Aparthotel Imperatriz

Hotels
7.8 (155 reviews)
Rua Imperatriz D. Amelia, 72 , Funchal , pt

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good service
Comfortable location
Helpful staff
Cons:
Limited breakfast variety
Cleanliness issues in certain areas

Categories

Cleanliness
7.51
Some reviews mentioned cleanliness as a positive aspect, but issues were noted in certain areas.
Service
8.48
Friendly and helpful service noted by multiple guests.
Location
8.52
Convenient location mentioned in several reviews.
Room Quality
7.47
Rooms received mixed feedback due to spacing and some maintenance issues.
Amenities
8
Amenities were generally well-received, though some items were noted as lacking.
Value for Money
6.96
Value perceived as low by some, given the pricing and amenities provided.
Food and Beverage
7.51
Breakfast was simple but generally appreciated; however, variety was lacking.
Overall Experience
7.98
Overall positive experiences with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:20

Property Description

Luxurious Accommodation with Spectacular Views

Self-Catering Comfort: Aparthotel Imperatriz offers well-equipped rooms and studios with balconies and kitchenettes, providing guests with the convenience of self-catering options during their stay.

Relaxation and Entertainment: Guests can unwind by taking a refreshing dip in the outdoor pool, lounging in the sun terrace with stunning Atlantic views, or enjoying a game of billiards in the games room. The winter garden offers a serene spot to relax by the palm trees.

Delicious Dining and Convenient Amenities: Indulge in a variety of culinary delights at the à la carte restaurant, offering local and international cuisine along with vegetarian options. The 24-hour staff is always available to assist, and amenities like car rentals and private parking add to the convenience of your stay.

Ready to experience luxury and comfort at Aparthotel Imperatriz? Book now to secure your unforgettable stay!

Important information:

Children up to the age of 2 years receive free breakfast.

Pets weighing under 10 kg are allowed on a request basis.

Smoking is allowed on the balconies and in the winter garden.

Please note that reservations with more than 4 rooms are considered group reservations and therefore different prepayment and cancellation policies are applied.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 155 reviews
Cleanliness: 7.51
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 8
Value for Money: 6.96
Food and Beverage: 7.51
Overall Experience: 7.98
J
John Richard couple gb
9
2026-01-19 via Nuitee
P
Paulo José couple fr
10
Reposant aventure
Pros:

Accueil
Petit déjeuner très bon

Cons:

J’ai tout apprécié

2026-01-19 via Nuitee
E
EMMA solo_traveller fr
8
Victor est un hôte très agréable. Son accueil était top. Petit + : il parle français :)
2026-01-19 via Nuitee
P
Paulo couple pt
8
Pros:

Antigo mas charmoso
Optima localização

Cons:

Precisa de uma reforma
A casa de banho cheirava um pouco a esgoto

2026-01-07 via Nuitee
R
Rüdiger couple de
3
Nie wieder diese Haus
Pros:

Top Lage

Cons:

Ausstattung alt und abgenutzt, es stank im Zimmer immer nach Abwasser, kaum Schallschutz

2026-01-03 via Nuitee
I
iwona solo_traveller pl
3
Rano wstać wyjść i wrócić na noc.
Pros:

Lokalizacja

Cons:

Personel strasznie nieufny do gości. Pilot do telewizora za opłatą kaucją w recepcji. Telewizor non stop włączony bez możliwości wyłączenia z gniazdka elektrycznego. Personel sprzątający nigdy nie odpowiedział dzień dobry nawet na bom dia.
Wyposażenie stare, odmalowane.

2025-12-07 via Nuitee
P
P couple gb
9
Excellent as always
Pros:

Good location. Off the noisy main road. Gentle downhill walk into town, uphill on the way back.
Victor and Claudia on reception friendly and helpful
Micro kitchen has everything that you could need. Room reasonable size, nice balconies. Bath with over shower

2025-11-18 via Nuitee
E
Emilia couple pt
10
Muito agradável!
Pros:

Instalações com limpeza excepcional!
Espaço super confortável!
Bem localizado!
Staff muito simpático e muito prestável!
Pequeno almoço simples mas agradável!

Cons:

O pequeno almoço podia ser um pouco mais variado !
Faltam produtos de higiene tal como champoo, etc.

2025-11-09 via Nuitee
A
andrew couple gb
9
2025-11-07 via Nuitee
C
carlhV628VK Solo travel
6
Friendly, helpful staff, nice restaurant, ants 😞
Pros:

Lovely staff and very helpful.
Food in the attached restaurant was excellent.
Breakfast choice was very limited and would benefit with the addition of pastries/croissants.
Great Location.

