Mantra The Point

Hotels
BreakFree
8.3 (1157 reviews)
239 Frankton Road , Queenstown , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautiful views
Excellent location
Cons:
Cleanliness issues
Dated room quality

Categories

Cleanliness
7.55
Several mentions of cleanliness issues, including cobwebs and a musty bathroom.
Service
9.05
Management was described as helpful and service was generally praised.
Location
9.05
Many reviews highlighted the excellent location and beautiful views.
Room Quality
7.55
Rooms appeared dated with numerous issues reported, including wear and tear.
Amenities
8.05
Amenities were mentioned but inconsistently, with some missing items in the kitchen.
Value for Money
8.05
Good overall value but affected by quality and cleanliness issues.
Food and Beverage
8.55
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.55
Overall positive experience but marred by cleanliness and room quality complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:19

Property Description

Stunning Lakefront Accommodation:
Enjoy breathtaking views of Lake Wakatipu from your room at BreakFree. The property offers well-equipped apartments with kitchen facilities and modern amenities.

On-Site Recreation:
Take advantage of the lakefront tennis court and private boat jetty during your stay. Whether you're looking to relax or stay active, BreakFree has something for everyone.

Convenient Location:
Just a short walk from Queenstown's city center, BreakFree provides easy access to popular attractions and outdoor activities. Plus, with free parking available, exploring the area is hassle-free.

Ready to experience the beauty of Lake Wakatipu? Book your stay at BreakFree The Point now!

Important information:

Please note, there is a 1.1% credit card surcharge when using a credit card.
You must provide a valid credit card or 200 cash deposit upon check in to cover any incidental charges. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that rooms are serviced once a week. Please note for bookings of more than 4 rooms or for longer than 7 nights, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1157 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
M
Marcy extended_group nz
9
Pros:

Size of the rooms and location. View is amazing also

Cons:

Pots and pans need cleaned properly. Most are dirty

2026-07-25 via Nuitee
A
Anne-Sophie solo_traveller nc
9
2026-07-24 via Nuitee
R
Rakesh Chandra family_with_children au
8
overall all was good.
Pros:

view

Cons:

no lift system, taking the 23kg bag to the room was the issues, take me a long time to get my bag to the room, no staff help for the bag to be moved in and out of the room

2026-07-22 via Nuitee
R
Reis extended_group nz
10
2026-07-19 via Nuitee
G
Geoff solo_traveller au
9
Pros:

Great location, right on water. Great views.

Cons:

Car access to room was awkward but do able.

2026-07-19 via Nuitee
A
Amanda family_with_children au
10
Absolutely beautiful stay and…. the view!!!!!
Pros:

The view completely blew us away, the beds were super comfortable, we enjoyed the beautiful products in the bathrooms, staff were lovely. We stayed in apartment 2 which had 3 bedrooms and was absolutely lovely. So happy we booked.

Cons:

The gas fireplace wasn’t working.

2026-07-17 via Nuitee
A
Anish family_with_children in
3
2026-07-17 via Nuitee
C
Craig couple au
8
Pros:

Nice location

2026-07-17 via Nuitee
K
Kathy AH family_with_children au
9
Amazing view - A well contained and cozy apartment.
Pros:

Our room (2 bedroom apartment) was great. It was perfect for 4. The apartment had everything we needed. The view from the lounge room and main bedroom were amazing. The heating was great as we travelled in the winter months.

Cons:

We loved everything about this property. If I had to pick something, it would be the driveway into the property and around the property was quite steep.

2026-07-17 via Nuitee
R
Rose solo_traveller au
10
Pros:

Perfect view

2026-07-13 via Nuitee
J
Jenni family_with_children au
8
Pros:

Spectacular views from every window

2026-07-06 via Nuitee
S
Shayne extended_group ca
10
Fantastic views. Huge rooms. Great people.
Pros:

Huge rooms and apartment. Fantastic views. Mins to downtown.

Cons:

Cold inside but warmed up once heating on. Good temperature for sleeping.

2026-07-05 via Nuitee
S
Sharon extended_group au
8
Great location only 5 minute drive to the city
Pros:

Only 5 minute drive to the town. Great view from room. Heated blankets. Overall clean. Free parking.

Cons:

The shower drain was easily clogged by water. Hair in drain on arrival. Food left in fridge from previous guest.

2026-07-03 via Nuitee
P
Phil family_with_children au
7
Fantastic location and a nice apartment.
Pros:

Brilliant views over the lake in Queenstown from an outstanding lakeside apartment.

2026-07-02 via Nuitee
A
Anthony extended_group au
6
Loved the views and facilities - but very cold apartment.
Pros:

The location/proximity to the CBD, great views, the facilities were exceptional - however the heating was Non-existent! We arrived without any heaters being turned on, windows open and the heating was as previously stated - no good. The electric heating took overnight to get a small amount of chill out of the place.

Cons:

As previously expressed, the heating was just non-existent for this time of the year. No other heating was available.

2026-07-01 via Nuitee
C
CC solo_traveller au
9
Pros:

Clean and comfortable with lovely lake view.

Cons:

Noise from unit above was a bit annoying, internet was poor, and walking track into Queenstown was closed.

2026-06-28 via Nuitee
F
Fazilah family_with_children my
8
2026-06-28 via Nuitee
S
Stan family_with_children au
6
Pros:

dirty

Cons:

dirty

2026-06-24 via Nuitee
L
Lucy couple cy
5
My stay offered some beautiful moments, but also several issues that are important for future guests to know
Pros:

The view was absolutely stunning — truly breathtaking, with sweeping sights of the lake and the mountains. The staff were fantastic. They went above and beyond to make our stay comfortable, and their kindness really stood out. Thank you to the team for your efforts.

Cons:

These apartments should not be advertised as luxury. Each unit has a different owner, and although Mantra manages them, the quality completely depends on whether the individual owner has put any pride, care, or attention into their apartment.

Apartment 15 was extremely basic. The dryer filter kept falling into the clean clothes, leaving dust everywhere.
Apartment 16 was a bit more modern, but still nowhere near “luxury.” Their website claims the one‑bedroom apartments include underfloor heating and a heated towel rail, this is incorrect, as neither feature was present.
Friends of ours stayed in a two‑bedroom apartment at the same time and also agreed it was not a luxury apartment.

They were disappointed as well.

Overall, the standard varies wildly between units, and none of the apartments we experienced matched the luxury description.

2026-06-19 via Nuitee
C
Conie family_with_children nz
8
2026-06-18 via Nuitee