Quality Suites NYC Gateway

Hotels
•
Quality Inn
7 (911 reviews)
1200 Tonnelle Avenue , North Bergen , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
5.33
Common complaints about cleanliness and broken facilities.
Service
8.3
Staff was friendly and attentive.
Location
8.84
Many reviews mention the good location for access to transit.
Room Quality
6.79
Some rooms showed signs of wear and damage.
Amenities
6.32
Several amenities were either outdated or out of service.
Value for Money
7.28
Prices are reasonable considering the location.
Food and Beverage
5.83
Mixed reviews on breakfast options; some were unappealing.
Overall Experience
7.3
Overall, guests felt it met their basic needs but had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:33

Property Description

Convenient Location
Located just 5 miles from the Continental Airlines Arena and 7 miles from New York University, our North Bergen hotel offers easy access to major attractions.

Comfortable Suites
Each suite at Quality Suites NYC Gateway boasts a separate sitting area, work desk, microwave, and mini-refrigerator. Stay connected with free wireless internet during your stay.

Exceptional Amenities
Enjoy a daily continental breakfast and take advantage of our gym, business center, and shuttle service to the Port Authority coach terminal and New York City.

Book your stay at Quality Suites NYC Gateway for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please contact the hotel directly for schedules and charges for all shuttle services.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Guest Reviews

7
Based on 911 reviews
Cleanliness: 5.33
Service: 8.3
Location: 8.84
Room Quality: 6.79
Amenities: 6.32
Value for Money: 7.28
Food and Beverage: 5.83
Overall Experience: 7.3
R
Rosa • family_with_children • us
5
A convenient option for a short one- or two-night stay, but personally, I wouldn’t choose it for a longer visit.
Pros:

Convenient location for visiting the NYC area.
The hotel works well if you just need a place to stay for a night or two.
The room was functional and served its purpose for a short stay.

Cons:

The rooms and shared areas are outdated, especially the bathrooms.
The sink faucet in our room did not close completely and kept dripping.
The bathtub did not drain properly, causing water to accumulate in the middle.
The breakfast was very basic and had no protein options such as eggs, bacon, or ham during our stay.
There is a sign stating that breakfast cannot be taken to the room and that guests may be charged if they do so. This is something families with children should keep in mind.

2026-09-19 • via Nuitee
C
coleman • extended_group • us
1
Cons:

we found bed bugs in our room it was on the 3rd floor, they cant even say that they we unaware because they had bed bug powered underneath the couch and underneath the side of the bed, when we went down to the worker she said she had no idea and that we couldnt get a refund until the following monday, we opted to getting a different room because it was 1am so we had no where else to go, fast forward there manager was supposed to call us never did, also never got my $330 charge back

2026-09-17 • via Nuitee
S
S M Sayeed • family_with_children • se
6
2026-09-14 • via Nuitee
C
Carvalho • extended_group • ca
7
C'etait satisfaisant!
Pros:

Stationnement gratuit et petit-déjeuner inclus.

Cons:

Les portes sont dures à ouvrir.

2026-09-13 • via Nuitee
A
Alsaeed • extended_group • kw
5
2026-09-11 • via Nuitee
R
Rafhin • extended_group • ca
9
2026-09-08 • via Nuitee
S
Seba • solo_traveller • ca
5
2026-09-08 • via Nuitee
J
Jucimar • family_with_children • us
5
2026-09-07 • via Nuitee
J
jean-philippe • couple • ca
2
Je n’ai jamais eu aussi peur de me réveiller avec des coquerelle ou des punaise de lit de ma vie
Pros:

La femme de ménage qui faisais sont possible malgré le trou à rat

Cons:

Je ne suis pas du genre à me plaindre mais n’allez pas la notre chambre étais DEGEULASSE je n’aurais même pas osée prendre un bain j’avais peur de toucher au divan et aux autre chose dans la chambre le rebord de la fenêtre était remplis de champignon je n’ai jamais vu ça évitez c’est loin des arrêt de bus le quartier est totalement degeulasse et salle comme je n’ai jamais vu ça!!! En entrant dans la chambre sa sentait mauvais il faisait chaud sans bon sens

2026-09-07 • via Nuitee
S
Steven • couple • ca
1
I had 4 nights booked and left after 4 hours to
Pros:

Nothing!

Cons:

Room door didn’t close properly without force
Shower was moldy, didnt work properly, and broken tiles
Advertised that there is a shuttle service, but there is NOT a shuttle

2026-09-04 • via Nuitee
M
Mardochee • solo_traveller • ca
8
Pros:

Accueil, petit déjeuner, service clientèle

2026-09-03 • via Nuitee
H
Helene • extended_group • ca
6
Bad
Pros:

Not much! old place, dark parking lot, hardly anything for breakfast, no place to sit...

Cons:

Your site says they have a shuttle to Time Square and they don't! It cost us U$66 to go to Time Square and U$80 to come back, that means $200 Canadian for us. We would not have went there if Booking.com had not said they had a shuttle! I will be writing a review with the details so people don't keep on booking thinking there is a shuttle.

2026-09-03 • via Nuitee
A
Ariana Isabel • family_with_children • us
8
2026-09-03 • via Nuitee
R
Raheel • solo_traveller • pk
7
2026-09-02 • via Nuitee
V
Victoria • couple • us
1
We came thinking it was gonna be a nice stay and even spent extra for a nice heart shaped tub and all the photos looked
Pros:

It was rundown. Did not like.

Cons:

Idk maybe the mold everywhere that could’ve gotten me and my fiancé sick.

2026-09-01 • via Nuitee
T
TAKESHI • solo_traveller • us
5
Cons:

風呂場が清潔ではなかった

2026-09-01 • via Nuitee
T
Timothy • extended_group • us
1
2026-08-30 • via Nuitee
T
Tasmeea • family_with_children • us
10
Pros:

Excellent

Cons:

None

2026-08-29 • via Nuitee
K
Kippenhuck • family_with_children • ca
1
We requested a cancellation and they were rude and hung up on us. NEVER STAY HERE!
Pros:

NOTHING- They are RUDE and unreseasonable

Cons:

EVERYTHING!

2026-08-28 • via Nuitee
T
Tokekar • extended_group • in
8
2026-08-27 • via Nuitee