Hotel Carmel

Hotels
8.7 (285 reviews)
Corner of 4th & San Carlos Street , Carmel , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Clean room
Cons:
Overpriced
Poor amenities
Room quality issues

Categories

Cleanliness
8.7
The room was clean but had a few stains on the rug; bathrooms could use upgrades.
Service
10
The staff was consistently praised for being nice and helpful.
Location
10
Great location, very central to downtown Carmel, making it easy to explore.
Room Quality
8.17
Room quality was described as substandard, with issues mentioned such as a run-down shower and thin walls.
Amenities
7.71
Amenities were described as poor, including breakfast options and pet fees.
Value for Money
7.66
Overpriced for what was offered; many reviewers felt better options existed for the price.
Food and Beverage
8.19
Breakfast was noted as very simple, suggesting room for improvement.
Overall Experience
9.15
A mixed experience overall; while some aspects were enjoyable, value and quality concerns were significant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:10

Property Description

Central Location in Carmel-by-the-Sea
Nestled in the heart of Carmel-by-the-Sea, Carmel Hotel offers a tranquil escape for guests looking to unwind and explore the charming surroundings.

Relaxation and Comfort
Indulge in the outdoor hot tub and enjoy the comfort of plush bathrobes provided in each room. Stay connected with free WiFi and unwind with a flat-screen cable TV.

Delightful Dining and Nearby Attractions
Start your day with a daily light continental breakfast featuring a variety of options. With Pebble Beach Golf Course just a short drive away and Monterey within easy reach, there's no shortage of activities to enjoy.

Book your stay at Carmel Hotel now for a memorable getaway!

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.

Please note: California Section 4.6 section 11362.3 it is illegal for any person to smoke marijuana in a public place.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.7
Based on 285 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 8.17
Amenities: 7.71
Value for Money: 7.66
Food and Beverage: 8.19
Overall Experience: 9.15
D
DENISE • solo_traveller • us
10
Pros:

Exceptionally cute and beautiful place to stay! Friendly staff and very comfortable. Outdoor fireplace was great! High class Continental Breakfast..very delicious

Cons:

No A/C so we opened the windows. One window was stuck and didn't open. Fortunately there was a fan in the closet

2026-06-20 • via Nuitee
Y
yehoshua • family_with_children • il
8
2026-06-16 • via Nuitee
G
Gary • couple • gb
7
2026-06-15 • via Nuitee
I
Ibet • solo_traveller • us
5
2026-06-10 • via Nuitee
L
Leslie • couple • us
7
2026-06-05 • via Nuitee
C
Christian • couple • ar
8
2026-05-31 • via Nuitee
M
Mike • couple • us
3
Booked 2 nights. Used their online check-in to confirm, provide CC, etc. All seemed well until hotel called a couple hou
Pros:

Convenient

Cons:

Old/worn decor and facilities

2026-05-28 • via Nuitee
E
eanderson218 • Friends getaway • San Francisco, California
4
If you like noise, this hotel is for you.
Pros:

Just finished a memorial day stay - not going back. For and average of $750/night I would expect the hotel to be peaceful. I am fine with some noise when on the first floor, but I could hear the conversation of the people above me, their music, their snoring. It was terrible. The room was fine, but nothing special. I was given an accessible room that could not be changed becuase "it was randomly assigned to me" according to the front desk. I had to bend down to look in the mirror and use the sink in the bathroom, which had 0 counter space. I pulled a chair in to set my toiletries. The breakfast room was crowded and not comfortable. The food mediocre. And when I checked out I was charged for items I did not buy from the minibar. The only reason the hotel gets a 2 and not a 1 is because it was in a good location. That is all.

2026-05-26 • via Tripadvisor
F
Farhad • extended_group • us
7
Ok, not great.
Pros:

Location, location location.

Cons:

Noise from adjacent rooms can be bothersome.

2026-05-23 • via Nuitee
M
madeleine • extended_group • se
10
Loved this cosy little hotel!
Pros:

Beautiful place with a lovely atmosphere

Cons:

Maybe a bit old and in need more of some work but it was charming

2026-05-18 • via Nuitee
Y
Yvette • couple • gb
10
Beautiful place and perfect place to stay in Carmel
Pros:

We booed with booking.com but the images of the room did not correlate to the room booked so we had a much smaller room the expected. However as soon as we could be moved, we was. The staff were amazing and the manager Alan Perez was exceptional at customer services. The breakfast was great too!

Cons:

Obviously not getting the room expected initially was frustrating but this was remedied as soon as it could be,

2026-05-17 • via Nuitee
H
Healy • couple • us
7
Cons:

We were placed in a handicap room which was not disclosed when I booked the room

2026-05-12 • via Nuitee
K
Karen • couple • us
8
Pros:

Breakfast was great

2026-04-13 • via Nuitee
B
Bliss • family_with_children • us
9
Pros:

Charming rooms and exterior. Breakfast in the homey hotel lobby was delightful!

2026-03-16 • via Nuitee
P
Poppy • family_with_children • gb
9
Lovely hotel in beautiful Carmel!
Pros:

Amazing breakfast and great restaurant with pub style dinner - best burger that I have had in a long time! Really lovely staff and great location, with easy access to everything in Carmel.

Cons:

n/a

2026-02-23 • via Nuitee
A
Alex • couple • us
8
Pros:

Nice aesthetic

Cons:

Old thermostat/didn’t work and carpet smelt kind of old

2026-01-19 • via Nuitee
D
Duncan • couple • us
10
Awesome Stay - Great Breakfast - Friendly Staff
Pros:

Jacuzzi - and breakfast - close to town

2026-01-16 • via Nuitee
A
Andrea • couple • us
9
2026-01-09 • via Nuitee
M
Melisa • solo_traveller • tr
10
2025-12-20 • via Nuitee
T
takkt • Couples • Los Angeles, California
4
Bait and Switch
Pros:

I booked and paid for a specific room on the hotel's website, only to be told that category of room was unavailable when I checked in. I was put in a lower category room. It was a long day of travel and I was too tired to fuss about it.

The next day over-eager housekeeping was in the room before I had checked out, which basically forced us to check out before we were ready.

The staff was nice.

2025-12-12 • via Tripadvisor