Sleep Inn & Suites Gallatin - Nashville Metro

Hotels
•
Sleep Inn
8.4 (511 reviews)
983 Village Green Crossing , Gallatin , us
+1 615-442-6072

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Family rooms

Review Highlights

Pros:
Attentive staff
Convenient location
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
7.79
Multiple reviews noted issues with cleanliness, particularly dirty carpets and mold in the shower.
Service
9.26
Reviews highlighted attentive and friendly staff, indicating high service quality.
Location
8.8
Guests appreciated the convenient location, near restaurants and stores.
Room Quality
8.25
Rooms were generally comfortable, although some had cleanliness issues.
Amenities
8.28
Positive comments about room comfort, but cleanliness concerns impacted the rating.
Value for Money
8.74
Good value mentioned by guests for the price paid, despite some concerns.
Food and Beverage
7.29
Negative feedback on breakfast quality affected the rating.
Overall Experience
8.76
Overall positive stays with some complaints, but many expressed satisfaction with their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:29

Property Description

Modern Accommodation with Convenient Amenities

Convenient Location for Sightseeing and Events

Complimentary WiFi and Fitness Center

Ready to experience comfort and convenience in Gallatin? Book your stay at Sleep Inn & Suites Gallatin - Nashville Metro now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 511 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 7.29
Overall Experience: 8.76
M
Megan • family_with_children • us
8
Good value - would stay again
Pros:

Location was great for our needs

2026-09-08 • via Nuitee
T
Tamsyn • family_with_children • us
7
Great price, but could be a tad cleaner
Pros:

It was close to our son’s college and it was a good price.

Cons:

The outside of the facilities was dirty. There was a Rubbermaid in the front filled with dirty rain water and boards leaned against the wall in the front. Our bathroom floor was not clean.

2026-08-24 • via Nuitee
D
Douglas • solo_traveller • us
5
This used to be my place to stay regularly in between tours. I will only stay here as a last resort from here on out.
Pros:

It’s close to everything someone may need

Cons:

Tv didn’t work and took about 20 minutes to remedy. The elevator had what seemed to be like Cheetos crunched up all over the floor. Sounded like someone was doing construction next to my room at 8 am as it was loud and shook my room.

2026-08-04 • via Nuitee
R
Robert • solo_traveller • us
7
Good accommodations unjust extra charge!
Pros:

Staff was great, was clean, breakfast was excellent!

Cons:

They charged my card $50 extra above what tge room cost!

2026-07-25 • via Nuitee
C
Caitlyn • solo_traveller • us
10
2026-07-21 • via Nuitee
K
Kathy • couple • us
8
Convenient, clean, adequate stay.
Pros:

Good location

Cons:

Air conditioning not very strong. Mattress uncomfortable.

2026-07-18 • via Nuitee
K
Keith • couple • us
9
Best I’ve slept in a long time. Very comfy bed
Pros:

Great location. Everything is very convenient

Cons:

Nothing really

2026-07-17 • via Nuitee
E
Erica • solo_traveller • us
10
2026-07-14 • via Nuitee
D
Diane • solo_traveller • us
10
Stay there again YES
Pros:

Everything was wonderful. We were on 2nd floor and had noisy overhead folks. Breakfast was fabulous. Staff went the extra mile for us with our accommodation. Thank you so much. Definitely stay there again.

2026-07-14 • via Nuitee
H
Hitoshi • solo_traveller • us
7
2026-07-08 • via Nuitee
N
Nikia • solo_traveller • us
8
2026-07-06 • via Nuitee
N
Nikia • solo_traveller • us
8
2026-07-06 • via Nuitee
D
Diana • couple • us
6
Hotel was quiet and staff was nice. Due to poor breakfast and poor bathroom lighting and old tub, we will stay at a diff
Pros:

It was quiet at night
The bed was comfortable

Cons:

No walk in shower and no hold bars on tub.
Bathroom color was a weird green and the lighting was poor.
The breakfast choices were all the cheapest possible and the kitchen area was messy.

2026-06-30 • via Nuitee
F
Frank • solo_traveller • us
8
Adequate sleeping, terrible breakfast.
Pros:

Bed was comfortable, quiet, everything worked properly

Cons:

The breakfast was not good. No one was attending to the food. Sausage was like rubber, biscuits were hard, tator tots were cold, eggs were tasteless, gravy was decent. More attention to the breakfast and better quality would help this location compete with Comfort Inn!

2026-06-25 • via Nuitee
M
Melani • couple • us
8
The room was decent.the water temperature was not
Pros:

Location and clean

Cons:

The water turned cold while taking a shower.

2026-06-25 • via Nuitee
R
Rhea • couple • us
8
2026-06-21 • via Nuitee
M
MIKE4MICHAEL • family_with_children • us
3
Only stay here if you have no other choice
Pros:

The bathroom and shower were good.

Cons:

The sofa bed was disgusting!
The room is described as King Suite...its a Motel Room with a king bed shoveled into it. There was no room to move around or get comfortable. The AC unit was loud and barely kept the room comfortable to sleep in. The breakfast was absolutely terrible and tasted like instant food from a microwave. It was obvious the staff needs training in Hospitality Engagement and Services.

2026-06-18 • via Nuitee
J
Jkohnjames • couple • us
10
2026-06-16 • via Nuitee
C
craig • family_with_children • us
8
2026-06-14 • via Nuitee
C
Crystal • couple • us
7
It was ok. Not the best not the worst
Pros:

Location.

Cons:

The room smelled kinda musty, the shower had brown stains along the bottom, the door wouldn’t shut completely, I was charged twice.

2026-06-14 • via Nuitee