Creekstone Inn

Hotels
8.8 (4195 reviews)
4034 South River Road , Pigeon Forge , us
+1 865-453-3557

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Clean facilities
Friendly staff interactions
Cons:
Rude housekeeping staff
Poor quality breakfast
Lack of laundry facilities

Categories

Cleanliness
8.38
Several reviews mention cleanliness positively, but issues with housekeeping were noted.
Service
9.05
Mixed feelings with some rude staff experiences, but many positive interactions were reported.
Location
9.39
Guests consistently praised the great location, especially for Dollywood visitors.
Room Quality
8.84
Rooms with good views and comfortable beds were frequently highlighted.
Amenities
8.87
Amenities were satisfactory, but misses like the laundry facilities were mentioned.
Value for Money
8.83
Most guests felt they received good value for their price.
Food and Beverage
7.88
Breakfast quality was criticized; some guests experienced issues with food.
Overall Experience
9.15
Overall, guests enjoyed their stay, despite some service and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:20

Property Description

Riverfront Views and Balconies
Experience the serenity of the Little Pigeon River from your own balcony at Creekstone Inn. The picturesque views and the soothing sounds of the river create a tranquil retreat for guests.

Convenient Amenities
Each spacious room is equipped with modern conveniences like a microwave, refrigerator, and coffee machine. Enjoy the comfort of home while taking in the scenic beauty of the river right outside your window.

Outdoor Activities and Trolley Access
From fishing on-site to complimentary inner tube rentals, there are plenty of outdoor activities to enjoy. And with the Pigeon Forge Funtime Trolley stopping at the hotel, exploring the area's attractions is a breeze.

Experience relaxation and adventure at Creekstone Inn - book your stay now for an unforgettable getaway by the river.

Important information:

Guests must be 18 years of age or older to check in at the property.

Please note that a maximum of 8 rooms may be booked by a guest at one time. (Contact hotel for details.)

Please note that fishing requires a state-issued fishing license.

The properties require the credit card holder to present proper ID and the credit/debit card used to pay the first night's deposit at check-in.

If the card holder will not be present at check-in, the property requires that the credit card holder complete a Credit Card Authorization form to be sent in advance of arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Oct 13, 2026 until Sun, Mar 7, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYS

Location

Guest Reviews

8.8
Based on 4195 reviews
Cleanliness: 8.38
Service: 9.05
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.15
D
Donna • solo_traveller • us
8
Pros:

It was quite especially with it being Jeep week

Cons:

You had to park a small distance from elevator

2026-08-30 • via Nuitee
C
Casey • family_with_children • us
9
2026-08-29 • via Nuitee
J
Julie • solo_traveller • us
9
2026-08-29 • via Nuitee
H
Hannah • couple • us
10
2026-08-28 • via Nuitee
J
Jacobs • solo_traveller • us
10
We will be back!
Pros:

The location was perfect. Close to everything. The room was spotless. The staff was friendly and helpful. Breakfast was delicious. We loved the patio looking out over the creek.

2026-08-27 • via Nuitee
P
Pam • couple • us
10
We did have a great day and the manager Eric was very helpful. Everything we asked or needed.
Pros:

I like everything about just need more luggage racks

Cons:

They should have more than three luggage racks for the King rooms outback, because nobody could get a luggage rack all weekend because people had them hidden in their room

2026-08-27 • via Nuitee
K
Kimberly • extended_group • us
10
After visiting Pigeon Forge for MANY years, this is my new favorite hotel in the area.
Pros:

The bed was probably the most comfortable hotel bed I've slept in for years. The room was great, the staff was really nice and helpful, and breakfast was really good too. We will ABSOLUTELY be staying here again in the future.

Cons:

I loved everything about this hotel stay, so I don't have an answer for this question.

2026-08-26 • via Nuitee
C
Chris • family_with_children • us
8
Very pleasant. Would stay here again.
Pros:

Location was great. Nice large rooms. Friendly helpful staff. Older property that has been re-done nicely. Loved being right on the river.

2026-08-25 • via Nuitee
J
Jim • couple • us
10
2026-08-25 • via Nuitee
A
AndreasK9 • solo_traveller • cy
10
2026-08-24 • via Nuitee
W
William • family_with_children • us
9
Pros:

Location was great. Quiet, just off the strip/main road. Enjoyed our duck, geese and Skunk family 😆

Cons:

Older lady doing the breakfast was not the friendliest when letting her know the juices were coming out watery. Was hip on suggestions.

2026-08-24 • via Nuitee
H
Heather • solo_traveller • us
2
Jeep week 26
Pros:

Justin at the front desk was really nice and helpful. The balcony over the creek was nice and that's about it.

Cons:

Beds uncomfortable, pillows even worse, dirty and old carpet and drapes, room smelled terrible even after spraying air freshener the whole 3 days there, have to drive around to get to breakfast (never made it over that way so can't rate that.

2026-08-24 • via Nuitee
K
kaymed96 • solo_traveller • us
10
2026-08-24 • via Nuitee
A
Alyssa • couple • us
6
You get what you pay for.
Pros:

The location was great.

Cons:

Our floor was on the 5th floor and the elevator was so slow, so that was a little annoying. The breakfast was a large reason why we chose this hotel. It was definitely nothing to write home about.

2026-08-24 • via Nuitee
B
Brenda • couple • us
10
An other stay at CreekStone Inn
Pros:

We love the river view. The room was great no problems. Nice and quite. The lady in breakfast room was awesome. She was by herself and she did a great job by herself. She was there the whole time we was.
Room was nice and relaxing and was nice. Bed was just right for me.

Cons:

You need a least 3 or 4 rooms with roll in showers. So of us has a very hard time getting in the step in tubs. Because of health issues.

2026-08-24 • via Nuitee
F
fike • couple • us
8
Would stay again! My favorite thing was the balcony with the view of the creek. The sound was very relaxing and it was m
Pros:

The location was 2 blocks off the Main Street. It was convenient, but far enough back to be quiet. Jess was helpful at check in. She was friendly and helpful.

Cons:

Breakfast was ok.

2026-08-24 • via Nuitee
R
Ronald • couple • us
8
Excellent value great location great staff just a little outdated
Pros:

Location and staff

Cons:

I could use little updates like a new mattress and also the toilet is a little low for all people you will fall back into it and everyone I’ve stayed in. They’re all loose from people falling down to them cause they’re so low and it’s hard for people to get up and also there’s no security cameras on the property.

2026-08-24 • via Nuitee
R
Rick • couple • us
10
2026-08-24 • via Nuitee
C
charity • solo_traveller • us
7
Pros:

Location was fantastic. Breakfast was very feeling. Plenty of different options.

Cons:

The only thing I didn't like was not having breakfast on site. We had to get up get dressed and drive to breakfast location. But it was definitely worth it.

2026-08-24 • via Nuitee
J
Jennifer • couple • us
9
We stayed for Jeep Invasion and it was very nice to be able to walk to places since traffic was so heavy at times. It wa
Pros:

Easy access to everything and breakfast was amazing.

Cons:

There are no blinds and curtains don't stay shut to keep light out and I felt people could see in

2026-08-24 • via Nuitee