The Rittenhouse Philadelphia

Hotels
•
Independent
9.4 (155 reviews)
210 W Rittenhouse Sq, Philadelphia, Pennsylvania, 19103 , Philadelphia , US
1-215-546-9000

listing image 1
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Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Fireplace in lobby
Electric car charging station
Health club
Free WiFi
24-hour front desk
Terrace
Garden
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Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable accommodations
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
8.4
The carpet was noted as dirty and old; significant concerns about cleanliness were expressed.
Service
9.9
Multiple positive mentions of staff being kind and helpful; some issues with availability of concierge services.
Location
9.9
Reviews consistently praised the hotel’s great location near Rittenhouse Square and local shopping.
Room Quality
8.9
Generally positive sentiments about room comfort and decor, though some complaints were made about missing amenities.
Amenities
9.4
Guests enjoyed the spa, pool, and available services, but there were some complaints about missing items in the room.
Value for Money
8.9
Concerns about the hotel's value relative to cleanliness and service expectations were raised.
Food and Beverage
9.9
Reviews highlighted an enjoyable brunch and quality dining experiences.
Overall Experience
9.9
While there were some negative points, many found their stay delightful overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:12

Property Description

Indulge in the elegance of The Rittenhouse Philadelphia, where luxury meets comfort.

Spa & Wellness Retreat
Pamper yourself in our rejuvenating spa, offering a variety of massages, body treatments, and facials designed to refresh your body and mind. Enjoy access to our health club, indoor pool, and sauna for a complete wellness experience.

Culinary Delights
Savor international cuisine at our renowned restaurant, Lacroix, or enjoy room service for a cozy night in. With two bars and a charming café, we cater to all your culinary desires.

Ultimate Comfort
Relax in one of our 118 spacious, air-conditioned rooms featuring pillowtop beds, flat-screen televisions, and luxurious Egyptian cotton linens. Stay connected with complimentary internet access and unwind in our stylish private bathrooms.

Don't miss the chance to experience this urban oasis—secure your reservation at The Rittenhouse Philadelphia today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Green Key Global

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 155 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.9
Room Quality: 8.9
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 9.9
Overall Experience: 9.9
I
Ilona • partner
10
Pros:

Highly recommended

2025-10-12 • via Nuitee
S
Salvatore
10
Pros:

A lovely hotel with high standards and excellent service. The location was perfect in Philadelphia. Shopping in the area was great. And facing Rittenhouse Square, a beautiful spot.

2025-09-27 • via Nuitee
N
Nancy Jean • friends
4
Pros:

Carpet is dirty, smelled, old and in need of upgrades. The hotel should be renovated for the price of the rooms. Get with the program people.

Staff was nice and helpful…. Hotel is in great location, but could not believe how dirty and old it was …. Esp in light of the cost! I deserve a refund.

2025-09-24 • via Nuitee
G
Georgia • partner
10
Pros:

We just came back after 10 years. We were not disappointed! We love the brunch at La Croix. Looking forward to Scarpetta on our next visit. Stopped by the bar for a drink and to people watch and enjoyed live music and a lively but nice crowd.
Love the LeLabo toiletries. Super comfy bed and pillows. I am A sucker for plush bathrobes and slippers which they offered. Was convenient to have an iron in the room too!
We got to stroll Rittenhouse Square Park- which is directly outside. Great shops and restaurants within walking distance makes it a pleasure to stay here.
Will be back when we are back in Philadelphia .