Bad Points-
There's clearly a problem with ants in the hotel, I stayed in room 102 and they were everywhere, in the fridge, bathroom, on the beds. I woke up covered in bites. The staff were very helpful and immediately moved rooms for me (to 105).

This room also had ants in there but they seemed confined to the bathroom so I just put up with them for the remainder of my stay.
The room was quite hot as there is no air con and both rooms were very noisy as they overlooked the road.

The rooms were clean and cleaned regularly.

Overall the stay was fine, just the ants situation put a dampener on the stay.

2025-10-22 via Tripadvisor
9
909elkam Couples
10
We highly recommend Aparthotel Imperatriz , Funchal to anyone who wants to visit Madeira and to spend great time there.
Pros:

Elka and Peter from Carlow, Ireland
We spent seven wonderful days in Madeira. We stayed at the Aparthotel Imperatriz, Funchal. We highly recommend it to anyone who wants to visit Madeira and have a peaceful and enjoyable stay there.
We were warmly welcomed there and wonderfully looked after throughout our stay.
The room was very well equipped: kitchenette with sink, fridge, microwave, cutlery and cooking utensils. We personally only used the fridge for fruits, as the hotel is next door to the wonderful restaurant "Bernini" with a very rich menu, they also offer a breakfast buffet. You can enter the restaurant directly from the reception. They are only separated by a door.
The bathroom is huge, equipped with a bath, shower, bidet, hairdryer, etc.
The room was cleaned thoroughly daily, bed linen and towels were changed daily.
The receptionist Claudia was very kind and helped us choose and book 3 day excursions and a catamaran tour, for which we are very grateful.
The hotel is very conveniently located in the center of Funchal and is next to some of the best restaurants.
The central pier can be reached on foot in just 15 minutes, passing through a beautiful city park with diverse and very beautiful vegetation.
There are hop-on hop-off bus stops in both directions near the hotel.

2025-10-21 via Tripadvisor
8
822flickk Couples Newport, South Wales, Wales
10
Great Hotel - Lovely Stay
Pros:

Stayed for a week in September, lovely clean hotel, great location.
We booked a seaview room and it was a fantastic place to sit on the balcony and look out on the view.
Highly recommend this hotel, great value for money too.

2025-10-18 via Tripadvisor
Z
Zer couple il
6
2025-10-12 via Nuitee
M
Margaret
6
Pros:

The young woman with a big smile at reception was most helpful , I tried to minimize work for the lovely lady cleaning , one day I had an ants problem and in cleaning it the management decided as i was alone take the extra towel although I did not ask for room cleaning every day . I bought another one - the male gent at reception was brusque and gave me incorrect information regarding buses the day I left - very surley . In general one would feel Madiera has been over exposed to tourists and doesn't need to try at this basic level ... which is a pity as for the most part the Island depends on it .

2025-10-07 via Nuitee
S
Sonia couple pt
9
2025-09-18 via Nuitee
J
Joyce couple nl
7
Prima ligging als uitvalsbasis naar Funchal en omgeving.
Pros:

De ligging was op loopafstand (20 minuten) naar het oude centrum van Funchal.
Het dakterras was heerlijk om aan het eind van de dag te relaxen of even af te koelen in het zwembad.
Vriendelijk personeel.
De kamer was prima qua leefruimte.
Parkeergarage onder het hotel. Alhoewel erg krap, we hadden een grote auto.

Cons:

Het hotel is gedateerd. In de badkamer zat schimmel. Voor de rest wel schoon.
Wij zaten aan de achterkant (hadden door omstandigheden laat genoekt) en hadden de afzuigpijp van een keuken vlak bij ons balkon. In de avond de schuifpui open was door de etenslucht niet aangenaam.

2025-09-14 via Nuitee
G
Gilles solo_traveller pt
7
Prima paar dagen gehad. Bedankt.
Pros:

Geen ontbijt genomen, maar het avondeten was erg goed

2025-09-12 via Nuitee
J
Jarosław couple pl
6
Doświadczenie z....Hotel wybrany pod presją czasu/odwołany lot
Pros:

Poza czystością i uprzejmym personelem nic więcej

Cons:

Za ponad 300€ za noc duszny pokój bez klimatyzacji i śniadania, z kosmetyków tylko mydło. Nie udostępniono nawet butelki wody.

2025-09-08 via Nuitee
L
Libbra extended_group it
9
Ottimo hotel a Funchal, da consigliare!
Pros:

Posizione, piscina, staff disponibilissimo e professionale, stanza vista mare.

Cons:

La colazione poteva essere più varia ma è comunque tutto buono.

2025-08-11 via Nuitee
R
Rosa couple pt
7
Pros:

O quarto estava limpo

2025-07-29 via Nuitee