Chateau Windsor Hotel - Marine Drive

Hotels
7.7 (801 reviews)
86 Veer Nariman Road, Churchgate , Mumbai , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Safety deposit box
Ironing service
Concierge service
Allergy-free room
See all facilities

Review Highlights

Pros:
Peaceful and quiet environment
Friendly and supportive staff
Great location near attractions
Cons:
Breakfast quality could be improved
Cleanliness issues noted with some facilities
Noisy rooms reported

Categories

Cleanliness
7.1
Some reviews mentioned cleanliness issues with washrooms and old building appearance.
Service
8.06
Mixed sentiments; staff described as friendly and supportive, but some issues noted with reception service.
Location
9.1
Frequent praise for prime location near Azad Maidan and Marine Drive.
Room Quality
7.56
Rooms were spacious but some guests faced issues with noise and basic amenities.
Amenities
7.59
Limited breakfast options were criticized; potential for improvement.
Value for Money
7.55
Breakfast quality affects perceived value; should be included for better value.
Food and Beverage
6.6
Breakfast selection deemed poor; significant room for improvement.
Overall Experience
8.06
Overall nice stay, especially appreciated for location and peace despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:33

Property Description

Prime Location near Mumbai's Landmarks
Located just 50 meters from Marine Drive, Chateau Windsor Hotel is a stone's throw away from Nariman Point, Ballard Estate, and Colaba Causeway, making it the ideal choice for both business and leisure travelers.

Modern Amenities for Comfort
The hotel offers fully air-conditioned rooms with satellite TV, a seating area, and en suite bathrooms with hot showers. Guests can enjoy 24-hour front desk service, free parking, a business center, room service, car rental, and laundry services for a convenient stay.

Scenic Rooftop Dining
Indulge in breakfast and light snacks at the hotel's sea-view rooftop terrace or opt to cook your own meals in the shared kitchen. The perfect blend of comfort, convenience, and stunning views awaits at Chateau Windsor Hotel.

Book now for an unforgettable stay experience at Chateau Windsor Hotel!

Important information:

Please note that group bookings of more than 5 rooms, a prepayment of one night is required. A nonrefundable rate will be charged inclusive of taxes.

Please note that the property will charge a deposit as per the pet policy.

Please note that foreign guests need to provide a valid physical passport or an OCI.

Please note that local guests need to provide an Aadhar card, election card, driving license or a government photo ID.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 6 years old and over stay for Rs. 500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 801 reviews
Cleanliness: 7.1
Service: 8.06
Location: 9.1
Room Quality: 7.56
Amenities: 7.59
Value for Money: 7.55
Food and Beverage: 6.6
Overall Experience: 8.06
R
Ruth • family_with_children • gb
5
Cons:

Lobby was on 5th floor. Room on 2nd. Lots of stairs to drop key each time. Check in took ages.

2026-04-08 • via Nuitee
M
Malathy • couple • in
9
2026-04-04 • via Nuitee
M
Mullick • solo_traveller • in
7
Win at Windsor
Pros:

Location, size of room, decent decor & convenience. Price point.

Cons:

That my room was not cleaned on the 2nd day of my stay. And that it did not face the sea

2026-04-03 • via Nuitee
A
Adil • family_with_children • us
7
2026-03-31 • via Nuitee
M
Manasa • family_with_children • in
8
Pros:

Location

2026-03-29 • via Nuitee
B
Balu • solo_traveller • in
9
Superb
Pros:

Proximity to Mumbai’s iconic spots . Posh location

Cons:

Hospitality can improve

2026-03-26 • via Nuitee
K
Kershnee • family_with_children • za
7
Pros:

I did not have breakfast.

2026-03-23 • via Nuitee
R
Ravinder • family_with_children • in
8
Pros:

The prime location and the prim property.

Cons:

No arrangement for a tea coffee in the room. Also the venue for breakfast arrangement is a bit lacking.

2026-03-20 • via Nuitee
N
Nitin • family_with_children • in
8
Pros:

Location

2026-03-19 • via Nuitee
N
Nitin • family_with_children • in
8
Pros:

Location

2026-03-19 • via Nuitee
K
Kotwal • extended_group • in
9
2026-03-16 • via Nuitee
V
Vaibhav • family_with_children • in
10
2026-03-13 • via Nuitee
G
Goplani • solo_traveller • in
9
2026-03-09 • via Nuitee
S
Sharda • couple • in
7
2026-03-07 • via Nuitee
J
joerg • couple • de
4
Cricket Scam
Pros:

Gute Lage, sauber

Cons:

Harassment beim Check in, man forderte Dinge, die man nicht benötigt. Man wollte einen loswerden und sicherstellen, dass man das Zimmer nicht bekommt

2026-03-06 • via Nuitee
S
Sachin • family_with_children • in
10
2026-03-05 • via Nuitee
M
Margapuri Prasanna • couple • in
10
Lovely stay with caring staff
Pros:

The staff, their attitude and friendliness. The property was absolutely clean. The location is fabulous. Just a few meters away from Marine Drive

Cons:

Nothing

2026-03-05 • via Nuitee
J
Joanne • couple • gb
9
Lovely hotel in a great location.
Pros:

Location is great. Staff are lovely. Room spacious and clean. Good breakfast. Overall really good value for money.

Cons:

The check in process was excessive. They wanted more information than our visa application. Also wanted to see our eta form which surely is unnecessary after the visa is granted. Kept the passport for ages , they could have scanned and used the scan for the info like other hotels do.

2026-03-05 • via Nuitee
S
Sam • extended_group • in
7
Pros:

Breakfast is average with limited choices

2026-03-05 • via Nuitee
M
morton • family_with_children • gb
10
Fabulous hotel with exceptional staff
Pros:

Everything, place was clean and staff were attentive and professional without being overbearing. They were so kind in helping us make telephone calls following the airspace shutdown and cancellation of flights.
They make this an exceptional hotel that I have returned to for the past 8 years.
I wouldnt stay anywhere else in Mumbai ... outstanding and very reasonably priced

Cons:

Everything was outstanding

2026-03-01 • via Nuitee