2025-09-21 • via Nuitee
D
david
10
Pros:

Location is great

2025-09-15 • via Nuitee
P
Paula • partner
6
Pros:

We stayed at the Rittenhouse to celebrate our wedding anniversary in relaxing luxury. However, the hotel did not deliver. Our stay was "average" and did not offer any of the perks of staying at a 5-star hotel. The concierge was not available the entire stay which meant that the complimentary car service to our dinner outings was not available. Other issues contributing to an average score included: the room not having a remote control for the television, the coffee machine being unplugged with the outlet not easily accessible, broken wine glass was not replaced, and no turndown service. We were expecting much better customer service like a welcome card from the manager, a pastry (or some other welcome gift) in the room when we arrived or when we returned from a day/evening out, or other services that would set the Rittenhouse apart from other hotels with lower star ratings.
We did like the location of the hotel. It was convenient to shopping, restaurants, and other amenities. Aside from our dinner reservations, we were able to walk to all of our destinations and enjoy the city.

2025-09-11 • via Nuitee
E
Elizabeth
10
Pros:

Everything was delightful

2025-09-07 • via Nuitee
J
Joseph
10
Pros:

This was my bday stay!! And i enjoyed the Spa experience

2025-09-07 • via Nuitee
M
Marcy • partner
10
Pros:

Wonderful stay! Very quiet and staff is exceptional.

2025-09-03 • via Nuitee
M
michael • family
10
Pros:

staff very kind and helpful … rooms very stately and charming … very nice atmosphere and relaxing.

2025-08-29 • via Nuitee
E
Elkanoh
10
Pros:

The staff and sleeping was very good

2025-08-27 • via Nuitee
J
James • family
10
Pros:

An oasis in the city. Highly recommend.

2025-08-26 • via Nuitee
C
Carol • family_with_children
10
Pros:

The Rittenhouse was fabulous!
Everyone on the staff went out of their way to be friendly and provide top notch service from the moment we pulled up the driveway.
We had a room with 2 Queen-size beds that seemed larger than pictured on the websites. Breakfast at the hotel restaurant Lacroix was great and again, the staff was so friendly.
The room was clean and decorated more modern/fresher than the photos showed. The photos made the rooms look so yellow but it was more neutral, like a light beige in person. We thought the wallpaper was pretty cool too.
The Indoor pool was fun for me and my kids and room service at dinner time arrived pretty quickly.
Concierge Chris was awesome and even drove us into Philly in the Hotel Jaguar when we wanted to go sightseeing!
We will definitely stay with them again because we were so comfortable staying at the hotel and we didn’t get to see/experience all that Philadelphia had to offer!

2025-08-19 • via Nuitee
M
Margaret • friends
10
Pros:

Best place to stay in Philadelphia

2025-08-12 • via Nuitee
E
Eric
10
Pros:

We had a great stay, Rittenhouse Park has a lot of things to do close by.

2025-08-11 • via Nuitee
T
Tammy • partner
10
Pros:

We celebrated our 21st wedding anniversary at the Rittenhouse and they made it extremely special for us. We felt like royalty staying there in a really spacious room overlooking the park. I enjoyed the soaking tub. It was spacious enough that we felt we could live there. The staff was amazing and went above and beyond to help make our anniversary feel special, which we deeply appreciated. This hotel offers a nice indoor pool as well as fitness center, which we got to use, but if we had had more days we would have used more. I did enjoy a Rolfing massage before leaving this hotel, which was a new experience for me and a great relief. My Massage Therapist 💆‍♀️ was extremely skilled and successful at relieving my pain. The only thing that would keep us from returning to the Rittenhouse is the pungent odors from the park where a lot of people smoke weed openly and other smells coming from the vents underground.

2025-08-02 • via Nuitee
P
Paul
10
Pros:

The Rittenhouse staff are amazing. Can’t do enough for you. LaCroix is wonderful.

2025-07-28 • via Nuitee
D
Dawn • partner
10
Pros:

Excellent experience , staff was amazing. Hotel was Beautiful.

2025-07-28 • via Nuitee
K
Kaarin • family
10
Pros:

The staff was friendly, attentive and helpful. We reserved two rooms, and they were able to place them close to each other. Surprisingly difficult in more hotels.

2025-07-21 • via Nuitee
A
Autumn
10
Pros:

.

2025-07-19 • via Nuitee