Real de la Palma

Hotels
Independent
8.6 (14 reviews)
Avenida de la Bahía no. 4, Col. La Ropa, Zihuatanejo, GRO, 40895 , Zihuatanejo , MX

Facilities

Free WiFi
Terrace
Garden
Designated smoking area
Outdoor furniture
Breakfast available (surcharge)
Multilingual staff
Front desk (limited hours)
Tours/ticket assistance
Free reception
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Cozy cabins
Close to the beach

Categories

Cleanliness
9.01
The property was very clean with fresh towels and a pleasant scent.
Service
8.78
The staff was super friendly and focused on guest comfort.
Location
8.52
Just a block away from the beach, providing a tranquil setting.
Room Quality
8.47
The cabins were very cozy and well-maintained.
Amenities
8.5
Standard quality for this hotel tier.
Value for Money
8.46
Standard quality for this hotel tier.
Food and Beverage
8.51
Standard quality for this hotel tier.
Overall Experience
8.58
Guests left very content with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:41

Property Description

Relaxation at Your Fingertips
Indulge in onsite massages while soaking in the picturesque views from the terrace and garden. Enjoy complimentary Wi-Fi, tour assistance, and BBQ facilities during your stay.
Dining and Socializing
Savor meals at El Vigía or grab a snack at the deli. Join in the daily complimentary reception to mingle with other guests and opt for a cooked-to-order breakfast.
Comfortable Accommodations
Unwind in one of the 25 air-conditioned rooms with free Wi-Fi and cable TV. Each room features a safe, hairdryer, and daily housekeeping for your convenience.
Ready for a relaxing getaway in Zihuatanejo? Book your stay at Real de la Palma now!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.6
Based on 14 reviews
Cleanliness: 9.01
Service: 8.78
Location: 8.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.58
Y
Yadira Arisbe
10
Pros:

La propiedad muy fresca mucha vegetacion todo muy limpio las cabañas muy acogedoras las toallas olian muy rico muy limpias .el personal super amable no molestan no hay restricciones molestas ahora si qye para ellos la tranquilidad y comodidad del huesped es lo importante nos vamos muy contentos y a una cuadra caminando de la playa la ropa hermosa y tranquila playa

2025-07-13 via Nuitee
N
Nancy family
8
Pros:

Shower did not work well and the room door had push-in locks that would be easy to unlock without a key.

2024-07-19 via Nuitee
K
Kata family
10
Pros:

The host was great.

2024-07-02 via Nuitee
M
Maria family_with_children
10
Pros:

Exelente atencion e instalaciones.

2023-11-22 via Nuitee
L
Luis
10
Pros:

Todas las facilidades que Real de La Palma ofrece, han llenado nuestras expectativas…
Muy satisfechos por la estancia, y por seguro, que si regresáramos en un futuro, volveríamos a hospedarnos en este bello y acogedor hotel…
Gracias a los dueños y al personal por todas sus atenciones…
See you soon guys!!!

2023-11-05 via Nuitee
J
Jessica family
10
Pros:

We really enjoyed the owners/staff. They were so welcoming and helpful. We were extremely impressed by the restaurant. The food was 5star, love put into every dish.

2023-06-29 via Nuitee
V
victoria
4
Pros:

Mucho ruido, camas incomodas y el baño roto

2023-05-02 via Nuitee
A
Araceli
8
No funciona el WiFi
Pros:

Todo agradable, el servicio excelente, limpio y confortable
Lo único es que la señal de WiFi no llegaba hasta las cabañas😔

2022-12-06 via Nuitee
L
Lydia and Efrain
6
Wish it was better
Pros:

I really wanted to like this hotel. The grounds are truly a beautiful boutique style hotel with greenery jungle atmosphere. We (a large family occupying 4 family cabin rooms and 1 couples room) arrived around 8 pm to find out that the large pool was empy and out of service. We had to go to the smaller pool in the back of the property which was already occupied by a large family. It was very dark and seating for only a few people. We had to go get our chairs from our rooms patio. Tried to get food service and our server Rogelio was kind and hard working but the kitchen staff could not get our orders right and I ended up not even getting my food at all, went to bed hungry. My room was a little weird and old and my daughter found spiders in the beds frame (made of cement). Do not expect a super comfy bed and spotless room. Go if you are ok with things not being perfect in exchange for beautiful scenery and walking distance to playa ropa beach. Oh yeah another thing the bar was not able to make any of my favorite cocktails. Had to stick to tequila sunrises and beer. They have a lot of improvements to make but i think they do have potential.

2022-01-09 via Nuitee
M
María family_with_children
10
Pros:

Me encanto la cabaña mucha privacidad, el restaurante delicioso, la ubicación maravillosa, personal muy amable con sus excepciones pero en general lo recomiendo mucho, es un lugar con mucha vegetación solo mucho cuidado con los animalitos

2022-01-02 via Nuitee
B
Bradley
10
Pros:

Absolutely wonderful stay at the Real de la palma. Beautiful rustic Mexican rooms . Loved the second floor balcony above the pools. The grounds are Amazing. The staff were super attentive and made the Experience a true memorable holiday.

2021-12-20 via Nuitee
N
Naomi
10
Hidden Gem!
Pros:

Very happy with this hotel, it was a hidden gem!! The rooms and hotel grounds were immaculate and super charming. Only a block from Playa Ropa but quiet and safe-feeling. And the restaurant is amazing! Would definitely return with family, friends next chance i get.

2021-01-03 via Nuitee
V
Verified traveler family
6
Pros:

La habitación no checo con lo que anuncian, muy cara para lo que es. Súper sencilla para 140 dlls

El restaurant si tiene muy buen servicio y la comida muy rica

2020-12-27 via Nuitee
P
Peter partner
8
Pros:

Good location one block from beach, terrific staff, homey feel very good restaurant. Excellent value overall

2020-02-08 via Nuitee