Sleep Inn & Suites Gallatin - Nashville Metro

Hotels
•
Sleep Inn
8.4 (504 reviews)
983 Village Green Crossing , Gallatin , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Family rooms

Review Highlights

Pros:
Attentive staff
Convenient location
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
7.79
Multiple reviews noted issues with cleanliness, particularly dirty carpets and mold in the shower.
Service
9.26
Reviews highlighted attentive and friendly staff, indicating high service quality.
Location
8.8
Guests appreciated the convenient location, near restaurants and stores.
Room Quality
8.25
Rooms were generally comfortable, although some had cleanliness issues.
Amenities
8.28
Positive comments about room comfort, but cleanliness concerns impacted the rating.
Value for Money
8.74
Good value mentioned by guests for the price paid, despite some concerns.
Food and Beverage
7.29
Negative feedback on breakfast quality affected the rating.
Overall Experience
8.76
Overall positive stays with some complaints, but many expressed satisfaction with their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:29

Property Description

Modern Accommodation with Convenient Amenities

Convenient Location for Sightseeing and Events

Complimentary WiFi and Fitness Center

Ready to experience comfort and convenience in Gallatin? Book your stay at Sleep Inn & Suites Gallatin - Nashville Metro now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 504 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 7.29
Overall Experience: 8.76
H
Hitoshi • solo_traveller • us
7
2026-07-08 • via Nuitee
N
Nikia • solo_traveller • us
8
2026-07-06 • via Nuitee
N
Nikia • solo_traveller • us
8
2026-07-06 • via Nuitee
D
Diana • couple • us
6
Hotel was quiet and staff was nice. Due to poor breakfast and poor bathroom lighting and old tub, we will stay at a diff
Pros:

It was quiet at night
The bed was comfortable

Cons:

No walk in shower and no hold bars on tub.
Bathroom color was a weird green and the lighting was poor.
The breakfast choices were all the cheapest possible and the kitchen area was messy.

2026-06-30 • via Nuitee
M
Melani • couple • us
8
The room was decent.the water temperature was not
Pros:

Location and clean

Cons:

The water turned cold while taking a shower.

2026-06-25 • via Nuitee
F
Frank • solo_traveller • us
8
Adequate sleeping, terrible breakfast.
Pros:

Bed was comfortable, quiet, everything worked properly

Cons:

The breakfast was not good. No one was attending to the food. Sausage was like rubber, biscuits were hard, tator tots were cold, eggs were tasteless, gravy was decent. More attention to the breakfast and better quality would help this location compete with Comfort Inn!

2026-06-25 • via Nuitee
R
Rhea • couple • us
8
2026-06-21 • via Nuitee
M
MIKE4MICHAEL • family_with_children • us
3
Only stay here if you have no other choice
Pros:

The bathroom and shower were good.

Cons:

The sofa bed was disgusting!
The room is described as King Suite...its a Motel Room with a king bed shoveled into it. There was no room to move around or get comfortable. The AC unit was loud and barely kept the room comfortable to sleep in. The breakfast was absolutely terrible and tasted like instant food from a microwave. It was obvious the staff needs training in Hospitality Engagement and Services.

2026-06-18 • via Nuitee
J
Jkohnjames • couple • us
10
2026-06-16 • via Nuitee
C
craig • family_with_children • us
8
2026-06-14 • via Nuitee
C
Crystal • couple • us
7
It was ok. Not the best not the worst
Pros:

Location.

Cons:

The room smelled kinda musty, the shower had brown stains along the bottom, the door wouldn’t shut completely, I was charged twice.

2026-06-14 • via Nuitee
B
Brooke • extended_group • us
2
Gross
Pros:

There was hot water surprisingly.

Cons:

When we opened the door to our room the smell came rushing out. It smelled like a wet towel that had been sitting crunched up for days. Everything felt damp in the room. The smell never went away. Even the carpet felt wet. Also, the first night we stayed we had to go down and get a plunger. The plumbing is old.

2026-06-08 • via Nuitee
D
Debra • solo_traveller • us
10
2026-06-07 • via Nuitee
A
Annette • couple • us
10
Excellent value tucked away
Pros:

Good location, off the main highway so nice and quiet.

Cons:

Nothing - it was great!

2026-06-06 • via Nuitee
S
Sherry • extended_group • us
9
2026-06-02 • via Nuitee
T
Thomas B • couple • us
10
exceeded all expectations
Pros:

The bed (mattress, pillows, etc) was best I've experienced.

Cons:

No extra toilet paper or kleenex in room.

2026-06-01 • via Nuitee
F
Frank • solo_traveller • us
3
Staff needs to not be sleeping while they are at work.
Pros:

Good price and locatioon

Cons:

The employee at check in was asleep in the office behind the counter snoring very loudly. I had to ring the bell 7 times before she woke up and came out. When she finally did come out she was falling asleep standing up at the computer while she was trying to check me in. I watched her fall asleep and start to snore during the process.
When I was finally checked in, she put me in a room that was not ready and still in the process of being cleaned. I had to change rooms to a lesser room.

2026-06-01 • via Nuitee
L
Liz • family_with_children • us
8
2026-06-01 • via Nuitee
J
Joseph • solo_traveller • us
10
2026-05-31 • via Nuitee
D
Douglas • couple • us
8
I stay here every time I’m back and have a few days off from touring.
Pros:

It’s close to many restaurants and shopping.

Cons:

It seems like they were using my room as storage. There were multiple lamps on the window side of the bed, like 3 floor lamps. Also the rod was broken off the curtain and was just sat in the corner. The next time I was gonna book to stay there, the price jumped $45 a night. Not staying in a storage room for $125 a night.

2026-05-26 • via Nuitee