Sleep Inn & Suites Gallatin - Nashville Metro

Hotels
•
Sleep Inn
8.2 (397 reviews)
983 Village Green Crossing , Gallatin , US
+1 615-442-6072

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Family rooms

Review Highlights

Pros:
Good location / convenient
Comfortable beds
Friendly/helpful staff
Good price / value
Some guests reported clean, adequate rooms
Quiet at night for many guests
Cons:
Repeated complaints about breakfast quality and service
Unclean rooms or common areas (stained linens, sticky floors, dirty elevators/halls)
Outdated bathrooms and fixtures
Bad odors in some rooms
Weak air conditioning / minor amenity issues
Reports of unexpected extra charge and occasional indifferent staff

Categories

Cleanliness
7.2
Mixed reports: several guests noted stained pillows and comforters, sticky bathroom floors, dirty carpets, and dirty common areas (elevators/halls), though some guests reported rooms as clean.
Service
9
Generally praised — multiple comments about pleasant, helpful staff who went the extra mile; a few mentions of indifferent staff and an isolated billing complaint.
Location
9
Consistently positive: guests frequently noted the hotel is very convenient and close to destinations (college, downtown etc.).
Room Quality
7.8
Mixed: many guests praised very comfortable beds, but rooms were described as outdated, with odors, stained linens, occasional TV/equipment issues and some wear-and-tear.
Amenities
7.8
Basic amenities present but with issues: weak air conditioning, sparse/poorly attended breakfast area, elevator and public-area cleanliness problems, limited bathroom fixtures (no grab bars/towel racks in some rooms).
Value for Money
9
Frequently noted as a good price and good value for the cost, though there was at least one complaint about an unexpected extra charge.
Food and Beverage
6.8
Regular complaints about breakfast quality and variety (cheap disposables, cold items, poor coffee); several guests described the buffet/kitchen area as messy or unattended.
Overall Experience
9
Overall positive for many guests: comfortable beds, convenient location and good staff made stays pleasant despite cleanliness and breakfast shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Modern Accommodation with Convenient Amenities

Convenient Location for Sightseeing and Events

Complimentary WiFi and Fitness Center

Ready to experience comfort and convenience in Gallatin? Book your stay at Sleep Inn & Suites Gallatin - Nashville Metro now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 397 reviews
Cleanliness: 7.2
Service: 9
Location: 9
Room Quality: 7.8
Amenities: 7.8
Value for Money: 9
Food and Beverage: 6.8
Overall Experience: 9
S
Sharon • solo_traveller • us
10
My stay at Sleep Inn Gallatin was very good
Pros:

I liked the appearance of the property outside and inside. My room was comfortable and aesthetically pleasing. The staff was extremely nice and very helpful. The breakfast was good .

Cons:

I could only get a basic wifi connection and I would have to reconnect it every so often.

2026-11-06 • via Nuitee
Z
Zwicker • solo_traveller • us
2
2026-11-05 • via Nuitee
B
Bowser • family_with_children • us
6
2026-11-01 • via Nuitee
J
James • family_with_children • us
10
Pleasant stay
Pros:

Very clean, costumer service was excellent. Breakfast was good. We had a very pleasant stay. We will return the price was great. We will return to this hotel again in the near future.

Cons:

There isn't a answer for what we didn't like.

2026-10-31 • via Nuitee
G
Gerhard • family_with_children • fk
9
2026-10-30 • via Nuitee
R
Roberta • couple • us
8
2026-10-29 • via Nuitee
P
Patricia • family_with_children • us
7
2026-10-29 • via Nuitee
A
Alejandra • extended_group • us
7
2026-10-17 • via Nuitee
M
Marcus • couple • us
3
2026-10-16 • via Nuitee
G
Gary • family_with_children • us
9
2026-10-15 • via Nuitee
C
Chris • solo_traveller • us
5
The bed was comfortable but the room and bathroom needed deep cleaning.
Pros:

Bed super comfortable

Cons:

The shower needs to be re-caulked as it looked dirty. Pillows are old and stained. The room smells bad and the carpet seems dirty. The bathroom floor was sticky and there were no towel racks. The comforter was stained.

2026-10-09 • via Nuitee
J
James • solo_traveller • us
5
Pros:

Location

Cons:

Could have been cleaner, very outdated. Furniture in rough shape.

2026-10-07 • via Nuitee
M
Mason • solo_traveller • us
7
I would stay here again for the above mentioned reasons but can we get a better cup of coffee and some fruit & yogur
Pros:

Good location, pleasant staff. Room was Clean, comfy, good bed etc, basic but a good value.

Cons:

Breakfast was skimpy, coffee was not great!
Room was clean & comfy but when they did the room they didn’t make any attempt to make the bed or vacuum the floor.

2026-10-07 • via Nuitee
C
Carl • couple • us
4
Would not consider staying there again!!
Pros:

Worst hotel breakfast I can rememeber. Cheap paper plates and cutlery. Minimal menu items. Locaiton was good.

Cons:

Dirty elevators and halls. DIrty room. Bad smells in room. Indifferent staff. Bathrrom looked old with caulk covering mildew. and rust.

2026-09-18 • via Nuitee
M
Megan • family_with_children • us
8
Good value - would stay again
Pros:

Location was great for our needs

2026-09-08 • via Nuitee
T
Tamsyn • family_with_children • us
7
Great price, but could be a tad cleaner
Pros:

It was close to our son’s college and it was a good price.

Cons:

The outside of the facilities was dirty. There was a Rubbermaid in the front filled with dirty rain water and boards leaned against the wall in the front. Our bathroom floor was not clean.

2026-08-24 • via Nuitee
D
Douglas • solo_traveller • us
5
This used to be my place to stay regularly in between tours. I will only stay here as a last resort from here on out.
Pros:

It’s close to everything someone may need

Cons:

Tv didn’t work and took about 20 minutes to remedy. The elevator had what seemed to be like Cheetos crunched up all over the floor. Sounded like someone was doing construction next to my room at 8 am as it was loud and shook my room.

2026-08-04 • via Nuitee
R
Robert • solo_traveller • us
7
Good accommodations unjust extra charge!
Pros:

Staff was great, was clean, breakfast was excellent!

Cons:

They charged my card $50 extra above what tge room cost!

2026-07-25 • via Nuitee
C
Caitlyn • solo_traveller • us
10
2026-07-21 • via Nuitee
K
Kathy • couple • us
8
Convenient, clean, adequate stay.
Pros:

Good location

Cons:

Air conditioning not very strong. Mattress uncomfortable.

2026-07-18 • via Nuitee