Slieve Donard

I chose this spot for its proximity to Slieve Donard, it was so close.. way closer than I expected. I loved the location and how it’s nestled off to the side but still in town so you can walk. You are right on the water and there are paths everywhere to get you where you want to go.

The room was beautiful with a gorgeous view.

Lovely views

Amazing property to stay in, having a royal hunting lodge vibe. Very elegant

Sea and /or Mountain View definitely worth the extra! Percy French restaurant much improved from previous years visits.

Excellent weekend away from home. Super dining options. Outstanding breakfast choices. Amazing walks alongside the sea front.

Excellent all round

Beautiful hotel and the staff were very friendly and helpful. Breakfast was very good with alot of choice. I would have given 5 stars but we had to ask for essential toiletries ,extra robe and unfortunately there was no acknowledgement of a big birthday celebration ! All in all a lovely couple of nights with family in a beautiful hotel with spectacular scenery by the sea.

Beautiful hotel with such historic grandeur. The staff was friendly and accommodating. Would return in a heartbeat.

Amazing stay as always. Welcoming reception staff on arrival. Wished our son a happy birthday. Clean room and nice touch having bathrobes for all the family. Spa facilities great and very clean. We had free cupcakes delivered to the room for my son’s birthday which was a nice touch. Good selection of food at breakfast. We will definitely be back.

It was right next to the golf course. It had a great bar. It was convenient to the town. My room was spectacular.

Great stay in Newcastle. Staff was very friendly and it’s a fantastic location. We were in N.I. mostly for golf, which Newcastle offers a great location if you have a rental. All of the courses we played were within a 90 minute drive.

For the price there could have been more to offer from the hotel. Breakfast was mediocre.

The room was awesome, however, I thought I “upgraded” from a King Sea View to a Suite with a Sea view. Ended up paying more for no sea view.

Putting green is just thin turf.

The spa and its facilities were great! But, you only have access to the spa facilities the day of your “treatment.”

The bar on site is very nice with a solid selection of cocktails and beer.

Another downside is the lack of food after 10 pm. It’s either a pizza or cold sandwiches for the 24 hour room service.

Overall, felt like an awesome place, just lacking in some areas where you don’t feel like you’re getting what you’re paying for.

Room was dangerously hot for my dog with no way of cooling it down. The windows barely opened and the fan supplied just blew the warm air around. The room was small for a deluxe and there was nothing luxurious about it. No caffeinated coffee provided, only decaf. Cleanliness was also an issue with the bathroom having several hairs on the toilet and bath and the bedroom fixtures were very dusty. No separate shower only shower over bath tub which was not what I expected in the deluxe room.

Spectacular setting! Rooms are tired and in need of maintenance /updating

Disappointing and unacceptable for a hotel supposedly of such high caliber. Despite the fact that we booked a junior suite with sea view the room’s windows were filthy upon arrival. We got conflicting stories about the cleaning schedule: first every 2-3 days, then every 15 days, finally every three months. The manager mentioned that it costs them two-grand each time to clean which is really not our concern. They also neglected to take a credit card for incidentals at check-in, leading to an awkward situation when I tried to charge brunch to the room. Nothing would've been done about the windows if we hadn't followed up several times, including a long call to Expedia. Two members of reception were quite argumentative, almost acting like it was a favor for them to let us stay at the hotel, rather than valuing us as customers. Most of the staff, including Michael at reception, were very friendly, and Hannah and the spa staff were excellent. We ended up leaving with a bad taste in our mouths.

Fabulous hotel in a wonderful location. Excellent facilities and top drawer staff. Can't wait to go back!

Truly an exceptional hotel. I grew up in the area and it has continued its history of providing an experience that excels (locals just call it “The Slieve”). The amenities are fantastic with the spa facilities, snooker room, drawing room for a peaceful morning. Breakfast in the main dining area with views of the Mounre Mountains is an experience itself. We hosted a family dinner in JJ Farrell’s food and service exceptional

A wonderful hotel in an amazing setting

No robes in room on arrival, werent able to get changed to go to spa. Poor service in cafe, cream was off. Replacement scones arrived after we finished coffee. Having been asked if we wanted tea or coffee, we had to ask for pot of coffee 20 mins later as we werent brought it. Nothing big but not same level of service we had during previous stays.

Very friendly and helpful staff. Bed was a bit small.