Holiday Inn Express Kota Kinabalu City Centre by IHG

Hotels
•
Holiday Inn Express
9.4 (2034 reviews)
No 1, Jalan Tunku Abdul Rahman , Kota Kinabalu , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Modern rooms
Value for money
Cons:
Issues with cleanliness
Limited breakfast variety
Small room size

Categories

Cleanliness
8.7
Some reviews mentioned cleanliness issues, including dirty towels and hair on the bathroom floor.
Service
10
The staff received multiple compliments for being friendly and helpful.
Location
9.7
Many guests appreciated the hotel's central location and easy access to local attractions.
Room Quality
9.2
Rooms were described as modern and stylish, although some were noted to be small.
Amenities
9.2
Good amenities mentioned, but there were some critiques on the breakfast variety.
Value for Money
9.7
Guests expressed satisfaction with the hotel being a good value for money.
Food and Beverage
8.7
Breakfast was considered decent but could have more variety.
Overall Experience
10
Overall satisfaction was very high, with guests planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:07

Property Description

Prime Location
Located in the heart of Kota Kinabalu, just steps away from popular attractions such as Gaya Street and Sabah State Museum & Heritage Village.

Modern Amenities
Enjoy a comfortable stay in our well-equipped rooms featuring air conditioning, flat-screen TV, and free WiFi.

Convenient Facilities
Take advantage of our fitness centre, business centre, and on-site dining options for a hassle-free stay.

To experience the best of Kota Kinabalu, book your stay at Holiday Inn Express Kota Kinabalu City Centre today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 2034 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 8.7
Overall Experience: 10
Z
Zarina • couple • gb
10
Pros:

Very clean rooms and staff very helpful.

Cons:

Can’t think of any

2026-03-21 • via Nuitee
H
HUOY SEE • extended_group • my
9
2026-03-19 • via Nuitee
H
hamdan • couple • my
10
2026-03-16 • via Nuitee
S
shihchun • family_with_children • tw
10
Pros:

員工服務態度很好，房間很舒適~

Cons:

早餐雖然多樣，但咖啡不太好喝~

2026-03-11 • via Nuitee
Y
yaping • extended_group • tw
9
Pros:

位置方便

Cons:

早餐很少蔬菜

2026-03-10 • via Nuitee
N
Nuzul • couple • my
9
Excellent!
2026-03-10 • via Nuitee
W
Wendy • solo_traveller • ca
10
2026-03-10 • via Nuitee
Y
yaping • extended_group • tw
9
Pros:

位置

Cons:

早餐

2026-03-10 • via Nuitee
Y
Yumin • solo_traveller • tw
10
2026-03-08 • via Nuitee
Y
Yumin • solo_traveller • tw
10
2026-03-08 • via Nuitee
S
Sakinah • couple • my
10
2026-03-07 • via Nuitee
M
Mara • couple • ch
10
Una notte nella caotica KK
Pros:

La stanza al 10.mo piano con vista collina era perfetta per una notte bella caotica KK.
Stanza luminosa e silenziosa , letto grande e comodo, bagno funzionale con prodotti di qualità. Confort e design.

2026-03-04 • via Nuitee
S
suk fun • couple • mo
5
Pros:

他們維修泳地，沒有預早通知

2026-03-04 • via Nuitee
G
George • family_with_children • gb
9
Pros:

Central location, very clean, good attention to detail, very helpful and polite staff.

Cons:

None

2026-03-02 • via Nuitee
N
Noor Azlan • couple • my
10
2026-03-01 • via Nuitee
S
See • extended_group • bn
8
2026-02-28 • via Nuitee
Y
Yves SF • family_with_children • cy
10
2026-02-28 • via Nuitee
S
Shun hua • extended_group • tw
10
Pros:

Breakfast is excellent.

2026-02-27 • via Nuitee
R
Rozaini • family_with_children • sg
8
2026-02-26 • via Nuitee
S
Suvinithira • couple • my
9
2026-02-23 • via Nuitee