Mantra The Point

Hotels
BreakFree
8.3 (1033 reviews)
239 Frankton Road , Queenstown , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Ski storage
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful views
Excellent location
Cons:
Cleanliness issues
Dated room quality

Categories

Cleanliness
7.55
Several mentions of cleanliness issues, including cobwebs and a musty bathroom.
Service
9.05
Management was described as helpful and service was generally praised.
Location
9.05
Many reviews highlighted the excellent location and beautiful views.
Room Quality
7.55
Rooms appeared dated with numerous issues reported, including wear and tear.
Amenities
8.05
Amenities were mentioned but inconsistently, with some missing items in the kitchen.
Value for Money
8.05
Good overall value but affected by quality and cleanliness issues.
Food and Beverage
8.55
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.55
Overall positive experience but marred by cleanliness and room quality complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:19

Property Description

Stunning Lakefront Accommodation:
Enjoy breathtaking views of Lake Wakatipu from your room at BreakFree. The property offers well-equipped apartments with kitchen facilities and modern amenities.

On-Site Recreation:
Take advantage of the lakefront tennis court and private boat jetty during your stay. Whether you're looking to relax or stay active, BreakFree has something for everyone.

Convenient Location:
Just a short walk from Queenstown's city center, BreakFree provides easy access to popular attractions and outdoor activities. Plus, with free parking available, exploring the area is hassle-free.

Ready to experience the beauty of Lake Wakatipu? Book your stay at BreakFree The Point now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
You must provide a valid credit card or 200 cash deposit upon check in to cover any incidental charges. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that rooms are serviced once a week. Please note for bookings of more than 4 rooms or for longer than 7 nights, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1033 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
頌奇 extended_group tw
10
2026-02-13 via Nuitee
D
Dan family_with_children cn
5
一般,住三天有点受不了
Pros:

我住了三天,觉得位置不错,风景也不错,但是我们一家四口,太小了,客厅和房间都小,而且很旧了,很多设施都很旧,排气扇一直响,马桶很难冲下去,厨房设施也很旧不太完善,卫生情况一般,厕所有点味道

Cons:

旧了,设施不行了

2026-02-13 via Nuitee
O
Olivia extended_group au
9
2026-02-11 via Nuitee
Y
YUCHEN extended_group cn
10
景色非常优美,令人难忘的体验
Pros:

地理位置非常优越,景色优美

Cons:

我觉得可以在2楼也设置一面镜子

2026-02-10 via Nuitee
A
Amita couple us
9
2026-02-09 via Nuitee
D
David couple nz
9
We had a lovely stay with everything we needed.
Pros:

It was quiet and we got a free upgrade to a 2 bedroom apartment with an amazing view over the lake.Free parking.Great shower pressure.

Cons:

Steep driveway but still managed to park. Bed was a bit hard.

2026-02-09 via Nuitee
T
Tony couple gb
6
Pros:

The views from the hotel are the highlight and what initially sold us to book a room with them overseeing the lake. The apartment was spacious and had a nice layout. Staff seemed very friendly

Cons:

Initially when I booked the property, they kept trying to take payment the day after I booked the hotel even though it was pay later through booking.com causing transaction issues on my account as I didn't leave funds in that account.
We turned up fairly early at 11 and left our bags in the reception area in the open as I don't think they had luggage storage, I did try and message them originally about it but didn't get a response. When we did come back to check in, we were ushered across the car park into the corner of the hotel close to reception into a basement apartment.

The guy that helped us was very friendly and helpful with bags. He did state it was newly refurbished. But however it was not and seemed like it was lost about 20-30 years time plus most of the fixtures and fittings seemed tired. More so, it seemed as like a staff quarters. Came across as if we've just been put into a backup apartment. It was quite dark throughout as there was no windows to the rear. A large glass window at the front which you can partially see the view of the lake and mountains.

I will say it did come across as very budget and cost cutting for instance coffee pods where an additional $1.50 each and were only provided with one. Whereas other places we stayed for a lot less and given free. The WiFi worked initially for the first few hours then completely packed up for the remainder of the stay.

I've had much better stays and just didn't think it reflected the price point we booked. Also not what we were sold when we booked the property initially. Just came across as maximum profit from the hotel for a minimal stay.

2026-01-31 via Nuitee
L
Latika extended_group au
9
Pros:

Location and views.

Cons:

Few areas could do with a dust, else a very comfortable stay, with wonderful lake views

2026-01-30 via Nuitee
D
Daniel family_with_children au
10
최고의 숙소입니다.
Pros:

환상적인 뷰, 친절하고 헌신적인 직원들, 아주 깔끔하고 수준급으로 정돈되어 있는 숙소 내부는 우리의 여행을 행복하게 해주었습니다.

Cons:

거의 없지만, 화장실/욕실의 커튼이 잘 가려지지 않는 부분이 있어서 아쉽습니다.

2026-01-30 via Nuitee
S
Steph extended_group nz
5
Cons:

The stairs to access the rooms with luggage was awful,
The bathroom was dirty but also the photos did not represent the bathroom accurately - it is more of a shoebox

2026-01-30 via Nuitee
M
Meng Hui family_with_children tw
9
Pros:

View很好

Cons:

但沙發可能使用久了,有些髒。

2026-01-30 via Nuitee
H
Himanshu extended_group au
1
Cons:

Had issues with stairs and had ankle sprain but did not consider cancellation

2026-01-28 via Nuitee
M
mazal couple il
10
Pros:

דירה גדולה ומאובזרת היטב. מדיח כלים, מכונת כביסה ומייבש,שני חדרי אמבטיה. נוף מדהים

Cons:

בגלל המבנה הטופוגרפי של העיר , הגישה לחניה לא היתה נוחה

2026-01-28 via Nuitee
I
Ian extended_group au
8
Overall we enjoyed our stay, a bit more attention to the property would have made our stay better.
Pros:

The view was amazing, we could see a beautiful lake and snow-capped mountains from our accomodation.

Cons:

One of the showers didn't drain properly and the carpets were quite dusty. One of the guests thought they were coming down with a cold because they had a runny nose and were sneezing. Once we left, their symptoms disappeared. The driveway was a steep labyrinth but outdoor parking was provided on a level surface.

2026-01-28 via Nuitee
D
Daniel family_with_children au
10
The best of the best
Pros:

Amazing view

Cons:

Nothing

2026-01-27 via Nuitee
P
Paul couple gb
7
Pros:

Good view. Helpful staff.

Cons:

Poor kitchen

2026-01-26 via Nuitee
G
Gemma extended_group au
9
2026-01-23 via Nuitee
A
Anneline extended_group au
10
Apartment with breathtaking lake view
Pros:

Wonderful apartment with breathtaking view to the lake. Very clean, spacious and well-equipped. Friendly and helpful staff. Beautiful walk to town centre.

2026-01-22 via Nuitee
L
Leo family_with_children au
8
Pros:

Air con in the bedrooms downstairs

2026-01-20 via Nuitee
L
Lee extended_group au
6
Amazing apartment with great views but poorly serviced
Pros:

The apartments are huge with a beautiful setting overlooking Lake Wakatipu. 20 min walk around the lake into town.

Cons:

It was very unloved with old pieces of furniture, bathroom mould, dirty saucepan sand cracked mismatched crockery

2026-01-20 via Nuitee