.

On top of that, the pricing for extras feels unreasonable. For example, a tiny bottle of water in the room costs $6. Small details like this, combined with the lack of attention to cleanliness, make the stay feel less than what you’re paying for.

On a personal note, I’m allergic to bleach, so I sometimes experience reactions in hotels. Still, I felt a bit itchy with the bedding here, which added to the discomfort.

I’m sure some of the rooms are better maintained. My room was poorly maintained. It was not updated in the least. I think they confuse people by saying the room is historic, I’m sorry there is nothing historic about the 80s. That was the last time the room was decorated or managed. The heater was the only thing that worked. No AC, and I visited after Memorial Day weekend. The bed however was comfortable and new. Dirty wall paper and rusty vents. There was also a lot of trash outside, like housekeeping forgot they left a bag outside the rooms and then animals tore into it.

No fridge and no tv in the rooms. Also, the food at the breakfast could be better