Leonardo Hotel München City West

This hotel is really close to the subway entrance which made getting around so much easier than driving. The spa worked well. Also our room with a kitchenette was a blessing to sace on costs.

Not friendly to the guests.

It was very clean and some of the staff were very nice.
I had one issue, the day I checked in I received our room and the next day, my room key didn’t work. I went to the front desk and they said I checked out, which was untrue, but then they said I need to check in again. It was a little confusing and scary but in the end it worked out. I will stay there again.

We stayed in a 3 person room - two single beds and one double (sofa) bed in the main room. This was very well suited to us as a group of three! Room was clean and comfortable. Hotel is well located, literally 1 minute walk to a tube station that is maybe 5 mins to the main square (Marienplatz) - tube is well priced so this was very good. We didn’t have breakfast, but the room had a fridge & there was a supermarket/bakery nearby to the hotel. Would recommend! :)

Very nicely appointed room.

Great location right next to the underground station and then simple and cheap to get anywhere in Munich,

Friendly staff, had lemon water at reception.

Very nice middle of the road hotel. Not fancy but comfortable. Great location with easy access to transportation.

We were put in Leonardo Hotel Munchen City East instead cause the West was overbooked. The West hotel had no air conditioning the reception staff told us. They paid for our taxi to the West hotel but it was like a 20 min ride. Be aware that you may be put in a room that is like 18km away from the center.

Very nice hotel, value for money,
Right next to Ubahn station, breakfast is nice, staff are nice, terrace with inner garden view
Only drawback was lack of air conditioning, because it’s a hot August.

Very clean, easy access to public transportation. Great price to value ratio.

Stayed here while visiting family for Christmas. I booked a quiet room and it was. It was easy to control the room temperature. There was a balcony overlooking a garden area that would be very nice in summer. The room could use a few updates but it was good value for money. The front desk was helpful and allowed me to borrow a converter as I had brought the wrong one.

This hotel was nice except there was no air conditioning which I must have missed when I chose it. Otherwise it was a good location and the room was nice. We stayed here while visiting for Oktoberfest and felt comfortable and easy to get to with the train location.

The hotel was overall very nice and clean. However, the one downfall is it being a bit dated. The power outlets provided poor amount of power and the water system was old fashioned. The location is excellent and quiet, with a U station just around the corner and a nice grocery store nearby.

Excellent staff! Very helpful and friendly. The breakfast was incredible. The room was very clean, the beds comfy and the shower warm. Couldn’t ask for anything better!

Top floor is uninhabitable.
Lack of proper cooling and the roof isolation takes the temperature to 30 degrees.
Hotel explained it that they put fan in our room and addressed the air conditioner not provided in their web site.
As the discomfort of the hot temperature left you with no choice but to seek temporary shelter in your car. You may prefer to leave the room like I did,
Very ignorant, lack of empathy and lack of understanding in the Guest Relation section.
Don’t be surprised if you find an offer of discount of 30% for your next stay.
But NO, I will be paying full charge to get a comfortable night's sleep.

breakfast is nice

A really lovely hotel, 24 hour check in was handy, room was a great size and the kitchenette was handy if staying longer. Really close to train station but in a nice quiet area and quick into the city. Would stay again if ever visiting Munich. Beds all comfy and staff friendly.

Everything was easy and quick, staff was helpful and friendly!

Beware!! - have attempted to request to cancel a booking on compassionate grounds at this hotel A MONTH IN ADVANCE and this has been rejected. Shocked, disappointed and disgusted to be honest. Avoid this chain!