Creekstone Inn

Hotels
8.8 (3701 reviews)
4034 South River Road , Pigeon Forge , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Clean facilities
Friendly staff interactions
Cons:
Rude housekeeping staff
Poor quality breakfast
Lack of laundry facilities

Categories

Cleanliness
8.38
Several reviews mention cleanliness positively, but issues with housekeeping were noted.
Service
9.05
Mixed feelings with some rude staff experiences, but many positive interactions were reported.
Location
9.39
Guests consistently praised the great location, especially for Dollywood visitors.
Room Quality
8.84
Rooms with good views and comfortable beds were frequently highlighted.
Amenities
8.87
Amenities were satisfactory, but misses like the laundry facilities were mentioned.
Value for Money
8.83
Most guests felt they received good value for their price.
Food and Beverage
7.88
Breakfast quality was criticized; some guests experienced issues with food.
Overall Experience
9.15
Overall, guests enjoyed their stay, despite some service and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:20

Property Description

Riverfront Views and Balconies
Experience the serenity of the Little Pigeon River from your own balcony at Creekstone Inn. The picturesque views and the soothing sounds of the river create a tranquil retreat for guests.

Convenient Amenities
Each spacious room is equipped with modern conveniences like a microwave, refrigerator, and coffee machine. Enjoy the comfort of home while taking in the scenic beauty of the river right outside your window.

Outdoor Activities and Trolley Access
From fishing on-site to complimentary inner tube rentals, there are plenty of outdoor activities to enjoy. And with the Pigeon Forge Funtime Trolley stopping at the hotel, exploring the area's attractions is a breeze.

Experience relaxation and adventure at Creekstone Inn - book your stay now for an unforgettable getaway by the river.

Important information:

Guests must be 18 years of age or older to check in at the property.

Please note that a maximum of 8 rooms may be booked by a guest at one time. (Contact hotel for details.)

Please note that fishing requires a state-issued fishing license.

The properties require the credit card holder to present proper ID and the credit/debit card used to pay the first night's deposit at check-in.

If the card holder will not be present at check-in, the property requires that the credit card holder complete a Credit Card Authorization form to be sent in advance of arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Oct 14, 2025 until Sun, Mar 22, 2026

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 3701 reviews
Cleanliness: 8.38
Service: 9.05
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.15
J
Joey couple us
10
It was a great weekend and I especially appreciate the fact that I booked an extra night but for the wrong weekend and d
Pros:

Great location, love the creek and being close to everything. Staff was awesome!

Cons:

Some of the surrounding buildings (not the hotels fault) were dilapidated and quite an eyesore.
Rooms could use some updating, but they were clean, that’s the main thing

2026-03-28 via Nuitee
K
Kristian extended_group us
8
Would absolutely book here again
Pros:

We have stayed at this location multiple times. The rooms were very large and clean. The staff were very friendly and the housekeepers were on top of their duties! Never had to wait or ask for towels.

Cons:

Only complaint would be one elevator that ran very slowly.

2026-03-28 via Nuitee
R
Ronald couple us
10
Excellent location, great breakfast friendly staff
Pros:

Location the staff is always very friendly

Cons:

Not much I didn’t like about the property and I’ve stayed in multiple rooms there and some of the beds are not comfy so if you want a a comfortable one, you would have to sleep by the door in the AC unit because everyone moves over and sleeps on the one next to the balcony and the bathroom so the bed generally is worn out there you know, but since it’s only me and the wife we can make do

2026-03-28 via Nuitee
L
Lerner family_with_children us
8
2026-03-28 via Nuitee
K
Katie solo_traveller us
9
Pros:

Quiet. Away from main strip. Nice room. Divided space for each bed was nice.

Cons:

Key cards are the biggest issue at this property.

Office is a drive away if you’re in bldg 2.

Key cards are way too sensitive to desensitization. I literally kept the key far away from anything and it still desensitized. Maintenance had to come to room and blamed me for it not working. Next keys brought over worked.

2026-03-27 via Nuitee
S
Sander couple us
7
2026-03-27 via Nuitee
M
Michelle family_with_children us
10
Pros:

Everything was great

Cons:

Everything was great loved the corner room

2026-03-27 via Nuitee
P
Paula couple us
9
I would highly recommend staying at creekstone.
Pros:

Loved being on the river! It was very quiet and peaceful. Beds were comfy and location was close to many restaurants.

Cons:

It was a little bit of a walk to the breakfast area. We’re older and can’t get around great.

2026-03-26 via Nuitee
C
Carmelita family_with_children us
10
2026-03-26 via Nuitee
E
Ellen solo_traveller us
10
2026-03-25 via Nuitee
T
Tracy extended_group us
9
Overall I loved the room, location, and especially the creek!
Pros:

I traveled with my best friend, so having 2 king beds in 2 separate spaces was awesome. The balcony and the view of the creek was perfect. I loved the location on the strip as well as the fact that it isn't directly on the strip, so you don't hear road noise.

Cons:

I didn't like that the front sleeping area doesn't have a dresser for clothes storage or even a chair to sit a purse, keys, etc on. I felt like I was disturbing my friend rummaging around at the foot of her bed looking for clothes in the dresser if I got up before she did. I also didn't like that whoever sleeps in the back area will probably be warm because of the a/c unit being in the front.

2026-03-25 via Nuitee
G
Georgeanna. P family_with_children us
10
2026-03-25 via Nuitee
M
Mccauley couple us
8
Pleasant
2026-03-24 via Nuitee
B
Brian couple us
10
2026-03-24 via Nuitee
A
Annis couple us
6
It wasn’t the best but definitely wasn’t the worst!
Pros:

The breakfast was good and the convenience was great

Cons:

The noise at night was horrendous ..

2026-03-23 via Nuitee
K
KATHY couple us
9
E lots me and relaxing stay at this darling hotel where breakfast was great and bed was comfy.
Pros:

I enjoyed the balcony views and the cleanliness of the room.

Cons:

The bathroom was tiny, but it worked. Very clean and good water pressure.

2026-03-23 via Nuitee
P
Penny or Rick family_with_children us
7
Pros:

The location was nice.

2026-03-23 via Nuitee
M
Mary couple us
10
Pros:

Location, cleanliness

Cons:

Geese making noises early
In the morning

2026-03-23 via Nuitee
A
Amber couple us
10
Great experience. The staff was very friendly, room was clean
Pros:

Convenient to activities and dinner

2026-03-22 via Nuitee
J
Jennifer couple us
10
So clean, so peaceful
Pros:

Wonderful experience, will definitely be staying again!

Cons:

Absolutely nothing… it was all great

2026-03-22 via Nuitee