Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Charming atmosphere
Cons:
Older property needs renovations
Small room accommodations

Categories

Cleanliness
8.7
Generally positive feedback on cleanliness, but some concerns due to dated conditions.
Service
9.2
Staff were described as very friendly and helpful, contributing significantly to positive experiences.
Location
9.2
Ideal location in James Bay, close to central Victoria and the waterfront.
Room Quality
8.2
Rooms have charm but some mentioned small sizes and need for updates.
Amenities
8.2
Basic amenities mentioned; overall satisfactory but could use more variety.
Value for Money
8.7
Surprisingly good value given the location and atmosphere.
Food and Beverage
8.7
On-site restaurant and pub received positive comments.
Overall Experience
8.7
Overall enjoyable stay with specific highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:16

Property Description

Prime Location Near the Pacific Ocean

Charming Accommodations with Modern Amenities
Indulge in the comfort of brightly decorated rooms featuring free Wi-Fi, cable TV, and a cozy desk. Upgrade to select rooms with a kitchen, balcony, and serene garden views for a truly relaxing stay.

Dining and Entertainment Options On-Site
Savor delicious meals at the JBI Restaurant in a stylish Art Deco ambiance or enjoy a lively evening at the JBI Pub with pool, darts, and keno.

Convenient Services and Nearby Attractions
Benefit from fax/photocopying services, free parking, and luggage storage. Explore nearby attractions like the Royal BC Museum, Victoria Inner Harbour, and Beacon Hill Park just minutes away.

Book now for a delightful stay at James Bay Inn Hotel, Suites & Cottage!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, children under 12 years old can stay at the property for free, but cannot exceed the occupancy of this room.

Please note, there is no elevator at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 2132 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.7
V
Viktoriia family_with_children ca
8
2026-05-16 via Nuitee
W
Winchester solo_traveller au
10
Pros:

The folks at reception were very helpful and informative.

Cons:

I had a World Wallet card and wanted to use it for the deposit which was $600.
I thought that was rather high. However I had to draw cash out from their Lobby ATM and got stung for bank fees. I did address this with the owner later.

2026-05-15 via Nuitee
S
Sofia couple au
10
Fantastic location and wold definitely stay again
Pros:

Location is so close to everything

Cons:

Bit outdated but ok

2026-05-15 via Nuitee
K
Kirsty couple us
10
2026-05-13 via Nuitee
H
Helen couple au
9
Wonderful stay
Pros:

Old world charm and friendly staff

2026-05-09 via Nuitee
G
Gerry solo_traveller nl
8
2026-05-08 via Nuitee
R
Robert couple ca
9
Pros:

Great location. Friendly front desk staff. Petite room was adequate size. Clean room.

Cons:

Note: Because it's an older heritage building, there is no A/C. Got a little warm on our last day, so had to open the window and use the small fan.

2026-05-04 via Nuitee
K
keith couple ca
10
Hope to return to this gem one day!
Pros:

What a lovely find. People are friendly and welcoming with a sense of humour. Room was comfy, clean, nostalgic. The dining room downstairs serves homemade food that was delicious. Staff in dining room were great. We had reservations at The Empress Hotel for afternoon tea also fabulous. It was a short lovely walk to tea.

Cons:

All was great.

2026-05-04 via Nuitee
K
K Gan family_with_children au
10
A Gem From the Old World
Pros:

This hotel is full of old world charm with a lobby seemingly from a different era. You also get old fashioned friendliness from the staff. It boasts of a very likeable pub and cafe. The place is within walking distance of the shops and many restaurants in James Bay Square as well as downtown Victoria. There are lovely, scenic walks nearby at Beacon Hill Park and the coastal trail. It's not expensive either.

Cons:

The room was small and the view blocked totally by the adjacent building but that's just an observation of one room.

2026-05-04 via Nuitee
S
Sara couple ca
9
Great place to stay
Pros:

Clean big room close to everything and the staff reasonable price

Cons:

nothing

2026-05-03 via Nuitee
N
Nick couple au
9
2026-05-03 via Nuitee
J
Jamees couple us
10
2026-05-03 via Nuitee
R
Robert couple ca
10
Could not have booked a nicer place to stay.
Pros:

Location was excellent.Easy walk to the Harbour and downtown
Restaurant and bar served good food at a resoable price.
Front desk staff very helpful.

Cons:

Could use a few more parking spots.

2026-05-02 via Nuitee
K
kris couple be
8
Pros:

zeer vriendelijk personeel
er was koffie/water aan het onthaal beschikbaar

2026-05-01 via Nuitee
E
Emma couple gb
8
Friendly staff
Pros:

Really friendly staff and cosy room

Cons:

Slightly out of town

2026-04-30 via Nuitee
M
MARJORIE couple ca
8
A perfect location for us!
Pros:

Breakfast was perfect, and the all the staff were great people, very friendly and helpful.

2026-04-30 via Nuitee
E
Ed couple ca
10
++
Pros:

People++
Location++

2026-04-28 via Nuitee
D
David solo_traveller ca
7
Pros:

Location is amazing and staff were friendly. Plus the audio suite was spacious.

Cons:

It was a little expensive but it is Victoria after all.

2026-04-28 via Nuitee
J
Jordan extended_group ca
9
Pros:

Location

2026-04-27 via Nuitee
C
Cameron couple ca
8
2026-04-24 via Nuitee