Quality Suites NYC Gateway

Hotels
•
Quality Inn
7 (883 reviews)
1200 Tonnelle Avenue , North Bergen , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
5.33
Common complaints about cleanliness and broken facilities.
Service
8.3
Staff was friendly and attentive.
Location
8.84
Many reviews mention the good location for access to transit.
Room Quality
6.79
Some rooms showed signs of wear and damage.
Amenities
6.32
Several amenities were either outdated or out of service.
Value for Money
7.28
Prices are reasonable considering the location.
Food and Beverage
5.83
Mixed reviews on breakfast options; some were unappealing.
Overall Experience
7.3
Overall, guests felt it met their basic needs but had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:33

Property Description

Convenient Location
Located just 5 miles from the Continental Airlines Arena and 7 miles from New York University, our North Bergen hotel offers easy access to major attractions.

Comfortable Suites
Each suite at Quality Suites NYC Gateway boasts a separate sitting area, work desk, microwave, and mini-refrigerator. Stay connected with free wireless internet during your stay.

Exceptional Amenities
Enjoy a daily continental breakfast and take advantage of our gym, business center, and shuttle service to the Port Authority coach terminal and New York City.

Book your stay at Quality Suites NYC Gateway for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please contact the hotel directly for schedules and charges for all shuttle services.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 883 reviews
Cleanliness: 5.33
Service: 8.3
Location: 8.84
Room Quality: 6.79
Amenities: 6.32
Value for Money: 7.28
Food and Beverage: 5.83
Overall Experience: 7.3
F
Fatiha • family_with_children • ca
10
2026-07-25 • via Nuitee
L
Lilian • solo_traveller • us
1
No lo recomiendo
Pros:

Nada, el edificio es muy viejo.

Cons:

Las instalaciones, el desayuno que ofrecen, la ubicación, los muebles son viejos, el sofá cama estaba totalmente viejo y nada cómodo para dormir.

2026-07-24 • via Nuitee
L
Lynn • couple • us
8
Good stay
Pros:

Location

Cons:

Shower was damaged on the floor

2026-07-23 • via Nuitee
F
fei • solo_traveller • ua
3
Cons:

WiFi经常性随时中断

2026-07-22 • via Nuitee
G
Giancarlo • family_with_children • us
7
2026-07-22 • via Nuitee
M
Markel • extended_group • es
4
Cons:

No me gusto que me realizaran un cargo inesperado , pague lo que tenia que pagar pero luego me hicieron otro cobro directamente de 397 dolares , y estoy esperando a que me reembolsen el dinero

2026-07-22 • via Nuitee
M
Marie Jeanne • family_with_children • ca
5
Je ne retournerai pas à cette endroit
Pros:

Rien

Cons:

Vieux très chère par rapport au prix payé
Le pr déjeuner était très insuffisant bcp trop de sucre pas de variété
Les personnel ne connaisse pas de no de taxi

2026-07-21 • via Nuitee
A
Audrey • solo_traveller • us
1
Cons:

I unfortunately didn’t have a great experience here from start to finish. When checking in my bank card and ID have different last names because I just got married less than a year ago which I explained to them. The staff did not hesitate to call me a fraud in a foreign language that my husband happens to speak. When we walked into the room we were greeted with mold and missing tiles on the outside of the jacuzzi tub. We went back to the desk and were given a different room the second room still had mold but atleast there was less mold. I explained to them that I was uncomfortable with these rooms as I was traveling with a 5 month old baby and they tried telling me the mold was soap scum. The property is not clean or well kept and very outdated.

2026-07-18 • via Nuitee
H
Hristina • solo_traveller • ca
5
2026-07-17 • via Nuitee
D
Danish • family_with_children • us
2
2026-07-14 • via Nuitee
M
Mahajan • family_with_children • us
10
Staff is very honest and very helpful.
Pros:

All facilities is very nice.

Cons:

Only microwave not working properly

2026-07-14 • via Nuitee
C
Caroline • solo_traveller • ca
7
Pros:

Bon rapport qualité prix.

Cons:

Compliqué de se deplacer. On ne peut pas se stationner nulle part pour aller prendre le bus pour New York et on a une grosse pente a monter pour se rendre au bus.

2026-07-14 • via Nuitee
C
Chevaun • family_with_children • us
8
2026-07-13 • via Nuitee
E
Erika • family_with_children • ca
7
Bueno
Pros:

La ubicación con respecto a donde íbamos a pasear

Cons:

El desayuno, pienso que los huevos deberían estar en el menú , faltan opciones variadas, hay mucha harina. Gracias

2026-07-12 • via Nuitee
H
Henry • solo_traveller • us
1
Not happy this hotel
Pros:

When I checked out, I accidentally left behind a bag containing my clothes and personal belongings; however, when I returned to ask about it, the staff claimed they knew nothing and said they were not responsible for helping me locate the lost bag.

Cons:

When I checked out, I accidentally left behind a bag containing my clothes and personal belongings; however, when I returned to ask about it, the staff claimed they knew nothing and said they were not responsible for helping me locate the lost bag.

2026-07-08 • via Nuitee
M
Marcelle • solo_traveller • br
5
Cons:

Após o problema que tive na reserva da casa que o dono nao identificou a reserva e o pagamento, a escolha desse hotel após o Booking disponível opções de escolha, tive um atendimento ruim ao qual houve 3x o débito do valor da hospedagem, um dia após a saída do hotel recebi meu dinheiro e teve o acerto dos valores.
Porém nao recomendo, café da manhã ruim e atendimento n é bom!³

2026-07-07 • via Nuitee
P
Peter • couple • gb
8
Very convenient forvavquickvstop off.
Pros:

Size ofvroom andvsizebof beds

Cons:

Everything was damp due to the humidity.

2026-07-02 • via Nuitee
V
Vijayalakshmi • family_with_children • us
9
2026-07-01 • via Nuitee
N
Nicole • solo_traveller • us
7
Pros:

The price

Cons:

How old it was and all the interruption for leaking showers and broken cupboards

2026-07-01 • via Nuitee
L
Lois • solo_traveller • us
10
2026-06-30 • via Nuitee